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    It Adventure Ropes Course

    4.2 (58 reviews)
    Closed 10:00 am - 7:00 pm

    Services - It Adventure Ropes Course

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    Thea P.

    1. Can't redeem gift cards when booking online, but they are able to take it off an advance booking price when you call and ask (and pay upon arrival). 2. No foam pits or any other activations for young toddlers. 3. Wish I had taken a photo of the lockers. More than half are "out of order" and most that don't have an out-of-order sign are, in fact, out of order. 4. Really, truly, tone deaf staffing. Like roughly harnessing an obviously terrified toddler, and hesitating to allow a preteen to walk down the emergency staircase when he says he's going to be sick. (To the woman manning this area at 4 pm on Sunday, 11/26: would you rather clean up vomit sprayed on you and the birthday party next to you from 20 feet above? Or just let the ill 12-year-old down the stairs?) To the owners of this place: instead of the bizarro Bellagio fountain show, invest in fixing the lockers and teaching your staff some CSR basics. It would go a long way.

    Scott G.

    I've been to the It Adventure Ropes Course at Jordan's Furniture several times and it's always a blast! Some of the most indoor fun you'll have in CT by far. Buy your tickets in advance online. They have the main ropes course plus a smaller one for younger kids. An adult ticket is $20 for one hour of climbing. They have two hour tickets as well, but in my experience one hour is more than enough time on the course (you actually get tired!). This is the largest indoor ropes course in the world, with cargo nets, swinging beams, and a 56-foot high zip line! There are four levels to the course, so if you're not fan of heights you can stick to the lower levels and still have fun (there are lower zip lines as well). Before you go inside I'd recommend leaving valuables in your car. They have free lockers but many of them are broken. You're also not allowed to have anything in your pockets (like a phone) when you're on the course. Overall this is a great spot for both kids and adults, a birthday party, rainy day, or just a night out. You'll have a blast!

    Climbing walls
    Nadine F.

    We went to It a couple of weeks ago and everyone had a great time. Here are my tips/review: - We we're a group of 7 - 2 adults and 5 kids - a 5 year old, 8 year old, two 11 year olds and a 12 year old. My husband played on the ropes course. I supervised our younger kids on the toddler course. - The ropes course is pretty big and very high. My husband does have a little fear of heights - although he doesn't let it stop him from doing things like this lol. He said at times it was a little scary. My 12 year old daughter loved every second of it and wasn't ready to leave after 3+ hours lol. My 8 year old made it up to the steps to the regular ropes course before getting scared and needing to come back down. She ended up joining her 5 year old sister on the small ropes course. - The smaller ropes course is very small. There's not a lot of things to do, but there is a zip line that quickly became my girls favorite part. At first it was difficult for them to maneuver with their harnesses but after 20 mins or so they were zipping around like pros. - We purchased the 2 hour pass and climbing wall. For the bigger kids this was the perfect time amount. For my husband and my younger kids they were probably ready to be done after an hour or an hour and a half. The climbing wall is supposed to be an extra 30 mins; however only a few people can go on the wall at a time so you have to wait in a line for quite a while before you actually get to climb. Between waiting in line and climbing it took our kids about an hour to do this part. - As a mom watching little ones, there is no where to sit inside the area to watch your kids play. You're either sitting on the floor or standing the whole time. There are tables and chairs you can sit in outside that area but you can't leave little ones unattended. The place is also pretty busy on weekends so getting a table seemed almost impossible. - There aren't any food options. It looks like they had them at one point but they are no longer operating. There were a few vending machines but half of them didn't work. (We ended up going for ice cream at Milkcraft a few mins away afterwards). - While I do think everyone felt safe, the staff there didn't seem like they wanted to be there. - There are free lockers for you to store your belongings in, but a lot of them are broken and don't work. - Being that the place is inside of a furniture store I thought I would have a chance to go and look around; but we actually spent so much time inside or the ropes course that everyone was starving for a snack after lol. - All of the kids complained that their arms hurt the next day! They were sore from holding their ropes lol. My kids and their friends haven't stopped talking about this place since we went! They can't wait to go back again. Next time I'll just remember to bring snacks!

