I recently vacated my storage unit and reunited all my "treasures." North Star served me well for…read morefour years. There is great security here and I never felt like my possessions were in danger of being damaged by weather or being taken by thieves. Not only do you need a code (that you set yourself) to get in the gate, you also need a different one to get in the building itself where I had my things stored. The customer service here is outstanding and very professional. I never had any issues with trying to get in touch with someone on the rare occasion that I needed to. The storage areas are clean and very well lit and maintained, and it's one of the more reasonably priced facilities that I was able to find. Would highly recommend these folks if you are in need!

What a fantastic storage facility! I had a large unit there for about two and a half years. During…read morethat whole time, they never raised my rent! Due to the top-notch security system, I never had any problems getting access to my unit. No one ever broke into it either. The system is set up where you have to input a unique personal code to even enter the property. Nice little protective measure, right there at the street. Then you drive to your unit, which can be either indoors or outdoors. Mine was inside, because I wanted a warmer, drive-up space for all my stuff. Having the car parked inside--right next to the unit--is very convenient. There are other features that keep everything secure. For example, the doors to the building housing the indoor units will not open unless a valid personal code has been input at the entrance gate. Also, the unique personal codes are linked to specific storage units. So you have to unlock and enter your unit, or else the system will alert an on-site employee. Translation: anyone who is not authorized to enter the property will be unable to gain access to any storage units. Even the people who have legitimate units can only enter their own particular storage spaces. Speaking of security, there are surveillance cameras around the property and inside the buildings. A little redundancy there, but additional layers of security and protection are always reassuring. And you can use your own lock, whatever you prefer. One unusual feature is that the buildings are tucked into a carved-out area of a hillside. That shields everything from the prevailing weather patterns coming out of the north, northwest and west. This makes for warmer conditions. Even during winter visits to my storage units, the 'icebergs' in the wheel wells of my car would start melting and fall off. This facility is situated right on the edge of a large commercial area that contains just about every type of store or restaurant you might need to visit. Closeness to Costco (~ 1 mile away) was helpful to me, because I was able to purchase some inexpensive shelving that helped me get my unit better organized. There's also a Salvation Army Thrift Store nearby. They accepted all my donations of furniture and other salable items when the time came to let go of certain possessions (yes it happens!) and get myself moved out of state on short notice. Finally, the people who work for North Star are very professional, honest and downright helpful. My thanks to you two--Alec and Albert--for the positive difference that you made in my life!

I had just escaped from Public Storage with a modest loss of money and property so I was more…read morecareful in selecting a storage company this time. Before signing up online I went to inspect the property. I saw a large transparent garage door for customer vehicle entrance, two available lumber yard style dollies, a clean and modern facility, and one of 2 operating elevators. had come to take none of these things for granted. Extra Space really needs to say more about their amenities on the website. There was a red flag though: no one in the office. That had been a recurring problem with the other facility. I still had some questions not covered on the website and the chat line was busy. I called. That didn't turn out well. I was asked to verify everything that I had just entered online and was asked to enter my CC on the telephone key pad which kept failing. When the woman on the other end said she would get technical help I hung up and started over. I already had my questions answered. After that, I saw a sign in the window saying the attendant was on the property and gave a number to reach her/him. A good sign, but it had just been put there. A few minutes later the attendant showed up. All that was not enough was not enough to take off a star. When you choose a size locker, if there's more than one of the same type available you are shown a map and you get to choose the location. You pay for the lock on registration which is unique to the Extra Space, in which you insert into the specially designed doors. It's easy to use and hard to pick.

Jordan was very helpful and fun to talk with throughout the process. She completed the initial…read morepaperwork and tour of the facility. She explained the value of the locker and broke down the different costs and promotions. When I was done using the locker she assisted me with closing the contract. Enjoyable experience

This is a great location, with professional stuff that are very helpful, special thanks to…read moreJohnathan, he is great.

