Love Isabelle's facials and her on point feedback on skin care and products. Book early - she is very busy!

I've been coming to Isabelle for all my waxing needs since 2023 and wouldn't dream of going anywhere else. Her studio is always immaculate, and she maintains the highest standards of hygiene, which is my top priority. She is incredibly thorough and makes the entire process as comfortable as possible. What kept me coming back is her consistent attention to detail--she never rushes and the results are always perfect. If you're nervous about waxing, she is the person to see! read more

Isabelle is my skincare guru and expert. I've been going to her for facials for many years and I trust her advice implicitly! She helped me set up an excellent home skincare regimen and only recommends the highest quality products. Her warm, kind and fun personality makes it a treat to visit her. I'm so thankful she is my esthetician and highly recommend her services. read more

Isabelle is an excellent esthetician! I have been seeing her for over 20 years. Her waxing and facials are superior! Isabelle's salon is warm and inviting, always with very relaxing music. When she gives you a facial you don't want to get up to leave you feel so refreshed and relaxed! She is very professional and always on time. I look forward to my appointments! Isabelle is 5 stars always! Sharon Wilkes read more

Isabelle is a wonderful waxer. She takes her time to ensure every hair is removed. Her space is relaxing, comfortable and in a great location. read more

Got my overdue facial with Isabelle today and I am more than grateful to meet her! Where should I begin...from the moment she emailed back, I was in love with her. Isabelle was clear and professional in communications when scheduling the first facial appointment and set the right expectations with me. On my day of facial (today), I was amazed at her deep knowledge in skins, cells, and products... and then her touching! Ahhhhh...Her massaging and touching is just so gentle- it's like feather is touching you. I really liked the products she used (and I am sensitive and picky) too. Definitely she's my go-to facial place from now and I highly recommend Isabelle! The best!! read more

I have been seeing Isabelle for a few years and for a variety of services. I admire how she runs her business. Communication is excellent (quick responses), appointments are consistently on time, and the studio is pristine and inviting. I appreciate that she provides feedback when asked but does not chide me for my (lack of) skin care. I look forward to my appointments as I can count on a period of calmness from an otherwise demanding lifestyle. High marks from me on all counts. read more

I'm a fairly new client (2 years) of Isabelle's and have benefited greatly from her knowledge of mature skin. Her salon is spotless and peaceful, even in bustling Montclair Village. She also shapes and waxes my eyebrows to perfection! - Diane M. read more

If I could scored "0" stars, I would. I have had nothing other horrible customer service with Isabelle simply in scheduling an appointment. I've 40+ year experience with estheticians several of them Paris trained as Isabelle mentiones she was. In the end,I was treated with such a condescending style (including her saying I'd need a body massage vs a facial 5 weeks post surgery). I'm 71 years old & no longer. I found her Covid Vaccine policy judicious @ first but came to feel berated as she 'threatened' to not hold my appointment if I failed to provide vaccine documentation including booster date. She told me I had to include booster date despite my timely initial vaccination.(I'm a retired RN & have been careful about Covid vaccination. Kaiser has not been in agreement with her guideline. While I agree she has ultimate authority on her business mandates, she is not a medical professional. read more

Isabelle went above and beyond as a professional to help my particular skin care needs. When I emailed for an appointment for a facial, I mentioned my sensitive, redness-prone skin and she recommended a consultation first to determine if facials were even a good idea for me. The consult was exactly what I needed- she was welcoming and very informative. No, facials were not good for my skin. A good skin care routine with a better sunscreen was all I needed! (Watch out for those subpar sunscreens, ladies! I had no idea they weren't all equal in protection.) She provided several samples so I could continue my quest to find the right products. I couldn't recommend her more highly. If you have troublesome skin, a consult with her may finally guide you in the right direction. read more

I couldn't agree more with the below reviewers. From her impeccable studio to eclectic music playlist to meticulous treatments to her curated products and knowledge base in the space, Isabelle is hands down the best aesthetician. I started getting facials almost 10 years ago and I've had a handful aestheticians in SF Bay Area. She is the best. Her technique and knowledge is right on. Treatments with her are an experience like no other. Always outstanding, very detailed in her work and her clients needs. My skin after feels super clean, healthy and glowing. She is wonderful to talk to also, very professional, and really passionate about giving you the best service. Very happy to have found her! read more

