Do not come here!!!! Regardless of how far the next cleaner is, go there. Instead of quality services, they ruin your clothes (and blame you for it). After ruining a very expensive dress, staff was incredibly rude, did not even attempt to resolve the matter, and even made numerous snarky remarks. Eventually, they did acknowledge the mistake they made, and were still absolutely rude. Whatever they have going on.. there is no reason to treat people like that. Rarely in my life have I experienced anything like this. I like to give people the benefit of the doubt, and I am still shocked about what happened and how I was treated. read more

We always come here for dry cleaning, but I recently needed to get a dress altered, so I brought it in. They were really good at taking notes on what I wanted changed and were quick to give an estimated pick up day. They delivered right on time, and the changes were perfect. It was kind of pricey, but most tailoring is. read more

As we get older we all put on a few pounds and I wanted keep my custom suits. When other cleaners say it cannot be done these ladies always pulled through with amazing work. I've had Corneli Suits as well as Boss and Sean John sports jackets altered by these wonderful ladies and they've always provided quick and professional work. My alterations thus far have been 10 suits and 2 sports jackets, I wouldn't trust anyone else with my alterations. Thank you! read more

I am very happy with the turnaround and friendliness! I got 2 dresses dry cleaned for $40 24 hours later.

Excellent experiences at Town Center Cleaners! They always have the best customer service and do an amazing job with alterations and dry cleaning! I've been going to them for over 2 years now and always have top notch experiences there! Definitely the best in Jacksonville!!! read more

Expensive - Bought in a few pants that needed to be hewed along with some sheets that I didn't want to ruin my washer. Much more then I gotten to paying in Tallahassee. Customer Service - Very friendly. I was in and out without much thought and on to the next task. When I t came time to pick up I was given the same friendly quick service. Competence - This is the triage of cleaners - you go here when you are "..." that close to tossing out your item or giving it away. After the first time dropping items here. I never came back. It wasn't bad. It just wasn't all that good and I decided I was just as good with letting my items take an extra round in the dryer and pressing them myself one depressing raining weekend each month. But when needing to have an old banquet dress tailored and cleaned for a wedding they proved sufficient. Dress fit like a glove added high slit for dancing was done great. Thankfully I found a deal coupon online and hauled off a bunch of pieces that I had planned on taking home to my grandmother. It she couldn't fix them many of the items would have turned into weekend scraps to wear when cleaning with bleach and/or painting. Not great but okay. read more

I never thought I would get the ink stain out of my favorite dress but I was willing to give this new place a try. I was happy and appreciative to see that I couldn't even point out where the stain used to be. I'll be using town center cleaners for my dry cleaning from now on ... Thank you to the staff! read more

See all

It doesn't get better than this. I travel often to Jacksonville. Although I am not an "everyday" customer, they always remember my name and the service is wonderful. Quick when I need to get something dry cleaned for an upcoming meeting. And I actually bring all my alterations to them. I don't trust anyone else to do my alterations but their tailor. So, each time I come, I bring them a nice little car load to fix up for me- always perfect, always quick! read more

This is a review for their alterations services. I had dropped off two white coats for tailoring. The coats were about double my size. I had used a different tailor the year prior who had done an amazing job and only charged $15 or $20 per coat. Unfortunately he moved. I told this tailor that I wanted it taken in, sleeves as well needed to be taken in so I wasn't drowning in this thing. When I went to pick it up, the sleeves had been shortened (too much, my wrists were showing) and still large, and the coat had a pleated back. Literally, 20 pleats like some type of skirt. I showed my husband who usually does not care about things like this and even he said it looked ridiculous. I asked them if they could fix the mess, however they said it would "take too much time" to take the coat in the proper way. On top of this, I paid $60 for two coats which I had to take to another tailor to fix!! This was a horrible experience and I would never recommend or use them again. They didn't even try to make amends for this mess, just said the coat was too big and this is all they could do. read more

Town Center Cleaners - unless you want your white coat to look like this in the back, don't use them for tailoring (at least for hospital coats). - Laundry Services Near Me - Jacksonville, Florida

My hubby drives all the way from the northside to bring his shirts here..wont even try a closer cleaners near us..nuff said!!

