Dr. Hannah Kleyn is amazing and really cares for her patients. The Patient Care Coordinator,…read moreMelissa, made me feel comfortable over the phone. The best part, I don't have insurance so Dr. Hannah and Melissa helped me find a hearing aid set that was cost affordable. I can hear so much better now at work and would highly recommend you choose this audiologist and staff because of the special care they give each patient.

This was my first appt with Advanced Hearing Care. I was so amazed at the quality and thoroughness…read moreof my care by Dr. Sherry! I have had hearing aids for several yrs and Dr Sherry was recommended by a friend after I expressed my frustrations with my current aids and care. So I met Dr. Sherry and it was the most complete and amazing ear exam I have ever had! I was tested with and without the aids and at each step adjustments were made to tweak my aids so I could get maximum benefit. I was treated with kindness and respect and everything was explained each step of the way. She took my current hearing aids and adjusted them to match my hearing and I am hearing better than I have in such a long time! In fact, it's one of the first things my wife realized. I can actually hear a whisper now! It seems so natural and even. I also know what my next step will be - it was all explained so well. It was refreshing to know that they service many different hearing aids and are not tied to one brand and pushing that. In fact, I was not offered new aids, because they only had to get my current ones adjusted better. I will add that I live a significant distance from Advanced, but I don't care! I will drive to get this level of service and care! Highest recommendations possible!

My health insurance would not pay for a hearing test at a hospital eye/ear/nose department. A…read morefriend said that their doctor recommended the "hearing test at Sam's Club" in this case the one on 96th Street in Indianapolis. Turns out that Lucid tech has staff at 400 Sam's clubs. Since it was free thought what the heck. The test took at least an hour. I got a full report on where on the volume and frequency level I had an issue and how in my case this impacted correctly hearing spoken word. They showed me the difference a hearing aid would make. They have a wide spectrum of options to choose form IF YOU CHOOSE TO BUY FROM THEM but there was no pressure at all to do that. I was astonished at how complete a job they did. How clear they were in explaining the results. And would without hesitation recommend them.

Absolutely the place in Muncie for your hearing needs…read more Wilson's Hearing Aid Center has been around almost 30 years and the same owner, Chuck Wilson. My Father was a long time customer and trusted Chuck and staff for many years. They provide full service hearing aid needs from new, to rebuilt and will repair purchases at no cost. They even have an ear wax removal service. The kindness and care the staff had shown my late Father was genuine. He was like family to them and became close friends with Chuck. I highly recommend Wilson's and happily give them a full 5 stars.

When I called Customer Service I did not have to wait. I explained my problem with outdated testing…read moresupplies. I was told my Glucose Meter is not manufactured anymore. Representative said that's probably the reason I have trouble getting my test strips. They have a new meter (see my photo). I already had all of my information in their system when I registered my old meter. They always gave me great service by phone and mail. Once again I was quickly provided with a new meter. It arrived in the mail in record time. The meter and 50 test strips were free. They have a very easy ordering service for additional test strips. The cost of the strips is so reasonable I may just pay out of pocket so I don't have to deal with prescription and insurance billing with deductibles. One thing that will be to Roches detriment is my desire to eliminate Finger Pricks. I'm looking into Continuous Glucose Monitors that work using an app and your phone. Medicare will cover these Monitors. Maybe Roche makes one. I'm not sure. All things considered I probably should get a new phone first! Until then I'm very happy and always have been happy using Roche Diagnostics Medical Supplies and Services. It's great to have the peace of mind that I have a back up meter in case mine acts up or dies.

4/30/2022 Do not trust the Roche covid home tests you…read morereceive free via the US post office offered to you from the government. First the expiration date is too soon to expire as August. Second my test result gave negative when the PCR was twice positive. I came to the conclusion that only PCR test performed by a laboratory is the valid one. Do not waste your time! I won't recommend them.