Isabelle is the consummate professional; a clean and comfortable space, quick yet thorough treatment procedures, top notch product lines, and a charming personality. I recommend her services highly. Vicki S. read more

I felt fabulous after my facial. Isabelle gave me an appointment because my friend is her regular customer. But, alas, she's fully booked so I don't get a second chance. read more

Eyebrow waxing review. I went to Isabelle because she had such great reviews on Yelp. I'll keep it simple ... She got wax in my hair, which she CUT out before I even realized what she was doing! She used eyebrow powder on my eyebrows after the wax, to fill-in the holes ... I looked like I had two caterpillars above my eyes when I left! She did 'clean up' around my brows, but her preference was to let my eyebrows grow thick ... hmmmmm, I get my eyebrows waxed so they don't look like caterpillars! And, she was pretty awkward ... not warm and friendly like other Estheticians. She is not all the hype of the other reviews ... read more

Waxing is NOT fun. I am sure you are all aware. However, Isabelle makes it as comfortable as it can be. She is a solid professional with a keen eye and swift hand. She is so great at getting back to you with what she has open and will try to fit you in as best she can on an emergency basis. I have not had one of her facials, but a friend of mine has and says I am seriously missing out. You would be silly to miss this spot, it is a little tough to fine the first time. Just face Starbucks, go to your right and then on your right hand side are some stairs. Go to the top. You will not be sorry! Cheers read more

"Oh you're on Yelp?" Says my Darling girlfriend as she passes by and my screen glows Yelp. "You know what- she proceeds- I never have the time to do it, but I am long overdue to give my skin care person a review. Can you go to her page and write what I am going to say?" Sure, I reply. You the boss, daaahrling. So here it is, under dictation: Isabelle Gerard -got it- one woman salon above Starbucks in Montclair- totally 5 stars service- perfectionist- gentle touch- quick yet thorough at waxing (What's waxing? I ask. Never mind, Girlfriend coyly replies)- Explains skin matters clearly- she knows her stuff- French training, yes- she sells products that make sense - but no pressure- cozy decor- warm room- comfy bed- fun to talk to. "I've been a regular client for 4 years- she 's never been late." End of dictation. Hey, do I get a kiss? ;-) read more

This review is long overdue. As in, over a year in a half overdue. Yikes! Anyways, after moving to Oakland and my esthetician retiring, I was in need of a new one. I found Isabelle on Yelp, of course. She mainly takes appointments for facials during the week, which is a bummer, but I completely understand. I was able to get an afternoon appointment with her. She was fantastic. She really took the time to care for my skin. She asked me a lot of questions, gave me a lot of information, telling me what each product will do for my skin. Unfortunately, this was the last time I have done any facials, and that's on my part. It's been in the back of my mind to come back to Isabelle so I am hoping to do that in the very near future. read more

Isabelle is fantastic. She is, in the words of my sister, "genius with wax". I get compliments all the time on my eyebrows. Her facials are great. (And I won't dread any part of them now that she's told me I don't need extractions). She doesn't push the expensive products that she carries; instead, she'll tell you if she doesn't think you need that for which you are asking. You can count on the timing that she tells you (both start and stop times). I can't recommend her more highly. Finally, I know people who have to traverse bridge or tunnel in order to get to Isabelle - if that doesn't tell you how worth it her services are, I don't know what will. read more

Professional and comforting, Isabelle has spent her career in the science of chemistry as it touches the skin. She's quite the alchemist, though she would tell you that she believes in science not its esoteric meanings. She's terrific at her craft, bar none. read more

Thank you, thank you, thank you. My eyebrows, my face, my cerebral knowledge base thank you. I have searched high and low, yelp and not on yelp, location wise very far to close-by, and am so grateful to have met Isabelle. She knows skin, she is very honest and direct, and her space is clean and professional. There is no awkwardness because she clears the air verbally and is very present throughout the session. Even the extract process wants to say thank you. Sorry I had to run out the door (meter fill), but I promise, sun screen and plenty of water, cutting coffee out as much as possible. Your words are completely heard. See you in a month! read more

