It was time to do the PM replacement of the timing belt for my 20218 Honda Ridgeline. I obtained…read moreproposals from several local repair shops and the proposal from Bullets was among the most competitive. After selecting the 3 lowest proposals I visited each of those three shops to see their operation. Bullets Automotive has the feel of a small town business with big town capabilities. This is a family run business with two additional employees that I witnessed are treated like family. The owner, Bullet, feeds the employees a grilled or smoked lunch every day. He shows them that they are valued. That is important as happy employees tend to care more about their work and helping to grow the reputation of the business. Bullet's spouse handles the office very capably. While visiting the shop I witnessed her negotiating with a warranty company on behalf of another customer. It was easy to tell that she is knowledgeable and skilled at dealing with the warranty companies and the hoops through which they put customers and repair facilities. The job for my vehicle was scheduled for the following week and they accepted my vehicle on time. The maintenance was performed and completed within the promised amount of time and at the cost that was quoted. No Surprises. The total extent of the work was to replace the timing belt, water pump and pullies as well as replace the serpentine belt. Bullet saved the replaced parts and offered them for my review. The job was done well. Having moved to Florida from the north where I was connected and knew where to get the services I needed for anything there was a bit of angst associated with the process of finding a good, honest auto repair facility. I think that this is a trustworthy repair facility that does good work for a fair price. Bullets Automotive has earned my business and I will continue to use them.

After 6 months and several jobs done we are disillusioned with Bullet Automotive. We have had to…read moretake our vehicle back several times to have the "fix" fixed, charged $200 on a average more than originally agreed upon, picking up our vehicle just to have pieces dragging on the ground, a control arm and tie rod so poorly installed the shop we took it to after suffering an intense shimmy said "you should buy a lottery ticket, it's a miracle the wheel did not fall off!" The reason for two stars is we are somewhat complicit for continuing to go back. Beware of Bullets; I would steer clear, pun intended. You can trust me, this is our experience with them. ;D

Apparently, Don's is not interested in working on "boring" imports. Their quote to replace the…read moretiming belt on my 2018 Honda was nearly twice the amount quoted by the Honda dealer (which was also higher than other local shops).

The staff was friendly and helpful. I RANDOMLY searched for a place to check my oil, the light came…read moreon while I was driving home to Fort Lauderdale. It was sorta clo to me. Despite not having an appointment they were still fast to get my car looked at. It cost $21 and my car was good to go! Yay!

They charge 170 per hour not to fix !!!! Just to diagnose. In this case they will charge me $600…read moreper hour just to diagnose my headlight issue. Which I know is a light ballast + 800 for the part and 300 to install it. $ 1700 just for the headlight. And what is funny is they're big headed and rude no customer service whatsoever, sent me a message requesting more information and when I called he was like you have to come and didn't listen to any of what I have to say. All he said bring it here and we charge 170 per hour to diagnose it.

From the owner: VERO APEX offers a range of services to keep your vehicle running smoothly, including oil changes,…read moretire rotations, and brake inspections. With experienced technicians and state-of-the-art equipment, we provide top-notch maintenance and repairs for your car, truck, or SUV. We believe that the car-buying process should be an exciting, hassle-free process. When you shop at VERO APEX, we strive to work with you to find the vehicle that meets your needs and budget; not our sales goals. We work hard every day to offer a great selection of clean, well-maintained vehicles. We look forward to serving you!

