I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

John and his team at Scarpelli Mechanical are amazing. I had them at my home for three days. My old…read morecentral a/c system died, originally installed in 1976. John came to my home, and examined and inspected the entire home, attic to basement. He sat with me and my Wife and explained to use and showed us what exactly was needed and why. At no point did John pressure us or trick us into buying anything we didn't need or want. Once everything was agreed upon, John showed up, with his crew, and again went over everything that needed to be done. I basically had to have the whole system redone due to age and poor installation. John and his crew replaced everything and took their time and did the job. At the end of every working day, the crew would clean up, to the point that you would never know they were even there. After the installation, everything works amazingly. I would highly recommend Scarpelli Mechanical to do any a/c and heating job you need.

After returning from our vacation, we came home to a house that was cold. The temp outside was…read moresingle digits. Our oli burner went out while we were away. You may not believe it but John Scarpelli and one if his men came to my house at midnight. They fixed the burner and saved my pipes from freezing. Hard to imagine getting better service. Major kudos to Scarpelli Mechanical. Thanks so much

Franky was very friendly very personable not only did he save me money, but he educated me on my…read moreheating and cooling system. I would definitely recommend him to family and friends.

Frankie and his team drove a long way to install ducting for all my exhaust fans. They had to come…read moreout numerous times but worked diligently to finish the project. They were priced reasonably as well. I'd surely call them again if I was in need of repairs.

I recommend Comfort works to whoever needs work done in their homes. They were clean and…read moreprofessional from start to finish. They did a wonderful job installing ductless units in my parents house.

From the owner: Comfort Works HVAC has been proudly serving Nassau County customers since 2016. Led by owner John…read moreUzelgok, we provide honest, quality work for Nassau County. As a top HVAC contractor, we specialize in boiler installation, furnace repair, central AC repair, and ductless heat pump services. Whether you need hot water heater repair, HVAC maintenance, or emergency HVAC services, we are your go-to local HVAC contractor. We offer residential and commercial HVAC solutions, ensuring reliable and affordable services. Trust us for HVAC system installation, upgrade, inspection, tune-up, and replacement. Comfort Works HVAC is committed to providing energy-efficient HVAC solutions.

I got up on a Saturday morning and for no apparent reason, I went to the basement looking for…read moresomething. I heard a hissing noise, which I followed and I'll be darned, there was water on the basement floor, which I traced to have been coming from the hot water heater. Panic mode set in. I called a local repair guy and he couldn't come until Sunday. NG. My first call was to Ferguson's plumbing Supply (formerly Blackman's), told them what the problem was, gave them all the specs about my water tank and they said they had it but they were closing at 12 noon. Made several phone calls, and they either went into voice mail or they couldn't be bothered. The main reason was that I was providing my own water tank. Less money to be made. Somebody that was not readily available, recommended Anthony from APV Mechanical. He called me, I told him my predicament and we agreed on a price. He gave me a time frame and his people showed up as promised. After I had agreed with Anthony to do the job, received several phone calls, and when I told them I already had someone, they underbid him by a couple hundred but I had promised Anthony that no matter what, he had the job. Ran like a maniac and purchased the WH, and Anthony and his people installed it in less than 3 hours, and my life went back to normal. Anthony and his people were very considerate, honest, efficient, very affordable, and pretty clean as his crew made sure that all the water was gone and ensure that both, my boiler and hot water heater were working. Based on my experience with Anthony and his company, I would recommend him, no questions asked.

Spent thousands getting a new oil tank, furnace, and hot water heater installed. I've had problems…read morewith every single one of those items within a year of installation. Anthony happily took my money but when it came to the repairs he was nowhere to be found. I've had to have other companies come in and fix his poorly installed work on several occasions because he is unwilling to stand by his warranty. Spend a little more and get someone who knows what they're doing. I have spent double the cost fixing his numerous mistakes and spent an entire summer without air conditioning waiting for him to make repairs. Trust me, run, don't walk away.

Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!