We love the doctors but good luck ever trying to get these people on the phone…read more You are better off going to the hospital than relying on them to answer the one. Last time we sat on hold for a hour and still no answer. We have done the call back thing and they didn't call back until 15 minutes after they closed for the day.

I brought my daughter here for her first visit and LOVED IT! Everyone was so friendly! This…read morepractice has a number of Pediatricians but we chose Dr. Kathleen Barry and SO GLAD WE DID! SHE WAS FANTASTIC!!! I loved that she sat down and really got to know us. The nurse (I'm terrible with names and forgot it) that took our info and administered our daughter's shots was EXCELLENT too! I never felt like we were being rushed in and out. The office itself has a very kid-friendly-look and I liked how there is a sick side and a well side for the waiting room. I'd HIGHLY recommend this practice if you are searching for a Pediatrician.

Doctors and nurses are super friendly. I was seen super…read morequick. Great customer service. My kids love coming here.

My son goes to this location and we have had nothing but positive experiences. The doctors are all…read morewonderful and professional. The staff is so caring and you never have to wait for very long. The extensive hours is a huge plus as well!

I absolutely love Julie and McKenzie is my favorite but sadly the last few times Heather the RN has…read moremade it extremely difficult to want to stay with this practice even though my daughter Tatum has been going since she was a newborn. She just turned three a few days ago, I've never missed one appointment. I've never rescheduled with that being said there's been plenty of times that the provider has specifically told me I could do a call or a video appointment because my daughter was continuously having the same issue and had already been seen multiple times for the same issue very recently. Heather refused and said I had to come in person even though the provider clearly told me when I finally came in person that she would've happily did a phone visit now my daughter turned 3only 2 days ago mind you Airflow sent the providers office a form for her to get free diapers where my hours have been cut back and we're in desperate need of diapers. Heather refused to send it saying that my daughter is behind and needs her three year-old exam well child well considering she just turned 3 only 2days ago, it seems you would be able To complete the forms since she's never missed anything and I have an appointment scheduled for the soonest you could get me in and especially knowing she's out of diapers. There's no compassion or understanding at all with any messages with her.

Gotta question about your health? Want your blood taken to see if you are maybe iron deficient?…read moreDon't come here! I came here for years but when I've asked genuine questions my last 4 visits they all got shut down. Doctor Johnson refused to take my blood every time I asked at a check up. Then he kept writing a prescription for a anti-fungal that could cause liver failure!!! WTF is wrong with these people! So you can't take my blood for my concerns but your going to prescribe something that does more harm to my body than good???? And the way Dr. Johnson said it to bothered me he quickly slid it in there "but we'll have to check after 4 weeks to see if you have liver failure" WHAT? Then I won't take it! Simple as that! But God forbid somebody wants to find out if they're iron deficient don't take their blood. Seriously listen to your patients!

The staff in the children's emergency room were amazing! I love that they explained the entire…read moresurgery and recovery process to my 11 year old granddaughter who is having surgery.

so I'm not sure where to begin! the doctor s and nurses seemed to be okay but my youngest soon who…read moreus having issues with his private area he's a baby fixing to turn 1 so they wanted to do a ultrasound and see what the swelling is! so me and my 3 waited for roughly around 7 hours to be told they can't figure out what it is! so there gonna refer us to a urologist. it gets even better after this! so we have been stuck here at the hospital overnight! it is now 8:04 am we got here around 7pm last night. because one of the staff who work here the ones who go park your car etc etc well when me and my kids were finally done and waiting to leave he gets in my car to bring it up to us and he seems to be getting a little irritated because he can't figure out how to start the car even know I told him I only have the emergency key fob so you have to place the key in the emergency pocket under the console I drive a ford flex and then severa minutes later he tells me to come on so me and my kids have to walk outside in the cold mind you this is around 1 am last night my sons are 6,3 and 1. but he told me he says I can't get it to start how do you do it?? I'm like okay all you do is place the key fob here then you press the push start button but guess what there was no button to press!!!! I was super mad and angry!!! because I am still making car payments on this car! how In the world do you break a push start button?!?! what an idiot please guys if you have any recommendations please let me know!! and please do not let the staff park your car!!

Clean and quiet little office. Nice receptionist and sonographer! Very easy to find. As soon as you…read morepull into Forsyth medical hospital on the emergency side, follow the fork to the right, First right, then it's in a little dead end on its own.

