The Ram 1500 this time. In-and-out in 20 minutes again. Every 5000 miles it's a no-brainer.read more

Went to a real mechanic. They said I need: Steering rack…read moreTires soon Brake caliper hose twisted and missing bolts Throttle body gasket and cleaning Drive belts Valve cover gasket All fluids changed(no oil sticker on car!) Brake fluid cap Battery mount and new terminals Paid these guys $150+ for nothing. They're shady. Avoid. Said the truck I bought was beautiful yadah yadah, turns out it needs $2k of work. These are the people that force everyone to know about cars, when I don't wanna care, I just wanna drive. Wouldn't even trust them to change my oil.

Except for a few months after getting my a/c charged, I'd been without a/c for about 2 years. I…read morewent to A C Automotive & very happy I did. The total for the repair actually ended up being lower than their estimate & a very reasonable price! Great customer service, too. I will be going back for any future repairs.

Nice, knowledgeable people. Dont do work that's not necessary. Honest. Need 85 characters written…read morehere. Discourages any reviewer

I did not go here for service - yet. I went because I'm considering buying a car that would be…read moreserviced here. It's used and I wanted to know what things might typically go wrong with this German import. The staff were amazing. Very knowledgeable. I'm a former auto mechanic but my knowledge isn't current. These guys know their stuff. No research required. They were extremely helpful. And I met the owner. You can tell the staff respect him but they don't fear him. Very professional all around. When I close the deal I will definitely utilize their services.

5 Star..... Excellent professional trustworthy service!!! I…read morehighly recommend them. They definitely go the extra mile ....

It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.

After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

Apparently, Don's is not interested in working on "boring" imports. Their quote to replace the…read moretiming belt on my 2018 Honda was nearly twice the amount quoted by the Honda dealer (which was also higher than other local shops).

The staff was friendly and helpful. I RANDOMLY searched for a place to check my oil, the light came…read moreon while I was driving home to Fort Lauderdale. It was sorta clo to me. Despite not having an appointment they were still fast to get my car looked at. It cost $21 and my car was good to go! Yay!

After being ignored at another shop to make an appointment for new tires, I stopped at the new…read moreMidas. They manager and mechanics at Midas treated me like gold! Great price on 4 new tires and oil change. They checked everything else too. Didn't try to sell me anything I didn't need. Needless to say, I'll be going back! Thanks guys!

I had a very disappointing experience at this shop today. I brought in my 2011 Mazda CX-9 to fix a…read morepassenger window regulator/motor. The total time to diagnose and repair was about 1.5 hours, yet I was charged $650. Out of that total, $99 was a separate diagnostic fee, which they insisted on charging even though I approved the repair and had it fixed on the spot. I've been to many shops before, and in my experience, diagnostic fees are often waived or included when the customer proceeds with the repair. That was not the case here. The verbal quote already sounded high, but I was under time pressure since I needed the car for a trip later that afternoon and didn't have time to get another estimate. I accepted the quote, but after seeing the final bill, I strongly feel the price was unfair for the amount of work done. Even without the diagnostic fee, the repair cost alone was higher than what other shops typically charge for the same job. Dealing with the store manager, Rhett, was also frustrating. He was difficult to work with and repeatedly argued that charging a separate diagnostic fee on top of the repair was "fair," despite my concerns. I'm leaving this review so other potential customers can make an informed decision. If you come here, be prepared for high pricing and separate diagnostic charges, even if you choose to have the repair done immediately.

I recently visited the Mitsubishi dealership in Vero Beach and had a very disappointing experience…read morewith the manager, Chris. While discussing a vehicle for my daughter, he repeatedly cut me off mid‑sentence, which came across as extremely rude and dismissive. What made the situation worse was that he quoted a price for a specific vehicle, then later changed his story and claimed he had been referring to a completely different car -- one we never even discussed. The inconsistency and lack of honesty were very concerning, and it left us feeling misled rather than supported. Customer service should be straightforward and respectful, especially when making such an important purchase. Unfortunately, that was not the case here. A manager should be able to communicate clearly, listen without interrupting, and treat customers with respect. Chris demonstrated none of those qualities. He is arrogant.

This dealership is awesome. They work with everybody to try to get you into a car even if you are…read morein a desperate situation. I took a friend there who had extremely bad credit and had no money. Somehow she left with a beautiful Outlander. I recommend to see Vinnie who works very closely with Chris the general manager and they will work a deal for you.

I recently visited Mazzarell's Automotive, I wanted to cash in on my "Special Discounted Oil…read moreChange," (I had misplaced the Special Coupon), which was given to me after purchasing a 2013 Ford Edge from Mike Mazzarella at Mazzarella's Auto Sales. Upon entering Mazzarell's Automotive, I was greeted by the kind and knowledgeable Service Manager, Ashlee. As one could imagine, I was a bit skeptical about what all this 'discounted' service entailed. Well, both my oil change and service was treated as ALL 'Full Price' oil change/service at Mazzarella's. Ashlee was very patient and eager to answer all of my questions(Cost of a Normal Oil Change and service), along with address any concerns I had. She was truly a delight to work with during my visit. I would recommend this establishment to anyone who might have an issue with one of their vehicles. Rest assured, i realize this isn't a 'prerequisite' for any business; however, the Owners are 'believers.' To me, that that always does a lot to calm the fears and feeling of apprehension when taking the tremendous leap in allowing someone to work on their vehicle. For the record, about a week after my visit to Mazzarella's Automotive, I received a letter/ and coupon in the mail. Needless to say, I have already given it to my best friend, and she will be taking advantage of this great promotional in the very near future. This business has at least two new customers now....not too shabby. PS: I saw Ashlee earlier this week at a store in Vero, and I was so excited to see her. I waved at her and cheesed really big...she looked at me as if I had lobsters growing out of my ears. I'm sure she has a lot of long days and sees lots of both familiar/unfamiliar faces. I just thought it was funny. Keep up the Good Work!

We have a 2015 Ford F150 and it was not running well even though my husband takes very good care of…read morehis truck and takes it in for service on a regular basis. We took it to the local Ford dealership and they gave us a RIDICULOUS quote and misdiagnosed the issue. We decided to get a 2nd opinion and had Mazzarella's take a look and for THOUSANDS cheaper not only did they fix the issue my husband complained about they addressed a few other issues with our permissions of course and my husband couldn't not be happier with his truck and the service we received. They are officially our auto service on our vehicles. Many THANKS to the crew at Mazzarella's you are ABSOLUTELY AMAZING.