I stopped in for the first time and will be my last. I wasn't blown away by anything. The service was mediocre and they really take a long time to get your clothes done. I dropped on a Wednesday and said I couldn't get it until next Tuesday. Shirts being laundered takes that long? The hassle of getting in and out of town center to drop off my clothes here is not worth my time. If the staff made me feel like they wanted my business then I would be returning. read more

This cleaners destroyed the collar of one of my dress shirts and let me leave their store without making any attempt to tell me what they had done. When I returned the next day they insisted the shirt was already damaged. They refused to do anything to make it right. DO NOT LET THEM DESTROY YOUR CLOTHES! CHOOSE ANOTHER CLEANERS! read more

I wouldn't go back simply because the service wasn't all that great for what I paid for. I brought in a simple jacket to be cleaned and it was returned to me with several long hairs and lint fuzz on it. The most they could have done was roll a lint roller on the jacket. It also wasn't pressed properly. iT MAKES ME WONDER WHATELSE ARE THEY SKIMPING ON IN SERVICE. I paid $13 for one item. They could have done a better job. read more

Absolute worst!!! DO NOT GO!!!!!!! CLEANING SERVICE IS TERRIBLE and the STAFF IS RUDE AND DISHONEST!!! I dropped off an expensive tuxedo for dry cleaning. I was extremely nervous and reluctant to turn in this tuxedo to just any dry cleaning establishment because the tuxedo is extremely expensive. I had received some decent feedback from my wife who had used their dry cleaning services in the past, so I took the chance. It turned our to be one of the worst decisions I have made in quite some time. I picked up my tux and found a conspicuously LARGE, WHITE STAIN on the back of my BLACK tuxedo jacket! Even more insulting and infuriating was the fact that the cleaners denied that they were responsible for causing the stain! After much discussion (understatement), the cleaners agreed to remove the stain (free of charge). Thankfully, the stain came out. Nevertheless, their CLEANING SERVICE IS TERRIBLE and the staff is rude and dishonest. Overall, HORRENDOUS dry cleaning and customer service. read more

Probably my favorite dry cleaners. They take good care of my dresses, I couldn't trust anyone else! Prices are reasonable and staff is quick and friendly. I have to say- the lady that works at The front probably in her mid-50s or so, found my husbands $20 bill in his pants pocket and gave it back to me when I picked up our items. Where are you going to find honesty like that!!!!! I would recommend TCC to my family, neighbors, friends, and co-workers any day read more

BEST CLEANERS IN TOWN. I dropped off my dresses, skirts, and shirts to get them dry cleaned. I also dropped off 2 of my pants to get hemmed. The service here is fast, with great prices and wonderful customer service. Since that great experience, I knew that I found the perfect place that I can trust and afford. read more

Whatever you do choose another dry cleaner!. I have been trying to get this cleaner to press my shirts properly to no avail. One excuse after another for not getting the job done properly. I have had to make several trips for re-do's " ad nausea". They do not dry clean on the premises (something I did not know). I sent a dress to be dry cleaned and there were spots all over the dress that were not there when I dropped it off. Again, one excuse after another. Of course, again it was my fault - they took no responsibility. Already very happy with the new dry cleaner I have chosen to replace this one! read more

A great place with outstanding service. Its about time I leave a review, I have brought in my suits for alterations and dry cleaning for years. I have always had a great experience. My favorite thing is the 24hr drop station available at this dry cleaners. read more

Terrible experience. Took a brand new, once worn dress from Banana Republic in to be dry cleaned. Picked it up, took it home and realized that my eyes weren't deceiving me. There are burn marks along the seams and piping, and it just looks dirty and dungy overall. Can't be worn again. $140 wasted + the cost of dry cleaning wasted. Tried to go in and get a refund, but the store clerk and manager denied it and insulted me for claiming they burned my dress. Absolutely no desire to provide any sort of customer service or dispute resolution on their part. WOULD NOT RECOMMEND. read more

BAD SERVICE. My husband's shirts had burn holes in them and they took no responsibility. Be careful with your garments and try a different cleaners in the area. read more