Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

These guys are the best! They take the time to explain everything, are very courteous and…read morerespectful and did an amazing job with the windows! I would definitely recommend them andif I need any other services they provide I will use them again!

I was looking to side a house that was very dated and out of shape. I had a few special needs on…read morethis job. I was contacted by Jeremy offering to give a quote for the job. I had two other well known companies that came in one at 15k+ and another at 12k+. I started working with Jeremy with the quote and he uses a app on the smart phones that is called hover. This app allows you to take pictures of your house from different angles and render a 3D view of the house. He came back with what I thought was a fair price. All the items I wanted covered in the contract were covered. Everything was signed through electronic documents. He was able to get me 0 down and 0% interest for a term of 6-12 months. I ended up going with the 6 month term. The only think I wish I had was more face time with Jeremy during the signing process. Install: The installers where great. Very hard workers and knocked out the project with 2 guys in 4 days. I was on site a lot of the time and I did not see any time of them not working hard and that was something great to see. They communicated with me and let me know what was going on and made sure that I was informed. When the project was done I had a few things that I wanted to get touched up. Very small things they knocked out in 10 mins. That was great to see. I would say my overall experience with Jeremy and the crew was a very good one. Fair Price, quality work, good communications, and willing to make sure I was satisfied with the project even if it meant coming out to fix something.

For sure Amazing. Chip the owner really is a person with integrity. Chip realized many homeowners…read morein the area of Pt. Place ( north of Toledo) needed Help and not Scalped (as some homeowners were unfortunately) after the 5/15/2023 TORNADO ripped through damaging many homes and tearing many peoples lives apart for a time. Chip and his NWO Renovations team did Quotes and They Followed through KEEPING THEIR PROMISE TO GET THE WORK COMPLETED IN A TIMELY WAY. Chip kept the Promise and that has built a Trust that cannot be bought, cause its not for sale, It is Trust. The quality of workmanship and products (windows and doors here) and finishing siding work left behind was excellent. Cannot say enough good about my personal experience with Chip and his team of experts. I want to say this also, Chip did not swoop down on a community in their confusion and need. I and neighbors saw to many out of state "contractors" arrive with their pads and pens in hand ready to quote and get a handshake and in many cases GET $$$$$$ A-DEPOSIT.an then you may or may not see some if these guys again. I personally had a contractor BEFORE CHIP NWO RENOVATIONS THAT I SIGNED WITH AND THE COMPANY AS IT TURNED OUT SUB CONTRACTED WITH A CONTRACTOR JESSIE WHOM PROCEEDED TO RIP ME OFF FOR $2,600.00 for a window down payment I Never got the window. Then I called Jessies Boss in Hudson Mi. only to discovered Jessie was going around doing this to others in my community. Unfortunately, Jessie was not the only one! . I really do not care if Jessie ever sees his name here as he has a-lot to answer for. Then a true God answered prayer I found NWO Renovations and Chip. It was then that all the repair work went so simple and well. I could not believe that there really are Honest Good People in this World. I HIGHLY RECOMMEND NWO RENOVATIONS AND CHIP OWNER. In near future, Chip will be my Contractor of choice to replace my Kitchen.

Very professional, and affordable with quality. I have used NWO on multiple projects and plan to…read morecontinue for many more.

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

They did quality work and were very reasonable. I would highly recommend…read more Our job was a very large slider that needed the glass replaced. They did an excellent job.

From the owner: All types of glass replaced ( no auto ), insulated glass, patio doors, replacement windows,…read morefurniture tops, mirrors. Plate glass, storefront repair & replacement, aluminum & steel doors & related hardware. Safety glass, plexiglass & bullet resistant glass

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

Buyer beware. If I could give zero stars that would be more appropriate. They are a horrible,…read moreterrible company filled with people who don't know what they are doing and don't seem to care. They have been given there trys to do a gutter system correctly on my home and I finally turned to another company to get it done properly even though the repair was still under warranty. That's how much I do not trust them. Then they showed up at my neighbor's today and without permission used my driveway as a dumping ground for debris. They took the debris away but left a dirty filthy mess and lots of rusty nails for me to contend with. The guy I tried to talk to on the job site was belligerent and would not stop using my property when asked to do so. I probably had every right to call authorities. I will report them to the appropriate consumer watch dog agency. DO NOT USE THIS COMPANY.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

THEY WILL SELL YOUR INFORMATION!! Solicited at our door despite our signs. Agreed to let them come…read morefor a free estimate and took our info/booked a date. They said they'd call a day before to confirm. No call. Never showed up for the appointment. They most definitely SOLD OUR INFORMATION. We have received endless calls, texts and emails from all kinds of home repair spam ever since. DO NOT FALL FOR IT.

couldn't ask for more or be more impressed with them. They installed 33 windows in our house and…read morethe quality and workman ship was more than asked for. highly recommended and would recommend to anyone. great job!

American Renewal LTD just installed my Sunsetter Awning in June (2025). Excellent Installation…read more The 2 installers were experienced and worked together well. I have been enjoying it everyday since! Absolutely love My new Sunsetter. Thank you to American Renewal LTD for a job well done! Sharon F.