If I could give a ZERO star review I would! Car went in for a transmission rebuild. A week later…read morethe transmission crapped out and the car was brought back to the shop. The owner refused to tow our car and made us get a private tow. After telling us the car was under warranty, the owner requested money from us stating that the issue wasn't what crapped out, and blamed the car breaking down on some other "problem". After reluctantly paying we got our car back. Fast forward a month later and the car completely breaks down a second time. The owner once again refused to pick up the car causing us to pay for another private tow. We were reluctant to return the car to them but the transmission should be under warranty right? WRONG! We get told the car has a "problem". The car has been in the shop for almost a month now with no progress or work being done. Every time you call they are unable to give updates and the answer is call back later and speak to the owner. Over and over again. Call back later and speak to the owner. THE CUSTOMER SERVICE IS TERRIBLE!!! Car still has a "problem" but no one will tell you what the problem is. Workers are rude and nasty on the phone and hang up on you. Everyday it's another story, your cars not ready...call back tomorrow. To make matters worse they are REQUESTING MORE MONEY FROM US EVEN THOUGH THE TRANSMISSION IS UNDER THEIR WARRANTY. This business is trying to rip off the customers and has the worst customer service. We will never go back or recommend this business to anyone! STAY AWAY!!!! OR ELSE YOUR CAR MIGHT HAVE A "PROBLEM"!!!

I suddenly needed the transmission on a 2006 Honda CRV and they were recommended to me by a…read moremechanic. They picked up the car and had it ready in two days. Very friendly and helpful. The car was immaculate, as if it was never worked on it. Transmission works great. Reasonably price for the work. I can not recommend then enough.

Finally! A great experience purchasing a car. An RDX SUV from a wonderful group and a great team…read more Our salesperson, Gabriella, was astounding. There was absolutely no sales double talk, she was consistent throughout the entire buying process, and it was a same day purchase. She had everything moving rapidly, she worked very hard to earn these 5 stars, for sure. A great young lady with the most excellent personality unlike any car salesperson I've met before, and I've bought a lot of cars in the last 50 years. Her patience was above and beyond. Let me add that unlike others in this business, she knew her products. I couldn't stump her, not that I was trying, but she satisfied all of our concerns. To finalize our deal, she called on her manager Brandon. Now there's quite a gentleman. There was none of that "where would you like to be at monthly", or "what works best for you?". There was no script. He did something most managers in dealerships never do, he listened to us, and just a few minutes later, we made a deal. Shocking, I know. This dealership has a great model, a model that other dealerships could learn a lot from and most especially, treating clients with concern, and respect and giving them 100% of their attention when they are speaking with you. At the end it was time to meet the "devil", the finance manager! Well, once again, we were surprised. Kazim, like Brandon and Gabriella was friendly and got our paperwork done with no gimmicks, hidden fees, or any other games finance plays when you sit down. The process was seamless. Of course, he recommended something I would advise anyone to add to their purchase, and that's tire and wheel protection, unfortunately I declined because I hadn't used it on my last purchase, in hindsight, maybe I should have taken it. But again, there was no pressure sales from Kazim, no pushing, just good advice. I have to say that we were very happy with the price we were given, it was more than fair, but it is not the only reason that I would return to this dealership, it was just part of the entire package. Good luck to all here at this dealership, never change, you're doing it the right way, thank you for everything!!!

I wouldn't recommend this place!!! Spend 1,300 for a clunking noise on my Acura tlx . Got the car…read moreback and the noise is still there. Got charged 930 for a stabilizer link. That part alone is about 140. Save your money and take your car where they care about the car and where they listen to the problem your car has!!

I have been bringing my cars here for several years now and find that they are always professional…read more, knowledgeable and trust worthy. Alec the owner is very patient , low key , takes the time to listen to you and always tells you like it is ... no surprises . All the mechanics are also great, fast and efficient! Today both my husband and I needed inspections , no appointment necessary ! If you can get there early ,they can usually get to your car pretty much immediately . We were in and out within 45 mins with both cars inspected and wipers replaced !

Highly recommend these guys. Was looking for a new spot to switch off from dealing with overpriced…read moreservice at the dealership. They were highly recommended on social media and had great proximity to my house. They have consistently shown me amazing service, demonstrating that a quote I got elsewhere was for parts I didn't need, fixing an issue at no cost when something they worked on was unresolved. Honestly, car service is a tough business for customers to trust, but these guys really seem customer-centric and really geared towards taking care of their customers. The only strike is I wish they were open on Saturdays! But I definitely suggest trying them out! You'll be impressed!

Worst mechanic I've ever dealt with. Charged me $1100+ to replace 2 coils and 2 spark plugs!…read moreCharged nearly $300 for a diagnosis, and when all was said and done my check engine light came on the same exact day I picked it up from them. I urge anyway considering using them, not to.

Thanks to Frank and Pete for good service specially Pete fix my Impala very nice.Thank you guys,…read moreGod Bless you and bless your business.

I had such an easy, pleasant experience at Long Island Custom Car Care! The owner Joe was super…read morenice, accommodating and professional. I'll definitely be back and highly recommend his shop!

This is a great car place. My car is always serviced in a timely manner, even when the shop is…read morebusy. Joe, the owner, is friendly and personable, as well as honest, which is important to me when choosing a car care provider! Pricing is reasonable, and I wouldn't trust my car to anyone else. I've been coming here for 8 years, and never had a problem.

I highly recommend this auto mechanic business. Always professional, always truthful about what is…read moreneeded and reasonable prices.

Brought in my car in for a loud noise it was making. They told me it was a suspender issue then…read moretold me it was the engine and transmission mounts, when they couldn't locate the problem they called it a ghost noise and charged me 1,200 dollars when I complained why they kept changing parts from my car that were fine and how the noise was still present they got angry with me and asked me to leave.

Had an expensive front fender replacement and needed a door repainted after a fender bender. Jeff &…read morehis team were not only extremely responsive, but had the job finished in 2 days, and for half the price another shop would've charged me. Thank you to Jeff & the Hewlett auto body team!!

Carlos and Jeff were excellent to work with! Aside from being nice people, they were…read morestraightforward and kept me up to date with what was going on with my car. Quality of work was excellent. They did a fantastic job matching the paint. The repair took much less time than other shops estimated. Can't recommend J and D enough, would definitely use them again!

My vehicle was towed in for repair to a different shop. Harold a long time friend for over 50 years…read moretold me about the excellent work at Nassau Collision on Jericho Turnpike in Floral Park. Harold introduced me to Sonny the owner who seemed to be a very caring and knowledgeable individual. Harold stressed the excellence of workmanship that Sonny and Nassau Collision had. Let me tell you Harold was right. Nassau Collisions first and main concern is excellence. My car was picked up today and it looked beautiful. Sonny's concern for safety really impressed me. Harold and Sonny make a great team . They truly both care. Which is very hard to find today.

Ricky at Nassau Collision.... He is one of a kind...!! I recommend this establishment with 100…read morestars...!!! I wouldn't trust my vehicle with anyone else....!