Horrible practice... both locations. They are open on Sat and Sun, but if you make an appt on…read morethose days, they charge you extra. They don't tell you that when you make the appt. Their website doesn't mention it either. Website clearly states they are open on Sat and Sun, but they bill you for a charge that says "service when office is normally closed." WTF! In addition, if you ask a question during a child wellness visit, they will charge you for an extra office visit. Literally... at the end of our wellness visit, the Dr asked if we had any questions. We did. Again, no mention whatsoever about extra charges, but when the bill came, there it was... the full charge for the wellness visit and the extra office visit. Their excuse? We asked a question unrelated to the wellness visit. How are we supposed to know what's questions are ok to ask? It was about our childs wellness! If the question was out of scope, the Dr should have told us so and given us the choice to have the question answered. We've also been to the ER twice because these people are so money-hungry they won't call in a prescription for you. Scratched eye, simple anti-bacterial ointment would do the trick. Nope -- go to the ER if you want it. Kid had hives and we asked "Is there any medicine you can give her"? No, try tylenol for the discomfort... but go to the ER if lips start to swell. Lips swell later that night, off to the ER we go. ER gives a single dose of a steroid and kid is up and running around playing in less than 5 hours! Seriously... no medicine will help? BS! The Dr's are nice enough, but they will nickle-and-dime you any chance they get. The on-call nurse/doctors are absolutely worthless and will cost you thousands in completely uncessesary trips to the ER. Novant as the parent company has no interest in customer satisfaction. They will charge you for things you had no idea would result in a charge and won't take any ownership of the fact that no one told you there would be a charge. Seriously, avoid this place.

We moved here a few years ago. A mom group on Facebook recommended Twin City Pediatrics to us in…read moreWinston Salem to us. We did use that location at first but when we moved to clemmons we come to this location more often now. We have seen Dr.Forest, Dr. Hoyle, and Dr. Hyaek so far for our visits. They all have been very kind and very helpful when the kids are sick or for check ups. The nurses call you back in a timely manner and are really nice when you call with questions. And the ladies up front greet you and say bye with a smile. They also schedule appts and they are very helpful and patient when it comes to that area. They have amazing patient rooms! Each room has a different name. For example the space room or camp room. The walls are painted to reflect the named room and some have cute decorations. My boys love them and it makes them feel more comfortable. They are not just in an office they are in a place the can explore or ask questions about to get to know the nurses and doctors. I love that both locations intertwine and that they are even open on weekends at one of the locations till 12pm for sick visits. This has been super helpful at times when ear infections happen over night or when you think your kids are kicking the bug out and then the next day it's a turn for the worse. Also when my son was 6 months none of the urgent cares would see him because he was under 1. So again... it has been helpful. Thank you all for your service. You are greatly appreciated.

We love, love the staff and providers here! We've had visits with several providers and have loved…read morethem all, but if you're looking for a name or two, you cannot go wrong with Dr Vapne or Dr DeWeese! They're both awesome. They're great with kiddos, helpful, thoughtful and caring - visits are never rushed and very thorough - knowledgeable science based medicine! 5 stars for the practice - I've only given 4 because of the new answering service. The staff answering phones could stand a course on phone etiquette and are just, generally, unhelpful... ask for them to send a message to get someone from the clinic to help!!

I started with our pediatrician here just before they became part of Atrium. It took a second to…read morefind the doctor there that I felt like worked best for my family. Once I did it has been great . Then the Atrium buyout happened. I will say the service remained the same in person but now instead of picking up the phone the best way to get to staff is through a portal message don't love that. Also the after hours line is now a bigger line of people all over. The service with them hasn't been great. Still love the doctors and nurses we see in person.

Have been going to this doctors office for over 25 years ! Love the doctors and nurses and front…read moredoor staff they're all amazing and actually listen to your concerns ! The care they provide is outstanding couldn't ask for better drs

My children have been going here since they were babies. They are 15 and 12. The staff is always…read morefriendly when you call. They try their best to get you same day appointments. My daughter was sick and I called at 2pm. They saw her the same day! They send you a text or email with a link to fill out the pre appointment paperwork. So when you arrive you aren't juggling a sick kid and the clipboard with pen. You can also pay your copay prior to the visit for an easier checkout. Every nurse we have encountered has been more than friendly. The doctors care and are thorough. The lobby area and bathrooms are always clean. I've never had a problem with them filling refills timely. The one thing that stands out that I love is the artwork throughout the office. And of course the fish The fish at the entrance have always been a favorite for my kids.

Dr. Roberson is wonderful, down to earth and listens. Front desk staff is sometimes a little sparky…read morebut I just overlook that. I forgot my mask once and they charged me $1

Moved to NC a year ago. It was very difficult to find new doctors that we trusted. We have loved…read morethis office. The staff is so professional and kind. The doctors here are great! We trust them very much with our daughter! Would highly recommend!!