Great prices, Good Quality, Swift Service & Never had a Problem! Tell them Ron sent you cause I'll…read morebe there tomorrow!

NOO! The manager "George" here is awful, his employees agreed. My 160$ pants were somehow ruined. I…read morewas given the phone to speak to him and he was incredibly defensive, blamed me, and wouldn't let me speak. Do not come here.

WARNING - NEVER GET SERVICE FROM ISLAND DRY CLEANERS. My first and last time using this dry…read morecleaner. 2 pc suite was supposed to be ready from a 2 day turnaround. When I arrived my suite was not there. Said the driver was running late, I waited 45 minutes. When the driver arrived, my suite was not in the truck. I waisted 2 hours of my day going to pick it up. Next day I pick up my suite. The suite was half pressed the sleeves were missed during the press. I'm not understanding how this was missed. Lazy, Terrible customer care, no empathy, disrespectful, although I was kind and patient.

I would give zero stars if I could. This business has had my comforter since December, and despite…read moremultiple attempts to retrieve it, I have gotten no answers, no resolution, and no accountability. The employees refuse to provide any useful information, and the owner is completely unreachable. I have asked for contact information, an update, or even a refund--nothing. Their excuse? Comforters are cleaned off-site. That's not an excuse for terrible customer service and zero communication. If you value your belongings and your time, take your business elsewhere. At this point, I have no idea if I will ever see my comforter again. Absolutely unacceptable.

I dropped off 3 casual shirts to be cleaned and pressed. When I picked them up it was $16.28 for…read morethe 3. When I asked for a printed receipt with the tax disclosed, I was told they did not have such! Then, when I got the 3 shirts home I was very disappointed. One was good but the other 2 were very poorly pressed and wrinkled. I don't think I can do business here at Lapels any longer. Very poor service!

This business can't take criticism and won't service you if you give them a bad rating for service,…read moreinstead they'll flag you in their system so that they can refuse you service.. I think this is called DISCRIMINATION! So, about a year ago I wrote a bad rating about this business.. After spending hundreds of dollars at this cleaners location they refused to honor a $5.00 coupon that was expired by a week, not to mention that they were not doing a good job with my cleaning and I was having to re-iron my shirts after picking up my dry cleaning.. So today I decided to give Lapels another shot at servicing my clothes. When I walked in I was asked for my basic information. The young lady at the counter stopped and went to get the manager. I asked her if there was a problem and she said something was wrong with the computer.. when manager came out he stated "you badgered us on a rating." I said no, I gave u a bad rating last year for your service but I'm here to give u another shot.. He then proceeded to look for my rating on his cell phone.. I again asked him if was going to service me and he said I'm looking for your rating first.. I then told him not to worry about it because I will take my business elsewhere and just give him another rating tonight.. So here it is.. I want to thank Emerald Cleaners in Fleming Island for their great customer service.. I will recommend Emerald Cleaners to all my co-workers and the men/women in uniform who utilize dry cleaning like I do..

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

They were the first to respond to my online request. Alterations were done and ready the next day…read more Very satisfied.

Debbie is nothing short of amazing. She is professional and very knowledgeable. As long as she is…read morethere I will continue to go there for all of my tailoring needs.

I work in Fleming Island so Lapels is super convenient.. they do good work at a fair price. As a…read morerepeat customer I will get $5.00 off coupons which is a nice bonus.

Recently I brought my 58x56 tapestry to Martinizing for dry cleaning, which I have done in the past…read morewith Lapels and never had an issue. But when I picked it up it felt damp, when I arrived home I discovered my tapestry had shrunk & absolutely disfigured needless to say I cried. immediately returned & manager Pam, who was very sympathetic & said she would return it to see what could be down. In the meantime I emailed the company twice - no response. Although the tapestry was stretched it is ruined. This was the focal point of my home I am sick. It was obviously steamed not dryed as I requested.

I had been taking my laundry to Lapels at this location for 7 years. No problems. Since Martinizing…read moretook ownership the quality has gone down significantly. Shirts and pants often wrinkled. Three shirts damaged. I returned the shirts to them today and was told the holes in them were from moths. One golf shirt that had multiple snags was attributed to my negligence while wearing it. No way to prove anything, but it's the last time they'll get my business. Seven years, averaging about $2k per year. I'm looking for a new laundry now.

Jetmir and his staff are great. Very professional and friendly. And their automatative system is…read morevery efficient. I wouldn't take my clothes anywhere else... Good job Best Cleaners.

I had two dress with pockets ,one dress shirt, one blouse and two pair of pants just to paint the…read morepicture for you. The dress pockets were balled up and the dress wasn't pressed well, the pants weren't pressed well either . My husband was disappointed in his shirt. I've never sent something to the cleaners and have to iron it once I got it home. I will never use this Cleaners again.

I have been to the business four times to pick up altered pants and they still are not done. They…read morehave had my pants for over two weeks. Once I get them back I will never use this place again, no matter how good of a job they do.

Great service! Requested a suit be done in 2 days. The service was fantastic, turn around time…read moreoutstanding, and customer service made me feel like family.

Dropped off several shirts and a pair of pants for cleaning. When I came back, they told me they…read morelost my pants and simply said I would have to go buy another pair myself. I asked if they were going to reimburse me for losing my clothing, and I was told no. Mistakes happen, but the way this was handled was extremely unprofessional. Very disappointing customer service and no accountability for lost items. She is a sweet old Lady but people suck sometimes.

incredibly sweet lady! took my boyfriends cop uniform to be altered here and it was done perfectly…read moreand in an extremely timely manner. she was so cute n kind! extremely affordable as well