The staff is so kind and respectful to everyone. The service was quick and efficient. I definitely recommend ordering your tires online and make an appointment. They called me and said even though I had an appointment I could come in sooner because they had the tires ready to go. I know nothing about cars and they were so patient in answering questions and recommending only what I needed. There was someone who came in and only spoke Spanish and the guy at the front was quick to realize and grab someone who spoke Spanish to help them. Customer service was incredible and I'll definitely be back. read more

I rate this place a 10! And I can be critical at times. Do yourself a favor and ask for Kalei, he was the most helpful of any person who's ever helped me with tires. He gave me a great price match. And he deserves a raise just for the way he treated me. I completely trust Discount Tire, especially this one in West Jordan!! read more

The waiting area is all brand, new and updated. It is beautiful and spacious. First off, Gonzalo did an amazing job taking care of my issues. I truly feel as if he understood my tire problems and was sympathetic to the urgency of the situation. In my opinion, he exceeded regular customer service practices in helping me. I am no one special. So having Gonzalo and his boss both be willing to help me out was very kind. I'm so grateful and impressed. Thank you for your advice and valuable service. read more

Discount Tire - They really mean it. - Tires Near Me - West Jordan, Utah

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After going through the ringer with another tire shop, Discount Tires had EXACTLY what we needed. They were super understanding of what we needed and didn't try to upsell us at all (unlike other places we tried to get our problem fixed). And the cherry on top- they gave us an AMAZING price and we were in and out of there in less than 30 minutes. Don't go to other places around, save your time and money and come straight here!!! We HIGHLY recommend. read more

This location has very friendly, dependable and efficient service! I have gone here for a few years now to get my snow tires switched out every season. For snow tires, there was no need to set an appointment - you can walk in and request service that day and they'll give you a time estimate. You can either wait at the shop while your tires are changed, or you can leave and they will text you when your car is ready. I also appreciate the fact that if you need air in your tires, you can get your tire pressure checked and adjusted there for free. read more

So I went here after having an issue with another one of their locations and told them my issue and Haily (I hope that's how you spell it) helped me out and even went above and beyond what I was expecting from this particular visit. She could see that I was already mad from my earlier experience but she helped me out and even reached out more so in helping me get my damaged center caps replaced. I've always told the other store to be careful as I've had to replace them right after getting my tires rotated and balanced. So when she came out to look them over and help me out she said she was going to reach out and see if she can do more than just the rotate I was looking for, me being skeptical said ok and after getting home someone reached out to me and said they'll replace the broken center caps that was from the other store. That right there was above and beyond what I ever would've expected a tire company to do as the other store never cared and this store did even though they didn't cause any of the damage. That is Amazing! Thank you for reaffirming my decision on why I chose discount to be my tire store! I will now be dealing with this store exclusively from here out. Thank you read more

Remodeled building very nice and staff is awesome. They have provide me the best service I've ever had and I worked in this industry for years. Great job Discount Tire with this location. The staff should be commended. I highly recommend these guys. read more

Discount Tire - Sales area - Tires Near Me - West Jordan, Utah

Called and schedule my appointment they said it would be about $10 a tire to switch the TPMS sensors from my old tires and wheels into the new ones. (I already have the discount tires certificate for the tires). I confirmed with Francisco and paid $40 plus $12 for the tires to be disposed. With taxes $55. Then the broke both beads on all tires and switched the TPMS sensors. But then said it would cost another $40 to finish taking off the tires? Then when I asked about the tire disposal fee I already paid then some other idiot came in and refunded my $12. It's just weird. Discount tires usually has great customer service but I'd avoid this location. I know good employees are hard to find but common guys you didn't even try. Then they just threw a tire on my kids car seat. read more

Discount Tire - Tire on kids car seats... - Tires Near Me - West Jordan, Utah

I have been a customer of Discount Tires for years. I have always had good service. However the last 2 times I have been totally ignored. I waited in line for my turn and was left standing while two employees were just sitting by the end of the counter and continued with their conversation. I doubt it was business there was to much laughing going on. after standing for about 10 minutes without any acknowledgment I turned around and left. Two days later I thought I'll give it another try. Unfortunately I had the same results. I was the only in the store and ignored yet again. I have been a loyal customer for years but that has come to an end. Better treat your customers better or I won't be the only one looking for another place to buy my tires read more

I brought a 2024 car to Murdock Hyundai because one of my tires was not holding pressure. They informed me there was a piece of metal in the tire. It could not be repaired It was not under warranty. It would cast close to $400 for one tire. And, they did not have the tire in stock. I went to Costco. They said it could not be repaired and I'd have to make an appt to get it replaced. Then, they said they didn't carry the tire I needed. I ended up at Discount Tire. Haley greeted me before I got to the door. She looked at it and said she thought it could be repaired. She was right. I was in an out in about a half an hour. There was no charge for the repair. And, she suggested getting a warranty that would cover a replacement if needed. The warranty will cover the cost of the tire if the repair doesn't hold. And, it was a fraction of the cost that the dealership quoted. Haley was so friendly and the store bright and clean. I hope I don't have to return, but if I do, I feel like I'll be in good hands. read more

Worked with another discount dealer to stay past closing to help replace an impossibly sized tire on my Lincoln SUV. Monty + his crew were professional, fast, and totally thorough. Would give 10/10 read more

Discount Tire - Lincoln SUV tire replacement at 6:15P (after close) - Tires Near Me - West Jordan, Utah

The customer service here is great!!! I won't go anywhere else. They text you a link to check on where your car is in the process.

