Good work but for double the price. Way too official - make…read moreyou sign waiver for repairing a A/C

H and H has merged with Christian HVAC in Southampton and their service has become very poor…read more First service call we were given a window by 5pm and after waiting all day when we called were told maybe by 7pm. Second service call the serviceman did not bring the items requested and overcharged us. They were going to come out for a third service call to make it right and never called to reschedule. I do not recommend doing business with either company.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

I couldn't recommend Universal enough. I called in the morning about an AC issue - Tom offered a…read morequick solution first that wouldn't have even required him to come out. When that didn't work, I called back and he was here within an hour and a half. Diagnosed the problem right away; fixed it with an efficient, cost-effective solution; taught me along the way about what he was doing & why and other things I could do to help my AC unit. He was in & out in less than 15 minutes. And I'll be calling again in September for my heat!! Highly recommend!!

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Yanni at Green Air was hands down the most responsive, honest, reasonably priced, and most…read moreimportantly quality option when our furnace went on the fritz in the middle of a cold snap. His crew was amazing - shout out to Antonio and the other guys who were courteous, professional, and committed to doing their best work in an amazing amount of time. We went from a frantic phone call on Monday to diagnosis and completely new furnace on Friday. I will 100% go back to Yanni and Green Air in the future.

I turned to Yelp to find an HVAC company to install a natural gas heater in my garage. I came…read moreacross Northampton Heating and A/C and was happy to see 1) they were local and 2) all the 5 star ratings. I figured all those 5 star ratings couldn't be wrong. And happily they weren't. Throughout the whole process, from quote to installation, Bill was informative, friendly, neat, and professional. He took pride in his work and genuinely appreciated being able to be of service. He even went above and beyond and replaced a busted vent he noticed on our clothes dryer. I'm looking forward to a warm garage come next winter and will be calling on Bill for any future heating and A/C needs.

I continue to call Bill when I have a heating or cooling problem. I just had him here today (Oct…read more2020). He's as good and honest as I remember. He fixed my furnace. The pilot light wouldn't stay lit. He worked his way from all the obvious and inexpensive fixes and only got to the more more expensive ones when the simple fixes didn't work. He communicates very well -- he told me what he tried and what was next as he went. I ended up needing a new gas valve and pilot assembly. In my 20 years here, I have never seen my pilot so strong. I'm very pleased with his work. He also helped get my potbelly stove with a gas assembly working again and had some helpful thoughts for how to make it retain more heat.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.

To answer the previous removed question. Last name begins Bam. That's as far as I care to go. Very…read moredisappointed that my distrust of businesses like this was proved right. Any business like this - heating, plumbing, electrician, etc have you over a barrel because you HAVE tobuse them, and they stick it to you. We got a lesser heater with vastly easier instalation (thanks to me), yet paid 1k more.

Purchased a a/c & heating system from Cool Aid and I am very pleased with their work. Took \time to…read moreexplain the system. Very neat and very customer friendly. Pricing was very competitive. I give them 5 stars Norm Goldenberg

We bought a very expensive dehumidifier from Cool-Aid Co. for our home's crawlspace. We have just…read morelearned that the two Cool-Aid workers who installed the dehumidifier either broke the fan or did not inform us that the fan was broken when they pulled it from the box. The dehumidifier never functioned other than to make a lot of noise, which increased to intolerable levels over time. After several months of increasing noise, I flipped off the fuse to cut the power to the dehumidifier. We are in our 70s with health problems so we don't go into the crawlspace. Recently we had a different company check the dehumidifier and he pulled the humidifier out of the crawlspace and showed us that the fan was broken. He said there were pieces of the fan on the floor of the crawlspace. His guess was the Cool-Aid crew dropped it down in the crawlspace and broke the fan and that is why the dehumidifier made so much noise. Also, the tubing that should have been connected from the dehumidifier to the sump pump drain was still coiled up in the compartment that is supposed to hold the water drawn from the air, as shown in the attached photo. The water compartment was clean as a whistle, as was the filter, so clearly no water had ever entered the machine in the months it operated. The Cool-Aid crew apparently knew that the dehumidifier would never work. They had never bothered to even set up the tubing to carry the water taken out of the air and drain it into the sump pump. That indicates that they knew the dehumidifier would not function. What other explanation could there be? Certainly we expected that it would be connected to the drain and sump pump: we would not have been physically able to go into the crawlspace and empty the water compartment constantly. When I contacted Cool-Aid a week ago, the owner's response was that it was too late because the warranty had expired after one year. He did not come to look at the broken fan. He did not offer to try and fix the dehumidifier. It is not a warranty issue because there is evidence that the Cool-Aid installation crew broke the fan of the dehumidifier down in the crawlspace. Since it was broken by the Cool-Aid crew, the warranty would be not be any good. It is not the manufacturer's fault that the Cool-Aid crew broke the dehumidifier while installing it. Why did we wait so long? First, we didn't know we had been cheated and thought eventually the dehumidifier could be fixed. But operating without a fan destroyed the motor. Second, I was being treated for cancer and with covid raging and my suppressed immune system, we could not have anyone in the house. Bottom line: Cool-Aid ripped us off and refused to do anything to remedy the situation.

Joint Way has installed four mini-split heat pumps (eight zones) at our building. For a…read morecompetitive price, the Quality of the work is excellent, all the way from system design through installation and servicing.

I think the most important aspect of any service is that providers are being fair -fair in price…read moreand solution. Communication is a close second. Joint way is all three. Olga is a great communicator as well! And it seems to locally owned. They fixed a mini split issue and boiler issue for us.

Replaced my water heater at a reasonable price. The new heater started leaking so I called him and…read morehe came the same day to fix it. I will be sure to use David agian.

Great service, great price, great people. Completely transformed our bathroom! The company was…read morealways on time and the work was of great quality. Their estimate was also accurate to the final bill and the price estimated was competitive or better then all other estimates. Highly recommend!

Al came out after I had gotten a few other estimates. I couldn't believe how much less he charges…read more than any of the other HVAC companies I contacted. He repaired my heat pump. He is absolutely the ultimate professional. He really knows his stuff and he treated me like I was family. His only concern was that I was happy with his work, which I was. He was professional, immaculate, and extremely polite. I can't recommend him highly enough.

From the owner: Alan Lee Litvin RST / Retired Shop Teacher…read moreHeating & AC Specialist Master Technician Licensed & Insured Extremely reasonable prices Old time craftsmanship Modern tools & equipment 24/7 Churchville, PA 215-917-8451