Staff and Providers are friendly enough at this location, but the whole "Total Men's" Parent Company just wants to milk you for co-pay's and visits that aren't neccesary. Of couse physical is covered by insurance, but the follow up after the Physical to review bloodwork, not covered. Need to get a prescription renewed that was prescribed at physical follow up apt. Must come in and see the provider for that. Get out of here. Won't be going back to Total's Men's or any of their locations and finding a new provider. read more

Worst customer experience I've been to at any office of any kind. Had an appointment and driving in 2.5 hours away, gave the office a courtesy text saying l would be 5-10 mins late bc traffic. The office called back and said if l was not there at the exact time they were canceling my appointment bc they had to go to lunch. I've been to many late lunches on behalf of my customers, that's part of running a business. This appointment was the second in two weeks bc medication prescribed did not work the first time. Abs do not recommend this company or office. read more

Senior male car is Thorough. Excellent manner. The office is always clean and friendlyI Reception. read more

Went here for the rapid covid test. Super fast! As in I barely knew she was done fast! I was a little hesitant as I hate parking at the domain on this location but they have parking, you don't have to go to a garage or anything like that. It's super clean. Kinda weird going to a men's place since I'm female but this is the only place I'll go for covid tests from now on if I need another. This one is actually further from me than others but it was a far better experience than the last covid test i had so I will drive to this location if I need another one. They had me in and out so fast I didn't even have time to swipe a drink out of the fridge in the waiting room! read more

Between Trey and Charlene, you won't find better care in ATX. They have a no nonsense real deal attitude delivered with the softest bedside manner you've ever seen. Trey is well versed in his craft and will spend an hour discussing options. I feel like he treats ME and not just my condition. He is a good Christian man and I always enjoys chatting him up. Charlene has never missed a vein (even when I drink more coffee than water.) She is gentle and patient. And she remembers you when you walk in. You'll never feel like just a number. read more

Great facility and staff. Very comfortable waiting room with TV and snacks and drinks, though you don't ever really wait too long. Staff is very friendly and prompt. I go for my shot every week and the price, even out of pocket, isn't bad. Highly recommend them if you are looking either for a new primary or help with health concerns. read more

I was in and out in under 30 minutes for my annual physical and bloodwork. It never felt rushed or lacking in any way and I plan to come back here again! read more

I'd gotten the covid antibody test here twice over the summer. This place is immaculately clean. The entire process was quick both times too, friendly staff from start to finish. The first time I met with a doctor who answered all questions I had. Best part, there was a kitchen with a variety of free drinks and snacks! A little jealous that women's clinic I've been to have never been on this level. I'll definitely go back here if they're still offering covid tests to both men and women. Great experience! read more

Came for a physical and was super impressed with the cleanliness and immediate attention I received when walking in. The ladies Kyndell and Diana are awesome and we were cracking some jokes while I waited for Dr. Trey. I was unsure about how my first visit would be, however after a great one I immediately booked an appointment for a COVId test. I will definitely be coming back. Extremely professional, clean and comfortable here. Check it out. read more

Was feeling under the weather so I went in for a COVID rapid test. It was my first time there and I was in and out in less than 30 minutes. Got my results in less than 30 minutes by text and email. Scheduled a regular annual check-up there shortly after because I liked the place and needed a new place to go to after moving across town. Everyone working there I spoke to was really helpful and friendly. read more

This location of Total Men's has become my official go-to spot for medical needs. It's conveniently located just a short walk across the street from my apartment in the Domain, and the customer service has always been excellent. I went this week for my annual check up, and again they didn't disappoint. My appointment started on time, and Angel was friendly and efficient in starting the process. Perhaps most importantly, I didn't feel a thing when she took blood: a true professional. Thanks Angel! Trey came in for the exam, and he was laid back and knowledgeable. The staff does a great job of putting you at ease, which is a great thing for those of us who don't like going to the doctor. My entire visit was completed in under thirty minutes, and I had the results of the blood work within 48 hours. Finally, they do an excellent job of helping you schedule your visit, reminding you when it's approaching, and following up on your service. My compliments guys: y'all do a great job and have my business. read more

Even though they say they're open till 5, on 10.20.2023 they turned me away saying that the patient cut off was roughly 4:50. It would be nice if the actual hours reflected what was advertised so I wouldn't have to waste my time in rush hour to be turned away during operating hours. read more

The staff at this location lied to me on costs and now refuses to adjust my bill accordingly. Their billing specialists offer no help and take days to reply. Stay away from this clinic as they have proven again and again they cannot be trusted! read more

2nd time coming to a Total Mens Primary care and we were in and out within 5 minutes. First time out in Belterra, but this experience was even better. Place is so clean and nice. Staff is easy to work with and very kind. They have an entire snack bar and mini fridge available in the waiting area, along with fresh coffee. I haven't had any other services done here, but definitely feel inclined to give them a try next time I need to do a doctors visit. read more

Glad I found a friendly neighborhood clinic. Awesome staff, thorough check-ups, and easy to schedule an appointment.