I just replaced my tires today. The staff Monty and the staff who looks like a manager are really nice. The service is pretty fast and good. And they gave me a tool for removing tires. I will update my review about my tires in the future. read more

Discount Tire - Tires Near Me - West Jordan, Utah

Bradley was superb, his knowledge of cars is the reason why I chose to go get my SUV new tires and rims! Love the new look on my car and yes I would definitely recommend them! read more

I've never hated a place so much. I asked them to check my front right tire that kept losing air. The kid at the front told me I needed to get new tires. Some girl came and told me I had 2 nails in 2 tires which was a lie. Because another guy who brought me my car keys said the tire they patched up (which was not the one I went in for) only had a rock in it????? They also left a SCRATCH!! on my car and didn't put a cap back on my front right tire that I had originally went in for. Honestly, I'm sick of going to these places when they know I'm a female and don't know anything about cars. At least have decent and honest fuckin ppl to hire and not just trying to run ppl for their money. Even tho I didn't pay for shit. But yall was really bout to have me pay for new tires. I went to another tire place and they ended up telling me my tires were fine other than them patching up the one that I originally went in for. read more

I had to find a new place to buy tires, since the place I usually go to is out of business. I have an unusual tire size, and the tires are not always in stock, which was the case today. Staff was friendly, and helpful despite being under staffed. They ordered my tires in at about the same price as my go to. They only took three days to get here, and only an hour to put all four tires on. A little pricey but happy with the results so far. read more

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Went in today and was taken care of way above and beyond. Thank you discount tire!!! They couldn't put old tire back on and sold me a new one for $81 that was $163 cause that's all the money I had. Saved my butt. read more

I had a flat tire previously repaired from a screw centered in the middle of the tred. The repair didn't take and I had a slow leak. I took my car back, told them what happened and they promptly took it into the shop for repair. A counter person came out and told me I had a nail in the tire and should buy a new one. I asked to see the tire - there was no nail in it. He then gave reasons why the previous repair did not work and offered me a discount on one tire and then a discount on two tires. I refused each offer and asked then to put the wheel back on the car and I would leave. I said I could fix it myself. He said ok, but then came back later and said they would repair the leak. Good service in the past, but very disappointed by the dishonesty. I am and have been a customer of Discount Tire. read more

I always have the impression whenever I walk into the store that these people truly care for the customers. Mechanics could easily take advantage of my naïveté concerning anything car related. Discount tire takes care to make sure I understand what is going on with my tires And how they're going to take care of the problem. That's why I keep coming back here for tires. read more

The staff at Discount Tire in West Jordan were terrific! I called them to discuss snow tires for my car and the employee I spoke with was friendly and knowledgeable. He made a great recommendation for snow tires and quoted me a fair price over the phone. I dropped my car off later that morning and even though it was a busy Saturday, they had the new tires installed and balanced in about an hour. The front desk staff was also great and they price matched a competitor without issue, saving me some money. Overall had a very good experience at Discount Tire in West Jordan and will be going back. Thanks for the great service guys! read more

The tech had me back out of the #1 stall after getting new tires. I drive a 4 door extended cab truck very long, there was a rug replacement guy behind me by the time the tech motioned to stop i had hit the 2 ft bollard in the ground and ruined my front bumper! obliviously they blamed me because i was driving and he assumed i saw the 2 ft bollard in a jacked up truck, never the less they offered me 150.00 off my tires.(my truck is a 2018 chevy Duramax with a chrome bumper) he should have had their rug guy move or motion to stop before i hit the pole!!! read more

Woke up to a completely flat tire this morning. I took my car in to have the tire hopefully repaired. While I was there, I also asked if they could look at another tire that I was having to put air in every two weeks. They were able to repair the flat tire and they even found a nail in the tire that had a slow leak and repaired it. The best part was when I went to pay and they told me there was no charge. It only took an hour for the repairs. The staff was very friendly and went above and beyond. read more

I had a nail in my tire and it was leaking air out, drove straight over to discount tire and they were able to patch my tire and I was out within half an hour. read more