    Ropes course
    Jenny T.

    I guess I should start by stating that I'm absolutely terrified of heights even though I've always participated in activities to try to combat my fear. We paid $20 for an hour in the course. The lockers are free. I think there are 5 levels, each increasing in height. I made a mistake going to the 3rd level right away. I was shaking so much! I decided to go down to the 1st level and completed all of the obstacles there before moving onto the 2nd and 3rd level. I felt less scared and shaky each time. If you're afraid of heights, I would recommend slowly working your way up. Overall, I really enjoyed the experience. The ziplining was a fun addition to the ropes course. I felt proud of myself for continuing through the course even though I was scared the whole time.

    A blank unmarked door.
    Michael W.

    A blank unmarked door. Staff was nice, interior nice, nice atmosphere. Managers lousy. Please hire adults who are responsible and care and not children who make excuses and think that the whole world is inside the computer and its emails. The world is made up of people, live people not emails and computers. If that were the case then no one would need to visit your business. First hand Experience. No one answering the phones, no one returning phone calls, a young as in tweeny something answering a blank door saying that they are the managers. Wow. Hey "we sent you the information in your email" "Go check your email". Well guess what? We had no access to the emails. Thats why we tried calling. We needed a "human" to answer a few questions instead of making us run around for 15 to 20 minutes before getting to the "UNMARKED" door. Sorry but having children run your business because it saves money, doesn't work for me. When I call a business I expect a human being to answer the phone and to be able to help with directions and information on getting to the facility upon arrival. I dont know if there are any adults running the business but I suggest that you concentrate on "customer" service, live people. Also an answer of: "you should check your email" doesnt work when you have no access to the emails. That is an answer that a child would give, defending themselves and not thinking of the customer or accepting responsibility for their position. The right thing to do is to "MAKE SURE YOU HAVE REAL PEOPLE TO ANSWER YOUR PHONES" Return your messages in a timely manner and to actually realize that those little people are customers who are spending their hard earned dollars visiting your business and if you don't care enough about your business than just close it and save us all some grief. The Inside looks great, staff very nice, managers up front lousy. Please hire adults who care and not children who have no clue about taking care of people. Thank you.

    Sarah T.

    This place is sooo cool! Went to It adventure rope for my nephews 13th bday. Located in the back of Jordan's furniture store (a lil strange but whatever) this cathedral several stories high indoor zipline Park is awesome! $30 gets you unlimited time on all the zip lines and bridges $40 gets you on everything. $10 for the little kids zip course. Food options: Make your own pizza shop. You pick toppings they make (around $9 per personal pie 4 slices) they also have salads, garlic knots, soda, beer. Ice cream shop offering sundaes and cones. Indoor water feature show that you can actually zipline above. Adults can zipline up to 300 lbs. The kids and adults alike had a blast! Highly recommend trying this out!!

    Ropes course
    Valery C.

