Excellent experience! Beautifully designed office with spectacular views of Union Square. The waiting room, the bathroom, and the rooms were all very clean and maintained. A glass divider has been professionally installed at the front desk to protect staff from Covid. All staff and patients were wearing PPE. Rooms are equip with modern technology and each chair has a screen to show X-rays, zoomed in photos, and even Netflix (or so my partner claims). The staff were exceptionally friendly and professional. Special thank you to Carmen who made the place feel very welcoming! Carmen walked me through the process for getting registered and took time to give a demo of how to use their electronic registration tablet (yay, paper free!) Heather one of the dental assistants was also great and super personable. Her instructions were clear and she did an amazing job of using her words to guide me on the X-rays. I really appreciated her ability to this. Dr. Serdar was thorough, friendly, and honest. Dr. Serdar answered all my questions and showed me up close photos of my teeth. He really had my best interests in mind and took time to share his professional insights. I've been to other dentist offices before that have a feeling like they're trying to up-sell you but this wasn't the case at Dr. Sedar! Absolutely recommend to anyone looking for an exceptional dental experience! read more

Ivan A Serdar, DMD - Waiting area - General Dentistry Near Me - San Francisco, California

I am extremely fortunate to have had Dr. Serdar has been my dentist for over 16 years now. His office is immaculate and gorgeously decorated, and feels more like a spotless wellness retreat than a typical dentist office. He uses the very latest in technology to study your teeth and track changes to your teeth and gums. His staff are kind, understanding and so helpful with education and cleanings. I have moved out of the city and still make the trip to work with Dr Serdar and his team because they are worth it. Plus, they are directly across the street from the Union Square Garage, making parking super easy! read more

I've been a patient of Dr. Serdar for 20 years, and one of his original patients in San Francisco. Over the many years that he and his excellent staff have cared for me, I have never had a bad experience and would never consider going to another dentist. Dr. Serdar is, to say it plainly, an artist. He has earned my complete trust, confidence, and admiration for always providing the highest level of skill and care, and for his clear personal commitment to patient well being and satisfaction. He is supported in his practice by his long time assistant and administrator Carmen and an amazing talented team of dental technicians, all of whom share his high professional standards and contribute to ensuring an excellent patient experience. read more

Incompetent front desk service with horrible attitude. All they care about is $$$$$. Completely ripped off dental office. Not recommend!!

I've been coming to Dr. Serdar for the last seven years and never want to go back. I have extreme dentist anxiety from a few bad experiences a decade ago. And while I can't claim I look forward to coming to see Dr. Serdar, I CAN say that once I'm there they diminish my stress immediately. First, this office always runs on time. I have never needed to wait longer than five minutes - even if I arrive early - the entire time I've been a patient - and I am a religious every six month cleaning person. Perfect for lunch break appointments. Secondly, they don't use the crazy vibrating plaque cleaners. While I'm sure those are much more efficient than the old scraper things (official term I'm told), they A) hurt more and B) scare the bejesus out of me. Thirdly, they never lecture you or upsell you. In fact, once when I had a bunch of flex spending money left over and finally wanted to get around to closing a small gap in my teeth, Dr. Serdar talked me *out* of Invisalign and into the cheaper generic given how easy the solution was. Lastly, they are just easy. The front staff is kind and welcoming. Dr. Serdar is always so nice and the hygienists are always AMAZING. Highly recommend. read more

The whole practice is consistently pleasant, professional, and effective. When a filling came out six months (or more) after it was put in, Dr. Serdar had me come in to fix it without charge. The practice is also lovely, clean, and lets you watch TV shows during a cleaning or drilling. read more

Very happy with Dr. Serdar, very frustrated with Carmen. Was very impress with Dr. Serdar. Great facility and very thorough during my visit. Prior to my visit, Carmen contacted me and verified my insurance would cover my visit. The day before my visit she called to confirm at which time she let me know I'd responsible for payment at the time of service. I asked her what my payment would be as she'd previously told me the entire appointment would be covered. Carmen back peddled, told me it was all covered and not to worry. Shortly after my visit, I received an invoice in the mail. While only $68 I was frustrated as I'd been told twice I would not owe. I called to inquire about the invoice and I was told someone would call me back. I never received the call. Months later I received another letter threatening that is payment wasn't made before the end of the month it would have "a negative impact on credit reports". Frustrated, I called again. Carmen insisted they'd tried to call and that they'd sent several letter to an address that was not mine. Carmen said she'd look into the matter. I received a voice mail from Dr. Serdar later that evening. He said he was returning a message? I tried to reach him the next day although he was busy and the messages I left with Carmen were never returned. However, I didn't receive any additional mail or collection attempts. The morning, nearly a year later, I received an email from Carmen, jingling with smileys and comic sans font... "I'm sorry to bother you but your name appeared on the delinquent account report. Dr. Serdar asked me to reach out to patients to offer the opportunity to take care of the outstanding balance and avoid a negative impact on credit reports." While very impress with Dr. Serdar, his administrative staff can't seem to get it together. Phones calls and messages have gone unreturned and nearly a year later I'm still getting invoices for a routine cleaning I was told multiple times would be fully covered. read more