Came here for a COVID test per one of my colleague's recommendation. The initial patient fee is $20 but after that all tests are free if you have insurance. I really loved this place because I was able to prebook an apt and also did not have to wait for my results. I was able to leave and they texted it to me within 30 minute with the results!! Highly recommend this place. read more

I'm leaving a 2 star due to the office not answering the phone. The doctor ordered me to do X-Rays and I've been trying to contact them for 2 days to see if I'm all clear. Really disappointed in the follow up of the team. However, the initial service was great and it's never a wait at any of the offices. Overall, the whole TMPC IS AWESOME and I recommend them for general concerns and annuals. If you need something more in depth. Would definitely visit an Urgent Care! read more

I scheduled a same day Covid-19 test. The online registration process was quick and easy. The check in process was welcoming with a clean waiting room. The appoint was smooth and results within thirty minutes. read more

I made an appointment for 12:40 and was running roughly 10 minutes late due to traffic on mopac. I called ahead and made the front office aware I was going to be running a few minutes late you know common courtesy. Idk who the old hag I was talking too on the phone was but she was giving so much attitude for no damn reason, she was beating around the bush but basically ended and said well as long as your here by 12:50 you should be ok. So. I get there at 12:48 so only being 8 minutes late another woman greets me and I explain I have an appointment for 12:40. She gives a look and says let me check to see if theirs a chance we can still see you because we go to lunch at 1... I'm sorry by why TF still allow people to make appointments and then rush them and have no understanding for crappy austin traffic if y'all take lunch at 1 it's stupid. Then she has the audacity to say ok well we can only see you if you've filled out the pre check in.... That's on me I didn't answer the 10 quick questions befor my appointment and lord knows they weren't giving me time to fill it out. And she then goes well we can reschedule due to this and I'm like ok cool not like I took off of work for this, she then goes ok we don't have anything until next Friday.... What type of bull is this place just a bunch of money hungry freaks who could care less about your life and things out of your control.... Real nice but I'll make sure I never come here again since I was such an inconvenience to y'all's precious 1PM lunch time. Seriously to better also y'all need some damn music it's so stale in that waiting area... read more

My experience at this Domain location was Great. As soon as I stepped foot in the building Ivanna greeted me by my name and said I was checked in! In the room Lianne made me feel extremely comfortable as I had to take my shirt off for an EKG. Then my physician Mike was awesome! Made me feel very comfortable talking about my medical needs! All around great location! read more

I needed a new primary care physician and remembered the ad on KOKE by Eric. So I gave them a try today. I saw Trey and he did a great job. I was seen on time. I got a physical and they do the blood work there. In addition they handle all male problems such as ED, low testosterone, etc read more

Super happy to have found this place! Both my husband and I needed to get tested. Very easy process, made an appointment online. Arrived and they checked us in. Super nice staff. Had the test done, waited in ours car and not even 15 minutes later received our negative results. Very easy and nice location too. They had all sorts of goodies. If you aren't showing symptoms and need to get tested, this is your place! read more

I just went here for a COVID test but I'll likely be coming back because of how convenient the experience was and the staff were all very helpful. read more

I am a pt at the tech ridge location in north Austin. Tech ridge is where my primary care providers have been at since 2019. Just recently they were not able to continue to refill my finasteride for my hair because the new NP there "was not comfortable" and was a "dermatologist issue" which is not true lol. So the clinic manager scheduled me here at the domain and burnet location because one of the providers was familiar and ok with refilling my finasteride. My appointment was today 02/28/23 and mannnn the minute I walked in the door nothing but smiles from the 2 young ladies sitting at the front desk wish I knew their names. They greeted me it didn't take to long it was a speedy process. The female MA with glasses called me to the back in a matter of 8 mins the MA her self was friendly, professional, all smiles!! When she drew my blood did not even feel a thing before she even stuck me she asked if I was ok with seeing my own blood or needed to lay down instead which I had no problem but that was very smart of her to ask!! The male provider who saw me today was kind, professional as well, explained to me he was ok refilling my medication and will do blood tests to make sure chemistry wasn't off. It was a quick easy visit and have considered transferring over to this location! read more

Great service. Scheduled my covid test the night before and got in at 8 am the next morning. I was in and out of the office within 10 mins and had my results 15 mins later! Extremely efficient staff! read more

Heard their radio ad on The Horn and decided to get the Covid rapid nasal test. Making an appointment online was easy and the office is very clean and everyone is very friendly. Test was just as advertised and got results in 15-20. Will be going back for further medical appointments since place made a great first impression. read more

