I left my first review for the Avenue Auto Clinic 14 years ago, and I've been a customer of Dan and…read moreAvenue Auto Clinic ever since. After all these years, I still have nothing but great things to say. Dan has always been fair, honest, and genuinely looked out for me as a customer. His son Luke is great as well, along with Marty at the front desk. They're transparent about pricing, explain what actually needs to be done, and I've never felt like they were trying to sell me repairs I didn't need. There have even been times when I brought a vehicle in for something simple, like replacing a headlight bulb, and they didn't charge me for the labor. More importantly, Dan has been willing to tell me when something isn't worth fixing like when a part might make a little noise but is otherwise perfectly fine, and replacing it just to eliminate a squeak wouldn't be worth the money. That kind of honesty is hard to find in this business. After 14 years of taking my vehicles here, I can confidently say Dan is a mechanic you can trust. I wouldn't hesitate to recommend Avenue Auto Clinic to anyone looking for honest work, fair pricing, and people who actually look out for their customers.

Owner Dan and son Luke took care of me right away on a busy Monday at the drop of a hat, with my…read moreurgent need to replace a turn signal bulb that was out. No easy job on newer vehicles. They are awesome, thanks guys!

I have a 2004 Honda Civic LX that was running hot. I first took it to Honda of Mentor and they told…read moreme it had a blown head gasket and they couldn't do anything to help me. After calling around to see if anyone could repair it for cheap, I happened upon Leonard's. After talking with Frank, I decided to bring it in. The people at Leonard's looked it over and found nothing wrong other than some belts that needed replacing. Honda charged me $59 (it was going to be in the hundreds) after keeping my car overnight. Frank only charged me $10 and actually provided real service! I'm really impressed with Frank and the people at Leonard's. They're honest and saved me a LOT of money and trouble. My car is running fine. I recommend them highly.

Recently my dealership quoted me over 700 for brakes. I'm on a budget so that's pricey. Situated…read morenext to Leonard's is Federated Auto Parts. I was able to get my parts there cheaper than the dealership (less than 250 for discs and pads etc.) The labor cost at Leonard's wasn't hourly as most places. I was quoted 85.00 for both. The work was done quickly and correctly. Definitely worth the time and money.

A very good place to go for great service and great prices. Been going there for 3 years now and…read moreI'm very satisfied with the service.

From the owner: Specializing in: - Auto Repair & Service…read more- Automobile Diagnostic Service

Our tire kept losing pressure and we stopped at this little place and even though we did not have…read morean appointment, they came out and helped us right away! I feel bad that I cannot remember the gentleman's name that fixed our tire. But it didn't take him long at all.. And he was very helpful. He seemed very trustworthy and customer oriented. We are definitely going to keep this place in mind for any of our other auto needs.

Couldnt find any good mechanics in Cleveland, so we tried this guy. Well, this guy is extremely…read moredisrespectful, takes a lifetime to get your vehicle repaired, is condescending, and a gas lighter. He also tries to illegally sell cars by title jumping. I dont recommend.

Brian and his crew were very responsive to getting my car looked at, providing me a fair estimate,…read moreand then getting the work completed in a timely manner. I appreciate a business that still understands building quality relationships with their customers. Thanks- this was my first time here but it won't be my last!

I've been bringing my vehicles to these guys for a long time (6+ years). they handle all my oil…read morechanges, tune ups, brake maintenance, and they've handled repairs for me on insurance claims. the body work came out so nice on my car after being rear-ended that I had them fix all the rust popping on my door panels and quarter panel. the paint work they do here is great. it's actually worth it just to go see what they pull out of the booth

Shout to Joshua and Dustin at Fast Friendly Repair & Towing for replacing the tire in our boat…read moretrailer when we had an unexpected blow out while on vacation. We received excellent communication and customer service even on a Sunday afternoon when the shop was closed. They were able to get the repair done on Monday when the shop opened and get us back on the road! So grateful to them for their help and support! Would while-heartedly and highly recommend this business!