The price goes up $10 every few months. It's exhausting. Otherwise, the building is centrally…read morelocated and the facility is clean.

First Class storage facility, Indoor units with temp control and very clean…read more They provide a complementary Truck to move your stuff .Paula was great, always helpful .

I highly recommend the Lock Up Storage in Eden Prairie. It's very clean, climate controlled and…read moresecure. Eric was very helpful and very professional from the 1st time I stopped by to inquire. He showed me couple different units, gave me a tour of the facility and explained to me everything I needed to know about the process. The first unit I reserved was a little too small for my belonging, so just a day before the movers were coming, I called Eric and he made it very easy for me to upgrade to a larger unit. They even gave me a free lock, I feel that I made the right decision by choosing this facility!

I've rented storage many times over the years and Public Storage was the easiest sign up process…read moreyet. It was so easy that when I arrived at the facility I went to the front desk to make sure I wasn't missing anything. "Nope, just go to your unit!" 100% on-line, lock and keys were waiting for me in the unit when I arrived. I love the bluetooth activated gate too, no fumbling with a keypad. Competitive pricing too!

How in the fudge does my unit go from $166 a month to over $206 a month a month specifically $221…read morebecause of the $15 insurance...like NEVER do automatic payment w/these folks like NEVA will I EVA EVA EVA use them again and this will be my LAST month w/them BYEEEEEEEE. And be weary of folks posting reviews, it's more to it than one would believe. Update: So I've had my storage since Nov 2023 and I was just told it was INTRODUCTORY price yet when I signed up nothing said introductory price for these many months and this would be the new price by this date with an over $45 increase for nothing more than what I get now. COVID pricing???? Such bull yet I'm good. Thanks but no thanks folks, won't get a referral from me.

Buyer beware: They increased the price of my storage unit 50% after 6 months…read more An absolute scam. My storage container had scores of mice, incredible amounts of dirt and water intrusion, and I had to throw away several things in there that were damaged. Do yourself a favor and find another, more scrupulous vendor.

I love how easy it was to pick a storage unit, and have the lock & insurance all ready for me the…read moreday I went to move my things in! They were right on with exactly what size I needed for a 1 bd apartment. I like that my first month of storage was $1.00 dollar & only $15.00 dollars for my lock, that helped a lot considering move-out fees, renting a truck, ECT.... Not to mention move-in fees to rent somewhere new, with all the app fees, admin fees, deposits, ECT..... The Public Storage unit I rent from is in Burnsville right off Hwy 13 & County Road 5, it's drive-up access & it's conveniently located! I wish they were open later than 9pm, because both days of moving lasted until 10pm.....but other than that, they have been a good place to rent a storage unit from!!

A fairly neat and convenient storage option locally. Like most they've adopted the hidden insurance…read morecost so your unit is always $15 more than they say per month. This PS is a bit older than the one half a mile away and seems to have more outside vehicle storage than the other. Spread over two buildings. The main building is where the office is. Not very convenient for dropping off things from your car and load in from vehicle will be either for larger garage door units to left or more convenient drive-through at the other location nearby. Here you have to park in front of door and carry it in or through small overhead door entry - tough during rain or snow. Also they are very much pushing using their app for entry vs using the keypad - which is easy and I prefer. So extremely annoying text every time I visit asking me to use app instead. If I wanted to I would. I'm hoping this is short term so I'll just keep deleting jerk texts. So overall this is ok. Not the cleanest or newest I have used. But easy, cheaper, and convenient. When they raise the rent, I'll probably move out. For now it works.

Once Public Storage took over this site. It decline in cleanliness almost immediately…read more Not to mention the inability to get to your belongings after hours. It went from a beautiful site with 24 hour access. To a run down dump in three years. All the while rates have nearly doubled. The site is all locked up. You can't even use the restroom. The floors haven't been vacuumed in months. There are hundreds of dead bugs in the hallway leading to my unit. Stay away from this site. It's horribly run and not maintained.