I have been a client of Isabelle Girard's for about 20 years. Her salon is spotless. isabelle is efficient, cheerful, informative and a delight. Her skin products are excellent and reasonable in price. I highly recommend Isabelle for any and all your skin care needs. read more

Without knowing anything about her services, I started seeing Isabelle 3 years ago because she carries Yonka, a line of high-quality products, which work well on my skin. To my delight, she offers so much more! Working alone in a cozy studio, she gives her full and complete attention to each client. Isabelle is meticulous in her work, offering an honest assessment of my skin, but always supportive in suggesting ways to improve its condition. She never pushes any service or product; in fact, if there's a product that works just as well but is less expensive, she'll always mention it. Additionally, small things express her care and attention to detail: a lovely painting and orchids in her studio plus the delicious tea she serves! Her business reflects who she is as a person: charming and humble, full of grace and highest integrity. read more

I've been having skin care for 35 years. For a long time with Georgina Acosta, then Maggi ,when she left I wasn't too hopeful about finding someone else. Now I've found Isabelle and she is efficient, and charming, and doesn't over treat and/or recommend unnecessary visits. She also has some lovely products, and many are recommended by my dermatologist. This tiny studio is lovely and definitely fits her personality. read more

I've been seeing Isabelle for about ten years. Best massages, facials and eyebrow waxing that I've ever had. I don't trust anyone else to shape my eyebrows. Her studio is small, but the soft music, soothing smells and oh-so comfortable table always make me wish that I had made a longer appointment! Professional, sweet and trustworthy! read more

I have gotten facials at nail salons, spas, and other clinics. Last week was my first time at Isabelle's and I was so impressed! She is professional, thorough, soothing, honest, graceful, friendly. She is upfront, telling you what to expect, and does not try to oversell you. I learned so much about my skin and she gave me a few suggestions on what to improve on. Not lecturing me or pushing me into any type of belief or product. Can't say enough about how much I enjoyed my visit! Highly recommend her! read more

Isabelle is the best, seriously, she is really amazing. I have been going to her for years. Finally getting around to giving her a much deserved 5 star rating. Call well in advance if you want to get an appointment with her. read more

Searching for a little pampering and skincare I found Isabelle Gerard's studio on a search...so happy I did. As soon as I got there I was so pleased with the environment, her professional friendliness and the studio itself. I began thinking right away who could buy a gift certificate for in my life, I was so excited I wanted my loved ones to experience it too! I am 5 mos. pregnant and she took every possible measure to make sure I was comfortable. She is incredibly knowledgeable and I felt right away that I could trust every world she said. She was incredibly thorough, she even sent me home with a sample for my husband's skin after we discussed him briefly. I aslo have to mention that her studio is so pristine and immaculately arranged, She has the top of the line products, the kind that are good and not just packaged well. If she hadn't told me that my skin is in good shape and doesn't really require facials (which is also such a respectable way to run your business, not up selling or over selling), I would go back as soon as possible! read more

I don't even know where to start. Isabelle is AMAZING. I'm super particular about my eyebrows and I'm a bit hesitant to let others work on me but Isabelle is so sweet, so patient and so good at what she does. I let my eyebrows grow out for about 3 months (yes, I was a hairy mess) and came to her for some shaping and a general clean up. She waxes and tweezes and then looks at your eyebrows under a microscope to make sure she got all the hairs-- even the tiny little ones. She trims your eyebrows if necessary and then fills in any gaps with some eyebrow powder. She is gentle and listens to you when you make a request. I will never go to another person ever again. I really do feel that I'm lucky to have found her and in such close proximity to where I live! I really would recommend her to everyone. read more

Isabelle is so polite and professional and she has an excellent eye for shaping brows that flatter the face. I went to her and she told me my eyebrows were too thin. I have grown them out for a year now and let me tell you, she was absolutely right! I've gotten a lot of compliments and when I look at old pictures I can't believe how thin they were. She is reasonably priced for her level of expertise, and her studio is cute and clean. Your eyebrows are safe with her :) read more

