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    Island Thyme Gourmet

    5.0 (2 reviews)

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    15 years ago

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    The Puako General Store

    The Puako General Store

    4.3
    (59 reviews)
    6.4 km
    $$

    When traveling, I love to visit local food shops, bodegas, and country stores. An opportunity to…read morefeel the local vibe, grab some local food and exchange a friendly smile. Well that ain't happening here. Stopped here to grab a few basics. Shelves are almost empty and selection sparse. But the kicker was the attitude of the woman behind the counter. Surly, snappy and went out of her way to be unpleasant. We all have bad days but rolling your eyes because I ask for sauce on the side instead of on top for a poke bowl? Arguing with me because I want to buy twelve Sparkling Ice drinks? Another eye roll when we added another popsicle to our items before she was finished ringing up all our items! I should have just left everything on the counter and walked out. Instead I spent $100 and got tons of attitude. Couple days later I needed more ice. Go back here? Heck no. I drove to Foodland where the folks couldn't be friendlier or more helpful. Our Hawaii visit was wonderful and we experienced the Aloha Spirit every where. Just not here.

    A must-stop spot on the island! The food is great, with an awesome variety of cookies, drinks,…read morewine, sushi, and everyday favorites. The service is what really makes this place special -- everyone is so friendly, welcoming, and genuinely local style. It has such a comfortable, relaxing atmosphere that makes you want to stay and come back again. Snorkel tours on a surf board so cool

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    The Puako General Store
    Lending library on the patio
    Lending library on the patio
    Warren Fintz photos

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    Warren Fintz photos
    Foodland Farms

    Foodland Farms

    4.2
    (266 reviews)
    6.9 km
    $$

    I stopped by Foodland for a quick lunch while staying at the Fairmount nearby and got the poke…read moreafter hearing good things. I opted for the premium fresh ahi tuna Hawaiian style which is $20 for a pick 2 poke bowl. I ended up choosing that and the spicy salmon. Loved the flavor of the spicy salmon which tasted like a gochujang seasoning. I'm not a huge fan of mayo in poke so this was great for something spicy without the creaminess of mayo. Ahi was great as well, the Hawaiian flavor is on the lighter side but it did taste very fresh. It's on the pricer side for supermarket sushi but it's definitely better than what I usually see in the states.

    Service was great! People are so friendly and welcoming. The reason for the low stars was the poke…read more We have been here more than a handful of times because we visit this island often. We arrived early after maybe 10am. That means like should be fresh, right? The gentleman serving poke was wonderful! Very kind and easy to talk to. He was very patient waiting for us to make a decision. Once, we were ready to check out, only self check-out was available. This was fine. No big deal. We also purchased fried vinegar chicken wings (which was really good). They've made portions smaller but it's ok. Still worth the money. Now, for the poke itself. It was not good. I couldn't figure out why and husband said it did not seem fresh. That's it. The texture or flavor was not what it usually is. It was ok but they have served better. I have been craving this poke for weeks too. It was so bad that I just didn't feel like stopping by another day. Maybe, next time we visit, the poke will be fresh. Keep in mind, this is one of the only grocery stores around this area so be prepared for some very high prices on water and snacks. Convenient items needed are very pricey as well. Excellent customer service will make up for all those things though. I'm sure I will be back. Oh, and I cannot forget my butter mochi. Another craving I get in Hawaii. I will wait to hit the grocery stores for this and it never disappoints.

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    I became addicted to these canned Lion Cold Brew Coffees @tiffhuangry
    I became addicted to these canned Lion Cold Brew Coffees @tiffhuangry
    I became addicted to these canned Lion Cold Brew Coffees @tiffhuangry
    I became addicted to these canned Lion Cold Brew Coffees @tiffhuangry
    Foodland Farms

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    Island Gourmet Market

    Island Gourmet Market

    4.1
    (930 reviews)
    9.8 km
    $$

    After hiking at the national park and getting back really late due to several storms, this was the…read moreonly place open on the village for last minute shopping and to get some food. There's an ABC store here, a pricey market and a deli. We got some burgers that were just ok with overcooked fries and some groceries for our suite because we were cooking breakfast at the hotel. They have a decent selection here.

    Very sincere review: if possible, go to another market store over this one, even if it is a little…read morebit of a longer drive. I am very disappointed with my family's experience here. We were only $20 short of reaching the $300 spending requirement for the free gifts, which should speak to how frequently we visited and how much money we spent at this store. Despite being repeat customers, every visit was met with the same poor customer service. All of the cashiers who helped us were rude, curt, and could not even acknowledge the smallest greetings. The customer service was so unpleasant that it was not worth the experience. The food is not amazing, the prices are not great, and the only thing this place has is convenience--nothing more to offer. In one instance, I got a burger and a black milk tea with boba. I specifically told the cashier that I wanted boba, but she did not ring it up. When I inquired about the missing boba, a young employee addressed the matter with the cashier. They talked, and I said that if it cost more, I could pay for it. She rang up the boba with zero acknowledgment of her mistake. Nothing came out of her mouth. Complete silence. In another instance, I asked a cashier what the gifts were if we reached $300 in purchases. She did not say a word. She simply reached for a card with images of the gifts and placed it on the opposite side of where I was standing. She said nothing. I asked if those were the gifts, and she said yes. She then pulled out her phone while I looked at the card, and I simply said, "Okay, thank you." These are just a few examples of the many disturbing encounters we had with all of the cashiers. While on vacation in a tourist area, this is not the type of conduct or customer service one expects to experience. It was disturbing, and we dreaded going there despite the convenience.

    Photos
    Hot food menu
    Hot food menu
    Furikake chicken
    Furikake chicken
    Sushi Kaiyo menu (1 of 4) as of 1/13/2025

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    Sushi Kaiyo menu (1 of 4) as of 1/13/2025

    Island Thyme Gourmet - gourmet - Updated July 2026

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