Dr. Serdar is one of the best dentists in the City. To clarify the reviews before mine, he does clean your teeth on your first visit, but the hygienist does the cleaning there after. They now have TV's that hang in front of you and you can watch any show you want while getting your teeth cleaned! I like how they are a "paperless" office, and Carmen (secretary) is on top of her ish! You can literally send her an email and have a response within 15 minutes. My only gripe is that my house doesn't look like this office....super modern and chic. read more

Clean. Very clean. I recommended this office to a couple of germa-phobes with very high standards at my work and they are all pleased. There are not piles of anything left out on counters. Absolutely no clutter. The staff are all top notch and professional, with a special shout out to Carmen, who goes above and beyond to make sure you understand everything in terms of billing and scheduling. read more

I actually almost look forward to going to the dentist now. I get to sit back and relax in a swanky office overlooking Union Square while watching Sex & the City on DVD while Dr. Serdar does his thang. Dr. Serdar actually discouraged me from getting expensive treatments that I thought I needed -- I didn't think people turned down free money anymore! read more

I am so sick of Carmen and apparently I am not the only one. She has to the be the rudest woman and thinks that her stuff don't stink!!!!!! She is very sneaky in her billing. She over bills insurance companies for simple cleaning. Here is my story this time. I went for a cleaning I forgot to let her know that my insurance had changed from Delta Dental to MetLife. This was in March in September I received and email stating that she had billed my insurance and they denied the claim therefore I owe 299.00. So I called her and advised her that I have Metife so they should cover the bill. She then went and billed the insurance company 410.00. When I called Carmen she started stuttering and dancing around the bush and could not answer my question. Why did you bill me 299.00 and my insurance 410.00 She could not answer it. She is sneaky sarcastic and real pill. SO BEWARE!!! I have done medical billing for a huge medical practice for 10 years if we did something like that we d go to jail.. While I love Dr. Serdar, I don't like this woman. She will lose more clients from her fraudulent actions. I have called the insurance fraud department they fully agree that something is wrong. So they will investigate. read more

Most people loathe going to the dentist. I'm the rare soul on Earth that actually enjoys it, due to Dr Serdar, his staff and the surroundings of his office. From the minute you step off the elevator you are greeted by friendly Carmen and ushered to a goegoeus and modern waiting area with comfortable couches and every great magazine under the sun. When you are escorted to your room area, you are greeted with floor to ceiling windows that overlook Union Square. Sit down in the chair and you can pick from DVDs or Hulu to watch while having your teeth cleaned, a filling, root canal, etc. I have been so relaxed during these treatments that I've dozed off a few times. The most important aspect however is trusting a professional and excellent dentist, which in my opinion Dr Serdar is the best. I have had my share of dental work done, and really admire his approach. I never get the sense that he is forcing me to have something done--but is honest in his recommendations. And I know that the work he does is of the top notch quality. He is a perfectionist and his work reflects that. read more

I recently had to switch dentists and so I looked one up on the ever trusty yelp and found Dr. Serdar. First let me just say that the ability to make appointments via email is super awesome. Carmen, who runs the front office, is very professional, friendly and prompt with her replies. Right from the first contact I had a good feeling about this practice. When I arrived at Dr. Serdar's office I was greeted by Carmen who addressed me by name and introduced me to her staff. The front office is beautiful, with very modern furnishings that put you at ease from the moment you walk in. The treatment rooms are all immaculate and modern with up-to-date equipment. The digital x-rays where more thorough and easy than at any other dentist I've been to. Heather, Dr. Serdar's assistant, was excellent; funny, friendly and very professional. Dr. Serdar did my cleaning himself (a first these days, when hygenists do most of that) and he took the time to explain everything he was doing. And did I mention the view? Wow!!! What a great view on to Union Square and they also have headphones and on-demand TV via the Internet. Personally, I always find going to the dentist relaxing. I have good teeth and so it's a nice time for me to sit back and veg. . .but I think even those who are really scared of dentists will be put at ease here. Professional people, modern equipment and techniques, and a peaceful environment. What more could you ask for? read more

