I requested an appointment online before coming and would be in the area. I was lucky I wasn't…read morefasting so the appointment was easy to get. I arrived early and was taken back within 15 minutes. The lab tech was efficient and not much of talker. No complaints there

I already really struggle with blood work and an extreme fear of needles, and Id like to thank you…read morefor making that experience even worse. Full sarcasm while reading that please. I have to get blood work quarterly, and no matter what I do, even since I was a kid, I cant get over how hard it is. I freak myself out so much sometimes, I request each time I'm here to lay down to have my blood drawn since I get dizzy and faint sometimes. Not only was I ignored on 2 visits by the same doctor, and was sitting upright, but you guessed it. I got sick, dizzy, and ended up being there for 45+ minutes both instances. Instead of listening to me, and letting me lie down for the blood draw, you told me id be fine and then got irritated when i needed time to feel like i wasnt going to vomit and pass out. Don't complain to me you have other patients to see when my face is pale, my hands are clammy, and i can barely see with my vision blurring in and out. Since were on the topic of this doctor still, my most recent visit i wasnt even seen. I checked in, and the scanner wasnt working so i got a number. I waited for an hour, with everyone else going before me, and then new patients getting seen instantly while i still sat there. Of course, my favorite doctor from the pits of hell was there, and made eye contact with me MULTIPLE times and didnt think to ask me if i was checked in, or needed help. When i finally got the balls to bother her, she stopped me and said "theres a queue, you just wait your turn." My appointment was 11am. It is 12:23, and there were plenty of people who went ahead of me. This happened about a week ago, but ive honestly been so frustrated its taken me time to figure out what to even do with what happened. If you have to absolutely get your blood work done here, avoid the doctor whos short, has a red & black bob cut & is usually wearing a face mask & heavy set, avoid her like the godamn plague. She doesnt care about you, your concerns, and isnt here to help you. Honestly super happy i dont know her name so i dont have to permanently hate people with her name forever. Im a few weeks behind on my bloodwork i owe my doctor now because i literally do not even know where to go for blood work now. Fuck yall.

I went here to get a drug screen for employment. It was on a list of places near me printed out by…read moremy future employer. I am glad I was able to go somewhere close, but I wouldn't go back again. There's something too casual and too run down about the place where you question things. I don't know if they do blood work there, but I would never get my blood taken there. The two people I saw seemed to both be about 19 years old. They were very nice and polite, but just again like me questioning if everyone knows what they're doing. The bathroom door was supposed to be able to close and lock, but a few seconds later I found it hadn't locked and was a few inches open. I could barely get it to stay closed. It's just not one of those regular professional lab places I'm used to where everything seems super hygienic, super clean, super up to date.

My review is for fastest labs in south Austin on packsaddle pass…read more I see now why the lady was so defensive when I asked about when results would be in telling me 24hours like I told you on the phone .and why Elisha knows nothing about anything. He doesn't want to be held to any kind of expectations. wish I could go below zero. When someone is adopted and has had a deep longing to know who they are where they come from and find the family the belong to. That is a deep emotional part of them that you should never be allowed to toy with. I told u why I was buying this for my husband. Sixty years he's wanted to know where he came from. I asked you many questions and you led me to believe that this would tell him things like 23and me advertises . REPETEDLY ASKED U. and u led me to believe that he would know things about himself . WE GET ONE HALF A SHEET OF PAPER THAT HAS ABOT TWENTY NUMBERS ON IT. IT IS COMPLEAT GIBBERISH TO ANYONE EXCEPT SAYS HES Caucasian WHERE IS BLOOD LINE IS FROM. if I could stand in front of your building and tell people who u are I would .but I have a job.i have to make up the 200$ i threw away when I paid your company for trash. U SHOULD BE SHUTDOWN. U SHOULD BE FINED. U SHOULD BE SUED. AND U MAY STILL BE toy with someone's heart like that u could cause a suicide. You certainly caused a horrible Christmas present and made our Christmas very disappointing and very sad. You have no right to hurt people this way I paid $70 than other company's charge,more to ur company for the ability to get me info by Christmas . As it WAS A GIFT. He was so excited like a kid thinking he would know his nationality and things about his genetic markers Instead it says CAUCASION and a bunch of gibberish. I'm reporting you to every agency I can. I'm reviewing you any website I can find. U made misleading assurances to get our 200$i will be sure that everyone knows ur a rip off u are going to loose way more way way way more than $200 dollars I promise u that . U ruined Christmas and broke someone's heart. Proud of yourself?

Considering I was 12th in line at 7am on a Friday, and was out within 30min, I'd say that's very…read moreefficient! Everyone was nice, and the person drawing my blood was very gentle. No issues finding my doctor order on the computer. I was dreading the errand but everything went smooth!

If you are bringing a child here, go somewhere else. The staff here will make fun of and berate…read moreyour child if they cry. They will continue doing so long after you left. If you are bringing a girl, they will be expected to behave like a woman, regardless of the fact that they are a literal child. I am absolutely disgusted from how staff at this facility act. During check-in, you will also be ignored the entire time because it's more important for them to gossip than handle patients.

Went in for a drug test, it's chill, fast and they seem to have some good deals for other stuff…read moretoo . The place was clean too .

worst service I've ever gotten at an any lab test now. do not go to this location. the guy who drew…read moremy blood was obviously very annoyed with me bc he kept getting my name wrong and refused to let me confirm my name that labels my blood work. When he drew my blood the first time, it was painless but the second round he had to draw my blood (in the same visit) it was extremely painful and i truly feel it was done on purpose because he made it clear he was annoyed and irritated with me because of the mishap with my name. Absolutely horrible service, I'd hate for this to happen to someone like an elderly person who cannot stand up for themselves.

