Love the technicians here. I've been coming here for YEARS! My girl Cheylan is obsessed with…read moreclean cuticles. We've developed a friendship and I just think she is so intelligent and such a beautiful human. She did the CUTEST nails for me for the holidays! Mario is the owner and it's been fun to watch him evolve. Now a married man! So happy for him. Chay is my pedi guy. He's been wonderful to chat with too. I look forward to my be time here. Love the music and convo and humans. Nails are always on point. If on rare occasion something isn't right you can come back for free repair. Love ya all! Thanks for being awesome.

Was a repeat customer for about 6 years, but since the new owners took over and all new techs I'm…read morenot a fan. Thanks to whoever posted where the old techs are now!!

My daughter and I went for pedicures. We both had a wonderful experience. Our technicians did a…read moregreat job and were very pleasant. We didn't have to wait long either. We will definitely be going back to this salon.

Booked pedicure appointment with a friend. We arrived early, the nail tech that worked on my friend…read morewas nice. My nail tech was obviously in a huge hurry, asked if I wanted my nails cut I answered yes please, she cut three of them. My entire spa pedicure took 15 minutes. This was not a relaxing enjoyable experience. When I got home and looked at my nails, there is nail polish on my skin. Also taking cutting implements out of blue liquid is telling me that they aren't sterilized. Would not recommend this salon. This is by far the worst pedicure I have ever had and I've had many.

Exceptional service, quality, and elegance. What a great pedicure experience - Varnish never misses…read morewith a great, long-lasting pedicure. Must book in advance! Great staff and don't be afraid to join the waitlist - they do call when appointments open up! Love the modern and elegant vibe that is a step up from most nail shops.

This is my first time to leave a negative review for any business. I have used this salon 7 times…read moreand have had long standing appointments cancelled 3 times, 2 of those at the last minute. They do a good job with the pedicures but I can't count on them to honor the appointment. Also even though I book the first morning appointment at nine, my technician has never been there before 9:15.

Verbal communication with my initial nail technician, "Sam" was neither friendly, nor…read moreaccommodating, however his craftsmanship was decent. I showed him a picture of the nails I wanted, and he said "No. We can't do that." I teased and pressured him, but he didn't respond. He did execute the basic shape and colors. Then, smiling, accommodating "Genny," took over. She repaired a few minor flaws that careless Sam had left on my base coats/acrylic edges. Then, she confidently and happily worked with me to achieve EXACTLY the look I wanted! Unless I'm just going for a quick polish, and no one else is available, I won't go to grumpy Sam again. But I WILL DEFINITELY RETURN AND REQUEST GENNY! I'm overjoyed by her work, and she was pleased with her work, herself. In fact she had me pose, and took pictures. I would've given Model Nails 5 stars, hands down, if I had only dealt with Genny. From now on, I know the trick, and will definitely go back, and see Genny!!

If you wanna spend 110 dollars acrylic nails and pedicure you could do yourself. Definitely go…read morehere, I've had these nails since Saturday and they've already started to fall off. And I have open wounds around some of my nails from the lady filing my skin. The women that did my toes was very lovely though

Cindy is amazing! Ive been here twice for gel X nails and have been more than pleased both timesread more

This place is amazing!! You will love coming here! The staff is very friendly and professional…read more Cindy made my nails look amazing. This spa is very clean.

Van at pro nail is by far one of the best nail techs I have ever went to. She's consistent and fair…read morewith pricing. You always know what your paying up front, I've never left unhappy. She's the sweetest lady I would give her my Money over anyone. I go to her for my ombré colored nails. She has 20+ years of experience doing nails. Want other to know of this hidden gem!!!

This nail salon has went downhill. At one point it was the only place I went. The customer service…read moreis gone. The cost has went up and the quality of the service is poor.

3 stars because the space is amazing. Also, 3 stars because…read moreI had to even out the customer service of the two women who were there. One was very friendly and personable, the other was not. She barely acknowledged me and the person I was with when we walked in. As for my nails, the pedicure was great. They used warm stones are your legs that feel amazing. Would consider going back just for that part. As for the manicure, I'm okay on not getting a gel manicure again. On the very first day one of them chipped. Mind you while getting them done we were having a conversation about where I had gone previously that my nails chipped the same day and I never went back.

If I could give it 0 stars I would. The facility is very nice but the service itself is awful. I…read morescheduled an appointment for a full set and Lee did them so fast and rushed through them and was very rough, I had to ask him numerous times to stop because it hurt. I came in for nude coffin nails and I got some type of bean shape they're awful and then he had the nerve to charge me 55$..... for trash. One of the worst places in lex

Lance and his wife Rachel are amazingggggg!! This was my 3rd visit here and I really have found my…read morenail people here in Lexington. Lance is incredibly gentle and thorough and Rachel's skills are meticulous and clean! She will shape your nails to the heavens!!! And I'm still wearing this exact same set. It's been a whole month and I haven't broken a nail! There's no lifting either. My toe polish hasn't chipped at all. Idk what products they use, or if it's the technique but I'm not going to anyone else!!!

Will never be back!!! I paid $80 which is the most I've paid for sns at this salon before, and it…read moretook the guy 2 and half hours to do!! That is absolutely ridiculous! I never complained, but within a week the sns started chipping off. Now it's week two and 3 of my nails have already fallen off which I've never had happen that soon after the service. I did love my nails and didn't mind the extremely unnecessarily long time it took, or the price. pay that much I expect quality as well as the service to be done in a timely manner especially when I am one of two customers in the salon. I've been going here for years but I'm so disappointed and sadly won't be back :(