Joe and his two lady workers did an outstanding job on the porch repair and painting work at our…read morehouse this week. The three of them were excellent workers in very difficult weather (HEAT) conditions. They were polite, professional, and very focused in their work. Joe also carefully explained each step in the project. I will use this fine team again, and I strongly encourage you to use Crafty Designs when you may need help with a variety of projects.

I requested the popcorn ceilings to be removed from my home. I invited Joe of Crafty Designs over…read moreto view the home. We set up an appointment for Thursday at 11. I should have known when he came at 11:40, that there would be problems, but I gave him the benefit of the doubt. He said he was running late and the GPS, took him the wrong way. He came in viewed all the ceilings. We spent close to an hour with him telling me how his company would remove the popcorn, give it a smooth finish, and paint. He gave me a cost of $2800, I told him I didn't want to pay that much, because no one is living in the house, I'm not sure what I want to do with at this current time and when my husband gets back in the state he's going to have the entire house remodeled. He then said $2000, and I said fine. He said the project would take 3-5 days. We agreed to meet Saturday at 9 to let him and his crew, and to hand off a key to the house. He texted me Saturday morning to say he had gotten a flat tire and could not get the until 10, but end up arriving closer to 11. He let his 2 person crew view the house and stated they would get right on it. I told them that this was a project that I was handling on my own and would be back later to check on the progress. I went back to the house at around 5 and no one was there. I went the next day which was Sunday and no one was there. I skipped Monday, and went on Tuesday at around 11, and no one was there. You could tell someone had been in the house because it had been prepped with plastic and a pole sander was in the back bedroom. I started to get worried and lose confidence in the company at this point. I had not seen any more workers no matter what time I showed up and the popcorn was still on the ceilings. I called Joe to ask what was going on and he said that the ceilings could not be taken down as he originally thought with warm water and dawn. He said the ceilings had been painted over and they would have to be sanded down, re- mudded and then painted. I told him that there was a new hole in my kitchen ceiling that was not there before he started. He tried to tell me that it was due to water damage in my ceilings. I told him no, the hole looked like it had been punctured with a pole. He then said okay well my guys will fix it. I was really nervous at this point because my husband is a general contractor but is currently in a different state for the nest year. My husband wanted to see progress being made at the house, but I didn't want any criticism from him, so I keep things to myself. Crafty Designs ended up taking two weeks to complete a 3-5 day job. I was left with sheet rock mud all over the floors and walls (because they didn't clean it up), splotchy, uneven mismatched ceilings because they did not completely sand down the ceilings, but just tried to mud over everything. They were supposed to prime and paint the ceilings but some spots just looked primed and not painted. There are air bubbles in the small bedroom which was supposed to be fixed but weren't. They didn't even remove the vents or fixtures, but just went around them. Some of the ceilings looked as I eventually showed my husband via video call, and he was upset. I called on a three way call with Joe, so that my husband could speak with him. His reasoning was he gave me a lower than normal price because he was trying to HELP ME out since I wanted to put it on a credit card (even though it says on Yelp that he takes credit card payments). It is my personal preference to pay in card for accountability purposes. He said he was losing money on the job at this point (even though he did a walk through before starting the job and agreed on the price), and its his fault because workers were never there during the day and it took longer then stated . He said the reason the fixtures and vents weren't removed was because I told him that I was going to get new fixtures when my husband does the remodel in the future. His worker told me that the mud comes off with water, I could just get it up. He and my husband got into a small tiff on the phone. They argued about the quality and incomplete work. Then I got fussed at for trying to do this on my own! I just went ahead and paid him because I can't stand confrontations of that nature. But, to top it all off I never received my door key back and will have to not only get this mess repaired but also replace my locks! I have more pictures and video also of before and after!

Would not recommend. Poor customer service and not quality work. They also want you to pay for…read morelabor before work is done.

Booked this company again for replacement of my front porch. It was in pretty bad shape. Once…read moreagain, they are extremely polite, professional, excellent communicators, and they did not disappoint. Came on time, tore it down quickly and exceeded my expectations. I am so happy with my new porch and I feel secure now that no one will get hurt on my property. Thank you again Grade A.

I needed an estimate in our neighborhood and came across Rafael by word of mouth, upon contacting…read moreRafael (the owner) he was pleasant and respectful. We set up an estimate and he was able to come within a few days. He was professional and nice. I decided to go with his service. We set up a date, the process and communication couldn't have gone smoother. His work was clean, professional, and was above my expectations! He contacted me for a follow up after the first rain which I thought was considerate. Highly recommend him!

Mr. Contreras did a great job cleaning our gutters. He was flexible in working us in and was prompt…read morewith all communication. I highly recommend his services. Lori O.

