I can't say enough good things about Chris Young at J&M Windows and Glass. I reached out to J&M looking for a replacement part for an Andersen patio door installed around 2007 when my condo building was constructed. Chris immediately helped me figure out what was wrong and made sure the correct part was ordered. Once the part came in, he called me right away. When I picked it up, he went above and beyond by walking me through the repair process step-by-step instead of just selling me the part and sending me on my way. After I got home, I realized I was missing several screws--likely lost by the previous owner when the lock originally broke. I called Chris back, and he told me to stop by and gave me the screws for free. This was clearly not a high-margin sale, and Chris easily spent more time helping me than the purchase was worth financially. He didn't hesitate for a second, which tells you everything you need to know about how he runs his business. If you value integrity, expertise, and real customer service, give Chris your business. You won't regret it. read more

I had an Anderson window glass double pane seal broke due to old age. Mark and his team were great. They were clean while replacing the old glass and sash with the new one. I did have to wait around 4-5 weeks to get the job done as I am sure they had to order the glass from Anderson. Overall, I am very happy and I will use them again. read more

We had a glass sign we had to move. The previous installer had done a really poor job and we needed real professionals to fix their mistakes. Mark and his team were fantastic. They showed up on time were clean and efficient and on budget. We will use them again and would recommend them in a heartbeat. read more

We ordered our shower glass doors from J&M. They were professional and very courteous. Monty came to our home to measure, and explained the different glass finishes and hardware we could get. The shower doors took a few weeks (other shower door places were much quicker), but the finished product looks great and we are very happy with our new shower doors. I would definitely recommend J&M. read more

Needed someone to replace the torn weatherstripping on my Anderson Frenchwood Series 400 patio doors. Checked the Anderson website and J&M Window was listed as an authorized service provider. Called them and described what work I needed done; they quoted over the phone, fully aware of what work needed to be done. They checked stock on the parts and said they're could come out the next morning. The technician arrived promptly in the 1hour time window indicated. He protected the wood floors where the work was performed, replacing the weatherstripping which requires disassembly of the door itself. He even adjusted the glide. My doors now work better than ever. Plus their price was 20% less than the other window and door service I got a quote from. Highly recommended! read more

Great, professional installation and service for a new glass shower door with a slightly trickier install (pony door). Moreover, the team just came out 8 months after install to help adjust the door that had drifted out of alignment. Highly recommended. read more

J & M Windows and Glass - Glass & Mirrors Near Me - Campbell, California

I found J&M Windows through looking up service providers for the manufacturer of our patio doors which have been broken forever. We asked some handymen before but they didn't know how to fix it. To be honest I was a little annoyed at first because they took a few days to get back to me and confirm an appointment, but I'm kind of impatient. However, the service provider Mitch was on time and provided excellent service. I actually didn't get to meet him but my husband said he was fast and knew immediately what the problem was and fixed it quickly. He was also really nice. If you have Anderson patio doors I recommend this business. read more

J & M came to my home and repaired a couple doors and Anderson windows. Amazing job! Punctual and super clean. Working like new. Mitch was on time and great. Don't use any other company for your window and door purchase or repair. 10 stars read more

Friendly, clean, best pricing, on time, great communication, quick to response. I would be a repeat customer!

We were looking to get all the windows in our house replaced so we went by J&M to check out their windows. The store is nice and has a good selection to look at and they recommended we talk to their number one installer to get measurements and decide how to proceed. So I called him and he sounded very nice and said he would come by on a certain day And for some reason he couldn't come he would definitely call me back.. Well he never came by and he never called back, so I guess that says an awful lot. Big red flag!We're definitely going with another business based on this incident. read more

I worked with Mark on the phone and Mitch for the service and both were super responsive, and fixed our consistently troublesome Anderson french doors. Mitch found out that the doors were under warranty and the total price to fix multiple issues was less than half of what was originally quoted. Scheduling was easy, and I absolutely will call them again if there are any future issues with our doors or windows. The doors feel and work better than when they were first installed. Thank you!!!! read more

We did a bathroom remodel and used J & M for our shower door and mirror. They were responsive and great communicators. They made sure I received a good quality shower glass door. The glass door looks great and the installers were careful and respectful. I highly recommend J&M! read more

I rarely give a bad review but my interaction today was not positive. Called for the first time. Someone answered and it was silent. I said "Hello, is this the window store?" The woman responded by saying "That's what I said." There must have been a glitch in the phone system... I get that but never respond with a snarky statement. A simple "yes" would have been fine. Your company lost a chance to sell me a pair of French doors today and windows for my future addition. read more