I went for a screening and my tech (I believe her name was Christa) was so kind and helpful! I had…read moreno wait whatsoever and was in and out in minutes. She went above and beyond. Awesome experience.

Scheduled an appointment for 10:45 and used their "wait in the car and get a text when the…read moretechnician is ready" feature. Got called in at 11 being told the tech was ready just for multiple people to go ahead of me. I'm immunocompromised so I try to avoid being in cramped packed spaces especially in a medical setting. Someone was coughing in the waiting room and they didn't have masks available for other people. I ended up leaving after they were running over 30 minutes late. They don't have the best attitude either; unapologetic and frankly rude . I would avoid this location as things have been much MUCH smoother at other locations I've been to.

Horrendous system, inefficient, slow. Not well staffed and existing staff don't take you in order…read moreof when you checked in. Even though everything was done including my paperwork & insurance steps, I literally saw five others who came in /checked in/ did paper work after me be called before me. Deeply frustrating. And during a Sat rush they had not enough people in the back to draw blood compounding wait times. This place is the pits and the people have no empathy either. Zero stars.

I have used the CPL network of offices in several locations . 5 stars to this office for their…read moreprofessionalism and speed of service.

I have been using this CPL location for several years, twice a year. Always receive great, kind…read moreservice and the technicians are excellent. They never bruise me. They are always well staffed and only once when the waiting area was packed as I watched it fill up very quickly, I had approx. a 20-minute wait. Everyone seemed to have the same scheduling needs, and they were handled well.

I want to give a shout out to phlebotomist, Sarah, at the Eiger Road location. I have gone to her…read moreseveral times in the last two years because I know she provides me with the upmost care when drawing my blood. My veins are small so she takes her time to find the best vein without several tries. She is professional and pleasant each visit. I am grateful for her. The check in staff have always been courteous and up beat. I recommend making an appointment as their office can be very busy.

I'm a bit of a wuss when getting bloodwork done and am very prone to passing out especially when…read moresitting upright. I also have very tricky veins and it takes most phlebotomists a couple tries but Jane knew exactly what she was doing. She had amazing bedside manners and got it first try with no pain. I was in and out within 15 minutes. Would definitely recommend.

If i could rate it 0 star i would. If you weren't already born knowing, you must have your lab…read moreorders printed, phone orders are not allowed. Apparently no one in the office has a working email, the printers don't work either, and they aren't affiliated with Randall's so don't ask them to print it. After i left, went home and printed my lab docs and then returned, my nurse was super chatty with her current patient then had nothing to say to me when she called me back- not even an apology for ruining my morning. Highly disappointed and extremely unprofessional. I urge everyone to just go to CPL! In the same parking lot and very nice, understanding staff members.

First time coming to this pro metric center and it was a smooth process. It's a nice flat first…read morefloor facility so it's easily accessible and detectable. There are two bathrooms and waiting room with full of lockers. Four big lockers and others are small. During the exam the temperature in the room got slightly hot and you can feel the music from the other facility but it was a small matter. The staffs are nice and let me go and out of the exam rooms easily for my break times. Overall, it was good!

This was my first time here as I was scheduled to sit for a 4.5 hr exam. I was scheduled to take…read morethe exam at 8 AM but showed up around 7:30 AM as it doesn't hurt to give myself some wiggle room. Boy am I glad I did as there were already a few people in front of me and I learned that if you weren't checked in before your exam cutoff time you can actually be denied from testing, yikes! So for those who are scheduled try to show up early if you can. Also, this location is QUITE strict and I found out the hard way that you can't wear any windbreaker material clothing so be sure to wear a cotton based one and preferably without pockets. Unfortunately the only jacket I had was this material but luckily I found an approved jacket in lost in found. Yes, I had to wear a stranger's jacket because otherwise I would be freezing cold without it. Oh and when I say freezing I mean this place is chilly, I think they said they keep the place at like 65. So, if you run cold like me be sure to bundle up in a cotton based sweater and pants. Also, be advised that each time you enter the testing area you will be screened as if you were going through TSA security. Actually they were more strict than TSA because in addition to being scanned by a metal detector, you have to put all pockets inside out, pull up your pants and shirt sleeves, and if you wear glasses they make you take it off to examine. Yeah, this place doesn't mess around when it comes to cheating! Oh and for those who are sensitive to noises, definitely bring some earplugs as the noise cancelling headphones provided didn't seem to block out much for me. This was quite distracting because not only were they tight fitting but I could still hearing my neighbor clacking away! Luckily despite all these snafus I still passed my exam so yay, but I do hope my experience helps some future test takers.

My health provider uses Lab Corp and I went here for a urine test. It was fast and friendly but had…read moremultiple computer issues causing delay. I had no other option per my heath provider. It's tucked away by the pharmacy.

The very worst experience I have ever had. I didn't get the woman's name, she wasn't wearing a name…read morebadge. She had an attitude the second I walked in. Wouldn't take my lab paperwork and then got mad when I said you haven't done anything I needed. She took blood from the arm I asked her not to, she had to redo the bloodwork because she didn't bother reading the paperwork, took her FOREVER to process the sample bottles I needed. She has nothing to put a huge amount of sample bottles and I had to walk out with a toilet hat and stool sample bottles piled in my arms. I get the email my results are ready, days I have to do them ALL OVER because the 5 vials of blood she collected wasn't a sufficient specimen. This woman should not be working with the general public or in any type of healthcare setting. I'm making an appointment to go back and tell her exactly how I feel and I am in the middle of reporting her. I'm goin to do everything I can to get her fired.