Be careful! They charge outrageous prices for a cleaning ($500). This is so outrageous that your insurance will come back and tell you they'll only cover $130 of it, and you'll be stuck with a $350 bill. Make them confirm with your insurance how much insurance will cover. Don't get surprised with a $350 bill! read more

Staff and service were excellent. All the other reviews are accurate. I wish I'd known more about pricing beforehand. My bill for a first time checkup/cleaning was $400 of which my dental insurance only covered $100. My fault for not inquiring about price or understanding my plan. Once I'm willing to spend more money on the dentist or I have better insurance, I'd love to go back! read more

Holy hell. I've died and gone to dental heaven. Gorgeous office in a great location. Awesome staff. Beautiful view of Union Square. Paperless--I freakin' love it! Also... Best. Dentist. EVER. read more

I recently had a cracked tooth and was able to get an appointment right away ( Carmen at the from desk is very accommodating / understanding). Dr Serdar performed an evaluation and within one appointment replaced the damaged tooth with a new crown. ( it may even have taken less time if I had not bugged every one about all the very cool equipment ) The process and equipment is very impressive Dr. Serdar and his assisting staff (and the office environment ) could not be more pleasant to deal. I highly recommend him for all dental needs read more

I used to have to pay out of pocket for Dr. Serdar's magic. And I paid it gladly. Golden girls while my teeth are being cleaned. Yes, please. And no, I'm not the best patient, but I appreciate his "helpful" reminders every time. Btw, Carmen is pretty much the best front office person I have ever dealt with. She is amazing--so organized, accommodating, and welcoming. Great Dental Hygienists too...they must have rigorous screening there. Lucky for me the new insurance requires no out of pocket. Hoo-ray! read more

I went to Dr. Serdar for about 4 years and referred at least 10 other people to see him. I am so sad that I moved out of the bay area because I am now having the worst time trying to find someone who even compares. Key points: - Entire staff is friendly, professional, and helpful. Carmen (the front desk assistant) is awesome. - Dr. Serdar is an absolute perfectionist - this really counts when you're doing major dental work! - Very nice office, latest equipment, etc. - Dr. Serdar is VERY observant. He notices every reaction and makes you feel comfortable about what he is doing. - Parking is difficult - I usually park in the Macy's Ellis/OFarrell garage One more thing: when you pick a dvd to watch during your cleaning/procedure, don't pick something too funny! I made the mistake of picking Will & Grace one time, and I had the hardest time not laughing while poor Katie was trying to clean my teeth! read more

Dr. Serdar is the best dentist in the entire world, HANDS DOWN. I have unbelievably severe dentalphobia, having been mistreated by more than one dentist in my life, and from the first time I sat down in Dr. Serdar's chair, I knew that I needn't be afraid any longer. He is gentle, caring and considerate and does amazing work. Even getting an injection from Dr. Serdar is a pleasure. No, I mean that, the guy is AMAZING. read more

I have recently switched to this dentistry and I couldn't be happier. Right away after the visit was scheduled I got an email from Carmen with the list of all procedure codes that will be applied to the bill and if I wanted I could have called my insurance and know right away how much would be covered (I didn't since I know from previous experience that pretty much everything was going to be covered). I don't know if this is a new thing since the complaints received, but I found out that the information were stated very clearly, so there will be no surprises, IF you read the email. People complaining about "just a cleaning", there is no JUST a cleaning, regular check up consists in: 1. teeth cleaning 2. x-rays (unless had been done recently) 3. oral exam Each of these will be billed separately and depending on your insurance, it will be covered differently. Previous dentist did exactly the same, minus did not inform before hand in details like Carmen did. Followed that email I managed to contact the old dentist office and they sent my history in time before the visit, that worked best since I had X Rays taken less than 1 year ago and at the time of the visit this office thought I only needed the minimum amount of X-Rays (people complaining about it, it is your duty to request the history disclose in time from your previous dentist, since you need to give authorization, no one can pull your history without it, so do your homework instead of complaining). When I arrived I was early, had to file few pages, all using a tablet, fairly straight forward. Cleaning was on time, happened to be all manual (no ultra sound) and honestly I prefer that way, less stressful. X Ray followed and finally the visit from Dr. Serdar, very thorough, nice and competent. Luckily nothing to report, everything fine and my insurance covered almost everything, I was left with $5 to pay. Is it a cheap dentist? No, but in the Bay Area I haven't found any better price. Is it a good dentist? I think so and is worth it, I was way happier with this one than the previous one, where I was always treated with an attitude. People complaining about pricing or insurance coverage seem to me they rarely go to the dentist or they don't know how it works in here or have a bad insurance and they should contact their employer instead to have it changed. read more

