This is a very long overdue review for this absolutely fantastic dog grooming salon. I have been taking my two dogs there for years now, and I can honestly say I have never had a single issue with this place and I would never go anywhere else. The owner is such a lovely woman who truly loves and cares for my dogs like they are her own. When one of my dogs passed away, she was incredibly kind and compassionate. She hugged me, gave her condolences, and showed so much genuine care during such a heartbreaking time. It truly warmed my heart, and I will always appreciate her kindness. If you try this place once, you will never want to take your dogs to another groomer again! read more

Itouch Dog Grooming - Pet Groomers Near Me - Los Angeles, California

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Ajumma is great with our dogs. She tries her best to give each dog undivided attention and treats them very carefully. My yorkie loves going to her for spa day. read more

Itouch Dog Grooming - Pet Groomers Near Me - Los Angeles, California

Always happy with service and grooming. Been going for last 3 years and will continue to use You can tell they love animals.

Our dog has arthritis and we had told the lady that works there, from the beginning, that she needs to be gentle with our dog. We have taken our dog here a few times in the past and noticed that every time we get her back, she has pain in her back and her paws ( she arches her back and constantly licks the top of her paws to the point they get red ) we were not sure if this was because of her grooming or her arthritis. After noticing this trend, we stopped bringing her here and took her to a different groomer. after that she had no pain post grooming, so we went there instead for the past few months. Unfortunately, she needed grooming and her usual groomer was not available, and we were not able to find somewhere else to take her at the time and, reluctantly, we took her here. after getting her back, we noticed she was in pain again ( arching her back and licking the top of her paws). after seeing this, we will not bring our dog here again! read more

Such a wonderful experience. Give them a call and always so friendly and accommodating to your dogs needs . I've taken my two dogs and always was satisfied with their cuts and prices are low and competitive to other groomers. read more

I'm new to the area within the last year and have been searching for a new groomer who takes the time to listen and Kathy was so sweet and caring and professional. I am very happy and satisfied with her work on my little Yorkie. I will definitely be coming back! Thank you read more

Itouch Dog Grooming - Doggy - Pet Groomers Near Me - Los Angeles, California

This was the worst mistake of my LIFE bringing my dog to this chop shop. They not only cut open her vajay jay area to the point where it's infected & bleeding ! But they completely butchered her hair cut to the point it's unfixable and nobody wants to touch it. My poor dog is walking around looking like a joke. read more

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We took our dogs to this place for the first time this week because our regular place couldn't get them in for over a month! They got us in same day and returned our dogs looking great within 3 hours. Reasonable price per dog...about $65ea. But most importantly, the dogs were not stressed out when they came home and they looked great! Definitely recommend! read more

DO NOT COME! I've been taking both my dogs for awhile now, and I found out that their anal glands were not being cleaned or flushed. We pay a full service for both dogs. Teeth are not being cleaned and dogs are coming back with cuts or very little hair. Unfortunately the vet told us my puppy got an infection because her anal glands were full and have not been flushed out. This was the only place we were going to. Since her last visit ..I noticed my puppy around her anal area red and around the tail area. They obviously irritated her skin and didn't tell us anything and didn't clean her properly. Possibly using cheap product as well. She started not eating and not using the restroom. She had to get assistance by the VET in chatsworth ca and looked like she was in pain. BE CAREFUL coming here. They aren't doing their job or doing the services we are paying them for. This shows how much they care about our pets. Every groomer empty's out little dogs anal glands, while they are washing them. Make sure to check what they are actually doing. You don't want your pets to get infections or any kind of serious work done. Do NOT go here. read more

Itouch Dog Grooming - She was bleeding heavily and has a weird liquid coming out. A new hole was coming out because it was infected and couldn't release. - Pet Groomers Near Me - Los Angeles, California

iTouch Grooming was an excellent find. Our 4lb maltese was being driven to the South Bay every month or so to get groomed at a placed we were referred to down there. After soaring gas prices and just a logistical nightmare in trying to get scheduled for an appointment (sometimes being quoted 4 weeks out from the date of our call), we started searching for a local groomer. iTouch has been an incredible find. Her prices are reasonable (around $65 I believe), our maltese looks absolutely adorable and calm whenever we pick him up, and I always manage to get squeezed in within days. Her work is meticulous and absolutely every nook and cranny is well groomed. The absolute winner with all of this is that she has consistently finished up the grooming session within an hour or 1.5 hours after drop off. Most groomers seem to keep them for a handful of hours which really stresses out the dogs. She explained to me that she doesn't overbook grooming sessions because she doesn't like to rush her work and most of all, she doesn't want the dogs to get stressed out by being locked up/and or in a queue waiting for service. Payments are via Zelle and rather convenient. read more

