Cindy P.

Definitely 5 stars for the ropes experience, the staff could be a little more inviting and friendly, they were pretty robotic and not at all helpful for a newbie!! That being said, I'm so glad my 60 year old body still lets me do things like this because the wow factor at the top level is intense!! Perfect for all levels from toddler on up, there's a rope for everyone! The four ziplines are a great added feature to go from side to side and the maze aspect kept us guessing! What I loved the most was how terrified I was when we first started but then I gained all the confidence I needed with each crossing, finally tackling some of the super intense ones at the end of our time! Plenty of seating for observers, water fountain for ambiance and great music will definitely have us back again when in the area!

Thea P.

1. Can't redeem gift cards when booking online, but they are able to take it off an advance booking price when you call and ask (and pay upon arrival). 2. No foam pits or any other activations for young toddlers. 3. Wish I had taken a photo of the lockers. More than half are "out of order" and most that don't have an out-of-order sign are, in fact, out of order. 4. Really, truly, tone deaf staffing. Like roughly harnessing an obviously terrified toddler, and hesitating to allow a preteen to walk down the emergency staircase when he says he's going to be sick. (To the woman manning this area at 4 pm on Sunday, 11/26: would you rather clean up vomit sprayed on you and the birthday party next to you from 20 feet above? Or just let the ill 12-year-old down the stairs?) To the owners of this place: instead of the bizarro Bellagio fountain show, invest in fixing the lockers and teaching your staff some CSR basics. It would go a long way.

Scott G.

I've been to the It Adventure Ropes Course at Jordan's Furniture several times and it's always a blast! Some of the most indoor fun you'll have in CT by far. Buy your tickets in advance online. They have the main ropes course plus a smaller one for younger kids. An adult ticket is $20 for one hour of climbing. They have two hour tickets as well, but in my experience one hour is more than enough time on the course (you actually get tired!). This is the largest indoor ropes course in the world, with cargo nets, swinging beams, and a 56-foot high zip line! There are four levels to the course, so if you're not fan of heights you can stick to the lower levels and still have fun (there are lower zip lines as well). Before you go inside I'd recommend leaving valuables in your car. They have free lockers but many of them are broken. You're also not allowed to have anything in your pockets (like a phone) when you're on the course. Overall this is a great spot for both kids and adults, a birthday party, rainy day, or just a night out. You'll have a blast!

Nadine F.

We went to It a couple of weeks ago and everyone had a great time. Here are my tips/review: - We we're a group of 7 - 2 adults and 5 kids - a 5 year old, 8 year old, two 11 year olds and a 12 year old. My husband played on the ropes course. I supervised our younger kids on the toddler course. - The ropes course is pretty big and very high. My husband does have a little fear of heights - although he doesn't let it stop him from doing things like this lol. He said at times it was a little scary. My 12 year old daughter loved every second of it and wasn't ready to leave after 3+ hours lol. My 8 year old made it up to the steps to the regular ropes course before getting scared and needing to come back down. She ended up joining her 5 year old sister on the small ropes course. - The smaller ropes course is very small. There's not a lot of things to do, but there is a zip line that quickly became my girls favorite part. At first it was difficult for them to maneuver with their harnesses but after 20 mins or so they were zipping around like pros. - We purchased the 2 hour pass and climbing wall. For the bigger kids this was the perfect time amount. For my husband and my younger kids they were probably ready to be done after an hour or an hour and a half. The climbing wall is supposed to be an extra 30 mins; however only a few people can go on the wall at a time so you have to wait in a line for quite a while before you actually get to climb. Between waiting in line and climbing it took our kids about an hour to do this part. - As a mom watching little ones, there is no where to sit inside the area to watch your kids play. You're either sitting on the floor or standing the whole time. There are tables and chairs you can sit in outside that area but you can't leave little ones unattended. The place is also pretty busy on weekends so getting a table seemed almost impossible. - There aren't any food options. It looks like they had them at one point but they are no longer operating. There were a few vending machines but half of them didn't work. (We ended up going for ice cream at Milkcraft a few mins away afterwards). - While I do think everyone felt safe, the staff there didn't seem like they wanted to be there. - There are free lockers for you to store your belongings in, but a lot of them are broken and don't work. - Being that the place is inside of a furniture store I thought I would have a chance to go and look around; but we actually spent so much time inside or the ropes course that everyone was starving for a snack after lol. - All of the kids complained that their arms hurt the next day! They were sore from holding their ropes lol. My kids and their friends haven't stopped talking about this place since we went! They can't wait to go back again. Next time I'll just remember to bring snacks!

Jenny T.

I guess I should start by stating that I'm absolutely terrified of heights even though I've always participated in activities to try to combat my fear. We paid $20 for an hour in the course. The lockers are free. I think there are 5 levels, each increasing in height. I made a mistake going to the 3rd level right away. I was shaking so much! I decided to go down to the 1st level and completed all of the obstacles there before moving onto the 2nd and 3rd level. I felt less scared and shaky each time. If you're afraid of heights, I would recommend slowly working your way up. Overall, I really enjoyed the experience. The ziplining was a fun addition to the ropes course. I felt proud of myself for continuing through the course even though I was scared the whole time.

