They were amazing. Were so carful and attentive when moving my project truck 1970 K20. I couldn't…read morerecommend them enough.

I want to start by reminding everyone that Wisconsin has a Move Over law. If you're on a multi…read morelane highway and you see a disabled vehicle, police, EMS, fire, road repair, tow truck, postal vehicle or whatever on the side of the road you should move over a lane for safety. If you're already in the next lane, make room for drivers to move away from the side of the road. I feel very strongly about this because tow truck drivers have families to go home to. Anyway, it was a dark and stormy night. Maybe I should have started with that. My car electrical system warning light came on giving me about 20 seconds to pull to the side of the Interstate in the Pewaukee area before my car completely died. I would later find out it was the alternator. AAA couldn't find any available tow trucks, and running through the area tow trucks on YELP made me realize that a lot of towing companies list some bogus address so that a search by distance yields some really inappropriate phone numbers. One company in Whitewater WI actually had me on the phone for 10 minutes before admitting it would take a couple days for them to come and get me. I was way down the list (yes, sorted by distance) when Apple Towing answered on the second ring, helped me figure out where I was, and dispatched a brave tow truck driver in under half an hour. In order to hook my car up, at one point his head was maybe a foot and a half away from idiots zipping by at breakneck speeds reckless texting-driving in the pouring rain. He towed me all the way to my neighborhood mechanic, Rowell's, in Milwaukee for a pretty reasonable price. I tipped him the tiny amount of cash I had on me, and he graciously thanked me like I was generous. When you're completely at the mercy of someone who could totally rip you off, that's when common decency is most appreciated.

Outstanding body work and paint jobs on all 4 times I've used their services, most recently for a…read moresizable scrape on my leased Honda CR-V that came compliments of my wife (ouch). I have found prices are comparable to more competitive than other local shops I've received quotes from. Communications could be improved, including online posting of hours and more timely returned calls, but nothing earth shattering.

My car was damaged going under a gate. The hood, windshield, and roof were scratched, sharply…read moredented or severely cracked. Tom's Auto Body fixed it all and made it look better than new; and for a very reasonable price. In addition, despite being super busy, the staff and owner are always very friendly and helpful.

Won't use any other company! Responsive, friendly and efficient…read more They have come to my rescue more than once and always make sure that I am taken care of and know what happens next. Jim and Tim are the best, I'll be honest they are all great!

We came to know of Express Towing & Recovery under extremely unfortunate circumstances. We were…read moretraveling on I94 during a winter storm when another car spun out and hit us, rendering our car un-driveable. (No one was injured. The car did not survive.) It was the Waukesha Sheriff Deputy that called Express Towing for us. Tim arrived on scene and immediately got to work assessing the job, helping us figure out how to get home and making sure we stayed safe on the side of the highway. In the end Tim took us to a nearby hotel and waited while we checked for a vacancy. Before he left he gave us a run down on what we needed to do and the things that would be put in motion over the next few days. The next day we met him at the tow yard to get some things from the car and he was just as helpful and friendly as the night before. When I called to report the accident to my insurance company they specifically said that we were working with one of the best tow companies in the area. I couldn't agree more.

I only started using Silver Lake Auto last fall but I found them to be top-notch. I have a 1968…read moreDeville, which most shops are not even willing to work on. I found them to be very professional, honest and the willingness to go above and beyond for their customers. I have used many other shops in the area and this is, without question, where I'll be taking my car from now on. Highly recommended.

The service at Silver Lake Auto is excellent! Everyone is very easy to talk to you, questions or…read moreanswered with E and professionalism. There is a loaner car available if your car is in the shop. It was wonderful to have the opportunity to get this done while I was working. They brought the loaner car to my work and took my car, brought it back when it was done. Very easy to pay my bills via electronic mean. I would recommend this auto service company 100%.

Waited over 5 hours for a flat tire change through AAA. Called Jim's twice, was cursed at and hung…read moreup on. If I could rate them a negative one million, I would!

He did come help at the time i needed. Needs to work on communication tho. I always pay my dues im…read morenot like other people an don't pay. You shouldn't assume every customers like that an give them a harder time when there already dealing with crap. Everyday is a new day treat ever customer like its a new day. I paid an said thank you plenty of times too an am grateful for the service. They okay because i was giving such a hard time cause i paid few days later an not at pick up. sorry i work alot an am very busy i couldn't get back to the message on the dot! Thank you though for the service

Prompt, polite, provided updates. This tow was for a collector car, and they treated it very…read morecarefully

From the owner: Silver Lake Towing & Recovery is your choice for prompt, professional, and reliable towing and…read moreroadside assistance. We serve along the major interstates (I-94, I-41/45, I-43S, and Hwy 16) and greater Southeastern WI (Waukesha, Jefferson, and Dodge counties). Family-owned and operated since 1973 with an A+ BBB rating, you can depend on us for great service! For impound lot information and vehicle release hours, please visit 'Towing & Roadside' on our website.

Great service and great people. Jim and Eric are very responsive and know their stuff…read more Trustworthy!!!

I would stay away from this shop now. It used to be a great place, but has since gone downhill in…read morethe customer service aspect. I attempted to take my car in there in the hopes I could leave it there and they could take a look at it within the next couple of days. I went in to the shop and told the mechanic my issue. I was met with a blank awkward stare. Eventually I broke the awkward silence with a, " So can you guys help me out?" To which the mechanic shortly responded by telling me they are busy. I told them I understand and I will come back some other time. To which he responded by just awkwardly staring at me again. It was the strangest customer service experience of my life.

I took my 2007 Corvette in with a slow leak in a tire. I had purchased 4 Michelin tires there 4…read moreyears ago. I had picked up a small nail in the tire. Because I had purchased the tires there, they fixed it at no charge. Excellent customer service.

Ok,after waiting for these guys to finally figure things out after 3 plus days, I've come to the…read moreconclusion that their no better than most places that reel you in,give excuses,lack of communication and not doing what they said they would all do,sorry guys you list another customer because you dropped the ball one too many times,I could go on but this sums up the way we and others feel,sad at the way the job went, all the way around. The one thing we did like was even though you didn't offer a loaner car you gave us a couple rides home and dropped our car off when it was done. So after further consideration we changed our review to 3, could of went hire and it may perhaps another time,we'll see,thank silver lake auto,you did the best you could do.