Been going here for years. I have always felt so taken care of and the ladies who run the store couldn't be kinder. Consistent service and fairly priced. read more

DISASTER!!! So with a few days left I decided to drop off some dress slacks and a gorgeous white shirt that were already dry cleaned. A couple wrinkles here and there but I wanted them crisp for my event. I asked them to press only. The day of the wedding I came to pick up my clothes. The white shirt had a nasty grease stain and possibly some hot sauce splatter on it. I freaked out with hours before the wedding. Either they threw my stuff in with dirty clothes or someone careless was working on my shirt while eating their lunch. I can't express how upset I am with my wardrobe plan ruined day of. I came back in furious and threw my $120 shirt over the counter and told them to keep it. NO STARS!! Highest prices around and bottom rate service. Do not trust this place with anything other than synthetic garbage. Thanks a lot! read more

I love my clothes and I love this place of business. The two ladies that I see and deal with are very welcoming. The establishment is very close to where I live and I should have started going here much sooner. I have gotten alterations, repairs, and dry cleanings with no issues or complaints. read more

10% of my shirts are returned with ripped elbows and I've never had this problem with any other cleaners. They took the liberty of stitching one without asking recently. I've was a client for a little over a year and I've had my clothes mixed up with other customers twice. Cash only and paper tickets only (lose it and you're SOL). It's so close, but I'm forced to find another cleaner now. read more

J and S Cleaners - Googled the issue - harsh dry cleaning practices. - Sewing & Alterations Near Me - Chicago, Illinois

My neighborhood cleaners is pretty cool as it is run by a very nice woman, her seamstress and a big dog that can be pretty friendly. Located in the little strip mall at Lawrence & Sheridan. They do a good job taking care of my dry cleaning and they remember my name always. Cash only! read more

Wonderful cleaners and tailoring. Fast, friendly and professional. I am so behind in my cleaning I have to take the items that I had in storage a little at a time. read more

Hard to say you love a Dry Cleaners, but I so do. The owner remembers me by face, and asks me questions about my life. She has photos of her clients' children on her wall, if that tells you anything about her friendliness. She once offered me a rice cake from her lunch, and it was delicious. Only downside is she doesn't take credit card, but it's not that big of a deal. read more

It's just overpriced. I had them fix buttons on a coat, stitch a couple pockets and dry clean a coat, and the bill was over $60.. I was just and didn't argue. I even assumed it was an error, but then when I went back a second time to replace two zippers on a hooded sweatshirt and a winter coat, my jaw dropped when they asked for $120! They don't offer prices up front, and they don't post their prices. The woman looks at your clothes, says um pensively and then puts out a number that's ridiculous. Don't go here. They are not to be trusted. read more

Friendly, personalized service. They are not the closest dry cleaners to me, but I know they will take care of my clothes, even with special instructions. read more

Love them. They did a phenomenal job and went above and beyond. Pay in cash but pay when pick up items. These 2 women are awesome, professional and Kind. Also can contact them via Text messages. They don't speak much English but enough to know what u need. read more

Sad! I have been taking my cleaning there for almost 4 years and during that time enjoyed great service. J&S is a cash/check only business. Falling $8.50 short of cash one day, l ran home and returned to pay up immediately with a check. I had dropped of a fancy blouse for cleaning at that time. I did not have time to return the next week. I returned 29 days later with my claim check and another drop off. I was accused of not having paid the $8.50 that was supposedly owed AND I was notified that my blouse was missing. They informed me that I had already picked it up. I insisted that I paid any balance owed to them. They insisted that my blouse was over the "30 days - Not responsible" threshold. Disappointed, emphatic dialogue ensued on my part that I HAD paid and where was my blouse. The proprietor intimated that maybe it was given to someone else and she would review their live recordings to determine to whom the blouse was given. But since the didn't believe that I was not in arrears with them, they fell back on the 30 day excuse. I went home and called my bank to send a copy of the cancelled check and returned the next Saturday. They gave me my last drop off without charge, promising another review of their live recordings to see what happened to the blouse but after 30 days....... I still have the tickets because I insisted on keeping them. The dates are clear that it was only 29 days. So I believe they gave my blouse away out of pique, thinking I had not paid the $8.50. Watch out for the one who cannot speak English well. She was the one who have my blouse away. Yes, sad because the relationship went sour for no reason and no attempt on their part to reimburse the loss. read more