I had a small little emergency and I want to leave this message just now I had never been here before the owner super nice had a little poop stuck in her butt callEd other and nobody would help me..THE OWNER dshe doesn't know how much business she's going to get out of this by doing that thank you thank you thank you!!! read more

Itouch Dog Grooming - My lil penny-lover!! Thanks you!!! - Pet Groomers Near Me - Los Angeles, California

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Cathy was very accommodating. Last minute schedule and she took us in. Coco came out very pretty. Her haircut was even with no nicks and cuts. She also smelled good and whatever shampoo Cathy used the scent is staying on coco so far. The haircut was also reasonably priced. read more

Itouch Dog Grooming - Coco right after grooming. - Pet Groomers Near Me - Los Angeles, California

The groomer was very accommodating and my dog did not have any issue an looks great. She is on point and she really cares about your dog.

This place is walking distance to my house. I've been taking Rocky here to get his bath every other week. He's very happy and smelling fine. They also offer daycare services. read more

Itouch Dog Grooming - Somebody's buddy is on the grooming table... - Pet Groomers Near Me - Los Angeles, California

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I've been taking my mini schnauzer here for about a year now and it's always been great! The owner is friendly and always accommodating with your schedule. My dog arrives happy to be groomed and not afraid at all. And he always comes out fabulous! She always picks up the phone and you'll also get a text when your dog is all ready for pickup. Great price, free parking, always great results... happy and loyal customer here! read more

I've been to many groomers in the area and Itouch dog grooming is truly my favorite. The owner is incredibly sweet and cares a lot about the pets. She is very professional and really takes her time. The shop itself is very nice and clean. The prices are very reasonable, I highly recommend this place! read more

Itouch Dog Grooming - Pet Groomers Near Me - Los Angeles, California

Best service I ever had. I brought my Maltise at 10am and she was ready in 2 hours. She cut my dog not too short and not too long. Just perfect read more

We just moved toChatsworth area and found I Touch grooming with good reviews. I booked and went ahead. At first the Lady was nice and accomodating but when I was about to pick up my dog, I was standing next to the counter no one was there and my dog smelled me and starting to cry and bark/jump out of excitement. And the lady came shouting tremendously at my dog and pulling his leash hard to stop him without her even knowing I was there already. And the moment that she saw me she was like, "oh! You're there already" "im so sorry" and I can't even express myself i just kept my silence. Even if she's trying to communicate with me like "you're dog is like a baby" he' very nice etc! WTF!!!! Left the shop without saying anything at all. Wonder what she does inside with him or other dogs when no one is around! Maybe she is punishing them by worst!!! It's cheap for $70 but the way she handle pets is unacceptable! Never coming back!!!! read more

I love this place! I have been to other grooming place, and this does not compare to them. Catherine, the owner, is so caring. Every time I come to drop off my dog, she welcomes my dog with love and care. I have left my dog with her when I go away, and she sends me updates on how my dog is doing with videos and pictures. My dog is not really friendly with other dogs, but Catherine has helped my dog become more adjusted with other dogs. Every time I take her there, my dog comes back all fresh and clean! She takes care of my dog so well making sure that she looks her best and is happy. I definitely recommend her to my friends and family!! read more

Itouch Dog Grooming - Always coming back smelling fresh and looking cute! - Pet Groomers Near Me - Los Angeles, California

I just moved back to my hometown of Chatsworth and needed to find good dog groomers nearby. There's multiple groomers in the area, but found Itouch with the best reviews. I called them and asked if I can schedule something today and they could. A couple hours later, I brought my two service animals inside to get them groomed. The shop looks a little small but very clean and smells good. I think Itouch is more meant for small dog grooming because I have a yellow lab and all of the other dogs were very small. Once I put my dogs in the cage, the groomer said they'll be ready in a couple hours. After a couple hours passed running errands, I came back to pick them up. The groomers opened the cage and my dogs bolted out excited to see me. I was a little concerned because my dogs were trying to avoid them as much as possible, but they did smell really good and look very clean. The total cost was $80 for a simple grooming. The last time I had my dogs groomed in WA, it only cost me about $50. I'm still going to find better groomers that are inexpensive, but I'll stick with Itouch for now. read more

I found this sweet lady's place on yelp. I took my maxi in for a clean and trim which he seriously needed. The lady was super sweet and totally gave him a great cut and wonderful bath. I'm truly happy with his new look :) ill be coming back for sure! I recommend! read more

