Place is very clean and well cared for. They have covered unloading and extra large elevators for…read moreunits on upper floors. The large moving carts are nice as well. The building is secured with a controlled access security system and lots of security cameras. The staff is friendly and helpful and you can tell they really care about their customers and the property.

Buy the extra insurance if you have expensive, heavy or bulky items. The guys wrapped everything…read moreand tried but a lamp, coffee table and leather chair were completely destroyed. $0.60 per lb didn't even begin to cover the $3000 I paid for the items, they took $50 off the bill vs me fight the insurance for $120. My date was scheduled to make sure they had a light job in the AM, as I told them I had big heavy items. The 3-4 hour estimate turned into 6 and they were unloading until 8:30pm after not getting there until 2:30 vs 12:00 quoted. They worked really hard but were exhausted after 2 big jobs. The truck was packed poorly causing the damage.

I've used movers more than 5 times in my life and Secure Moving was probably the best I've worked…read morewith. They took every precaution to protect my furniture and my home. No walls were scratched or dinged. They also worked quickly and put all of my items in the rooms that I wanted them in in my new home. I would definitely recommend Secure Moving and Storage to friends and family!

The co-owner Jason is excellent. I very much appreciate their professionalism and their service is…read moregreat. Been using them for years and I highly recommend them. Very affordable too

I have been a customer for several years and suddenly, my credit union says that they cannot…read moreprocess a payment for my site. Credit Union says, "We tried to process your payment to LAKE CITY U-STORE for $105.00 on 05/24/2021, but it was returned to our processing center due to an invalid payee address. The payment will be credited back to your funding account." What is the address for payment purposes?

We have rented on separate occasions and the staff has been courteous and helpful. Facility is…read moreclean and safe, with various unit sizes that are easily accessible.

It's not the same without the original management. Their customer service is horrible. The place is…read morenot kept up on the outside filthy dirty. Go rent somewhere else he probably be happier. And their district manager she's a snot

AVOID…read more Unprofessional, cost over runs, poorly packed so all goods damaged... Writing this review so you can avoid being ripped off, messed around and heartbroken. Had the family heirlooms out for them, photographed, and itemized and got a bid... which they later viewed as an estimate--- they moved like snails, ran way over time for such a few items and it was not professionally packed. So when shipped 5 boxes- they arrived in fine condition but everything inside was broken or damaged.. heavy things were packed on top of fragile things. Many items - crystal and such were shattered and the company was not even apologetic and demanded the fees and invoked their .39 cent per pound default insurance as they did not offer more coverage. The cost of what could be repaired was $2500 dollars and we paid them $1900 on top and they gave us about 37.80 for repairs ! Decided to repack everything at additional cost as we had no choice as they would not repack or make good.

The guys were friendly and kind. They were careful with our things and never even bumped a wall…read more They did a great job with great attitudes!

