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    J&J Cleaning Services

    1.0 (1 review)
    Open 6:00 am - 10:30 pm

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    Services - J&J Cleaning Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    4 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Post-construction cleaning

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    1 year ago

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    Bright home solutions - Oversized door? We got you covered! Let us do the cleaning while you relax.

    Bright home solutions

    (71 reviews)

    I wanted to leave a stellar review but in the end the customer service and the cleaning service did…read morenot deliver at all. I moved out of my 2bed 2 bath condo and needed a deep cleaning service asap to have it be ready for renters to view. When I called, Manuel was incredibly professional and informative, and was able to slot me in for the next day. I opted for the move in/move out deep clean service and left specific directives over the phone of what areas needed special attention, mainly my laminate wood floors which had some white caked on dust from a rug pad that had been on the floor for ten years and left white residue that needed a bit of extra cleaning to get off. The three cleaners that came were very nice and did a good job except for the following: My sink did not look like it had been cleaned with stainless steel cleaner and was did not look clean. My white quarts countertops also did not look cleaned with the right cleansers and I had to go over them again with a magic eraser. The main problem was the floor. I pointed out there were several areas that still had white powder on them. I pointed it out and even got on the floor and started to rub them with the magic erasers. The cleaners saw me doing this and when I said they should give it another pass they didn't and just left. I had to spend another 30 minutes going over with a magic eraser. When I called to let Manuel know, he told me the service had been completed and offered no solution. I insisted that me having to do it myself means the service had not been completed and asked for a discount. They offered me $20 off of a $320 dollar service and then when I saw my receipt the next day there was no discount. All in all, I would not recommend them as the customer service is nowhere to be found. As a first time customer I should have been offered a free clean or a larger discount for services not completed. Look elsewhere for your cleaning services. Bright home Solutions doesn't look out for customer satisfaction.

    After the incident customer care called me personally to follow up. Although they never took…read moreresponsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy.

    Daphne's Cleaning Service

    Daphne's Cleaning Service

    (10 reviews)

    I used Amazon Home Services to schedule an appointment with Daphne's (they accepted my bid for a…read morespecific time and date). This was scheduled several weeks prior to the planned date, with plenty of time for adjustments on either end if needed. The night before they were supposed to arrive, they sent a message stating a completely different time than the one we agreed on. No explanation, no apology, no checking to see if this was an OK time. They were just insisting that they were coming at this new time. I wasn't even going to be home at the time they were trying to come here, so it was a no-go. They proceeded to send me really bizarre texts that didn't make sense. Then they blocked me. So, thanks for wasting my time by accepting a bid for a job you had no intention of completing.

    Horrendous, unprofessional service. I made an appointment 10 days in advance and the morning of…read moretexted them to confirm an exact ETA. They proceeded to read my message (with iMessage read receipts), but didn't respond. I texted 5 more times and called, no response, but they kept reading my messages. 90 minutes after they were scheduled to arrive they still had not communicated anything to me - no explanation, no apology, no offer to reschedule, nothing. I can't believe how rude and unprofessional they were. Note - I was a repeat customer. The time before this they were 1 hour late, but had responded to me at least to explain. Never wasting my time waiting around for them like this again. Plenty of other cleaning services in DC with reasonable rates.

    J&J Cleaning Services - officecleaning - Updated June 2026

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