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    Paradise Pools and Spas

    4.3 (7 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Paradise Pools and Spas

    Pool installation

    Pool remodeling

    Pool repair

    Paradise Pools and Spas Photos

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    Scott Roundy The Pool Guy

    Scott Roundy The Pool Guy

    3.9
    (7 reviews)

    We've had a swimming pool pump down for months for various reasons; it was time to call in the…read moreexperts. Within the same day, the Pool Guy immediately sent assistance. They sent experienced and very knowledgeable technicians. They quickly found the problem, and provide the solution within a very few minutes. Within the hour, the pump was back up running. The speedy repair and very good communication made solution reasonable and very satisfying. I highly recommend.

    We got a pool alarm in April because we have a two year old grandchild at our house. The alarm…read morefloats in the pool and alerts the house if there is motion in the pool. Scott's technician acknowledged the instruction to simply remove the pool alarm from the pool for the duration of the cleaning. However, he never did. This resulted in multiple family members getting the panic alarm of the pool having a child in it, every week. And he came at random days. Repeatedly, I asked him to take the alarm out of the pool, yet he would only do so after the alarm sounded, waking up the baby every single time. On the last activation, he said that "his instructions were wrong" and that he merely needed to remove the alarm for seven seconds which would put the system in "Swim" mode. That means the alarm is delayed for seven minutes, and then continued to sound. Cannot listen, was a complete ass when we said Hello to him (tech) at the house, and we are done, give up. We have found another service. Happy to provide video of this moron continuing to set off the alarm and the screenshot of his having acknowledged all he had to do was remove the alarm from the pool. PS The second-to-last time, when he set off the alarm, he THEN took it out of the pool and just LEFT IT THERE. This means there was zero protection for the two days until I discovered it outside the pool. This is pure negligence. A video I made for them months ago, still couldn't do the simple request: https://youtube.com/shorts/iNeGSAG5p5s?si=RGWrIRwmY12ZNp48

    Paradise Pools and Spas

    Paradise Pools and Spas

    2.7
    (3 reviews)

    At first the process was great the guys were good. The communication stopped once they were done…read more We had a drainage issue that was discovered from all the dirt being moved, our yard is all clay and during the landscaping laying of the sod I was told before they lay it down they would slop the yard away from the pool/house and it wasn't I have uneven grass all over the yard. I had to dig a 75' French drain and hope for the best I was told by PP they weren't going to help me out with the drain. PP was referred to me and I wished I did my due diligence and had a couple of more quotes. In the end I will not be doing any future business with them. My yard is a work in progress.

    Andy Draughn and crew of Paradise pool side hustle land scaping. ..build rock gardens & patios…read more Andy & his team came & did work for me destroying my lawn. Also did very shoddy work which caused my drainage to be blocked causing my back yard to flood destroying the work we paid him to do..... he was called when this happened ensuring me he'd be over on my day off to help fix the issue. He calls my wife the next day to back out. He didn't deliver on a water feature, a fire pit or mulching the flower beds....that were the finishes on this project. When approached about a refund as he was paid for these projects in 2 installments he has refused stating the project was done in his opinion. I have tried having conversations with him to right this issue & just doesn't want to take ownership for what's taken place..... which is unfortunate. As he has been supplied photos documenting where he left off on July 26th the day after the plants were put in & my yard flooded. 2 bags of hardened concrete left in my run off, tools laying everywhere, wheel barrow sitting in 2ft of water, front yard destroyed, pallets left in my neighbors yard whose the head of the HOA, piles of dirt left to kill my lawn out back, these repairs cost my thousands to fix.

    Paradise Pools and Spas - hottubandpool - Updated June 2026

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