Itouch Dog Grooming - Maxi after his trim and bath - Pet Groomers Near Me - Los Angeles, California

This place doesn't even deserve 1 star. This place is such a joke. They don't know how to do their job and this is super unprofessional. I just found scabs in my dog's ear from them not being able to do their job right. I'm NOT HAPPY and will NEVER go back to this place again. My dog ears, both ears, have infection. THIS PLACE NEEDS TO BE CLOSED DOWN. I don't even know how this place was allowed to be in business. I want my money back this is such a waste. read more

As Immediate Past President of the Chatsworth/Porter Ranch Chamber of Commerce, I make it a point to support and use local businesses as much as I can. It pains me to have to write this review for a local business, but I feel it's my duty to warn others so this won't happen again. When my regular groomer was booked, I sought out another groomer in my area as my poor pup was in dire need of a haircut with the warmer days coming. I found iTouch and was pleased to see they had such good reviews (surprising, actually). So I took my almost 2 year old pup to them. Cathy, the owner, was nice initially. Let me start by saying she did NOT go over the services they would perform on my dog. I asked for a regular grooming. I've always had dogs and normally when you take them to a new groomer, they go over the services with you. My fault for not asking, but I assumed it would be the "regular" grooming he normally gets. And, my dog has NEVER had a bad reaction or any problems with our regular mobile groomer. When I took my dog in, he was 100% healthy and happy - he's normally a VERY happy, animated dog. When I picked him up and took him home, he was depressed, lethargic, and a few hours later he started violently shaking his head. Worried, I contacted Cathy and asked what they did to his ears and what could be causing this. She said, and I quote, "I just cleaned his ears...". Then she said "Maybe water inside when we gave him a bath. He doesn't have a problem with us." And I have to mention, they cut him MUCH shorter than she showed me they would. At least that will grow back. Fast forward to the next day. He's still shaking his head, not eating, and throwing up. And very lethargic. I suspected an ear infection. I contacted Cathy again to give her an update and that I will probably take him to the vet the next day. Then her tune changed: She then said her groomer did it (originally she said "I" cleaned his ears, and tried to tell me that my dog was shaking his head when he got there). An outright lie. If he was shaking his head so much when he got there and while they were grooming him, shouldn't she have told me this when I picked him up? Yes, but not if she was lying, which she was. Another reviewer on here mentioned Cathy told her her dog had a mild ear infection. So, why didn't Cathy say anything to me about my dog who she said was shaking his head during grooming? Took him to the vet the following Monday. He has horrible ear infections (in both ears) and nicks in his ears from where they most likely plucked his ears. I asked my Vet if this could happen so quickly after being groomed, and he said yes. And, he said it's never a good idea to clean their ears, or pluck them. So now we have to give my poor dog meds for 2 weeks, and he's still shaking his head and uncomfortable. I lost sleep because he is my baby and I felt extremely guilty for taking him to iTouch and not waiting for my regular groomer to be available. And now, he's also scratching himself wildly and hair is coming out, so I may need to make another trip to the Vet. I have no idea what they did to my poor dog. :( Attaching a pic of his ear. The pic doesn't even do the damage justice. Cathy did reimburse for the Vet bills, but never owned up to their mistake/negligence. She said she would reimburse for the grooming though, which she didn't. I hope she learns from this, and I have to wonder how many other dogs they have/will hurt. read more

Itouch Dog Grooming - My poor pup's infected and nicked ear after coming to iTouch. - Pet Groomers Near Me - Los Angeles, California

They did such a great job with my puppy and senior dog! Place is very inviting and great customer service

Absolutely love this place! The owner, Catherine, showed genuine care and connected with my dog right away! She is so friendly and loving. Mostly, my dog loves her. It doesn't hurt that he comes home excellently groomed and pampered! read more

I love this place. First off my Coco's cut is so cute, Appointnents are easily made and the owner is very nice and accommodating. Will definitely go back read more

This is the most cleanest grooming place I ever been to. Catherine, the owner, does a wonderful job on our 3 dogs, Mickey, Dori and Mola. She always greets us with a big smile and I feel safe knowing that our dogs are in good hands. read more

Itouch Dog Grooming - Pet Groomers Near Me - Los Angeles, California

This is My Groomer for my Dog Sox! They do an amazing job and I trust their care and work in my Dog.. My Baby! I fully recommend them to everyone who loves their pet... This Groomer really sets the highest standard of grooming n Pet Care. I'm extremely grateful to call them MY GROOMER.... read more