I came in for a filling but had to come back a few month later due to consistent pain in the area that Dr. Serdar was addressing. He was able to fix the issue, but it was disappointing that I had to come back a second time, especially considering the premium he charges for his services. read more

Dr. Serdar runs the best dental practice I've ever been to. Granted, I haven't done any major work, but for the few times I've been there, I have found him and his excellent staff to be helpful but no pushy, friendly and professional. You actually feel like you're going to an exclusive spa when you're there. The office is modern and fresh and located in beautiful Union Square. That entire staff refers to you by name the moment you get off the elevator like you're an old family friend. You can sit and look outside or watch some episodes of "Sex in the City" while your mouth gets a thorough cleaning. Back in the day, Dr. Serdar used to do the cleaning himself. Imagine that?!! He doesn't do that anymore but he does make sure you have all your questions answered and he really tries to make you feel comfortable and welcomed. He has the best mannerisms. I totally want to make out with him. He's such a teddy bear, but he also knows his stuff as well. I could listen to him all day... Now, I actually enjoy going to the dentist. read more

The doctor, receptionist, place are great, but just the whole experience they create is amazing, so organized, so clean, so professional, so beautiful, so impeccable... This place is the best! I can't believe the words that I am using to review a dentist!!! read more

It is really great when you look for a 5-star business on Yelp with phenomenal reviews, schedule an appointment with them (despite them being very busy), and then go there and actually have a 5-star experience. Staff, overall experience, and Dr. Serdar were all great! View over-looking Union Square was just a nice bonus. read more

Dr Serdar and his staff run the best dental practice I have ever been treated at. I recently had a broken filling in my molar, and the entire process of scheduling the appointment and having the filling repaired was absolutely free of fuss or stress. Dr Serdar himself is a real professional, thoughtful yet efficient, with a great bedside manner. He keeps excellent track of his patients' ongoing dental issues, and takes the time to explain what he's doing. The repair work he did this past visit? Top notch and virtually painless. Dr Serdar's staff are also wonderful - kind, cordial, helpful, and competent. Usually people dread having to go see the dentist, but Dr Serdar and his team somehow manage to make it as pleasant an experience as I can imagine it possibly being. read more

I couldn't be more pleased with Dr. Serdar's office. I've been a patient for over a year and whether it is a cleaning or smoothing out a chip on a tooth, they always do a fantastic job. I will continue to refer friends and coworkers -- best dentist I have had. read more

The whole experience - the office, the staff, Dr. Serdar himself - is top notch. I've referred him to people who, upon mention of his name, will stop what they are doing just to say how much they love him. He's especially good with people who are afraid of the dentist! read more

What an incredible dentist! I honestly have nothing but a glowing review for Dr. Serdar and an even more positive review for Carmen, the front desk gal who helps schedule appointments. Initially, it takes a while to get an appointment because the office is so popular, but believe me it's worth the wait. Carmen even kept me alert to last minute openings and alternative options, which I happily took, so it's not impossible to get a convenient appointment. As for the comment regarding pricing, Carmen is quite upfront with you on insurance, what is covered and what is not. For example, my insurance provided appropriate coverage but my boyfriend's did not and she made sure I was aware of the discrepancy. The view is great, the people are outstanding, and I can't believe I'm saying this, but i'm looking forward to my next appointment! read more

I had one cleaning with Dr. Serdar back in mid 2018. He was wonderful and had a great demeanor. I was pregnant so I didn't get any X-Rays. Prior to the appointment Carmen at the front desk checked my insurance and said I would be covered for a cleaning. A few days later it turns out they are out of network and my plan apparently doesn't cover out of network. I take the blame here as I should have checked with my insurance as well, but would have appreciated if she could have told me that before I got the cleaning. So I agreed to pay the $300 with my FSA. I set up a Pay My Provider and have the check sent. I don't hear anything back and assume they got paid. A full year later I get an email from Carmen telling me I'm incredibly delinquent and the bill needs to be paid now. How am I just hearing about this now? At this point my FSA for the prior year is closed out, so I can't reissue the check. I told her that since she took a year to let me know she didn't receive the check she denied me the opportunity to have another check issued from my FSA and could we come to an agreement. She told me it was my problem and sent me a passive aggressive email saying "I'm sorry to have to add more to your day to day life. I'm sure it is annoying and frustrating for you." read more