Total waste of time and money is a more accurate name. Are y'all even doctors because I feel like I got better medical care from the lady behind the Walgreens counter. The "doctor" totally ignored my main reasons for going in and decided to focus on the first thing he could to send me elsewhere and not do a thing to help. Also, is it just me or shouldn't doctors wear gloves when they touch you? read more

This place isn't ran like a responsible place of business..First off I had a appointment at 2:05, so I get there at 1:50 and no one is there, not to mention I called 2 hours earlier to confirm my appointment and they said it was at 2:30, I guess they forgot that they texts me the day before to tell me that the appointment was at 2:05. Secondly i gave them my insurance information the day before to see what was covered and what out of pocket expenses i would have, they told me I would get a call later that night or the next morning needless to say none of that happened. So when I get in and waste my time filling out the new patient registration form online, that's when she conveniently told me my out of pocket expense would be $190 dollars.. Total waste of time..Maybe it was just this location. Naybe i should've believed the 3 star yelp rating instead of thinking that they were not true.. read more

Initially, I was quite pleased with the experience. Quick visit. Professional healthcare provider. But over time, the front desk and billing departments soured the experience. Lack of information around final costs to me, pushing me for a co-pay to receive blood work results from a prior visit and threatening to turn me over to collections for $12 that's just over a month past due. And frankly, I'm not certain I should even have to pay it. But I paid to be done with them. They lost a patient. read more

I held back writing this review for several months now, but after my last interaction with this outfit I'm done. Beyond done. First of all, I've never had a health care service provider who I can never reach on the phone. This is a scary thought. Numerous calls go unanswered or to voicemail. Shocking. A prescription request wound up falling into a black hole because the prescriber left the company. Lab results? Never showed up on my chart, never emailed, so I set up a call with the prescriber to review the lab results. Guess what? They're trying to collect $68 from me for that. Prior to that I didn't even know that their "telesession" isn't an actual telesession like I've had with other providers, they just call you. Oh, sure, they called. It was a 15 minute "visit" before I had a business meeting, but they were more focused on collecting the money from me first eating into my 15 minutes. This place feels more focused on profit operation than on health care. In my 52 years I have never encountered anything this absurd in the healthcare provider field. I am beyond disappointed and now I have to look for an actual doctor - their providers are what's called "physician assistants". Avoid. read more

Easy quick appointments. Don't have to wait for your appointment after being there on time. Even if you miss your appointment they can usually get you in on the same day at a different time. Everyone is super friendly and helpful. read more

I've visited several Total Men's locations but Domain is by far my favorite place to go. Ivanna is so friendly and welcoming at the front desk. Syndia did the easiest blood draw on me today. Mike was very informative and kind. The staff really made this experience enjoyable, and will be coming back! Thank you guys, y'all rock! read more

The place is well managed and efficient, so I never wait more than a minute or two, and usually I don't wait at all. The lab results are all available on Quest's website, so I can see the progress & improvements over time. read more

Dr. Menza and team are great! Clinic is clean and the staff are extremely nice and helpful.

I had to get a flu shot here which my insurance covers. I had to make an appointment, which was fine, but I will say the staff seemed ambivalent at best. There was a charge for the flu shot, which seems unlikely because my insurance should cover it all, this was not disclosed up front, also I asked for a receipt to submit for my HRA, and have not received it. I would not go back or recommend going here. read more

Great and easy place for a guy like myself to go to for annual physicals, blood work, and anything in between! Awesome staff and great location with very nice interiors. The physician I see, Dr. Brock, is a really nice guy and made feel very at ease and comfortable. Really great place. Keep up the good work y'all! read more

By far the best Doctors office I've ever visited. Dr. Mensa is personable and professional, the staff is friendly and fast, no fluff handle your business see you next time. Love this place read more

Seemed like a decent clinic and the doctors are young/new but personable and appointments were kept ontime, I didn't have to wait much when I showed up. The problem came when I wanted to refill a prescription for a chronic condition. With past doctors they would refill it for a year until my next annual check up. With Men's Primary Care they only support 90-day prescriptions and require a another visit to approve a refill. Totally unnecessary, I monitor my symptoms well enough to know the medication improves my condition. They're just trying to farm a copay out of me. Another reminder of the problems of the profit/insurance based medicine. It seems like this is typical of where medicine is going in this country. Bernie's Medicare for All sounds a bit much, but he may be on to something. We need to do something different. read more

This is great location with good parking. I have never had to wait more than 5 minutes, and usually go straight into the appointment. Mike, Brenda, and Ivanna are always very friendly and professional. I highly recommend this location and team. read more

I came to get a COVID test. I walked in without an appointment and they were able to see me later the same day. The front desk staff was polite and helpful, the check in process was mostly contactless, the facilities were clean and comfortable, and the testing was quick. Got my secure results 30 minutes later, as promised. read more