I can't say enough about the customer service at J & M Windows and Glass. We had a situation where a Marvin slider was not closing, which meant we couldn't alarm the house and everyone in the house was going on vacation! We couldn't leave the house with a door ajar for a week. We called Chris at J & M, and he reached out to Mitch to come take a look at the doors asap. The problem was more extensive than we though, but Mitch managed to take the door apart and put it back together in 2 hours all fixed. Mitch was a joy to work with, and Chris was equally helpful and wonderful. I'd like to give them 10 stars! read more

I am very pleased with the service I received from Chris, Nancy and especially Mitch. Not only was Mitch able to fix the lock on my sliding patio back door but went a step further to make sure the sliding screen doors were working properly. Mitch biggest job was measuring the windows that needed replacement. With Chris and Mitch's help, they contacted Milgard windows for me to come to replace the windows that needed replacing. So happy for getting this done. Chris, Mitch and Nancy were helpful and respectful. Customer Service is important now a days, and they practice that. read more

J&M did an excellent job w custom glass for two showers, as well as two vanity mirrors and some closet mirrors. Prices were reasonable and work was high quality. Once of the vanity mirrors wasn't initially cut as well as I thought it should have been, and I'm sure most people would have accepted it, but Chris took care of it. These guys are definitely ones to work with and I'd definitely use them again - which is the best testament to their work! read more

J&M did a great job installing 2 Anderson replacement patio doors, one fixed and one sliding. Mitch, the lead installer, was awesome. We ran into a few issues get the door installed, none of which were issues Mitch created including a misaligned door lock on the bottom, missing "sticks" from the shipment from Anderson and house settlement after over 20 years since the original installation. Mitch didn't miss a beat. He found a way to resolve all issues. On top of that, he and his assistant were both very professional and had great humor throughout the installation. When, the doors were finally installed, Mitch was not quite satisfied as the bottom of the door was very slightly scraping the bottom surface. He removed the door to examine the bottom of the door and tighted some of screws on the bottom. Issue resolved. His persistence for excellence was greatly appreciated. read more

I am only at the part of the process of receiving a quote. I'm Just picking up a small mirror and these guys have the best estimate, friendliest demeanor, and the easiest process. So good that I'm writing a five star review before the transaction is even complete :-) read more

Used J&M for the shower/bath glass for 4 bathrooms. Nice work and quick installations. J&M was very helpful when we needed proof of Safety Glass to pass city permit inspection. read more

J & M Windows and Glass - Glass & Mirrors Near Me - Campbell, California

From start to finish, this a top notch business. Daniel came out both times for the estimate and the installation of our front window. It wasn't a big job, but he treated us like we were installing a house full of windows. An absolutely wonderful experience. Stop your search. This is the company you want. read more

Top notch for customer service, quality of product and excellent pricing! Highly recommend these guys!

J&M Windows and Glass was referred to us from our tile contractor ( Anthney Tile). We had our house remodeled and used J&M for the Master Shower enclosure. Went to the office and met Jim. Told him what we were looking for and he made some great suggestions, with no sales pressure. The gentleman who came out to measure was also the installer. He was on time to the minute both times!! He was a professional & personable throughout. I would recommend and use this company again in the future. read more

Outstanding Results - THANKS YOU Mitch and J&M Window and Glass. After living with poorly installed Anderson windows for 15 years I finally found an Anderson window contractor willing come properly adjust them. Mitch was on time and proceeded to adjusted all three sliders and front door so now they all actually slide, open, close and lock with ease. The best $500 I ever spent. read more

Nancy in the office has been a joy to work with! Highly recommended! read more

I ordered two custom bathroom mirrors. Each was a specific and different size. I planned to order a half-inch bevel, but J&M recommended that a one-inch bevel would look more modern and elegant, so I ordered that. They were correct, the larger bevel looked great. The mirrors took a week, but the mirror surfaces were perfect and cut to the exact dimensions I specified. I had planned to use mounting clips, but they recommended using mirror adhesive and resting the mirrors directly on the stone backsplash using small neoprene spacers they provided. Their recommendation worked great. J&M was $80 cheaper than another well-reviewed Yelp vendor. I'm super happy with the result. read more

What great customer service! I went in with a screen handle that was broken and I asked if they could order me one. I left the handle with them and asked them to call me when they knew how much it would be. I got a call and the guy said that Milgard didn't carry that handle anymore but that he was able to take a handle off an old screen he had and I could come in and pick it up. No charge! Well, I am so happy that he was able to help me and more impressed that he went out of the way to get me a handle without charging me. This says a lot about this company. Who does anything these days without asking for something in return. What a great experience! read more

Had my french doors adjusted and the weather stripping replaced. Mitch and Chris were punctual, professional and thourough. Overall very great expeirence. They cleaned up after the job was done. The price was just as quoted. I would definatly use J&M again! Thanks read more

Glad we used this store for our windows in the new kitchen that we just recently remodeled. My wife also updated few mirrors in our home, which she saw and liked when we were buying windows. Thinking to remodel a bathroom and get the glass for the shower from here. read more

Shower doors look great! Very professional, Reliable and priced competitively. I would use them again!