Michael W.

A blank unmarked door. Staff was nice, interior nice, nice atmosphere. Managers lousy. Please hire adults who are responsible and care and not children who make excuses and think that the whole world is inside the computer and its emails. The world is made up of people, live people not emails and computers. If that were the case then no one would need to visit your business. First hand Experience. No one answering the phones, no one returning phone calls, a young as in tweeny something answering a blank door saying that they are the managers. Wow. Hey "we sent you the information in your email" "Go check your email". Well guess what? We had no access to the emails. Thats why we tried calling. We needed a "human" to answer a few questions instead of making us run around for 15 to 20 minutes before getting to the "UNMARKED" door. Sorry but having children run your business because it saves money, doesn't work for me. When I call a business I expect a human being to answer the phone and to be able to help with directions and information on getting to the facility upon arrival. I dont know if there are any adults running the business but I suggest that you concentrate on "customer" service, live people. Also an answer of: "you should check your email" doesnt work when you have no access to the emails. That is an answer that a child would give, defending themselves and not thinking of the customer or accepting responsibility for their position. The right thing to do is to "MAKE SURE YOU HAVE REAL PEOPLE TO ANSWER YOUR PHONES" Return your messages in a timely manner and to actually realize that those little people are customers who are spending their hard earned dollars visiting your business and if you don't care enough about your business than just close it and save us all some grief. The Inside looks great, staff very nice, managers up front lousy. Please hire adults who care and not children who have no clue about taking care of people. Thank you.

Sarah T.

This place is sooo cool! Went to It adventure rope for my nephews 13th bday. Located in the back of Jordan's furniture store (a lil strange but whatever) this cathedral several stories high indoor zipline Park is awesome! $30 gets you unlimited time on all the zip lines and bridges $40 gets you on everything. $10 for the little kids zip course. Food options: Make your own pizza shop. You pick toppings they make (around $9 per personal pie 4 slices) they also have salads, garlic knots, soda, beer. Ice cream shop offering sundaes and cones. Indoor water feature show that you can actually zipline above. Adults can zipline up to 300 lbs. The kids and adults alike had a blast! Highly recommend trying this out!!

Valery C.

Ropes courses are usually an outdoor activity and on a beautiful day, it's definitely the better place for it. Still, the oddly named It offers a great indoor ropes course, inside a furniture store no less, that's well-run, challenging, and a lot of fun. To get to the course, walk through a section of Jordan's furniture store, pleasant and typical but nothing that prepares for the distinctive It space: cavernous and neon-lit with a striking, theatrical fountain as its centerpiece. The ropes courses, comprising three levels up to 60-feet high, are separated into two sections connected by four 200-foot ziplines and two walkways, with a free fall jump as one way to exit the course. There's a climbing "wall" appealingly shaped as a stack of balls. All accessible for those 48" and taller, or 42" and up with a suitably tall chaperone. Choose a package with a desired mix of activities. For example, Ultimate for $40 includes them all while $30 covers everything except climbing. Sign up, optionally store belongings in the small, free lockers, then get safety harnessed. The courses are in good condition, every part connected to the same safety cable system, even the stairs between each level, so there's never a reason (or way) to self-unlink. In addition, there's at least a couple of staff members in each of the two sections (no fear of heights for that job!) in case someone needs help or falls off a ropes course. From the ground, it looks easy enough but up there, falling off doesn't seem farfetched. Every level is a symmetrical square with multiple platforms linked by ropes courses, each design unique, all providing a different challenge based on whether it is fixed, provides a support besides the safety cable, or how it requires one to move to get through. If one is too challenging, there will be another leading from the same platform that's likely doable. I'll admit the fixed bar turned angle up with no additional support terrified me and had me seriously reconsidering the whole course. It took seeing my 8-year old nephew fearlessly scampering across the ropes and looking at me as though to say "What are you still doing over there?" to finally get me moving. So yes, it can be done! The ziplines are terrific fun for an indoor line, even if just a straight shot. Hence they're more likely to have lines, with the most popular the one that goes through the fountains. A safety mechanism only allows one person at a time, until they reach the stairs at the other end. To exit, walk back down by stairs or jump from a platform at the highest level if the option was paid for. Staff monitor this part and the pulley system kicks in after the initial free fall to moderate landing speed. Paying to fall? Say yes. For the littler kids, there's a scaled down ropes course on the ground, complete with a single mini zip line. On premises are also a pizza and ice cream place, with dining areas. A great indoor ropes course with ziplines. Plenty of fun for kids and adults too. Too many people on the courses will affect enjoyment so go weekdays or very early weekends if possible.