Our F350 oil filter was spraying diesel fuel all over the engine. It was a Sunday morning so we…read morewere doubting we could find anybody to help. But our insurance company Progressive found Josh's company and he was happy to help. It wasn't safe to drive our truck to the repair shop so Josh showed up at our campground and gave us a tow. He even popped the hood and diagnosed the issue for us. He offered to fix it himself but didn't have the part in stock. We would have gladly let them repair instead of the shop, but we were leaving the campground that day and needed a quick fix. Gave us a ride to the shop. Very friendly and easy to talk to. Thanks for helping us get back on the road quickly!

Found a big piece of metal in our back tire. We were in a pickle because we only have one car and…read moremy husband needed to get to an appointment 60 miles away. It was a Saturday and Franz is only open until noon. They put the car up, and luckily the metal shard had not punctured the tire it was just wedged in the tread. They checked the tire pressure on all four tires and said have a nice day...no charge! We'll be delivering them lunch in the coming week as a big thank you.

Absolute trash business. Do not take your vehicle here for an alignment. They will charge you for…read morework they didn't even do. Or do garbage repairs without your permission and over charge for it. LIARS. 7 hours they had my car today and didn't do a thing to it didn't even bother to call me to come get my car I just showed up right before they closed and it was still sitting in the parking lot

John is very friendly guy , with honest And good priced work . Got me back on the road cheaper than…read moreany other place in town with no reach around !

From the owner: Open doors in 2020 but done this for more then 15 yrs we do almost everything to a car but we do…read morenot swap motors or trans or main wireing harnesses

most have been a customer for years and trust this shop with my vehicle. they are fair, up front…read moreand kind.

I had used Northridge Auto for service on my vehicles, and routine work generally appeared…read moresatisfactory. However, two experiences involving specifically defined work scopes and customer-supplied fluids ultimately caused me to lose confidence in the shop. My 2018 GMC Acadia had developed a torque converter clutch shudder. I was following a specific OEM diagnostic/service approach that included a transmission fluid change. I discussed the scope with the Service Advisor, provided detailed written instructions, supplied the specified Dexron VI fluid, and left another copy of the instructions on the driver's seat for the technician. Despite this, Northridge used its own multi-vehicle ATF instead of the fluid I supplied. This wasn't simply a brand preference; it changed a controlled variable in an ongoing diagnostic process and set back my troubleshooting. The same work scope requested inspections of the engine/transmission mounts and CV joints as possible shudder sources, but the documentation I received did not record the performance or findings of those inspections. When I questioned the ATF issue, the Service Advisor became animated and raised his voice. I subsequently documented the issue in writing to the Service Manager/Owner and requested reimbursement. Northridge refunded the cost of that service, which I appreciated. Unfortunately, a similar issue occurred afterward. During a rear differential service, I supplied OEM lubricant because I specifically wanted the proper friction characteristics for that application. Despite the earlier ATF issue, Northridge again used its own fluids. I was charged for those fluids, and the lubricant I supplied was not returned. When I questioned the second fluid substitution, I again experienced an animated, raised-voice response from the Service Advisor. The recurrence after the first issue had already been formally addressed is what ultimately caused me to lose confidence in the shop. I am not suggesting Northridge is incapable of satisfactory routine automotive service. However, if you specify particular fluids, parts, inspections, procedures, or a defined scope of work, my experience suggests verifying what was actually used and ensuring requested work and findings are documented. For me, following the agreed scope and responding professionally when legitimate questions are raised are fundamental to trusting a repair shop. After these experiences, I chose to take this work elsewhere or perform it myself.

Honest and dependable. Been my car care center for 3 years ! They always go above and beyond to…read moremeet my needs and expectations. Highly recommend

Highly recommended! I first met Mr. Fedreico through the Eastern Lake County Chamber of Commerce…read more That was more than 10 years ago. Whenever I needs service on my vehicle or tires, Federico is my go to shop. This says a lot since I come from an automotive family. My father was a master mechanic but has been retired for over 25 years. Recently, I needed a battery and tires for my 1961 Impala and Federico came through with swift, friendly and expert service. They also service my 2014 Impala. So happy to have Federico to go to for all my automotive work. Trustworthy Professional Friendly Cost Effective