Dave is the best!! I had a problem with my pump and called it in on my home warranty. After the…read moreinitial contractor failed to show or return calls, they reassigned this to Reliable Pool Services -- I'm so glad they did! Dave made me feel as though I was his own customer. He took great care of our needs and get me informed of the process the entire time. He went above and beyond, having the parts come in overnight and then competing the job on a Saturday to help our pool condition not get worse. I would gladly recommend Dave and Reliable Pools to anyone! Thanks for the great work and great customer service!

The owner is quick to respond via call or text. The times we have had issues were mostly because…read moreof an equipment failure, which was handled quickly. He has also educated us in the steps to maintain between visits so we don't have a green pool. Upgrading to a salt cell system was a great recommendation also. Pricing is fair and competitive. Highly recommend.

Our pool is green and a few things broken Because of him. He's disrespectful, as well.read more

Aaron is conscientious. He always goes the extra mile to keep my pool balanced & clean.read more

We have used Aqua Blue Pools of Charleston since we purchased our home in 2020. They rebuilt the…read morepool and now maintain it. Our lead, Johnathan Gregoire, is the absolute best. He is diligent and knowledgeable, and he really cares about doing a great job, which he does every week.

My pool is amazing! They turned my backyard into an oasis. I will always recommend my friends and…read morefamily to use Meadows Pool and Spa.

We are extremely happy with Ryan and his team. From the design, construction, finishes, to our…read morefirst swim in our new pool Meadows made the process seamless. The crews were professional and kept our project neat. The selection process for the plaster, tile and stonework was enjoyable at their office. There were many combinations available for us to choose from. We considered 3 companies for our project, all were comparable in price, but Ryans commitment to our timetable was the deal maker. Meadows Pool and Spa delivered.

We just moved to the area, first time pool owners. We interviewed 4 or 5 separate companies and…read moreCharleston Pools and Service impressed us the most. They were very professional and explained the sevice options patiently. Since beginning the service in November 2024 they have been very attentive, especially with us being nervous with the snow and freezing weather. Brandon has been a wealth of knowledge and is always attentive to our questions on a weekly basis. Very impressed so far, would definitely reccomend making a call and discussing your pool needs.

Fantastic service! Very communicative and thorough with post service pics and detailed description…read moreof what was done during the visit.

We've had a swimming pool pump down for months for various reasons; it was time to call in the…read moreexperts. Within the same day, the Pool Guy immediately sent assistance. They sent experienced and very knowledgeable technicians. They quickly found the problem, and provide the solution within a very few minutes. Within the hour, the pump was back up running. The speedy repair and very good communication made solution reasonable and very satisfying. I highly recommend.

We got a pool alarm in April because we have a two year old grandchild at our house. The alarm…read morefloats in the pool and alerts the house if there is motion in the pool. Scott's technician acknowledged the instruction to simply remove the pool alarm from the pool for the duration of the cleaning. However, he never did. This resulted in multiple family members getting the panic alarm of the pool having a child in it, every week. And he came at random days. Repeatedly, I asked him to take the alarm out of the pool, yet he would only do so after the alarm sounded, waking up the baby every single time. On the last activation, he said that "his instructions were wrong" and that he merely needed to remove the alarm for seven seconds which would put the system in "Swim" mode. That means the alarm is delayed for seven minutes, and then continued to sound. Cannot listen, was a complete ass when we said Hello to him (tech) at the house, and we are done, give up. We have found another service. Happy to provide video of this moron continuing to set off the alarm and the screenshot of his having acknowledged all he had to do was remove the alarm from the pool. PS The second-to-last time, when he set off the alarm, he THEN took it out of the pool and just LEFT IT THERE. This means there was zero protection for the two days until I discovered it outside the pool. This is pure negligence. A video I made for them months ago, still couldn't do the simple request: https://youtube.com/shorts/iNeGSAG5p5s?si=RGWrIRwmY12ZNp48

Used this company to upgrade some pool equipment. The project ended up $1600 over their estimate…read moreand was over a month late. We agreed to weekly service for a discount to the project. Once the sale was complete we got good service for about a year, then no returned emails or texts and a full voicemail box. Their "nationally certified chemists" looked like high schoolers that broke 5 pool lights, 5' of spa coping, the display panel to the control panel and a drain cover. They left the fill hose running in the pool all day and didn't tell us (which we luckily found that evening) and don't have service reports letting you know how the pool was treated (or when to stay out of it) The last line was that they didn't bill us for the monthly fee for 1.5 years but then sent us a $5700 bill. Both of us thought the other was paying, but when we went to cancel the service we realized we had not been paying at all. So the office staff is as bad as the customer service.

Don't spend your money on monthly service with this company. The second you have an issue they…read moreblame you. I've been a customer for 2 years and something went wrong with my pool. It turned green, full of algae 4 days after being 'serviced' I gave the owner multiple chances to make it right, but she blamed me for the issues. Like I purposely wanted algae growth in my pool in the middle of summer. This isn't the only issue I've had, there's been multiple over the years but I have been very understanding with staffing issues and people not showing up. I just think when someone is paying al3k a year for maintenance, it's not too much to ask for the company to take care of the issue immediately without an attitude.

Ryan was fabulous. Came on time. Diagnosed the leak in my hot tub quickly and fixed it right away…read more Very happy!

I called for heater repair for hot tub. they called back, fixed my problem on phone.who does…read morethat.NO CHARGE. Honesty not dead.