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Sloan's Lake Dental

3.4 (94 reviews)
Closed 8:00 am - 2:00 pm
Updated 3 months ago

Services - Sloan's Lake Dental

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Sloan's Lake Dental Photos

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Recommended Reviews - Sloan's Lake Dental

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Reviews With Photos

Alyssa N.

Everyone was super friendly & helpful. I didn't feel pressured. Jenni was my dental hygienist and she explained everything in a way that i could understand (dental stuff is confusing) she took her time during my cleaning. Nothing felt rushed and she was just overall a sweet angel lady!

They left a piece of green material in my teeth after a procedure separating my teeth & gums with green material.
Hannah B.

I would avoid this place at ALL COSTS. I cannot believe how outrageous, frustrating and disappointing this office has been. I have already asked for my records and am switching dentists at the time of posting this. Here is a very long history of my experience proving these were not one-offs, but repeated errors and repeated poor customer service. I have gone to the dentist every 6 months for my 28 years of life and have never had such a horrible experience. Firstly, I've unfortunately left close (or in) tears over the comments made about my teeth at every routine cleaning since (and my teeth are relatively normal, straight and white although small). The upset has come over the constant commentary above my head both to me and each other on how much "wear" my teeth have and how bad that is at my age, etc...not something you want to hear as you're taking the necessary steps to help that. Also hence why I'm diligent about wearing my nightgaurd/retainers and coming to my regular cleanings. The wear has come from teeth chips playing sports earlier in life and grinding my teeth at night. The comments have made me feel helpless about my dental future at times. I always feel incredibly bad about myself by the comments so I finally said OK to thousands of dollars of cosmetic dental work this past August to help change the look of them. Their scare tactics worked on me. At the next appointment, which was at the end of August 2022 in the middle of my work day, I waited for 50 minutes in the waiting room. The receptionist was very apologetic and said it was her fault for overbooking and not understanding each appointment and how long they would take, but I also have a job to get to. We ordered new retainers and a nightgaurd in that appointment, which I went to pick up three weeks from then and they promised I wouldn't wait that long...at the next appt, I sat for 42 minutes before being taken back and the waiting room was jam packed with people they were apologizing to for the delays. Totally understand that things happen, but I have never had a wait less than 25 minutes from my appt time at this Sloans Lake location. And what makes it worse is I feel as though my appointments are rushed- I don't feel like I have the time to properly ask all my questions with the doctor. I have also had problems since my appointment in August with my insurance over Sloans Lake Dental not submitting the claims properly- my insurance has asked me multiple times to ask them to resubmit their claims with the correct service codes and I never get a response back. More-so, after the various procedures done in August, one which was a gum laser where they have to separate your teeth with a rubber mask, I still had a piece of the neon green rubber stuck in my gums for 10 full days after and had to go see a dentist in Massachusetts to get it out since I was in a wedding. They were apologetic about it, but downplayed it. See the photo- how was something like that missed? It's in the front of my teeth and neon! I had already thought at this point, I NEED to find another dentist. But I had yet another appt with them already scheduled... I came back for my two week check-in for my nightgaurd and they made too many adjustments during the appointment that the nightgaurd quite literally BROKE so they had to start from scratch and take a whole new scan- the appointments to get one simple night-guard will total 5 or 6 by the end. Update- I need my nightgaurd I've already paid for from them so I'm seeing this through but for the sake of sparing someone else this headache, I'm writing it down. This is now weeks later and they messed up my appointment again. What was told to me over the phone is not what was entered into their system. They admitted they made a mistake so called to reschedule yet again and had all my information wrong. This was for (yes the same!) nightgaurd fitting and they kept saying they had to take a new scan even though they already did that and the previous person I had talked to at their office confirmed the nightgaurd had already been rescanned, created and delivered. 10 weeks for a simple nightgaurd. April 2023 here- I had a recurring appt for a cleaning with Dr. Pollack already pre-scheduled so decided to go. Not sure why, regretting that now. I checked both in-person when I made it and online that it would be with her and not another dentist since she knows the history of my procedures, they assured me yes. And here I am, scheduled with another dentist who isn't even here so I can't even ask a dentist a question. They scheduled an appt without a dentist present! It was a routine cleaning appt and they said they'd just get my scans to the dentist another time who would follow up later. I asked about asking a dentist questions on various treatments I'd previously requested and they said that would have to be another appt. I'm finally done and free!

Snuck a pic of the battlefield after the dental hygienist destroyed my gums.

