Absolutely love Dr. Sugar's office. Have taken both my kids there for several sports injuries…read more Broken ankle, strained knee, severs foot disease, back pain from growing pains, etc. the staff is always friendly and timely. They go above and beyond. Very thorough too. Even suggested blood labs when we weren't seeing issues with mri, exam and X-rays. They get to the bottom of the issue. Was also appreciative that they respect options and costs. Both kids needed boots and wraps and they fitted them in office and gave price but also suggested Amazon if we wanted to try on our own. We didn't but it was nice to know they supported options. Highly recommend

Dr David Sugar, lacks empathy…read more Myself and wife are both patients of Dr David Sugar. Previously we had a problem with Dr Sugar's staff he said to us "if you ever have a problem again, come see me and I'll take care of it". Starting two weeks ago my wife started to suffer with severe pain in her arm and shoulder. Not knowing what it was, she first visited our GP who diagnosed the condition tendonitis and suggested she visit out orthopedist, Dr David Sugar. After trying unsuccessfully for over a week, we decided that we would go to Dr Sugar's office without an appointment and wait to see him. We got there at 12:30 and was advised that if we didn't have an appointment she would not been seen by the Doctor. She explained the severity of the pain and said she would wait to see the Doctor. Fast forward 5 hours when the office manager again told us that Dr Sugar would not see her. My wife then said she only wanted to talk to him. She was told no. Though she was offered an appointment 2 days later, it became obvious it was just a ploy to get us to leave because early the next morning, we received call saying that we could no longer receive medical care from Dr Sugar and that our records were to be transferred to another doctor's office. Obviously Dr Sugar forgot his telling us "if you ever have a problem again, come see me and I'll take care of it". He did not even show the empathy one expects from a Doctor, but even from a decent man. He did not, and could not, find 5 minutes for long time patient in pain

Continually changing primary drs due to its a teaching location for med students. Was Dr. Bearison…read morethen it was Dr. Modonara and now it is Dr. LEAL

Terrible staff. My mother has dementia and I was interest in having her seen by Dr. Ortstadt. And…read morehe is a in network physician for united health care. His front desk would not schedule without a primary care referral. I explained my mom won't see one as she is afraid. A family member MD made a referral as he knows she needs care as he is personally involved (more than a 15 minute primary care appt would know). And we had labs done within 6 months. But their barrier to care front desk would not let us schedule. Shameful. She is in PPO so no referral is needed. The doctors should understand they are losing income over their horrible front desk. And clearly their reputation is affected. Look at the bad reviews! Not because of quality of care but the bad service of the front line. Time for a change!

This is going to be a long story, but I hope this could help someone…read more My ankle was broken with a ligament issue, and I was referred to see a specialist. The main office couldn't figure out the referral form from my primary doctor for 3 days, while telling me to call them to send the right paperwork, when I didn't even know what that was. After I told them I'd find another surgeon, they magically sorted it out. (Btw, this doc doesn't know how to use any modern tech. I was at 1st appt for over 4hrs). I got my surgery scheduled with Dr. Bright very soon. I had a plate and screws inserted into my ankle, which took about 2 hours. My main issue with care was that I was not given any pain medication but told to take Tylenol, although I have no history/issue with it. I had to call the next day and plead for medication while crying in pain. Also, I kept falling during my rehab, which my PT reported to the surgeon. His note should've raised a red flag, but my surgeon or office never called. When I went to see him, he briefly looked at my X-ray and my ankle and recommended removal surgery. I ended up getting surgery from a different doctor, and he said that my ligament was torn, and this should've been easily seen from an X-ray when I was injured at the beginning, and this should've been fixed during my first surgery. Why should you have a surgeon who barely listens to you, reads your charts or notes before coming into your room, or checks your updates from PT? I'm still suffering 2 years later after 2 surgeries; this may be permanent. Do not get close there.

Although Dr. Hand was recommended to me by my dermatologist, I was unable to make an appointment…read more I had to call three times (10 rings the first two times) before someone FINALLY answered the phone. I got an incredibly rude receptionist who simply kept repeating that since I wasn't a current patient the office needed my records & insisted I bring them myself. At that point, she hung up on my. Guess I'll look for a different practice.

I absolutely LOVE Dr. Moor. Its easy to book appointments and the staff is warm and friendly…read more Highly recommend this office!!!

They never answer the phone. Left multiple messages and no return calls. Absolutely ridiculous.read more

I went in with foot issues and was told I had a neuroma. Dr Graham recommended I get a…read morecorticosteroid shot and foot inserts. Was told I would get pain relief from the shot and the issue actually got worse. I called and left 3 messages and talked to somebody at the front desk who assured me somebody would get back to me... I and got no call back! I would absolutely not recommend this doctor/business. I did get a bill for $500 and got absolutely nothing for it! Don't waste your time or money. I wish I could give it less than one star.