ITouch is the best place for grooming your dog friendly courteous and they just love your dog if you love your dog day I love you love your dog they are so fast they don't overbook and your dog does not have any stress whatsoever getting groom getting clean getting all up camper so if you think 2 hours is too much I used to leave my dog for 6 hours at the groom is ridiculous my dog was so stressed and on top of that they were using the wrong products I touch groomers use the best high-quality products that you could ever ever imagine is being used on your puppy I love my dog so I would recommend to anyone that is looking for a dog groomer I touch dog groomers read more

Itouch Dog Grooming - I just trus I touch - Pet Groomers Near Me - Los Angeles, California

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Love this place. Beside the awesome haircut, I love how my cocker spaniel poodle mix is always excited to go. When he walks in, he runs to the lady, that makes me happy to see. Love her work and great customer service. read more

They groomed my dog very beautifully. The owner is very welcoming and easy to communicate with. Will definitely come again

Love this place just moved to chatsworth and found this groomers and I absolutely love it here I am so happy and my dog Gus looks so fabulous!!! And the ladies are literally the nicest people!!!! read more

Itouch Dog Grooming - Gus and his new hair cut!! - Pet Groomers Near Me - Los Angeles, California

They do such a great job! My other groomer who I loved just closed after 25 years... I had used Itouch a couple of tomes when my groomer was swamped. I'm very grateful that itouch is available to take over as groomers to my two babies! The owner is very sweet and kind, does a great job at grooming too! I'm a happy customer! read more

They do such a great job here, and the shampoo they use smells heavenly for over a week!

This is my second Very Satisfied clip at iTouch Dog Grooming! I made an appointment for 9:30am, I dropped her off and Cathy asked "same as last time?" Yes, I said and I left. My dog was ready for pickup at 11am! No Stress, Hastle Free, Great Clip exactly as last time! And my Chihuahua wasnt stressed with his buddy gone all day. I really like the quick turn around time because as fun as it is for my dog to play with the resident pooches, cage free shorter time is less stress! read more

Itouch Dog Grooming - Emma right after 2nd clip 5/5/16 at iTouch Dog Grooming in Chatsworth - Pet Groomers Near Me - Los Angeles, California

WARNING!!! This groomer gave my dog (inside dog, never around other dogs!) RINGWORM--TWICE!!! My Vet said that "down the middle of her back" is NOT where dogs get in when from another dog, usually presents around face or paws, my dog has it straight down middle of her back, according to Vet, "CLASSIC EXAMPLE" of contaminated brush!! After first round I took her back to ITouch, showed groomer the "spots" on my dogs back, she had "NO IDEA" what that could be. Vet stated that ANY properly trained groomer SHOULD without hesitation know what Ringworm LOOKS like, and not groom the dog to protect infecting other dogs!! Once healed I took my dog back (not knowing what where she got it or how) and was REINFECTED a second time (2 months later!) Vet was CERTAIN that there was no question it came from unclean grooming devices, due to where it is on her body, and the fact that she has not even SEEN another dog in the past year, other than at ITOUCH!! To add insult to injury (literally!) after last grooming she came home with very RED EYES (which groomer said was from "soap!" When in fact she had CORNEAL ABRASIONS in BOTH EYES from either scissors or excessive heat blown directly in her eyes! $700 in VET BILLS, FIVE Medications, medicated baths 3/week, eye drops & pills twice a day, and a sweet dog now suffering MISERABLY!!! Groomer/Owner is very sweet lady, but does not follow basic rules of GROOMING SAFETY! Been very worried about how many other dogs have become INFECTED as mine has!!! Do NOT RISK YOUR DOGS HEALTH here!!! read more

Itouch Dog Grooming - RINGWORM ON MY DOGS BACK FROM GROOMER!! (Shaved by VET for treatment) - Pet Groomers Near Me - Los Angeles, California

I have been coming here since they opened a number of years back and they simply always do a great job. Also, my dog actually comes out of here happy with her tail wagging, which is much more important to me then having a bow or a mini sombrero rubber banded to her ears. Lilly appreciates. read more

This place is great! I took my 3 dogs, and when I picked them up, they smelled, felt, and looked fantastic! I will for sure be coming back and sharing with family and friends. read more

Cathy was amazing. She was so welcoming, sweet, and was great with my Bailee girl. It has already been a few days and she's still looking and smelling fresh. I love that it didn't take a long time to get her back and the ease of payment (Venmo) made it more efficient and contactless! She was very professional in a personable way and I'm definitely coming back. read more

Cathy is always accommodating and very good with the dogs. Her shop is immaculate and she knows how to schedule appointments without having too many dogs at one time. My dogs seem to like it there. I've never had any problems. Parking is a bit tough around lunchtime but manageable. read more