I'm sorry but this is going to be a very long winded review, but after breaking down in tears to my mom after the appointment, I am deciding that no one should have the terrible experience that I had. This was my first and probably last time visiting this dentist office. The only reason this is two stars instead of one is because Dr. Rojas was very kind to me after I was on the verge of tears after the dental hygienist was not only forceful with the x-rays, but also destroyed my gums. Just to preface, I take pride in my dental hygiene by brushing and flossing my teeth twice a day, and I use fluoride mouthwash 2-3 times a week. I haven't had a cavity since 2010 and ever since I had it filled, I've been very aware about maintaining my dental health. I decided to come here because my parents both get their dental checkups here and I moved far away from my prior dentist, and they are one of the few dental offices near where we live that takes our insurance. I just needed a quick checkup and cleaning, and I expected to be in and out no problem. When I had my x-rays done, the woman doing them was very forceful when sticking the bite in my mouth, and actually pressed down so hard on my bottom gums that I had to tell her to stop. She just told me that she doesn't have this problem with other patients and I need to relax. After that experience, she went to clean my teeth. I have had braces in the past and it caused my teeth to be overly sensitive, so I was sure to let her know about that. She went straight to scraping my teeth, without even getting them wet first to loosen and buildup! It sounded like nails on a chalkboard and I was in so much pain. Then she spent another 30 minutes digging underneath my gums and ridiculing me for not flossing because my gums were "swollen". Since I consider myself to be quite good at maintaining my flossing routine, I think that the swelling and bleeding may have been caused by the picking and hacking at my gums for 30+ minutes. I was in tears about to cry when she was done, and I managed to sneak a picture of what her workstation looked like afterwards. It was a war zone covered in the blood from my murdered gums. Then she tells me I have seven cavities! I had no dental pain prior to coming in but she was insisting that I get them all filled as soon as possible, as well as get a mouthguard for my "teeth grinding" (which I have never had a problem with before), and get my wisdom teeth pulled. I was completely shocked since I had no prior pain or issues. Dr. Rojas saw me for maybe 5 minutes but it was the best 5 minutes I had while there. He had a very calming presence which made me less focused on the throbbing pain coming from my bloody gums. I was concerned about my newly diagnosed cavities and he somewhat calmed my nerves. After he left there were problems processing my insurance, even though I had called in advance to make sure they accepted it and they said yes. I had to leave because I had somewhere to be, but they said that they would email with the price of all the cavities filled after the insurance was processed. I left with my mouth in the pain that it would have been in if I actually had seven cavities is now the end of the day and they have not emailed me back. I came to Yelp to see if anyone had the same bad experience that I did, because I wanted to make sure that I wasn't overreacting. After reading all of the reviews, I will not be coming back to this dental practice to get my cavities filled or my wisdom teeth pulled. I hope I don't have any problems getting my records from them, as I have read from some reviews that this practice was withholding them from patients for imaginary legal reasons. I will update this review once I get a second opinion from a dental practice that is not all about up-selling unnecessary items (like a mouthguard). I am very disappointed with my experience and I hope they improve so that no one has to go through the pain and discomfort I went through. UPDATE: Changing from 2 stars to 1. Went to another dentist today, and they said I only had 3 cavities instead of 7, and the other 5 were actually just spots from my braces. I was also told that a mouthguard isn't necessary, but if I wanted to spend an extra $300 I could if I wanted to. I was scared after my visit to Sloans Lake Dental about a week ago, but now I am feeling a lot better now that I have visited a place that knows what they are talking about.

Here's the bruise on my cheek after TWO WEEKS. The apparent freak accident from a very aggressive hygienist.

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4 months ago

5 stars to SLD! Great experience from the minute you walk through the door. Big shiut out to Dr. Pollack & Dajon!!!

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Sloan M.

Thank you so much for your great review!

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5 months ago

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3 years ago

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3 years ago

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Sloan M.

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2 years ago

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Sloan M.

Thank you so much for your review!

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2 years ago

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Sloan M.

Thank you for noticing her attention to detail!

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3 years ago

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2 years ago

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2 years ago

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Sloan M.

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2 years ago

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Sloan M.

Thank you for your review! We are happy you are pleased with our team!

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3 years ago

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Sloan M.

Thank you for the kind words we are happy to have you as our patient!

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5 years ago

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2 years ago

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Sloan M.

Thank you so much for your great reveiw!

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2 years ago

Great service! Efficient team that works together. Jenny is great and took the time to explain everything to me!

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2 years ago

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Sloan M.

Ryan thank you so much for your kind words!!

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2 years ago

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2 years ago

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Sloan M.

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3 years ago

Always takes great care of me when I come in. Especially Jenny, best hygienist out there.

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Sloan M.

Thank you Elijah, we couldn't agree more!

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3 years ago

I have been coming here for years and love it. JENNY was the kindest and most wonderful hygienist I've ever had. Highly recommend!

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Sloan M.

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7 years ago

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9 years ago

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7 years ago

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9 years ago

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4 years ago

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Thank you so much for your review, we are happy to have served you!

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6 years ago

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Page 1 of 3

Ask the Community - Sloan's Lake Dental

Review Highlights - Sloan's Lake Dental

Jenny, Sarah & Jill all took such good care of me today & I left the dentist with a true smile (!).