I believe Renewal has great clinicians, I worked with one that wasn't a great fit but I'm going to…read moretry others. However, their office experience and front desk assistance is very poor. The front desk representative has a consistently negative demeanor and has been difficult to work with. For a counseling center, front desk care is the first contact someone struggling has with the office. I have been very disappointed in the customer service here.

I hate to give this establishments a negative review however my dad's last visit was not business…read moreas usual. The staff were exceptionally rude. We will never support a business that is unkind to the elderly.

Choice hearing helped my mom get the hearing aids she needed! they were extremely informativeread more

Spent the day in ER with my husband having 'severe' head pain. My high ratings are contributed to…read moreour assigned nurse Austin who was a great listener, great communicator, had compassion and was on board with my goals of a clear diagnosis and definitely pain relief. We were there 9-5 but hubster was able to sleep first time in days after arriving home. They took tests, had a cat scan, and the doctor kept trying different meds while consulting with the neurologist who came up with a cocktail of meds. Not all caregivers are the same, as I observed others that day, but we were blessed. Now on to day 2 and hopeful for healing...

I'm still giving Saxony a good rating because overall I would say it is the best hospital I have…read morebeen to but I need to update to share my last experience about 2 weeks ago. First of all, more than once (2-3 times recently probably) something has gone wrong with a lab test and either they forgot to test for part of what they meant to in the first place or it got contaminated and had to be redone. I understand things happening because we live in a world with germs, but having to come back multiple times because they "forgot to do the 'sensitivity' part of a (culture and sensitivity) urine test" is ridiculous. Sometimes it feels like the right hand doesn't know what the left hand is doing. All they need to do is read the order from the doctor to find out what needs to be done, and make sure it all gets done. When I first got there, I was called up to the check-in desk and the process was started to check me in, but they were backed up with patients (the receptionist's words were, "I'm going to go ahead and do your registration out here too because they are swamped back at the windows"--after checking in at the front desk there is usually no wait to go down the hall to the window to register). After standing at the desk for about 5 minutes--maybe more, I'm not sure--I was told to go have a seat in the lab waiting area because the computer was freezing up and they couldn't complete the registration process. They would call me up when it unfroze. After sitting there for another 5 minutes or so, another patient walked over, obviously having been told the same thing, and whispered under her breath, with a roll of her eyes, "hurry up and wait!" :-D After just a few minutes waiting there, I was called back by the tech, after sorting out the confusion as to why I didn't yet have my check-in bracelet or stickers. The tech who took me back obviously wasn't extremely happy to be there (or she was feeling the stress of the front desk) because when she took me down the hall she didn't even verify my name or birthdate for the computer system as they usually do, and she practically threw the specimen cup at me and sent me on my way across the hall, without offering to hold the door or help me carry it (I use forearm crutches to walk, and although I am perfectly capable of carrying things like that the courteous gesture is always appreciated). The second reason I am lowering my rating from this last visit is because of the restroom. Every time I have used the lab restroom for a test, it has been almost spotless--no trash on the floor, clean/dry sink and surrounding area, soap and paper towel dispenser full. This time, however, none of that was true. There was water around the edge of the sink, the paper towel dispenser was empty, so I had to dry my hands on my pants, there was a giant trash bag full of trash sitting ON TOP OF the waste basket, and (this might have been the grossest part--it has happened a few other times) there was a full specimen cup in the metal receptacle when I opened it to put mine in! The lab techs had obviously not checked before I went in to make sure they got everything. I don't know if this had been an extra busy day (I think it was mid-afternoon on a Friday that I was there), if they were understaffed or what, but no one wants to use a restroom in that condition. This was definitely not the best visit I have had here but I love this hospital for other reasons so overall these are not enough reasons to turn me away. I just hope they work on figuring out how to handle really busy days with high volumes of patients.

Most responsive and accommodating practice I've ever worked with! The entire team at YDH is…read morededicated to making sure I look and feel my very best. My only complaint is that I didn't know them sooner. It's been a great few years under their care and I am forever grateful for all we've conquered to get to the best version of me yet!

Friendly staff! They take their time and have been very helpful with educating me with my health…read morecare needs.