Kathryn is awesome! ive just signed a new policy for auto…read moreinsurance and i am very impressed with this broker. after comparing insurance companies in california's generic database, i started to check for brokers that dealt with them. i found CDS insurance during that search. i am happy to have picked a local broker with great representation, they were able to get us a very fair rate for an auto insurance plan that was waaaay cheaper than our next rate hike with 21st. i am excited for this new business relationship already :P i was also worried about sitting on a long phone call or all day at their office but they helped me out entirely through email and were very flexible. i would recommend their services based on my experience, give them a try!

I've been their customer for 12 years. I needed to talk to…read morethem, left several message, no call back or other reply for 3 days.

I can't say enough good things about my insurance agent Jason! He was super helpful, responsive,…read moreand genuinely cared about getting me the best coverage for my needs. Any time I had a question, he is quick to respond and makes everything easy to understand. Definitely 5-star service! Recommend this company highly

After shopping around all over town called Jason he gave me the best deal in town would recommend…read moreanybody looking for auto or home insurance give them a call their rates are cheap and their customer service is outstanding thanks again Jason

Walked in to ask which unit was the remax building. The old hag Karen at the front desk rudely said…read more"um I'm on the phone" which she wasn't. I couldn't believe the customer service, I have never in my life been talked to so disrespectfully for just a simple question. It was disgusting. SHE THEN took her call off hold and said "thank you for holding", just wow, like really lady?!?!? Retire already, you are a horrible human being

My mortgage company put us in the most significant bind with our home insurance. I called and spoke…read morewith Marina about our situation, and for two days, she fought to help us get a new home insurance policy. She went above and beyond for my family; I'm forever grateful. Thanks, Marina! You're amazing!

Great service but Morely made the inquiry extra informative. She answered all my questions and…read moregave me the exact information I was searching for. I would recommend contacting her for all your Auto and life insurance needs. 10 out of 10. Would definitely recommend this office. Thank you again -Joel

Was shopping around for life insurance, everyone I went to was pretty much money hungry, and didn't…read moreexplain what I was buying , Bryant was the most professional person I've met, he took the time to explain what I'm buying and explain all the coverages and made it all super easy, without hesitation I knew I had to sign with this firm, thank you so much Bryant for making my experience great Will be a customer for life

After a few emails, back and forth with the president of Jackson and Jackson, I belive that J and J…read moreare on the receiving end of an on-going and apparent problem in the California insurance industry today. They are merely the agents, and it's the insurance companies themselves that are coming up with "make believe" reasons for getting out of California. An article in a local newspaper yesterday sites a pending class-action suit against Liberty Mutual for cancelling a policy due to "excessive mold, mildew, algae and moss" on the roof of a home near San Diego. This is the exact same reason SAFECO gave for cancelling the homeowners policy on my mom's home. The insurance companies simply want out of California for a variety of reasons and they aren't being very cooperative with the agents who write their business. So, while J and J wasn't very helpful initially through this cancellation procedure, I now understand their hands are somewhat tied and often times it is out of their control. Blame the big companies, not the agents. I now change my rating to four stars.

Taylor and his team are great to work with. I'd definitely recommend them to anyone looking for a…read morenew insurance policy.

John is a great, responsive, insurance agent…read more I needed a new business insurance policy and decided to try John Diehl for a quote. Not only did I get a quote that met my budget, but John also gave me great options for payment to meet my business needs. He responded very quickly, and got my policy written up as soon as I gave him the necessary information. I wouldn't hesitate to recommend John for another policy, either to myself, my business, or for a friend or family member. I give him 2 thumbs up!

Have been experiencing increase in rates month over month for no reason. The staff gives you a…read morequote and then your policy is a big fat surprise. You ask for changes in your policy and they don't apply them. One hot mess. Do not recommend.

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

Choosing an earthquake insurance provider in California is one of those things that normally takes…read morea lot of time and you have to weigh through a ton of information. With Calico, all it took was a brief phone call with an agent who was well-informed and profession, and all of my options were available to me online so I could make informed choices and then activate the policy of my choice right there. I highly recommend Calico. They also have great, competitive rates.

Got my first quake policy only last year. Although I had lived in 5 homes (presently I live in our…read more5th home) I never carried a quake policy due to the exorbitantly high premiium and the grossly high deductible. Mr Ara helped me get my policy from Guideone Insurance. However, 3 months ago, it wrote to say it would not renew my policy because it no longer will offer quake insurance in CA. Of course, I called Calico, left a message with an AI lady who obtained my name, phone #, and reason for the call. The next business day, Mr Ara dutifully returned my call. He very professionally went over with me the various choices I have to replace the Guideone policy. At the end I selected GeoVera based on the information shared by Mr Ara. I'm glad I have him for my quake insurance policy coverage. Will certainly refer him to my relatives and friends.