Very friendly, helpful staff. Always willing to help out, answer questions, and show watches and…read morejewelry, with no pressure.

JBH used to be the best watch dealer in the Twin Cities. They were acquired in 2021 and lost a lot…read moreof what made them special, such as a robust used & vintage watch section, their own Youtube channel about watches, and the historic flare of the old downtown location. They still have very friendly & knowledgeable staff that let's you browse and try on and are one of the only authorized Omega dealers in town, but have otherwise become more like "Watches of Switzerland".

*******SEVEN STAR REVIEW!!!!!!! Zanetta is beyond…read moreawesome!!!!!!! Zanetta is an absolute total pro with perfect phone, listening and leadership skills!!!!!!! I recently purchased the new Hamilton Ventura Chrono 'Blue Suede Shoes' Elvis Presley tribute watch from Zanetta and I love it. It's Original Art Deco Retro at its finest. Zanetta went above and beyond for me and she executed everything to perfection. Zanetta is exceedingly efficient and she provided me with the absolute highest level of customer care. Zanetta stands at the highest level of trust with me. Her good relations with Hamilton is also of immense value. I appreciate everything about Zanetta. She is 100% perfect. This is the first and probably the only Seven Star Review that I shall write. Zanetta is apex pinnacle top talent!!!!!!! Zanetta reflects notably upon Timescape!!!!!!! Promote now!!!!!!! Thanks again!!!!!!! VRS "JJ" (GySgt USMC Ret.) The Ventura and the Ventura 'Blue Suede Shoes' Elvis Presley tribute watch collection has a fascinating and storied history. The collection was inspired by Elvis' hit single 'Blue Suede Shoes', the first song on the artist's self-titled debut record, released in 1956. Hamilton says Presley was a dedicated fan of the Ventura from its debut. The "King of Rock and Roll" famously wore the watch in the 1961 movie, Blue Hawaii. The Ventura tribute watch has a blue dial face and a blue suede/alcantara wrist strap (see my photo). The Ventura was the first ever electric watch in 1957. The Hamilton Ventura, the Ventura Chrono and the Ventura XXL (black dial face/black wrist strap) have all played starring roles in every MIB (Men In Black) movie. The Ventura Chrono has a jeweled movement with 23 jewels (rubies), 4 complications, 3 mini-dials and a date window. It's an exceptionally well engineered and super accurate timepiece!!!!!!!

I went to TimeScape for the first time today with a couple of needs for different watches…read more My biggest ask was needing someone to investigate if I needed a new movement -- I brought the same watch to a different vendor at MOA a few months ago.... They told me I needed a new movement which would cost me $200 and take 2 months to get the parts and repair it.... Well, long story short, TimeScape was able to diagnose the issue in 5 minutes and all it cost me was $20 for a replacement battery! Overall, the folks at TimeScape were very friendly and obviously provided fair/honest service for my watches. I'm definitely coming back for my future watch repairs!

I have been going to RF Moeller for years. They always provide the very best support and help,…read morewhether it be a repair or a resize or a purchase (I've done it all there). And recently I brought in 2 watches both for repair and new batteries and Bryson Niemann was SO kind and generous with his time, attention and honesty. I will definitely continue to take all my jewelry and watch questions there (and hopefully some purchases sooner rather than later!) They're the best in the biz.

We stopped in to get several rings resized that we have just not been able to wear because they're…read moretoo big. The store was really clean and nice and all the employees were super welcoming. We got paired up with Jos and he was awesome, very funny guy, gave us some great coffee recommendations for our neighborhood even since we're relatively new to the area. The store's commitment to ethical mine sourcing was incredibly impressive and Jos was able to give us a little behind the scenes history lesson which was really cool to learn about. We got everything squared away and even took some measurements on my wife's engagement ring to get a new custom band made to fit it better. We'll absolutely be back!

My engagement ring came from here. My MIL has been a long time customer and took my (now) husband…read morehere when he was ring shopping in 2024. The ring has been absolutely perfection. I have had it cleaned at a few jewelers over the years and they all say it is in perfect condition. Now that I am downtown again, I am able to go here and have to say it is fantastic. It is a different experience than you get at those big mall jewelers, but it is one that that is family owned. Every customer I have encountered in here has been speaking only highly of this jeweler. It is one that you have for life and a nice place to be.

Fabulous owner, fabulous work! Very much recommend. Will be back for any jewelry needsread more

excellent workmanship, respectable, and very reasonable. i have all my friends go to him if they…read moreneed work done on their jewelry. Ive been going to Ron since the late 1970's, early 1980's.

It was an amazing experience! Ron is wonderful and my ring looks beautiful. Fast service at a good…read moreprice. I strongly recommend it.

This was a surprise. The place is not easy to find if you don't have a GPS or know the area very…read morewell. Inside, it is kind of eclectic with many funny messages around. Messages such as: guns have two enemies: rust and politicians are around the place. However, it is worthy. The service is good, fast and cheap. The person who receives you doesn't talk much, but he is very efficient. It took him less than 15minutes to change the batteries of three of my watches for a very reasonable price $15 (TOTAL). I will definitely recommend this place to all my friends. He has all the mini and super machines, and it seems he is really into repairing watches. It is nice to see that. I haven't seen this kind of specialized service before in the US. Don't hesitate, if your watch is damage, take your car and go directly to this store. I don't think you would regret it.