Highly recommended! We have a large number of Anderson windows and after 23 years , they needed service. I found J&M from Anderson's website, and Mitch did a great job replacing one mechanism that had broken and lubricating the others. All of the windows work they way they're supposed to now, which may not sound all that amazing unless you'd put up, as we had, with yers of sticky windows. Mitch was on time, very knowledgable, and efficient. Next time I have a problem, they're the ones I will call. read more

I am in the midst of a home remodel and ordered a couple of Andersen windows from J&M. Such good, helpful service! Their prices were cheaper than the competition too. The windows we ordered came in right on time. They also were very responsive to any questions I had, responding to my emails promptly. read more

Very professional and easy to work with Steve @ J&M. Stays on top of things and works thru problems ASAP. I could ask no more. Purchased 24 windows had a manufacture issue but J&M worked with them and it was a quick replacement. read more

We were referred to J & M by a contractor and was happy with the placing the order, although they said it would be a couple months for it to arrive and then a $150.00 delivery charge. I requested them to follow up with by J & M with Milgard, the manufacturer, on the scheduled shipment as my contractor was waiting and J & M said they could not do that. That if the door did not come in on the day it was scheduled, they would let me know. Seemed strange. Anyway, I did not hear from them on the date it was due to arrive so I called J & M and was informed it would not be arriving until a week later! I got the order number from J & M, called the factory and found out that it actually could have come sooner than a week J & M would have requested it. Their customer service is a ZERO. They get your order and there is no follow up. I would at least hope they would deliver the door at no charge due their error. read more

I recommend J&M Windows and Glass Co in a heartbeat. They are on time, professional, know-legible, friendly . I used them several times for different windows and French doors . They did an excellent job . Alina read more

My family was looking to get new windows and shower doors done in our home and we met with Chris who was very knowledgeable and helpful. He went above and beyond to help us with bringing our vision to reality. Personally not knowing much about the glass world, he was able to make the process very easy and painless. I highly recommend asking for Chris and letting him help you out all the way! Thank you Chris and J&M! read more

Family owned business that cares ! We believe in supporting local small business and appreciate the attentive service J& M provides. Highly recommend them!!! read more

talked to Chris over the phone describing our 10 yrs old Andersen door broken latch issue. he immediately sent me a link to the $15 replacement part with an instructional video so I can replace it myself, and save their visit service fee. great support! won't hesitate to call them again next time we need help. read more

Excellent customer service, experience & knowledge. Had two Anderson French doors with issues. J&M was responsive to call for scheduling, easy to schedule a day/time and arrived when they said they would. Fixed the issues and also fixed issues others couldn't and fixed issues others caused. J&M is my go to for all my Anderson doors. read more

We have used J&M Windows and Glass on four of our personal residences over the past 25 years. We've had them do everything from replacing all windows and sliding doors in an entire remodel, to installing a new shower enclosure, and every experience was handled with professionalism, promptness, and quality of the finished product. Our first project consisted of retrofitting all existing window openings with Milgard inserts. They all fit perfectly and were installed in a day. Our second project was a complete remodel and Andersen windows and doors were used throughout. By our standards, this was a large order and everything fit perfectly. Our third project was a rather small townhouse, which we replaced all windows and sliding glass doors with Milgard inserts. Again, all fit perfectly and the installation was done in a few hours. Our last project was a full glass shower enclosure. This one took J&M several trips out, due to the shower contractor didn't do such a swell job on the shower opening. J&M continued to work with us to adjust the not-so-square opening so the glass enclosure would fit properly and not leak water. After a few trips out, and no complaints from J&M, the installer got the enclosure sealed up perfectly. Overall, our experiences with J&M were all very positive, easy to work with and had no complaints. No window or glass job needed is too large or too small for them to work with. I highly recommend adding J&M Windows and Glass to your list of suppliers to visit and converse with before deciding on who to go with for your project - they're worth it! read more

Mark did a great job for our contractor, delivering the windows we needed on time and at a reasonable price. We definitely recommend them.