    Ropes courses are usually an outdoor activity and on a beautiful day, it's definitely the better place for it. Still, the oddly named It offers a great indoor ropes course, inside a furniture store no less, that's well-run, challenging, and a lot of fun. To get to the course, walk through a section of Jordan's furniture store, pleasant and typical but nothing that prepares for the distinctive It space: cavernous and neon-lit with a striking, theatrical fountain as its centerpiece. The ropes courses, comprising three levels up to 60-feet high, are separated into two sections connected by four 200-foot ziplines and two walkways, with a free fall jump as one way to exit the course. There's a climbing "wall" appealingly shaped as a stack of balls. All accessible for those 48" and taller, or 42" and up with a suitably tall chaperone. Choose a package with a desired mix of activities. For example, Ultimate for $40 includes them all while $30 covers everything except climbing. Sign up, optionally store belongings in the small, free lockers, then get safety harnessed. The courses are in good condition, every part connected to the same safety cable system, even the stairs between each level, so there's never a reason (or way) to self-unlink. In addition, there's at least a couple of staff members in each of the two sections (no fear of heights for that job!) in case someone needs help or falls off a ropes course. From the ground, it looks easy enough but up there, falling off doesn't seem farfetched. Every level is a symmetrical square with multiple platforms linked by ropes courses, each design unique, all providing a different challenge based on whether it is fixed, provides a support besides the safety cable, or how it requires one to move to get through. If one is too challenging, there will be another leading from the same platform that's likely doable. I'll admit the fixed bar turned angle up with no additional support terrified me and had me seriously reconsidering the whole course. It took seeing my 8-year old nephew fearlessly scampering across the ropes and looking at me as though to say "What are you still doing over there?" to finally get me moving. So yes, it can be done! The ziplines are terrific fun for an indoor line, even if just a straight shot. Hence they're more likely to have lines, with the most popular the one that goes through the fountains. A safety mechanism only allows one person at a time, until they reach the stairs at the other end. To exit, walk back down by stairs or jump from a platform at the highest level if the option was paid for. Staff monitor this part and the pulley system kicks in after the initial free fall to moderate landing speed. Paying to fall? Say yes. For the littler kids, there's a scaled down ropes course on the ground, complete with a single mini zip line. On premises are also a pizza and ice cream place, with dining areas. A great indoor ropes course with ziplines. Plenty of fun for kids and adults too. Too many people on the courses will affect enjoyment so go weekdays or very early weekends if possible.

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    3 months ago

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    So glad you enjoyed yourselves! We hope you will visit again soon!

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    9 years ago

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    5 years ago

    A ton of fun! An hour is enough time to get through the course. And better with less people on a weekend.

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    7 years ago

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    3 years ago

    AMAZING! I went there with my son and he ended up going on the free fall, the Rock climbing, And all 3 ziplines! I recommend IT

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    7 years ago

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    3 years ago

    I loved this activity, fun for kids and adults. If you are afraid of heights skip this. I had fun

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    5 years ago

    There were too many people allowed in to actually be following CDC guidelines. Very irresponsible of the company.

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    Page 1 of 2

    Ask the Community - It Adventure Ropes Course

    Review Highlights - It Adventure Ropes Course

    You walk through the furniture store to enter a massive room with Vegas-like lit fountains dancing to the music.

    Mentioned in 16 reviews

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    My boys love this trampoline park. It's always super clean. The employees there are very nice and…read morecompassionate. The facility is always clean. It's on the cooler side but that's good for working up a sweat. Great place for bday

    I had my daughters birthday party here. It was an easy booking. Andre was very helpful. They were…read moreable to provide gluten free and regular pizza. The price was very affordable compared to other play gyms. For 3-5 yr olds, the facility was very suitable. They even have a cute virtual reality game that the kids loved. I found the place to be very clean. I did not see the bathrooms but I didn't hear anything bad about them either. Since the party we have been back once. It is a great weekend activity. We planned the party pretty late so the only time slot for that day was 5pm. We were given 2 hours and each child gets tokens for the specials ( virtual reality, bumper cars, etc). Kids must wear socks. Parents/ Adults are not allowed on the bounce equipment. There are a few benches for sitting that keep you in close proximity to keep an eye on your little. Most parents just stand along the side. They also have a few table and chairs in the arcade game area. My only issue was parking. It is located in a small shopping mall and down a little hill. So unloading all the stuff for the party had our car right in front of the door, blocking people from entering. I did find out that there was parking behind but it's a little out the way.

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    We had our son's birthday party here. We couldn't be happier with their service. It's a great place…read morefor kids and they all had fun.