One of the best businesses I have ever worked with. The people are good, solid, knowledgeable…read morepeople who strive for the very best at their work. I feel fortunate that they help me with my roof and did it right. I asked if they offered a regular service plan because while my roof is not new, I want to know if and when it needs service. The prices are reasonable. They do an excellent job of inspection on schedule and on time, I highly recommend them.

Lance, the owner was very polite and his crew had the roof on our home stripped and replaced in one…read moreday And cleaned up the area nicely. New roof looks great and no leaks. It was a pleasure to work with him. l He also gives value. I received three estimates before hiring him. His price was in line with my other lowest estimate and almost 33% below the highest estimate I received. l would recommend him to anyone Needing a new roof.

Shane Strickland is as honest, friendly and professional as it gets. His crew were exactly the…read moresame. Fast, detailed and high quality. I highly reccomend them for any of their services....Pierce Sumner

We had some spots on our ceiling that were concerning for water damage. We called Shane and he came…read moreright out. He noted major issues with our roof due to storm damage. He worked directly with our insurance company to ensure coverage. He and his team worked diligently to get our roof and ceilings repaired. They did a fantastic job. We are extremely pleased with the results! We highly recommend Premier Roofing!

Excellent, careful professional work. I had to wait two months for an opening in their schedule,…read morebut it was worth it. Really pleasant people. A family owned business. I have had other painters do work of variable quality over the years, but Zero Spots has been terrific.

Shannon and his team did a very good job installing a new ceiling and repairing damaged walls…read morethroughout a vacant rental home that my parents were renovating. We were also very pleased with the finished paint job. The color turned out exactly as we had hoped, and the ceiling and wall repairs looked excellent. Unfortunately, our overall experience was mixed. The project, which was originally estimated to take about two weeks, extended into the end of the third week. More disappointing was the condition in which the home was left after we were informed that the project had been completed and cleaned up. We found paint and spackle on baseboards, trim, cabinets, floors, security doors, the front porch, and the carport. Construction debris and trash were left behind both inside and outside the home, several items that had been taken down were not reinstalled, and additional cleanup was required before the property was ready for the next phase of renovations. The quality of the finished repairs deserved high marks, but the lack of attention to detail during the final cleanup detracted from an otherwise well-executed project. If greater care had been taken to restore the property to the condition it was in before work began, this would have easily been a five-star experience. To Shannon's credit, after we discussed our concerns and requested a modest reduction in the remaining project balance to help offset the additional cleanup, he agreed to our request. We appreciated his willingness to work with us toward a resolution. I hope this feedback is taken constructively. The quality of the work was good, but the failure to thoroughly clean the property at the conclusion of the project overshadowed what otherwise would have been a wonderful experience.

Shannon and his crew are the best! They do great work at a reasonable price. If you are not…read moresatisfied, they will work with you until you are. I've used this company several times with good results each time!

These movers were the cheapest ones I could find, and I should have paid more for better ones…read more When they arrived, I had everything neatly organized in my home. The heaviest things were on the bottom, and fragile boxes were set completely aside. I pointed out the fragile boxes specifically when they arrived. I then left them to the work - I thought it would be rude to micromanage them. When I arrived at my destination and started unloading things, their shoddy packing job became clear. I didn't include pictures of everything, but the ones I did include give a good idea. The back wall of boxes was at least orderly, but boxes were turned upside down for no apparent reason, fragile boxes were placed on the bottom of the pile and smashed, and heavy boxes of books were placed on the top. Furniture was placed on top of boxes, smashing them and their contents. As you can see in the picture, packing after that first row apparently became a game of trying to turn and jam boxes wherever they would fit. The bottom of one sofa was torn along with one of the springs. At first, I couldn't tell how it happened. When I discovered that the fabric was caught in the wood of a table that was behind it, I pieced together that they must have put the sofa in first and then tried to jam the table behind it without moving it to avoid damage. A TV console's top was torn off on one side due to incorrect lifting. With professional packing, there would have been enough foresight to avoid all of these issues. I knew that I wasn't going to be getting the best service with the cheapest movers, and I was willing to accept a certain amount of dings and scrapes. But the damage to my items was far beyond what is reasonable to expect regardless of the price paid. The fact that the movers were friendly is not enough to make up for the fundamental failure to provide the service paid for.

The movers were great, friendly, efficient, and well worth the rate they charge. If the…read morescheduling/confirming process would've been more responsive I'd definitely give five stars. Moving can be stressful. I was a nervous wreck when I tried to confirm the day before and got no response. But the guys showed up on time, ready to go. They wasted no time getting started and finished before the quoted time.