I have used the watch shop for more than 10 years. Donn's work is excellent. He gets the watches…read moredone in a timely manor and offers a warranty on his repairs! I have always written him a check, I assume the reason he requested Cash from Pick G is that he didn't know him and was not sure if Pick's check was good.

I haven't yet purchased jewelry from continental diamond but I have now gone there for watch…read morebatteries. Not only is the price reasonable ($25 as of November 2025), but they are very friendly. As well, on Saturdays they have a bar! There are more economical options for watch battery replacements BUT if you want (1) friendly service, (2) a free drink, (3) some fun jewelry to peruse as you wait, I highly recommend. They completed my 4 watch battery replacements in about 10 minutes and gave me a discount for changing four at once. Would recommend and will be back!

I recently got a number of pieces repaired and redesigned. Not only did they do a great job at…read moremaking the pieces, their customer service and thoughtfulness is exceptional. A special shout out to Dino Kinsley, Krista who helped me, and the jewelers who actually worked on the pieces in back. I guess I've found my go-to local jewelers! Thanks

Never again. Some…read moreyears ago, my wife bought me a Stauer Graves '33 watch. Pretty, old-fashioned-looking, automatic timepiece with multiple dials. "Automatic" means it winds itself while it's worn. Keep this in mind; it comes back. Honestly, this is a cheap piece of jewelry; I don't expect it to keep good time or last very long. I'm more-or-less correct. The dials misbehave: They don't keep day-of-week or month or date straight; time is only accurate to ± 2 or 3 minutes a day, but it works alright. After a while, the mechanism gets dirty, the watch stops running, so I toss it. But it was an OK watch, I know how it operates, so I order another. Lather rinse repeat. February, 2026, it's time, and I order my fourth Stauer Graves '33. It arrives, and I notice the crown isn't working the way it did before. I look at the instructions (perhaps the design has changed), and they confirm: the watch is defective. I call Stauer Customer No-Service and... Clue #1: I sit on hold for nearly an hour. CSR #1 makes fun of me: I only need to fill out the return form & send it back; Stauer will automagically send a replacement. CSR #1 doesn't say I'll need to buy the shipping envelope and stand in line at USPS, but I'm already committed, so... Three weeks after the returned watch arrives at Stauer, I call Stauer Customer No-Service for another hour-long wait... Clue #2: CSR #2 says standard return/exchange processing time is a month. "A month?" He's going to do me a favor and request an "immediate" turnaround. Clue #3: Another week goes by before the replacement ships. Clue #4: The "replacement" arrives; "replacement" is in quotes because it looks & behaves exactly as the one I'd returned. I'm puzzled. There's no note; everything looks like it did when I sent it back. So... I go to the Stauer website, write a detailed message and hit "send." A message appears saying a reply will be forthcoming in several business days. Clue #5: Another three weeks go by; I've not heard anything. I call Stauer Customer No-Service for the hour-long hold, and CSR #3 tells me that Stauer's service people sent back to me the defective watch I'd returned because they couldn't find anything wrong with it. "They don't write to customers," CSR #3 says. I explain what's wrong with the crown: It's supposed to have three positions (closed, half-open and all-open), but it doesn't open all the way. The instructions say to open the crown all the way in order to set the watch. CSR #3 listens politely and tells me to return the watch again; this time, she says, I should include a detailed letter. Back to the post office, another padded shipping envelope, etc... Clue #6: I find an email address for Stauer's Director of Customer No-Service, and I send these details to her asking that she help make sure the situation is properly addressed. I receive no reply. Clue #7: A month goes by. My credit card emails to tell me Stauer has refunded 95% of my original charge. I've not heard from Stauer, so I line up for another hour-long hold, and CSR #4 tells me there was nothing wrong with the watch. Again. Understanding that CSR #4 isn't familiar with the Graves '33, I ask to speak with people in service. "They don't talk to customers." I ask to speak with CSR #4's boss; he tells me she'll call me back before close of business that day. Clue #8: A Stauer Customer No-Service Supervisor calls me nearly a week later. From the jump, she's aggressive & rude. She doesn't listen to my questions and insists there's nothing wrong with the watch I was sent. This makes no sense because she then insists that the third crown position is to "wind the watch." It's an automatic. No winding. Remember? She's acknowledging that the watch is -- by definition -- defective. Even if she's right (especially if she's right), she's admitting that Stauer has screwed up because if she's right (she's not), there'd be no way to wind the watch because the crown doesn't open to the third position. She's steadfast in her obstinance. I tell her: She's the rudest Customer No-Service person I've ever talked with. When all's said & done, the transaction cost me about 30% of the watch's price in shipping and fees, and I don't have the watch. Whether I can afford it or not isn't the point. I have the president/founder's email address, but I don't expect he'd respond in any more of a constructive way than any of his Customer No-Service people have. It's a shame because I'd've been willing to replace the watch every few years or so and maybe even buy some of Stauer's other cheap watches or knives or whatever. Now, all I'm thinking about is how to get off of their junk mail list. They send catalogs & "offers" at least several times a week.

Placed an order for an item- gave my CC number - then the sales rep quoted a 33% higher final…read moreamount! Said it was shipping and handling ? That is after the transaction! I told her to cancel - said she couldn't . Said I had to call customer service - they were closed at that time with the weekend coming. I used their email system and this is the third day with NO reply. I asked for confirmation number to send the unopened product back so "I " could track it as received - rep said - no need with todays tech. They'll be able to see when it arrives. I told her that is was for MY ability to make sure they get it. If a couple of weeks I don't hear from them - they can simply say " Oh we never got " ! What would be my recourse ???