I rarely leave negative reviews, but this experience was bad enough to warrant one. What I…read moreencountered at Viking Automotive in Vero Beach was not just disappointing--it was dishonest and unprofessional. From the beginning, basic expectations weren't met. Communication was slow or nonexistent, and when I did get answers, they were dismissive rather than helpful. I took my 2007 BMW Z4 3.0i E85 in for a straightforward diagnostic: rough cold start, a tire sensor issue, and a few mechanical noises. I was told it would take a couple of hours, which I was more than willing to pay for--especially if it meant getting a thorough, accurate assessment by their only BMW Mechanic! Instead, after about an hour, I found my car already sitting back in the lot with no phone call it was ready or an update. I was then told that nothing had been done beyond checking the oil, and that the engine was essentially "breaking down" due to supposed metal shavings and large debris in the oil filter. No one showed me the filter at the time. No one explained the findings clearly. I never even spoke directly to the mechanic. The written report was filled with vague language, like "possibly this" and "possibly that," which is not a diagnosis--it's guesswork. Despite claiming photos were taken, none were provided so I had to call and request them. Once I received the photos, I see this in the Subject of the email: * INSPECTION RESULTS FOR YOUR 2007 BMW Z4 ROADSTER* "3.0si" I Told them my Bimmer was a 3.0i ... did I receive another 2007 BMW owners diagnostic report?! And it's THEIR oil filter and diagnostic I received?!?! Are they THAT Unorganized & Incompetent? What's worse is what came next. After spending days stressed, believing my engine was failing, I had the car inspected by an independent mechanic. He reviewed the same photos and immediately identified what Viking called "metal" as air bubbles. When he physically inspected the car, he confirmed there were zero metal shavings or plastic debris in the oil filter--just bubbles. He also explained why the filter had collapsed, which was supposed to have been changed by a previous mechanic in Fort Pierce (obviously didn't change the filter, did they even change the oil)? After a cold start, changed AND filter, put in an additive all of which has quieted the tapping to ticking (intrinsic of the N52 per BMW) and improving. He then took my car for a drive afterward and stated my Bimmer has a strong engine! So now I'm left with a simple conclusion: either the Viking BMW mechanic, Colton, lacks the basic competence to distinguish between metal debris and air bubbles, or they knowingly misrepresented the condition of my engine, plus exaggerated damage, or diagnosed another BMW and sent me photos of another owner's Oil Filter, or simply LIED! None of which is acceptable. Kathy refused to do any other diagnoses as requested, nor will she do any repairs, and couldn't explain in-depth the diagnoses I needed explained. (She's a mechanic too??). The only person that should be explaining the diagnoses is THE Mechanic him or herself and Show ME the Filter! If they didn't want to work on an older BMW, they should have said so. Instead, they chose to provide a rushed, incomplete, and ultimately misleading assessment that caused unnecessary stress, wasted my time and money. Time IS Money! I would have gladly paid for a full, proper diagnostic and on MY CAR, Not someone elses. Instead, I paid for an hour of speculation and left with a completely inaccurate conclusion about MY vehicle's condition. I cannot recommend Viking Automotive to anyone looking for honesty, reliability, or professional integrity. There are far better options out there that actually value their customers, appreciate drivers that love their vehicle, and not only Do the Work, but stand behind it!

Took in a BMW 328 I with a whole laundry list of problems, Kathy was very helpful and gave me a…read morequote for all the work, most of the work has been completed. Very good quality cars running great.

Thank you for your help with my tire! I highly recommend…read more Fast knowledgeable service!

From the owner: 24/7 Emergency Roadside Assistance (276) ROADPRO…read more Roadside Pros LLC provides professional roadside assistance, towing, and vehicle recovery services for motorists, commercial fleets, and businesses in need of fast, dependable support. Our services include: • Towing & Recovery • Commercial Tire Service • Tire Changes & Tire Repair • Jump Starts & Battery Service • Lockouts • Fuel Delivery • Roadside Assistance • Fleet Support Services At Roadside Pros, we understand that vehicle breakdowns don't happen on a schedule. Whether you're stranded on the side of the highway, dealing with a flat tire, locked out of your vehicle, or managing a disabled fleet vehicle, our goal is simple: respond quickly, work safely, and get you moving again. We take pride in delivering professional service, clear communication, and reliable solutions when our customers need them most. From everyday roadside emergencies to commercial vehicle support, Roadside Pros is committed to providing the highest level of service with safety, integrity, and professionalism at the forefront of every call. When you're stuck, Roadside Pros is ready to help!

Scott and his team are great! They know what they're doing and have helped me in man ways in fixing…read moremy 2003 Chevy Duramax 2500 HD I can't say enough about them I highly recommend them! Tom

Dealership said I needed rear brakes and wanted $395.00. I went to Billy's because of a neighbor…read moreand they quoted me much less. Brought the car in then received a call from Bill's. They told me the car did Not need brakes. They went over all of the brakes wear and explained everything. Honest Auto Repair Shop?? WOW!! They have earned our business!!

I had my CV axle boot replaced recently at Billy's. This was the first time I had a vehicle…read moreserviced there. I had to wait several days to get my car in but it was well worth the wait. The repair was done as promised and for a fair price. The staff is friendly, courteous and honest. I have been looking for an auto repair service for a while and have now found them. I have decided to patronize Billy's for my future auto service.