We did not have a good experience. We are moving, the…read morehandheld sprayer in the shower wasn't working and needed to be repaired before closing. I called on a Tuesday, was told someone would call next day to confirm date and time they could come out. By Friday, I still had not heard from anyone. I called and they said someone could be out that day at 3pm. I called at 430pm because no one showed up. They said they had to reschedule for Monday at 10am. They arrived around 11 and sat inside the vehicle outside of my front door for nearly an hour. I called the office to find out what was going on and was told they were having lunch. Finally after 12, they knocked on the door. The problem was inspected for 5 mins and they said they had to go to Home Depot for a new filter cartridge. So I could have some idea what that part would cost, I looked on Home Depot website and it cost between fifty and eighty. They came back and it took them 5 minutes to install and 5 minutes to turn the knob and take pictures of water coming out of all 3 locations. I received the bill, if the part cost the highest at eighty, they charged me three times that costing me two fifty. I asked for a breakdown so I could understand exactly what I was paying for but the lady refused. 10 minutes of work and a part that costs eighty is NOT WORTH two fifty! As a frame of reference. We had a bad circuit breaker that went bad. The Electrician had to go to Home Depot for the part. Took 20 minutes to fix, they charged one sixty. No way the plumber should have cost one hundred more for LESS WORK. AND IF, they charge by time, I am pissed because that means they are charging me for them sitting in the truck for over an hour having lunch. UNACCEPTABLE! I will never ever use or recommend these people again.

We had a leak and they were out the next day. The only minor issue was the employees didn't speak…read moreany English. Thank goodness for Google translate.

Fantastic example of small business with tremendous experience, responsibility, integrity, honesty…read moreand trustworthiness at a fair price. Bob came the very next day for an emergency I had with a water softener. He knew exactly what to do and got to it without wasting any time as he is a licensed plumber and does all of his jobs by himself. With cross creek Plumbing you are not going to get an inexperience person working under a licensed plumber like so many others in Florida with their lax regulations in licensing of trades. He will be the go to person for all things plumbing and HVAC for my family from this point forward . Thank you Bob.

Bob came out several months ago to unclog our AC. Recently, I noticed a red light flashing on the…read moreunit. Since the AC was still working fine, I initially didn't call. Later, after watching a YouTube video saying a flashing red light could indicate a problem, I contacted Paula to ask if this was something to be concerned about. I explained that the unit was working and that I only wanted to know whether the light indicated a problem. I also told her that if it was something minor, I could handle it myself and didn't want Bob to come out if it meant paying a service fee. Paula told me there would be no charge since Bob had been here within the past year. Based on that, she said Bob would come take a look. When Bob arrived, I mentioned that Paula had advised me. His response was, "What does Paula know?" He checked the code and said everything was normal. Later, Paula called and charged me a $79 service fee. I paid the fee, but I am very unhappy with the inconsistency in communication and the unexpected charge.

Llona Plumbing charged $350 to install a new garbage disposal. The new disposal makes more noise…read morethan my previous defective one. I found out online that the new disposal cost $85. I called them back out to see why the new disposal is so loud . The tech told me that the noise is normal for a cheap disposal. They don't carry good disposal units only the cheap ones. After the tech left the office called and said I owed them $185 for coming out to tell me nothings wrong, just live with the noise. Llona Plumbing used be a much better company until they merged with another company a few years ago.

Had a plumber come out tonight, he was here 3.5 hrs and I was charged $630 at $180/hr. But when…read morecharged $50 for using his electric drain cleaner I thought that was a bit of a scam. A plumber charging extra for using tools of the trade? So he said it was a total of $740, when I questioned him THEN he told me there was a extra charge for using a credit card. But by check it would be $680. Very sneaky and not so honest. Please ask up front for all hidden fees. By the way the shower drain is still clogged.

After a couple days of no hot water, I called Grable Plumbing & AC HVAC. The next day Chris Diamond…read morecame to install the new replacement and was fast, professional & friendly (mostly ).

Fast, courteous, polite and knowledgeable; 100% recommended. Called two days prior and response was…read moreimmediate with an appointment; which was kept on time and expeditious. Will utilize and recommend this busines.

The day after a holiday, our drains backed up and getting a plumber to even return my call was…read morefrustrating. Marc with Your All Hours Plumber was recommended to me and he responded right away. The service charge was much more reasonable, he was very knowledgeable and courteous, and he took his time to get my issue resolved. We reviewed the video scope together so he could show me exactly where the issue was located. I would absolutely call Marc again when I need plumbing help.

I cannot recommend this company. I paid their service fee and asked them to leave before allowing…read morethem to do any actual work based on my experience with them.

We are extremely pleased with H.I.P. Home Service & Drain--again! This time for Hyram's expert…read moreinstallation of a bidet in our primary bathroom. He's installed a water softener, whole house filter, and tankless water heater for us in the past. He takes pride in his work and his expertise is second to none. That's why he's the only plumber we call--yes, he's that good!

Called at 7 am on a Sunday morning for a main line blockage. They were at my house by 9 am. Very…read moreknowledgeable and professional. Didn't try to upsell. Highly recommend.

Professional prompt and reasonable pricing. Used them multiple times. Nice guys too.read more

This company has been handling all of our plumbing and septic issues for many years. They are…read morequick to respond, fair, honest and they get the job done right the first time!! Bryan is so knowledgeable and helpful. I'm always quick to call them when there is an issue because I'm so confident in the care and service they have given our family and our home for all these years.

I used the service after hours, which is understandable that I had to pay for-then I had to call…read morethem back because the job was not done properly, and I had to pay again. I did-I am having plumbing problems again just 6 months later, and another plumber told me I should not have to pay a second time, and certainly not a third, so I called them. The woman that answered started yelling at me. I said that I did not want fight-I would just call another plumber-then I got a message that they were recording the phone call. How funny that they didn't record when she was yelling at me. I would NEVER recommend this company to anyone. I am a business and lost significant revenue due to their incompetence!!

Zach arrived within 1/2 hour of my call late Saturday afternoon for a broken pipe spewing water…read more From my description Zach gave me an estimate over the phone. The actual cost was reasonable and within a couple of dollars of the estimate. He was knowledgeable and thorough. He not only explained the cause, but also addressed the causal problem and showed me the evidence. I highly recommend this company.