I want to preface by saying that up until this particular experience, I have generally been very happy with the service and quality at J&S Cleaners. I have been taking my clothes there for 2-3 years and live just down the street. But I just had an experience where I will never use their services again. And I basically never post reviews on Yelp unless I feel it's truly merited. I have a shirt that was on the pricier side that could be washed at home but I never would for fear I would ruin it. I've brought it to be cleaned numerous times and there's never been issue. Last night, I went to wear the shirt to an event and noticed the color on the front pockets had bled. Upon further inspection of the shirt, I saw that every single seam -- from the collar to the sleeves to the placket (where the buttons are) -- had bled. I still wore the shirt and brought it in to show Yeung (sp?) the owner. She immediately said it could never happen there, that they always follow the cleaning instructions from the manufacturer and eventually essentially told me that because she doesn't remember seeing the shirt that I never got it cleaned there. Fact: I have gotten the shirt cleaned there many times, most recently in the last 10-14 days. I asked, "so you're telling me there's no way, ever, that maybe, just one time the shirt could maybe have been laundered at the wrong temperature or possibly ironed or pressed by hand." She flat out said no. She asked what I wanted her to do and I said to accept some responsibility that she the shirt was ruined in the cleaning process and to replace the shirt. She said, "I can't believe you're doing this to me," when I said that she was losing a customer and that I'd never come in again. She didn't seem to care and took no responsibility whatsoever. I will never go back to J&S Cleaners, which is too bad because I like Yeung and the work up to this point has been good--and it was very convenient. But you can't call a customer a liar and expect them to return. read more

Great experience with the staff as they went above and beyond for me when I had an unexpected shortened deadline for my pants which I needed for a wedding. They weren't obligated to help me out but went out of their way to ensure I had my pants in time, their efforts were tremendously appreciated! read more

JS Cleaners are the best. Yeung (sp?) is the super nice owner, she replaces buttons without asking, and always remembers my name, and asks after my dog. She really brightens my day! read more

This is a fast and convenient spot to get dry cleaning done. They usually can have your things done in teh same day and they do not charge too much either which is good. read more

J and S Cleaners - Sewing & Alterations Near Me - Chicago, Illinois

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I have had my shirts and suits dry cleaned here over the past year. I'm very happy to have a great dry cleaner in the neighborhood. I also have had zippers and buttons repaired for a reasonable price with great workmanship read more

AWESOME PLACE! Yeong (yeah I can't spell it either) is the owner I believe with her Rott dog and her assistant/seamstress - all are very accommodating and try their best to rush things for you if you need it. But other than that everything there (atmosphere, professionalism, service, results/quality) --- ALL GREAT! read more

I LOVE this place - stellar service, good prices and beautiful cleaning.

Awesome. In town for a wedding and needed same day service. In by 10 and out by 5 - pants and shirt, $8. Thanks! Great job.

Great service and reasonable prices. I live in Lakeview and make the drive. Also alterations have always fit perfectly.

Alterations were completed very poorly. Dry cleaning is always fine, but I would not recommend their tailor.

They are always pleasant when I drop things off. Every alteration I have requested has been completed to our satisfaction. They are tolerant of the fact it takes me longer to pick things up sometimes. They are great! read more

JS Cleaners is fantastic. I've tried other cleaners in the neighborhood but once I started going here it was the only place to go. I've been using them since 2006 and it's now the only cleaner I use. I have highly recommended them to my friends and neighbors. A quality place, well run and great service. read more