Maria is absolutely wonderful! I came in way late to change back to summer tires due to life events…read moreand they were very helpful at explaining my winter ones really were showing no wear and I'd be good to just continue out until winter and save some money. She was very polite and sweet and after deciding to just rotate and balance my current tires, she waved the cost for me due to the time which really wasn't a bad wait at all! I'll be back for future tires and to get them turned over after the winter :) lovely location and staff

These folks are the best! the stayed open past closing to fix my wife's tire that had a slow leak…read morethe day before we were leaving on vacation. Service is excellent and they go the extra mile for customers.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

Fast service and friendly staff. Only place to go in Holladay / Cottonwood Heights area.read more

I think the old ownership was a lot more honest with how they do business. I received three…read moreestimate to get my rear brakes done and they came in double the price before it happened and then I found out today that they could not take care of my lug nuts to rotate my tires. They suggested I have to get all new lug nuts and they wanted to charge me $100 fee for doing that. I just think that they're becoming unethical and I'm going to slow down my business with them I think the front staff is really nice and they're very professional, but I think their mechanics are very suspect

The staff is so kind and respectful to everyone. The service was quick and efficient. I definitely…read morerecommend ordering your tires online and make an appointment. They called me and said even though I had an appointment I could come in sooner because they had the tires ready to go. I know nothing about cars and they were so patient in answering questions and recommending only what I needed. There was someone who came in and only spoke Spanish and the guy at the front was quick to realize and grab someone who spoke Spanish to help them. Customer service was incredible and I'll definitely be back.

I rate this place a 10! And I can be critical at times. Do yourself a favor and ask for Kalei, he…read morewas the most helpful of any person who's ever helped me with tires. He gave me a great price match. And he deserves a raise just for the way he treated me. I completely trust Discount Tire, especially this one in West Jordan!!

I had a tire leaking slowly and called to see if they can fit me in. I was able to bring my car…read moreright away and they immediately checked it out and plugged it. I was in and out in 15 minutes and they didn't charge me to plug it. Great customer service and experience. I've been robbed by many places over the years and they just won my loyalty to keep coming back.

This is a great business. I had to be towed in because of a blowout so I had all four tires…read morereplaced.. They were able to do it by the next morning with the type of tire that I wanted, Michelin. Not a common tire in this valley. They were very friendly and clean and polite. I would trust them. They had cokes and water and capsule coffee in the waiting room. I left it overnight and they took care of. It. Had it all fixed by the next morning. The price did not seem exorbitant. I'm definitely going back for some other work. They had it done work for me before, I'm always afraid when I give good reviews to good businesses because I'm afraid they'll be too busy next time I come back.

I would not buy from these guys I bought two used tires and then don't stay aired up. They quoted…read moreme $200 but when I got there they didn't want to sell them to me for the price and I had to argue with them about me calling first. Do not buy from these guys they will rip you off

I came here five minutes before they closed for them to help me with my Lugnuts on my car. I was…read moredoing my own brakes and couldn't break the over-tensioned Lugnuts on my own. The staff immediately helped and were super responsive and kind. I really appreciate the service they provided when they didn't have to. That alone has earned my support for this shop and this positive review.

A couple of weeks ago I needed windshield wiper blades replaced. I had forgotten the parts store by…read morethe same name (Pep Boys) where I used to buy wiper blades next door had closed, so I bought the blades at another store, where no one could get them installed. Due to a bad shoulder I have difficulty doing this task on my own. I went back to Pep Boys and since they had the same brand of blades on the side of the repair shop, they were willing to install them even though they weren't the actual parts store from years ago nor the place where I bought the new ones. The installation was free. Would go there again for the service.

Disappointing customer service at Sandy, UT store. I had a 9a appointment to have rear brake pads…read morereplaced and brake fluid flushed. I was told it would take 60-90 minutes when I made the appointment. My car sat in the lot for 2-hours before they began my job and then it took an additional 3-hrs to perform the service. I can only hope they performed the brake service correctly, but that may be wishful thinking if they can't manage simple appointment scheduling. - Mark K