WARNING - NEVER GET SERVICE FROM ISLAND DRY CLEANERS. My first and last time using this dry cleaner. 2 pc suite was supposed to be ready from a 2 day turnaround. When I arrived my suite was not there. Said the driver was running late, I waited 45 minutes. When the driver arrived, my suite was not in the truck. I waisted 2 hours of my day going to pick it up. Next day I pick up my suite. The suite was half pressed the sleeves were missed during the press. I'm not understanding how this was missed. Lazy, Terrible customer care, no empathy, disrespectful, although I was kind and patient. read more

Island Best Cleaners - Suite jacket - Sewing & Alterations Near Me - Fleming Island, Florida

I would give zero stars if I could. This business has had my comforter since December, and despite multiple attempts to retrieve it, I have gotten no answers, no resolution, and no accountability. The employees refuse to provide any useful information, and the owner is completely unreachable. I have asked for contact information, an update, or even a refund--nothing. Their excuse? Comforters are cleaned off-site. That's not an excuse for terrible customer service and zero communication. If you value your belongings and your time, take your business elsewhere. At this point, I have no idea if I will ever see my comforter again. Absolutely unacceptable. read more

Brought shirts and jackets here for a wedding on December 16th was told it would be rushed and ready on the 18th. Was not ready on the 18th and came the 19th and they still didn't have the clothes ready. Will not be coming back after years of coming. Asked for it to be rushed for what? read more

Great customer service and the best cleaners service I have seen in a long time! My items came out immaculate! Most certainly a great place to take your garments! read more

Terrible Customer Service. Large sign in their window says, $16.95 Launered Bedspreads and Comforters. Excluding duvets, feather & down. I had a cotton-filled comforter and they charged $25+ because it was "fluffy"! That's deceptive advertising. My comforter was promised on the 5th, but wasn't able to pick up until the 20th! Tell the truth about delivery times. When told it was ready, they misplaced my tag and put it on a comforter that didn't belong to me. When they called the other store they said that my tag fell off so they just stuck it on a comforter they "thought" was mine. After 4-5 trips to their store, I finally got my comforter back! I will NEVER use this cleaners again!! read more

If I could give this sorry excuse of a business 0 stars, I would. We came in Wednesday 4/22/26, we dropped off a winter jacket, and two scarfs. Young girl was kind enough and told us it would be ready Friday 4/24/26 between 4-7 PM. We showed up today to pick it up at 6:15 PM, gave the woman my phone number and last name she said she will look on the rack. I sat down for a minute, she proceeds to say "your clothes aren't here" I said "what do you mean they're not here" she continues "they're not here" WHAT DO YOU MEAN?! I dropped them off here Wednesday and the girl said they would be ready today! She said sorry idk what to tell you, they do drop offs sometimes on Saturdays but pick up isn't until Monday. I left extremely upset, very poor customer service. Before I left I went back in and asked for her name, her name is GLINDA. No apology, not a care in the world, extremely poor professionalism. I am enraged, she should have just said "it's done yet" instead of repeating "it's not here" and NOT explaining what that meant. I will NEVER use this sorry excuse for a business ever again and I'll make sure everyone around me knows as well. Disgusting care for clothing that has huge sentimental value to me for her to just say "it's not here", of course I freaked out, what do you mean it's not here!? She finally said it's not done, SAY THAT FISRT. Can't fix stupid. read more

They have had my husband's shirt for 3 weeks and we have not gotten any update as to if or when he will get it back. They keep saying they will look for it and give us a call so far nothing!! read more

Awesome prices and service! Always satisfied with the outcome of my clothes! Great job!

I've used this service a couple times since moving to the area. I called a few places in Fleming Island and did some comparisons of prices and they're the least expensive that I found for dress shirts which is typically all I need. Prices are very reasonable. The manager is friendly and the drive through is easily accessible. Convenient location. One order did get delayed past the time it was supposed to be ready so I came back the next morning and everything was ready. Excellent quality work and he said he'd I could return my hangars as well to be recycled, which is a nice feature. I had them clean and press some slacks as well that I usually do on my own but they had become very wrinkled so I had the pros do it. They did a great job. Don't believe the one star reviews. I would have given 5 stars other than the delay. So if the quickest turnaround time is important to you, then maybe go somewhere else. If you are flexible enough with the possibility that it might be delayed to the next day beyond the expected ready to be picked up time, come here and you'll be happy with the service, like me. read more

Amazing staff, super friendly, helpful and efficient! by far the best service I've experienced, I would 10/10 recommend this cleaners to anyone. read more

If we could give negative stars, we would! I dropped off my husbands suit & 3 shirts on Wed to be picked up on Fri after 5. When he got there, he was told they wouldn't be done before Monday. Unacceptable! Lousy customer service!!!! read more

Always good, personal service. Never had an issue with quality. I believe they have the most reasonable rates and are always dependable.

Took a shirt, pair of pants and three cashmere sweaters in for cleaning. Told would be ready for pick-up Thursday after 5 pm. Went in Saturday morning and they cannot find any of my clothes. Asked to keep my receipt and I said no that it was the only proof I had that I had given them clothing. Said they would call after they checked the store. Really? Not sure how they can lose everything. Waiting to see if I get a call but not holding my breath. I tried calling after a couple of hours, no answer. Guess next step is to see if they pay me what it will cost to replace these items. Will not be back again. read more

I believe in supporting our local businesses and independent stores but this is one place that I feel I need to speak out about. I took my king size bed spread to be dry cleaned. What I picked up it wouldn't fit a double bed. I don't know how they could destroy it but they did. If they had treated me with any kind of respect or concern about the problem that would be one thing - accidents do happen - but I was told they would do nothing about the issue. I asked if they would at least return the cost of dry cleaning and again they said no. Great customer service! read more

I echo Rhonda E's sentiment. I tried to get same day service... drop off shirts on Tuesday evening and pick up Wednesday after 5 pm. He just kept saying "no, Thursday". I asked about the same day service sign... he just kept repeating "Thursday". I won't ever be back! read more