Their technicians do great work though this company had a severe lack of communication and they…read moresent me to collections. I will break it down. 11/2024 the came and replaced a transformer on a buzzing heating unit of which I paid $150 for them to come and evaluate earlier. No bill was issue and I was asked to call the office. The same day they confirmed this fee would be applied to the invoice via phone. An invoice was never received so I figured there was no bill. The transformer is $100 online. I contracted with them to do further work for roughly $2,300. Bill was paid the same day. 3/2025 they issued a bill for $430 for 15 minutes of work. Ok but they did not remove the $150 evaluation fee they charge to just come out though they said they would. I responded immediately to the email asking why it took so long for them to invoice and to remove the $150 as the office promised. No response was received. 4/2025 they sent me to collections for this bill. The company is unprofessional in their communication and I would not recommend them though they did decent work. All they had to do was email back or call regarding the invoice.

Since this is an important decision, I'm going to spend more time on this than a restaurant review…read more I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, spackling and siding repair and was priced right and a good worker. Sean was their recommended electrician who was totally overpriced. He basically had to run a cable about 40 feet in the unfurnished part of my basement and pop a hole outside to mount the box. He charged $950 for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.

Excellent service! Fast, friendly, professional service. Will definitely use again if ever needed.read more

Best plumbing company around. Fast service, knowledgeable plumbers, Danielle in the office is…read moregreat! No other plumbing company can reliably meet all of your plumbing needs!

This company is fantastic. They were highly recommended from The Payless Cesspool company. We…read moreneeded new toilets as our old ones were very weak. We wanted ivory instead of white, so Alexis was wonderful & helped us order what we liked best. The guys were prompt, courteous and efficient. They are EXTREMELY neat too! They bring their own drop cloths and when they leave, they leave no trace of anything. Alexis is also fantastic with keeping you updated of their arrival time. I highly recommend this company all around- the employees are great.

What a great company! I got three quotes, and S&S came in lowest--and best. They were fast, polite,…read moreand explained everything. They hooked up propane to a used heating stove and took the extra time to show my how the finicky buttons worked. I would recommend them to anyone!

I can't give this company even a single star but had to give one to pist! They were called when we…read morehad a plumbing emergency, they came over promptly, when they left after being paid the problem remained. They were just here again to resolve this. They were rude, refused to give an itemization fir what they did, they literally ran to their truck when my husband continued to ask for an itemization if work done. I called the office, registered my concerns and was placated with a response that I'll share this with the owner. I would never ever use them again or recommend them.

Great service and knowledgeable technicians. Clean work and very nice people from office to those…read moreon site.

I got up on a Saturday morning and for no apparent reason, I went to the basement looking for…read moresomething. I heard a hissing noise, which I followed and I'll be darned, there was water on the basement floor, which I traced to have been coming from the hot water heater. Panic mode set in. I called a local repair guy and he couldn't come until Sunday. NG. My first call was to Ferguson's plumbing Supply (formerly Blackman's), told them what the problem was, gave them all the specs about my water tank and they said they had it but they were closing at 12 noon. Made several phone calls, and they either went into voice mail or they couldn't be bothered. The main reason was that I was providing my own water tank. Less money to be made. Somebody that was not readily available, recommended Anthony from APV Mechanical. He called me, I told him my predicament and we agreed on a price. He gave me a time frame and his people showed up as promised. After I had agreed with Anthony to do the job, received several phone calls, and when I told them I already had someone, they underbid him by a couple hundred but I had promised Anthony that no matter what, he had the job. Ran like a maniac and purchased the WH, and Anthony and his people installed it in less than 3 hours, and my life went back to normal. Anthony and his people were very considerate, honest, efficient, very affordable, and pretty clean as his crew made sure that all the water was gone and ensure that both, my boiler and hot water heater were working. Based on my experience with Anthony and his company, I would recommend him, no questions asked.

Spent thousands getting a new oil tank, furnace, and hot water heater installed. I've had problems…read morewith every single one of those items within a year of installation. Anthony happily took my money but when it came to the repairs he was nowhere to be found. I've had to have other companies come in and fix his poorly installed work on several occasions because he is unwilling to stand by his warranty. Spend a little more and get someone who knows what they're doing. I have spent double the cost fixing his numerous mistakes and spent an entire summer without air conditioning waiting for him to make repairs. Trust me, run, don't walk away.

For any plumbing problem Bill will handle them all, professionally, clean, timely and very…read morereasonable. Do yourself a favor and put Bills number in your contact's, you won't be disappointed

Toilet stopped working and needed new pump. We had the replacement pump and needed someone to…read moreremove the old one and install the new one. He has done prior work for us and on 2 prior visits to repair same toilet (before Covid 19 pandemic) he charged $150 per visit. Now (during the Covid 19 pandemic) charged $350!! Took complete advantage of situation and over charged for the work done. Sadly, won't be using him again.

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!

I request service on Yelp and he responds back that he is booked. He apparently does not care about…read moremaking new customers.

Darwin was on time and explained the problem as well as the solution. We are very happy with the…read moreservice and quick response to our project. He resolved the problem efficiently. I highly recommend Darwin and Plumb works plumbing and heating.