Was told on the phone my order could be picked up. When I went to pick up the order I was told that…read morehalf of it was actually out of stock. Why tell me my order was ready in the first place? I waited another week and a half for the item to be delivered...nothing. I call and was told they would overnight ship the missing item. It showed up 3 days later. No refund or discount or anything. Ridiculous and oblivious customer service.

They refuse to accept back their device despite me not using it. They require a doctor to say I…read moredon't need it. Their service is among the worst. They should be investigated.

I am a current resident at the Fairwinds. If you are looking for an independent living environment,…read morethen the Fairwinds is a really good candidate. The front desk, restaurant and bistro, housekeeping, fitness, laundry, etc. staff are really excellent. They are friendly, helpful and kind. If you require assisted living, go elsewhere! The Health and Wellness organization is a sad joke. There are no permanent nurses. The CNAs can't make decisions on their own. The leader is lousy. The organization has been a revolving door for years. My needs have recently increased and I now require assisted living services. I am both frustrated and frightened. I am looking for a new place to move my wife and I. Like many communities they emphasize their ability to scale services as residents' needs increase. Don't believe them!

My mom has been living here for almost a few months now and she enjoys it for the most part. The…read morestaff and residents are friendly, the facilities are nice and there are a variety of activities to keep residents entertained. However, one area of opportunity is with the food The restaurant meal options are limited for those with more particular dietary restrictions. This is what my brother and I worry about most for our mom currently. Residents here get two meals a day (including a continental breakfast). Sometimes the menu options just don't work for my mom. My mom has given feedback to the chef and is hoping to see improvement - but perhaps it will take some time. We will continue to share feedback and hope for improvement. There are many good things about Fairwinds and my mom is really hoping to stay here.

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

I was evaluated by an OT named Cory several weeks ago. dispite my medical complications and…read moreinjuries he told me he had no need to consult my medical chart and dismissed my bath aide without any input. said my medical chart was.too long to look at. This was just a start. very dismissive and extremely unhelpful. Avoid him if possible or use another agency

I was referred to EvergreenHealth Home Care for hospice care for my loved one. Contacting them was…read morean easy process and they made all the arrangements within 2 days after learning of the urgency. The social worker came to assess the situation, went over the binder with all the information and contacts, and gave me the support I needed. The bed and all other equipment were delivered on a Wednesday after calling them Tuesday morning. Nurse Venus came over on Wednesday evening to familiarize me with the process - from medication to adjusting the bed, changing diapers, etc. She was very respectful and showed a lot of compassion, understanding and patience. I was a wreck and she walked me through what to expect and gave me all the contact numbers I may need. My loved one was only in hospice care for a day, but the care and compassion shown to me by nurse Venus and the staff at the office helped me through this most difficult time. Months after my loved one passed, they continue to send me materials on grief along with their program schedule for counseling. I highly recommend EvergreenHealth Home Care.

The thought of having to leave my mother in the care of others was incredibly difficult for me,…read moreeven if just for a short time. That is until I met the good people at Aegis Living in Redmond. Every single staff member I have met there is filled with kindness, compassion, humor, and a strong desire to help in any way. The management went out of their way to ease my mother's fears and my hesitation. Mom has only been there a few days but she is getting the best care I think she can possibly get. I appreciate each and every person at this facility and cannot thank them enough.

My family is extremely grateful for the excellent care which Aegis of Redmond has provided for the…read morethree years my 97 year mother has been there. She is very well cared for, kept as safe as possible, and is quite content; she does not seem stressed or worried. The caring and attentive staff constantly monitor her moods and needs, and are always available to sit with her if she is ever distressed or confused. She also really likes the food- and she is quite a picky eater. Further, the staff provide transportation and assistance as needed to my mother's doctor's appointments (COVID restrictions permitting). Aegis provides a wide variety of activities to keep their residents occupied, and the staff consistently go out of their way to encourage family visits as long as it's safe. Importantly, the excellent care provided to the residents by the management and staff have kept the residents COVID-free. In sum, my family is most appreciative of the clean, safe, and caring environment provided by Aegis for our mother.

My mother developed dementia about 7 years back, and as it has progressed our family was in need of…read moreadditional support. Dustin has gone beyond the role of a healthcare worker, and has been an incredibly kind friend to her. He is also good with her chihuahua Lucy, always offering to walk her when he comes to see my mother. He drives her to doctors appointments, helps with weekly meal prepping, and is always ready to pitch in with whatever task may be at hand.

From the owner: Compassionate Home Health Care in Seattle tailored to your families needs…read more Visits.care delivers exceptional, personalized in-home support rooted in empathy, compassion, and respect. Our mission is to connect individuals with special needs and their pets to high-quality care in the comfort and privacy of their homes—where healing and well-being naturally thrive. We believe wellness begins in familiar surroundings, guided by trusted professionals who understand each person’s unique needs. Our services are tailored to support daily living, emotional well-being, and overall quality of life—with thoughtful attention to the details that matter most, including the presence of cherished pets. Built on a foundation of excellence and empathy, visits.care is driven by a singular vision: Encompass Compassion.

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

My wife and I had come to the conclusion that home health care would be a good solution for our…read moreneeds. I am in hospice in the end stage of my battle with ALS. Over the past several months we have had the wonderful services of Suzette! Very professional and easy to get to know and became very comfortable with. Suzette had the responsibility to get me up in the morning and get me ready for the day. Washing, brushed teeth, toileting, dressing, and feeding. Also, took great care with cooking and cleaning some of the areas needed. Suzette was always on time and was a joy get to know and talk with. We would not hesitate to rehire in the future as the need arrizes.

This was hospice care for my husband. The CNAs were knowledgeable about his ostomy, thickening food…read moreso he would not choke, repositioning him regularly when he did not object. They were caring and empathetic. The office was available to me easily if I wanted to change any aspect of care. They also treated the payment side of things with taste and good timing.

With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.