I've been going to Isabelle for my eyebrows for around 12 years and I won't go anywhere else. I like the way she does them (yes, she does prefer thicker and more natural shape for brows, so if you don't like that, perhaps talk to her first or go elsewhere). It's always quick and she puts a nice soothing cream on after the waxing is done. read more

For countless years I have gone to Isabelle for waxing services. I will not let anyone else shape my eyebrows. I have also had many other body parts waxed perfectly by her. She is very gentle and thorough. She has recommend skincare products including cleansers, discoloration correctors, moisturizers, sunscreens and much more. Isabelle is very honest about what the product can accomplish. I'm glad I finally got around to giving her a five star rating. She really is the best. read more

I've been going to Isabelle for facials and waxing for a number of years. I completely trust her; she is professional, thorough, knowledgeable and kind. At age 66, I still get compliments on my complexion, thanks to Isabelle. A facial with Isabelle is like a mini-vacation; I feel pampered, cared for, relaxed, oh so clean and I love the music she plays. read more

Isabelle is the best! I have been a client of hers for 16 years. During those years she has provided me with excellent facials and thorough waxes in her quiet, clean studio. Most importantly, Isabelle is very current regarding skin care products. She recommends lovely, well-priced skin care lines that I use at home. Oh yes, her skill with eyebrows - perfection! read more

I found Isabelle on Yelp and thought it would be appropriate to write my own review. I got a bikini wax from her and although it hurt a lot... :) ... she did a wonderful job. She was very efficient, precise, and professional. I highly recommend her. She also had some relaxing french music playing in the background. read more

Everything about Isabelle and her studio is outstanding. When I called to make an appointment she was busy with another client so I left a voicemail. She got back to me soon after and she was very accommodate, she gave me an appointment for the following day, early morning, since I had a trip coming up and I was desperate. Her studio is very welcoming, and extremely clean. She took time to make sure I was 100% happy with the wax service she provided and she even gave me some advice on my skin type and products I should be using. I really can't think of a better place to get your wax done (and I can't wait to try some of her other services!). Thank you so much Isabelle! read more

Isabelle is the best facialist (esthetician) I have ever visited! When I first was referred to her over 5 years ago, she was booked 2-3 months in advance! A true testament to her quality, demand, and loyal clientele. Now I book my next appointment at the end of my current one, so I always have a facial scheduled on the horizon. She does a thorough and gentle job of caring for my skin. Her extractions are pretty intense, but they NEVER leave my skin marred or red. My skin is beautiful the next day. Isabelle is efficient, professional, witty, and kind. She does not push products on you, but has some great brands for sale if you NEED something. She is educated about skincare, and she debunks all of the hype about the latest trends. She is honest, and has integrity, and isn't just out to make a buck. I really value and appreciate that! After a relaxing 75 minutes on the table, I have been steamed, exfoliated, extracted, massaged, masqued, and moisturized to a glowing loveliness. I only wish I could feel this radiant every day! Thank you Isabelle!!! read more

Simply being in her presence makes me feel tres chic. Does an amazing job with waxing--almost uncomfortably detailed (still trying to get used to the giant lighted magnifying glass that is used to detect stray hairs) at hair removal. Efficient, calm, professional. Perfection! read more

I have been going to Isabelle for waxings and facials for the past 6 years. She is wonderful. If she doesn't answer her phone immediately, she always gets back to you within a reasonable amount of time with several appt choices. Isabelle is knowledgeable and great at what she does. I love going to her studio. Besides the fact that it is always spotless, her sense of design is outstanding. She always has beautiful flowers and lovely music playing, and her table is unbelievably comfortable. It is so relaxing to go see her. read more

Isabelle is amazing. I've spend way more on a facial that felt like I was throwing money in the trash. She, on the other hand, made me feel relaxed with a lovely environment and wonderful massage. She taught me so much with her endless knowledge. She extracted tirelessly, till they were all gone. She used the best products. In the end I felt like it was some of the best money I spent. Couldn't stop looking at my skin in the mirror the next day! read more

I had gotten a few facials with Isabelle many years ago and always thought that she is the best esthetician I'd ever known. Recently I found her again and have had a couple of facials. She's simply the most thorough and the entire process feels like a mini vacation. read more