Using Always Helpful Movers was honestly, the best cross-country moving experience I've had, by…read morefar, and my family and I have moved quite a bit. Thank you John and the team for making the trip to Florida to move our belongings! From the beginning, I interviewed several movers in the Kansas City area to move my family and I to Florida. We had a home's worth of items to move, and found Always Helpful Movers based on reviews on HomeAdvisor. I called them up and scheduled a time for them to come out and walk through the house to provide us with a quote on materials, moving fees, insurance, etc. John showed up to provide us with a very detailed quote, and answered my many, many questions. ***(Please note that I did a heck of a lot of homework - asked all the questions about fees, storage, fuel costs, insurance costs, packing and packaging costs, etc. I was very diligent and made sure I had all my answers before selecting a mover. It was very important to me that I fully understood all the services and rates they offered, and I made sure John and the team understood my expectations and what I was looking for. Doing my homework helped make this experience better for me, and I'd recommend you do the same. Ask ALL the questions, and make sure you fully understand the services that are being provided so you and your selected moving company all have the same expectations.) The quote John provided me was the lowest quote from the 4+ moving companies I interviewed. While that was very appealing, it was the customer service that really sold me. I appreciated that Always Helpful Movers made it a rule for their workers that they wouldn't cuss or talk crudely while around customers, they would respect our property and treat customers with respect. I have worked with many moving companies in the past that did not share these same values, and as a young female in charge of the move, I didn't feel respected in past situations. (I've had past movers eating, smoking weed on the job, speaking crudely about one-night stands on the job, etc.) Always Helpful Movers made me feel confident and respected during my cross-country move, and that is what really earned them this top review. This was apparent in the way they explained things to me, in how they spoke to me on the phone, in how they called me to let me know if they were running 15 minutes late, in how they updated us on prices and fees, etc. From day one, they showed me respect and never made me feel uncomfortable. Thank you for that. On the packing day, a team of six men came to my house and packed up all the items remaining. They took great care in helping me keep a full inventory list, by numbering and labeling all items according to my color-coded system. They were careful and respectful to my property, and even put down plastic and mats on the carpet so they wouldn't track dirt into the house. They were kind, respectful, and got the job done very quickly. Come moving day, they came to my house to pack everything up into the giant trailer. Again, they covered the carpets and got the job done quickly. When they left with our items, I knew exactly who on their team would be delivering our goods, when they would arrive, and helped me to feel very informed. We purchased the highest insurance as a peace of mind, to ensure all our items would make it safely. My husband met them in Florida for the arrival of our items, and the two-man team did a great job unloading our items into two separate locations. They were quick, respectful, and worked with my inventory list to make sure everything arrived, and to make sure everything was unloaded into the right spot. They re-assembled any furniture (like couches and bed posts) in the final destination, and made sure everything was to my husband's standards before leaving. One thing that I really appreciated was their attention to detail. When re-assembling the bed post, the movers weren't able to locate the screws and hardware that should have been sent with the bed. Instead of blowing it off and saying "tough, good luck fixing it!" like other movers have in the past, John went to Home Depot to purchase the correct hardware himself, and came back to reassemble the furniture. That kind of care and respect for our property truly impressed me. When all was said and done, the quote they provided me was spot on, and that was the amount we paid. All items arrived exactly when they said they would and arrived in great shape - nothing was broken or destroyed - they took great care of our items. (I think perhaps I noticed a few scratches on a picture frame, but for moving an entire house and having that be the only damage - I'm really impressed.) Ultimately, it was a great moving experience. We learned a lot about the process and about good service by working with Always Helpful Movers. I am sad they are only local to Kansas City, as I'd love to be able to hire them for all future moves - I don't think anybody else will stack up.

Review keeps being deleted but I'll keep posting the truth…read more Drivers didn't move us because of our pride flags. Owner claims this is false and I'm attacking them for being a Xian company. Mo one called me after leaving 5 messages until after I posted the review. I told them it was to late. I do NOT recommend. ​

I hired this company to move my family from Olathe to Wichita. When they showed up 3 days late, I…read moreshould have backed out right then and there, but we had other people waiting to move as well. They broke many items, damaged many more. Drove through the grass of the house we sold. Damaged the floors, left the water line for the fridge running, put a hole in the wall of the new house we just bought. So many things. They agreed to give back some of the money and then proceeded to never answer my calls. They took down their website. Just really horrible people.

During my 35+ year career, I averaged a move every 3 1/2 years, all of which were handled by…read morenationwide carriers, but none of them did as fine a job as did Midwest Movers! From start to end, they were professional, courteous, and bent over backward to satisfy my every need. Out of a total household, two items were broken - a plate, which I have already replaced, and a glass dome, that I broke while unpacking. Mr. Loran and crew were absolutely outstanding, treating me and my household goods with the utmost of care! I have already recommended them to one of my best friends, and will continue to sing their praises in the future. Thank you, gentlemen, for a job very well done!!!!

Responsive, but too expensive to move just a few items. 5 on…read moreresponse 1 on price So we'll average it at 3