Well, I just had my first visit with Dr. Serdar. It was so impressed with everyone there from the moment I made my appointment (thanks to Yelp reviews). Carmen was excellent in getting my set up and I'm so grateful she called me to remind me of my appointment. She's definitely on top of her game. Heather was patient and attentive when taking what felt like a hundred x-rays of my mouth. Dr. Serdar was thorough, professional, and kind. As other reviews mention, he did the first cleaning. I left feeling confident that my dental care is in good hands. I'm super glad I found this dentist! read more

Dr. Serdar and his colleagues are as good as it gets. The patient experience and quality of care goes beyond expectation. Dr Serdar is the clinician you want to keep on your care team indefinitely. His colleagues including Katie (hygienist) and Carmen (managing access) are incredibly personable and caring. Despite coming here only few times a year at most, definitely feel part of the 'family.' I feel incredibly confident in the clinical guidance given and feel my voice is heard. I never ever feel i'm being sold something or opinions are made outside of what is best for my care. This is the place to get dental care! read more

Dr Serdar is without doubt the best dentist I've ever been to. On top of the amazingly spa-like office and the best receptionist on the planet (Carmen), Dr. Serdar is a pleasure to visit. And that's taking into consideration how much we all hate a trip to the dentist. He is polite, professional, and thorough. I've been going to him for about four years, and will never go to anyone else! read more

The most high end office/service I've ever used. I've never had a dentist who took a digital picture of my tooth, then showed it to me immediately. I decided I didn't need all of that, so I'm back with a more basic dentist. Everyone there is fabulously nice, professional, wonderful. My only issues were that I didn't want to pay for gadgetry and that they refused to send my records and xrays when I wanted to take them with me to my next dentist. (weird.) read more

If you wish to pay $500 for a teeth cleaning, then you can come here. This is abnormally high where you can go to other places with good service and receive a teeth cleaning with x-rays for $200. I will not be returning. read more

All I can say about this place is WOW. When i located this gem. I was in extreme pain. I had an infection in my mouth and my regular dentist would not return my many many phone calls. I finally could not take the pain anymore and decided to look for another dentist. By luck I found Dr wonderful Serdar. I call them and explained that I was in a lot of pain and the Angel on the other line (Carmen) said "come in right away, we do not want you in pain). I ran over and was greeted by the most nicest person, Carmen. Everything went smoothly, Carmen registered me quickly, I was whisked into the exam room where they took care of the pain, took x rays, explained in great detail the problem and was told that I would have to be referred over to Dr Weisen (another Gem) that specializes in bone deterioration. This place is a God send and anyone would be a fool not to go there. Sadly my insurance has changed and I will no longer be able to go there, but I hope in the future I will. Thanks for everything Carmen and Dr Serdar read more

Dr. Serdar is the best dentist EVER. He's a perfectionist which, in my opinion, is a good trait for dentists to have. I love him and his whole office is great. And the view of Union Square, coupled with the flat-screen tv with DVDs from which to choose, certainly doesn't hurt either. And neither will your dental work if you go to Dr. Serdar! read more

My tooth filling fell one week after the visit. I will never go back.... In addition to that he is very expensive. Not worth the price. read more

Let me just set the stage for you, as this is no ordinary dentist experience. Upon entering the swanky environs of Dr. Serdar's office - replete with modern art, minimalist furnishings yet cozy brick detailing - you'll be welcomed by the charming Carmen and encouraged to relax with a pellegrino or still beverage, as lounge music wafts through the airy office. The office houses state-of-the-art technology, using 100% digital records and archiving and equipping each chair with a flat screen HD TV. But all of these externalities are merely a bonus because Dr. Serdar and his team are phenomenal in themselves. I've been a patient of Dr. Serdar's for almost 7 years, so I can attest to his consistent excellence, integrity and genuine interest in each patient's life. He is empathetic and savvy at what he does - a great combination if you ask me. Carmen is also a huge asset for this office - in addition to being a warm individual and fabulous communicator, she's proactive, smart and knows how to navigate through the most trying and complicated insurance situations. The scheduling by email is also a huge plus! read more

Pluses: - nice design of the office - some what new equipment - polite hygienists Minuses: - faux (rude but with smile) receptionist, I believe Carmen - Doctor, I've only seen him for 5 min - general info, nothing new - not sure why was I charged as much as if Doctor would perform the cleaning himself, around $380!!! But instead the cleaning was done by the hygienists - expensive in general. Also was recommended to extract the tooth, but other dentist did root canal instead and now I have a perfect tooth and not an implant read more