Tim was an absolute delight to work with at the time of my move out. He was professional, friendly,…read moreand explained the final things I needed to do in order to vacant the unit. I'm glad there are people still around like him that work in customer service. Would highly recommend for your rental/storage needs. As always until next time...

I had to store some personal items remotely for several months. The staff was incredibly friendly…read morecommunicative and always understanding. 10 out of 10.

Best place to sell your scrap metals and get extra cash. Staff is friendly and helpful. They pay…read moreyou fair competitive prices and even offer water to customers. They make the process easy.

I looked on this company's website to see what their hours are on Saturdays…read more 8am-12pm was posted. I got there at 11:45 and was told in no uncertain terms that they were closed. The guy working wouldn't give me his name. I told him that the website says they close at noon. His response was, "well, if I controlled Google I wouldn't be working here". I asked why the entrance gate was open if they are closed. He said that it stays open till noon. Hmm. He started yelling at me and telling me that I expect the world to revolve around me. I said no, but if a company lists their hours, then I expect them to honor what they have listed on their website and on their gate. I called back and the guy answered the phone. I asked why he answered the phone if they were closed. He hung up on me.

manager and female employee there in October 22nd were super nice and helpful. thank you once again!read more

Can't say I'm the biggest customer of Office Depot but I've spent plenty of money there in the…read morepast. I was doing some after Christmas organization and was in need of a few boxes that reams of paper come in to store some of my canning jars in. Boxes that Office Depot are never in short supply of and throw away daily. When I asked for a few boxes, I was first told that they'd already crushed them for the day. I asked if I could come back the next day for some and the girl told me no. She said they would rather sell me boxes than repurpose the boxes they were going to throw away. I can buy anything Office Depot sells on Amazon or at Staples. Next time I need office supplies, I won't be going to Office Depot.

I work remotely for a professional services firm and needed to get a proposal printed and delivered…read morelocally (local to the UPS store, not me) the same day. From my first phone call to the final (documented) delivery by one of the store managers, I was impressed by the kindness and willingness to help make it happen! If I lived in the area I'd be glad to go back. But, if I ever have a proposal that needed shipment in nearby MO again, I'll definitely give them a call! Thank you Star, Stephanie, Jim, and Phyllis for making my day a little easier and less stressful.

I went there to ship a package and emailed them the packing list and had them pack it up for me…read morepaid he said I was all good to go and then two weeks went by and the package never got to where it was supposed to go. I called and immediately off the bat The woman I was talking to was giving me attitude. The lady insisted it was my fault and would not even listen to me and just kept cutting me off before I could even finish a sentence to explain the situation . I asked to speak to a manager and she immediately was giving me attitude talking down to me and sticking up for the lady and was just as rude. They ended up finding the package just collecting dust on a shelf because they didn't know where it went... The fact is is that the guy that packed the package for me said I was good to go. I paid and left two weeks later. I called to find out that my package was never sent. It's my fault and I'm the one that gets belittled and talked down to instead of them just saying sorry that they made a mistake. Clearly the manager and this other coworker were friends and had no intention of being a professional with me immediately from the start of the call. I also have proof that the email was sent on the day they boxed it up and forgot to put it on. I tried telling her this and she just interrupted me and said " THAT DOESN'T MATTER!" I asked them if I could email them the shipping address and they could put it on and ship it out for me and immediately they said, "No why should we need to fix your mistake? You're gonna have to come in and get the package yourself." So after being belittled and bullied, they still wouldn't just resolve the situation so I went in. I went in and when I said I was there for the package calmly and respectfully, I was met with rolling eyes and rude demeanour. I asked them if they could please print out the shipping address for me so I could put it on the package and she made me pay for it when I have a receipt that shows I paid weeks before... She didn't care. I never make reviews and I'm a very levelheaded person. I couldn't believe that I was talked to, talked over and yelled at by two girls one being a manager instead of them just trying to fix the problem. I asked for their names and they wouldn't give them to me. I have since been going to the Arnold store and they have been very helpful, friendly and amazing. Trust me, it's worth the extra drive!

Thank you for the prompt clean out .. definitely a great…read morecompany and Family Owned Business. Support our community. !!!

These guys were amazing. I called about having a 15ft swim spa removed. They quoted me a price…read morevia text after I snapped a couple pictures of the spa. They were able to get to me the following week. The team of 3 were very professional and treated my property with care. With their massive truck they were able to wench it up to the flatbed. They were able to complete the job in 2 hrs and also recommended what I should do with the power supply for safety. Highly recommend.