We just moved to the area, first time pool owners. We interviewed 4 or 5 separate companies and…read moreCharleston Pools and Service impressed us the most. They were very professional and explained the sevice options patiently. Since beginning the service in November 2024 they have been very attentive, especially with us being nervous with the snow and freezing weather. Brandon has been a wealth of knowledge and is always attentive to our questions on a weekly basis. Very impressed so far, would definitely reccomend making a call and discussing your pool needs.

Fantastic service! Very communicative and thorough with post service pics and detailed description…read moreof what was done during the visit.

Well worth the price! It has been a stress free summer. Ben opened our pool and we have had zero…read moreissues! So glad i discovered this company!!!

The owner is quick to respond via call or text. The times we have had issues were mostly because…read moreof an equipment failure, which was handled quickly. He has also educated us in the steps to maintain between visits so we don't have a green pool. Upgrading to a salt cell system was a great recommendation also. Pricing is fair and competitive. Highly recommend.

My pool is amazing! They turned my backyard into an oasis. I will always recommend my friends and…read morefamily to use Meadows Pool and Spa.

We are extremely happy with Ryan and his team. From the design, construction, finishes, to our…read morefirst swim in our new pool Meadows made the process seamless. The crews were professional and kept our project neat. The selection process for the plaster, tile and stonework was enjoyable at their office. There were many combinations available for us to choose from. We considered 3 companies for our project, all were comparable in price, but Ryans commitment to our timetable was the deal maker. Meadows Pool and Spa delivered.

When we decided it was time to put in a pool it was around the time that there were many pool…read morecompanies on the news in hot water for taking folks' money and running. I cannot remember how I discovered Salty Reef but when I spoke with Matt he seemed like the best fit for us. I appreciated how his payment structure was set so that we only paid for phases as they wrapped up (i.e. NO huge deposit). This came into play when we ran into some issues with the plaster company (long story) and Matt refused to demand payment until they came back, drained the pool, and acid washed/polished the plaster. Definitely a major inconvenience, however, Matt owned it until the problem was solved. Matt took an idea we had and certainly provided us with a pool that was better than we imagined and FAR superior to what Heritage was offering us. Most of the homes in our neighborhood used Heritage or Blue Haven. Heritage wanted an insane amount of money for things Matt included standard. For example, we ended up getting a tanning ledge and Matt included bubblers and an umbrella post holder. Heritage wanted $7,000 plus to install that. Also, Heritage wanted to grade the land from the pool ledge down to the lawn....this would have looked horrible the way our lawn sloped as evident by the final product each of our neighbors received. Matt immediately noted that a retaining wall was the best option and he charged us a very fair price. When we came to settle the concrete decking portion (that included the retaining wall), Matt actually charged us less than the estimate based on actual concrete used. One thing I learned during this project that patience is a virtue when dealing with so many sub-contractors coming and going and I know Matt did his best to wrangle the cats. He was certainly level headed and patient during the process, particularly when I can be a pain to deal with sometimes. In the end, we have a beautiful pool with so many extras that Matt included in the standard build package. My family is beyond excited for the work Matt and his team did and we are extremely grateful for the effort.

Salty Reef Pools did a great job on designing and installing our pool. Matt the owner answered all…read moreof our questions and was prompt to addressing any concerns. I feel that we can be picky when it comes to big purchases like this and Matt was in step with us all the way. The products he uses are quality, the pool layout is well though out and his overall customer service was fantastic. In our neighborhood we had three different pool companies building at the same time and I couldn't be happier on our choice. While our neighbors eventually got their pools completed by the other builders they had multiple mistakes, issues, and delays. I would highly recommend Matts company Salty Reef Pools. Quality, Price and care is what this company provides over the other pool companies.

We've had a swimming pool pump down for months for various reasons; it was time to call in the…read moreexperts. Within the same day, the Pool Guy immediately sent assistance. They sent experienced and very knowledgeable technicians. They quickly found the problem, and provide the solution within a very few minutes. Within the hour, the pump was back up running. The speedy repair and very good communication made solution reasonable and very satisfying. I highly recommend.

We got a pool alarm in April because we have a two year old grandchild at our house. The alarm…read morefloats in the pool and alerts the house if there is motion in the pool. Scott's technician acknowledged the instruction to simply remove the pool alarm from the pool for the duration of the cleaning. However, he never did. This resulted in multiple family members getting the panic alarm of the pool having a child in it, every week. And he came at random days. Repeatedly, I asked him to take the alarm out of the pool, yet he would only do so after the alarm sounded, waking up the baby every single time. On the last activation, he said that "his instructions were wrong" and that he merely needed to remove the alarm for seven seconds which would put the system in "Swim" mode. That means the alarm is delayed for seven minutes, and then continued to sound. Cannot listen, was a complete ass when we said Hello to him (tech) at the house, and we are done, give up. We have found another service. Happy to provide video of this moron continuing to set off the alarm and the screenshot of his having acknowledged all he had to do was remove the alarm from the pool. PS The second-to-last time, when he set off the alarm, he THEN took it out of the pool and just LEFT IT THERE. This means there was zero protection for the two days until I discovered it outside the pool. This is pure negligence. A video I made for them months ago, still couldn't do the simple request: https://youtube.com/shorts/iNeGSAG5p5s?si=RGWrIRwmY12ZNp48

We are looking to have a big project done with our pool resurfacing, equipment upgrade and more…read more ASP wanted to charge us for them to come out and give us a quote for this project that would provide the company work and money! That's ridiculous. We have had several other pool companies come out and not one of them charged us.

I wanted to like this young couple starting this business. I found that I spent a tremendous amount…read moreof money unnecessarily. Completely replaced the entire system after a hurricane - just said it was ruined...blindly, I listened. I was also offered a complete resurfacing for over $13,000. No company before or since has mentioned any resurfacing needed. I dropped the service after no shows, no return calls etc. too many times of "I'm sorry".

Awful. Things do not work properly and they indicate it is fine. Then when they break things they…read morecharge me to fix it. They constantly say nothing is wrong as default answer.

Carlos Johnson does a fabulous job and is extremely thorough in his work. He never skips a beat.read more

Our pool equipment is in a three-sided louvered structure, and I wanted a louvered door on the…read morefourth side. Antonio responded to my query immediately, and he and his son, Felipe, came to the house to see the project within a few days. They gave me a quote that was significantly lower than others I obtained, and did the job several days later. The quality of the work was excellent, and the cost did not exceed their estimate. They were friendly and professional. I highly recommend them.