I've never written a review in my life, but I'm starting now because I feel the responsibility to warn people about this place. I'll try to make a long story short.
I went here because I moved to the area and my boyfriend had gone here once and was planning to continue. The dentist I had all my life retired, company sold to some very reputable dentists who I saw for a while, they are just a bit expensive so thought it was time for a change. I have waited to write this review until I saw my old dentists and made sure everything would be accurate.
ismile told me I had 8 cavities and irreparable jaw damage. They would not schedule a cleaning until I agreed to get the work done either. They would only do the x rays and exam. I thought this was odd as its normal practice to do a cleaning, x rays and exam and go from there. I went back to my old dentist who said it is normal practice unless there is deep cleaning that needs to be done and scheduled separately upon initial examination.
My boyfriend was told he had a bunch of cavities, top and bottom as well and unfortunately had the entire top of his mouth taken care of by ismile, with plans to do the bottom coming up.
We have both since seen my old dentist. I did have 3 cavities, but not 8. My boyfriend had NO CAVITIES when he was told he had several besides two that were underneath the fillings on the top that he had ismile fix less than a year ago. Our dentist said this would likely be from the entire cavity not being drilled out before the filling went in. So a poor job done.
This is clearly the most important part of the story but I want to mention how incredibly unprofessional the staff and dentists Ahmad Kassabji and Eric Johnson are. I walked in and three ladies at the front desk starred at me, saying nothing with a, "who are you," kind of look on there face and the entire visit was so uncomfortable in this way. The worst was being continuously looked at by Eric Johnson who was up and down with another patient. Ahmad Kassabji saw me and I guess he wasn't as bad. I felt so uncomfortable and I could go on with how the front desk gals treated me.
In conclusion- I have been warned about places that offer great introductory x rays and exam prices as a way to get clients in and mislead them from there on. THESE DENTISTS ARE NOT HONEST. They would have drilled into my teeth when there was no need. I hope this review makes an impact and others with similar stories expose crooked practices like this one. read more