So, I strolled in with four busted down tires, one of which just exploded a couple blocks away from the shop. When I arrived at 6:00 they were in the process of closing. Without my even asking, they took mercy on me and quickly replaced all four of my tires for about $350. I got about 21000 miles off of the tires that were replaced, they were the cheap ones that the dealership puts on your car when you first get it. The new ones they put on are about a hundred times better. I'm thankful that I did not have to sleep in the parking lot and wait till tomorrow for them to open. Thank you to all the guys who stayed late to help. I love all of you. read more

Discount Tire - Helping me replace my tires after closing. - Tires Near Me - West Jordan, Utah

Great over all experience! Guys were very friendly helped me and my brother get new tires for my car ! Manager was a sweet heart ! Highly recommend this place . Guys are very honest! Can feel comfortable shopping there without having the worry of being ripped off ! read more

Great customer service by Will! Took great care as if I was priority. Was in and out quickly

Great service and great people. Always feel taken care of here and will always purchase my tires here.

My tire pressure light came on so I happen to be close to this location. I decided to see if they could help me while I was waiting for my brother to get X-rays. They were super nice and very fast! Thank you for helping me with my cross trek!!! read more

Went in today to get Discount Tire purchased tires rotated. 1st time at this location and arrived during a slow period. THEY SCRATCHED MY ALLOY RIMS ON 2 TIRES. THE ENAMEL WAS COMPLETED SCRATCHED OF IN ONE SPOT. ******** Never Again ********************************** Avoid this place at all cost. read more

I will always be coming to this location. The staff is welcoming and the team is efficient. It's great how they include a free air check as well, I will definitely be getting all my services here. read more

What can I say....brought our rental suv in for a tire patch (A sheet metal screw punctured one of the rear tires) and they quoted the job at $0.00 ...aka Free. I was seriously dumbfounded and thought to myself "what's the catch?". The reality was professional servicing and a job finished in 30 minutes with smiles all around. Incredible customer service (thanks Max !) that I would have felt good even if I had actually paid something for it! read more

This is the only place I go to for tires. I've owned several cars and each time they needed new tires or tire service, it's always been this Discount Tires location. The service is excellent! They offer free tire rotations and they've fixed many flat tires for me due to running over nails or other junk on the roads. I like the feature where you can order tires and get the final "out the door price", which is upheld at the store. I guess the only gripe is they don't have very wide variety of tires, like TireRack, for example. But what they do have in stock are quality tires! read more

Discount Tire in West Jordan , UT - Fantastic - My Daughter Ordered Rims through them - Fedex delivers 3 Rims - 1 Rim MIA - Gabriel and Jon at the Front desk - were on it like Fast and Furious - A new Rim arrives 2 days later and they were able to complete the mission and install all Rims - Very Happy with the over the Top service - I would Recommend them - Many Cheers !! read more

Wow. This is hands down the best discount tire in the valley. Such comprehensive service and they were so thorough! I came in with quite a dew issues and they fixed up my car for a great price! read more

Love this place. Customer service top notch. Pricing competitive and reasonable. The staff all very knowledgeable and thorough. I purchased two sets of 4 tires within 6 mos for a BMW and old Saturn. Will continue to come here for service read more

Went in today with a flat that couldn't be repaired. Tyler really took care of me and made it possible for me to get to work today. Thank you Tyler for your kindness. I will be back for a brand new set a 4 tires when I'm able to afford it. read more

Had a flat tire and discovered a small tear on the inside and just on the edge of the sidewall. I must have cut it on a rock or some other debris. I originally purchased these tires at another competitor and while they were happy to cover the tire for the road hazard warranty they were unable to get the same tire. It turns out my model of tire had been replaced with a newer model with an updated tread pattern. My remaining tires still had 90 percent of the tread and I was not willing to replace all 4 tires just because of a design change. The competitor gave me prorated cash for the warranty and I went out to find a matching tire. I called around and Discount Tire said they still had a few of the older model BF Goodrich tires I needed and were happy to sell me just one tire. I went right over without an appointment and they were able to squeeze me in and get me out in about an hour. Gave me a fair price on the tire despite me only purchasing one. read more

Called because I got a bent rim, and have a spare, simple swap over. He said it was about an hour wait. I asked to be put in the queue, and I'll be there in about an hour. He said that wasn't possible. I asked about scheduling an appointment, their a few days out, and he said he could do it, but again to plan for about an hour. Wtf. "I think I'm going to sneeze" Okay sir, you can do that, but you'll need to plan for about an hour. read more

Can you tires for my Corvette here not too bad of a price but somebody Stalled the Corvette chromed caps from my air valves, cost me $45 for new ones. read more

NO SERVICE AFTER THE SALE Don't buy tires from Discount Tire. They do not rotate tires for life as they claim. I have a second car that I rarely drive (~4-5k miles/year). They won't rotate the tires on this car and insisted they could only sell me new tires. I will likely buy new tires within the next year, but definitely NOT from Discount Tire now after this experience. read more