    One tradition that I look forward to every Christmas season is the A.C. Gilbert Holiday Train…read moreDisplay at the Eli Whitney Museum and Workshop. The New Haven-based A.C. Gilbert Company (known for originating the Erector Set) introduced their 'American Flyer' line of model trains just after World War II. The trains were very popular throughout the 1950s, but the rise of popularity with television sets and the death of company founder A.C. Gilbert created a decline in sales. The company was defunct by 1967. The Eli Whitney Museum has a large collection of old A.C. Gilbert products, including several American Flyer trains. Each year, the museum sets up a model railroad display from Thanksgiving to mid-January. Walter Zawalich is the museum's American Flyer Curator and he meticulously restores and maintains the trains and the display each year. I've been going to see the Holiday Train Display at the Museum since I was a young boy. My father used to collect American Flyer trains and we went to see the display often. I later introduced my wife to the tradition and now our two sons. In addition to the trains themselves, we love the attention to detail of the layout which resembles a miniature landscape of New Haven. You can continue to see the Holiday Train display on Saturdays and Sundays until January 14th and admission is FREE!

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    We went here on a whim. Surprisingly the food here was affordable and pretty good. I got the…read morepretzel with cheese and the cheese was spicy. The pizza special they have right now was 2 slices fries and a drink for only around $5. We bought an unlimited monthly subscription which was a decent deal as well. The bumper cars were very fun. My son got injured on the go karts which went very fast and I found them hard to control the speed so be aware when riding. The front desk employee was very nice. We definitely will return again. Only other con is the place is very dark inside so it's hard to keep an eye on your kid at all times.

    So, it's my child's birthday and she chooses Urban Air because it looks so cool and fun, has a…read morezipline, bumper cars, laser tag, go karts... Sounds awesome, especially as it gets more and more difficult as they get older to find a place. This was done blindly, which I will never recommend FYI... 2 hours away in CT as I'm coming from Westchester County... So after sitting in traffic to get to the location, we walk I'm and await our host... as we wait, I notice a sign stating that the bumper cars are closed for repairs... I was not notified of this, and then I looked again and saw that the go karts were also not operating soooo... I was pissed to say the least as I didn't just drive 2 hours for all of this to get here and 2 of the main reasons as to why my daughter selected this place was for those two reasons... I ask to speak with a manager to ask what's going on and am greeted by a teenager who says that she'll go and speak to the manager and then proceeds to come out without a manager and inform me that they're down and the manager apologizes for the inconvenience... I'm spending a good amount of money for this party and a manager can't come out to speak with me... The whole place is run by kids, it was crazy... Finally, a guy named, Sean, comes out and speaks with me. He says he's going to find out what's going on... He proceeds to tell me that the mechanic for the go-karts said they'll be done in 20 mins... but the bumper cars are closed, he didn't know himself and just found out, he says. An hour and a half later (party is only 2 hours for the room) the go karts open... my party literally consisted of 9 kids and 5 adults... they were on line for an hour and a half to use the go karts bc smaller kids couldn't go by themselves and had to wait for a double seater, and only one was operating... they missed the pizza and almost singing happy birthday bc they waited on line so long, and it wasn't even that long of a line... the room was pretty tore up and in desperate need of a fast lift... the place was dead... the zip line looks alot better online as it was tiny and you literally are on it for second and it does less than a half a circle, the VR wasn't working, the bumper cars were closed... I wish I would've just gone and had it at Thrillz n Jumpz in CT. It was the best party to date... Although our host was very sweet, we had to ask for several things for the party several times but he was very sweet and let us stay in the room longer... then to try and help, they gave us some arcade cards, but since everything was so behind on the go karts, had barely any time to use the cards, and they turned the games off on us... My best advice would be to go elsewhere because this was not it! 2 hours to get there and almost 2 hours to go home... not at all worth it... The go-kart guy was cool and let me party go a few extra times... Thanks for that...

    It Adventure Ropes Course - challengecourses - Updated June 2026

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