If I could give a ZERO star review I would! Car went in for a transmission rebuild. A week later…read morethe transmission crapped out and the car was brought back to the shop. The owner refused to tow our car and made us get a private tow. After telling us the car was under warranty, the owner requested money from us stating that the issue wasn't what crapped out, and blamed the car breaking down on some other "problem". After reluctantly paying we got our car back. Fast forward a month later and the car completely breaks down a second time. The owner once again refused to pick up the car causing us to pay for another private tow. We were reluctant to return the car to them but the transmission should be under warranty right? WRONG! We get told the car has a "problem". The car has been in the shop for almost a month now with no progress or work being done. Every time you call they are unable to give updates and the answer is call back later and speak to the owner. Over and over again. Call back later and speak to the owner. THE CUSTOMER SERVICE IS TERRIBLE!!! Car still has a "problem" but no one will tell you what the problem is. Workers are rude and nasty on the phone and hang up on you. Everyday it's another story, your cars not ready...call back tomorrow. To make matters worse they are REQUESTING MORE MONEY FROM US EVEN THOUGH THE TRANSMISSION IS UNDER THEIR WARRANTY. This business is trying to rip off the customers and has the worst customer service. We will never go back or recommend this business to anyone! STAY AWAY!!!! OR ELSE YOUR CAR MIGHT HAVE A "PROBLEM"!!!

I suddenly needed the transmission on a 2006 Honda CRV and they were recommended to me by a…read moremechanic. They picked up the car and had it ready in two days. Very friendly and helpful. The car was immaculate, as if it was never worked on it. Transmission works great. Reasonably price for the work. I can not recommend then enough.

I had such an easy, pleasant experience at Long Island Custom Car Care! The owner Joe was super…read morenice, accommodating and professional. I'll definitely be back and highly recommend his shop!

This is a great car place. My car is always serviced in a timely manner, even when the shop is…read morebusy. Joe, the owner, is friendly and personable, as well as honest, which is important to me when choosing a car care provider! Pricing is reasonable, and I wouldn't trust my car to anyone else. I've been coming here for 8 years, and never had a problem.

I had to write a review because since I got my car, it was hit from the back by another vehicle and…read morelater got scrapped at a parking lot and each time I have to say, they did an incredible job. (Plus they are reasonably priced.) The first time I went to them was at the recommendation of my car insurance after my car was hit. They did such an excellent job, I put them in my phone book. My car was purchased used and unbeknownst to me it was a custom paint and they have matched it every time. Plus they are the nicest guys.

This place is top notch. People working here are very respectful and their rates are excellent…read more Have been there twice with my Q7 and both experiences were phenomenal. This will be my go to now for any car related issues.

Worst mechanic I've ever dealt with. Charged me $1100+ to replace 2 coils and 2 spark plugs!…read moreCharged nearly $300 for a diagnosis, and when all was said and done my check engine light came on the same exact day I picked it up from them. I urge anyway considering using them, not to.

Thanks to Frank and Pete for good service specially Pete fix my Impala very nice.Thank you guys,…read moreGod Bless you and bless your business.

Rick was terrific. The work was well done and the price was very fair…read more I highly recommend him. He was recommended to me be a trusted mechanic, and I've used him several times and have always been more than happy. I have no problem recommending him to anyone.

DO NOT USE FOR WHEEL REPAIR.....we gave them two chances to get it right. HORRIBLE.....put the…read moresale of my car at risk. Pictures don't do it justice, it was a lot worse in person......

Had an expensive front fender replacement and needed a door repainted after a fender bender. Jeff &…read morehis team were not only extremely responsive, but had the job finished in 2 days, and for half the price another shop would've charged me. Thank you to Jeff & the Hewlett auto body team!!

Carlos and Jeff were excellent to work with! Aside from being nice people, they were…read morestraightforward and kept me up to date with what was going on with my car. Quality of work was excellent. They did a fantastic job matching the paint. The repair took much less time than other shops estimated. Can't recommend J and D enough, would definitely use them again!

I received a phone call from this business concerning a call that they had missed from my number…read more To reiterate, I had never even heard of Charlie's towing until I googled the number, nor do I have a need for a towing service. Upon me informing the gentlemen that I had not called him, he insisted that I had dialed his number, was irritated that I did not need a tow, and hung up. I would suggest double checking what number you are dialing before you start calling people and being rude.

Car got stuck 30 miles away from home. Called our towing provider - AARP for help. They told us…read morethere was a two hour wait - after two hours they said there was another 2 hour wait. Called Charlie's towing and he came in 45 minutes from 30 miles away. He was professional, courteous, and sympathetic. Would recommend him to everyone. He is great.

My vehicle was towed in for repair to a different shop. Harold a long time friend for over 50 years…read moretold me about the excellent work at Nassau Collision on Jericho Turnpike in Floral Park. Harold introduced me to Sonny the owner who seemed to be a very caring and knowledgeable individual. Harold stressed the excellence of workmanship that Sonny and Nassau Collision had. Let me tell you Harold was right. Nassau Collisions first and main concern is excellence. My car was picked up today and it looked beautiful. Sonny's concern for safety really impressed me. Harold and Sonny make a great team . They truly both care. Which is very hard to find today.

Ricky at Nassau Collision.... He is one of a kind...!! I recommend this establishment with 100…read morestars...!!! I wouldn't trust my vehicle with anyone else....!