Mentioned in 6 reviews

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Natalie and Lilly are hands-down one the best hygienists I've ever had. I've been coming to Dr…read more Rosso's office for about five years, and both Natalie and Lilly have consistently been thorough, gentle, and extremely professional. What I appreciate most is the honesty: no pressure, no exaggerated treatment plans, and no "mystery cavities." Dr. Rosso and the team take a conservative, common-sense approach and explain things clearly. They've also helped fix issues from failed repairs done by other dentists, and the difference in quality is obvious. Highly recommend this group.

My first visit to this practice was several months ago for a cleaning. Although I have scheduled a…read moresecond cleaning for later this month, I am undecided about whether to cancel the appointment and seek a new dentist. I came to the practice as a transfer from my dentist Dr. Lee. He left the state and his patients were referred to Aspen. I was assigned to Dr. R. I can't comment on the quality of care as this was just a cleaning, but I was mildly surprised when the dentist appeared before the cleaning and not after. I don't know if my 60 plus years of being a dental patient are atypical, but in all that time the dentist always checked out my teeth after the cleaning. OK, so maybe not a big deal. But strange. Worse, however, was Dr. R's chairside manner. Maybe he was in a hurry or having a bad morning. I can't say. However, I was stunned when he appeared, inspected my mouth and left all without as much as a "good morning". He never introduced himself to me!!!!! We had never met. I was new to the practice. Yet, he literally never acknowledged me as a person or a new patient. Honestly, I do not understand the complete breakdown of normal interpersonal skills. I wasn't expecting to swap personal anecdotes or a touchy feely discussion of feelings. However, common courtesy would dictate a greeting and a welcome to the practice. I might give them a second chance but won't give a third one unless things improve. If it were not such a hassle switching dentists, I honestly might not be returning.

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Riverfront Dental Designs

Riverfront Dental Designs

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I love river front dental. At my first visit, Dr Hall sat down to get to know me - as a person! He…read moreasked questions about my hobbies and my work, not just my mouth. Every time I get my teeth cleaned, my hygienist asks me about what's going on with my life (before she's working in my mouth) so we can have an actual conversation. The office is very high tech. They take pictures of my teeth to show me problem areas. It's easy to trust them when I see the issue for myself.

Do not go here! I went to see Rachel Aziz for a simple cavity fill & I told her where the cavity…read morewas exactly. It was causing pain to where I couldn't eat. I told her I had a dental surgery a couple weeks later so I need the cavity filled so that I can eat on that side of my mouth. (if the cavity was not fixed, I wouldn't be able to eat after my surgery because it would be too sensitive). I paid for the visit & the x-ray just for her to tell me that I do not have a cavity there. (Which I do.) She told me that I shouldn't worry about it until my surgery was done & that a cavity isn't what's causing the pain. I called my previous dentist & they sent over an x-ray showing that there IS a cavity there & that cavities definitely do cause that much pain.) So because of her, I won't be able to eat or even drink room temperature water BC she couldn't identify a cavity that other dentists can see right away. She also hurt me during the checkup with the metal tooth probe by hitting it against my gums 3 separate times. It's confusing that she hurt me during a checkup and couldn't see a cavity that my other Dentist could see very easily. So I basically paid for her to hurt me several times during a simple check up and she sent me away when she could have simply filled my cavity. I will not be coming here ever again, and I can't believe this woman actually deals with teeth. (she was also very loud and every word that came out of my mouth she mimicked, making communication difficult). Horrible experience!

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Front desk during xmas

Sharon Dickerson DDS - Holistic & Biological Dentistry - Hi! I'm Dr. Sharon Dickerson!

Sharon Dickerson DDS - Holistic & Biological Dentistry

3.9(11 reviews)
6.2 miSoutheast

I wanted to take a moment to share with the public my own experience and my own opinion of this…read moredental office. Firstly I have to say I disagree to their claim that they are trauma informed. To be so I think would warrant different policies. Personally my CPTSD AND TRAUMA were made worse with the pressure and threats this office gives. First they pressure you to make appointments, don't listen to your schedule needs. In my last visit Dr. Dickerson was 20 minutes late for my appointment and then I was treated like there not being enough time to fix my tooth correctly was my fault. I came to feel that offices cannot be both trauma informed and gaslight, threaten and scapegoat the patient. It would benefit the staff to research about narcicism and narcicistic abuse so as to understand the trauma that already exists and what being egotistical maniacs that only seek money creates in society. A dentist shouldn't be so arrogant that they don't take into consideration the thoughts emotions and perspective of their patient. A dentist shouldn't take criticism of their work personally and just be apt to fix . Astounding

Thank you Dr Dickerson because of you using the Bio Clear on my…read moreteeth I am smiling again. I have been so self conscious about my teeth just would not smile but now I can't stop smiling. The Bio Clear not all Dentists know how to do this procedure I am so grateful to have found you. I highly recommend you to any one who want to have beautiful teeth Dr Dickerson and her staff are very caring and pleasant I feel so comfortable and trusting of this very professional knowledgeable Dentist. Thank you Dr. Dickerson

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Sloan's Lake Dental - generaldentistry - Updated June 2026

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