Very rare that I do not find what I. Looking for. Especially since this is a combo store so more…read morebag for your buck. always crowded but tend to get in and out in a reasonable aamount of time. Pricing is hit or miss on products and service has always been giving with a smile

This was my first trip to this combo store. I had been several times when they were across the…read morestreet in the mall. I came in for the Home Goods portion. What I found is a bunch of unique finds, but you literally have to [find] it. If you're not in the mood to hunt for what you want, don't bother. The Home Good portion of this store is in complete disarray. Ultimately, I found what I came for and got it at a great price, put a few more items in the cart. I found unique gift items and coffee table books galore! I really enjoy coffee table books. I was looking for a good old fashioned Bundt pan, the second store that I'd been to. Happily they had it. The lines moved quickly enough. The staff was polite enough. I liked shopping here.

I purchased my senior prom dress here ages ago, and used to walk by this store all the time with my…read moremom and sisters, dreaming about one day shopping for a wedding dress. I even promised my mom that one day when I was engaged we would at least stop in to look at the dresses. Lo and behold, about ten years later we wander in a few months after I got engaged to try on some dresses, just to get a sense of the styles I liked. I was honestly amazed with the quality and design of the dresses for the prices. The staff was sweet and accommodating, and did their best to make me feel special, which again surprised me for such a large chain store. I went to multiple boutique dress shops before and after my visit here, but nothing could top the mermaid gown with a plunging illusion neckline I had found. A few months later, after running into multiple issues with the online store and running the risk of not being able to find the dress, I contacted this store again. They were incredibly helpful and continuously accommodating - they found the floor gown I had originally tried on, held it for me, and even sold it at a discounted price due to a torn seam we'd discovered. Suffice to say, I found my wedding dress and I could not be happier!

I wish it were possible to leave ZERO stars. Staff is not only not helpful, but rude! Called the…read morecustomer service line to make them aware. You don't get a live person, you have to leave a voicemail. Says a lot about this company!!

Ann Taylor Loft Outlet is a bit overwhelming with all the displays & massive amounts of clothing…read more Depending on the season, I can either find a whole lot or find a whole lot of nothing. Even though it's considered an "outlet" store, the prices still seem to be a bit high. They do have quite a bit of sales though, which can make a difference at the register. While there's a lot of clothing, it does seem to be quite organized & clean. There's plenty of employee presence around, straightening up & asking if you need assistance. As soon as I walked in, I was greeted by an employee who told me what all was on sale & offered to give me a shopping tote. There's plenty of fitting rooms to use.

You know people are losing social skills when you walk in to a clothing store, almost no greeting,…read morewalk around and no one offers to help and then leave without more than a parting glance. The store had 4 employees and I was the only customer when I came in and after trying something on there was only 1 other person. Clothing looked nice and would have bought something if someone would have offered to grab me different sizes.

This place is amazing! We had the pleasure of working with the owner, Ms Summer herself! She has…read moreeverything from tank tops and Barbie dresses to jeans and ball gowns. My jaw was dropping every time I turned a corner. If you're 2-somthin then be ready to do somethin' because when I say they have something for everyone, it's true! I took a very picky teen to shop for a special event. She found the perfect dress and saw quite a few other things she liked. I can't wait to return and shop for myself. Ms Summer and the Juicy Body Goddess staff will get you right! So go shop, donate, and support. This lady will bring your self-esteem up a few notches in one visit and you'll look fabulous!

My daughter was called by the owner and was not given a choice of which pop-up to visit. In the…read moreYelp response the owner mentions my daughter needing a dress for a gala. My daughter never asked for a gala dress. She wanted a gown with tulle for a photoshoot. She spoke on the phone with the owner and was not explained how things went during the consult. When we arrived at the store she talked to the owner and expressed concerns about the heat in the mall and about the style of dresses at the store. During this conversation my daughter, once again was not told how the consult is conducted. When my daughter approached me at the store, she was confused and a bit overwhelmed by her conversation with the owner. I walked over to the first person I saw, thinking she was a sales lady. I asked her if she could explain to us how the consult works because it was our first time and we weren't clear about it. First thing she said to me was, "First of all, she doesn't even want to be here!", pointing at my daughter. I thought for a second this poor lady was confused because she seemed upset at my daughter for telling her about her concerns regarding the dress styles at the store. My daughter approached and started tearing up. I looked at the lady and said, "Oh no, she's now crying. You need to be more sensitive to your customers". In the Yelp response the owner says I was screaming at her and getting on her face, but the only thing I did was challenge her customer service, without once raising my voice. I had my earbuds in because I was listening to Nat King Cole. Who can ever get angry while listening to such wonderful talent? The lady then looked down at me and said, "Who do you think you are?!", I was shocked and asked to speak to the manager. At this she bent down to my level, to speak down to me and continued to ask, "WHO do you think you are?" I'm 51 years old and 5 feet, I have never in my life have been spoken to in this manner. No one has ever gone out of their way to bend their knees to speak to me in a condescending form. At this point my daughter told me the lady I was speaking to was the owner. At the news I took two steps back and gasped!!! The owner treats customers like this? I was ready to leave and never look back but my daughter wanted to end the conversation with the owner. My daughter stepped in and asked me to let her handle the conversation. At her request I walked a few feet away to the counter where a sales lady was standing. I kept listening to Mr. Cole and made sure to enjoy everything I heard. I disconnected myself from the conversation my daughter was having with the owner. In the Yelp response the owner says I treated her employees as less than humans, but she's describing the way she treated my daughter and I, not the way I treated her. I told the salesperson I was sorry they had to work for such a difficult boss. She just shook her head "no". She looked very angry. It never occurred to me she was angry at me. Interesting enough, I was still in shocked at how the owner had reacted without any instigation. I think I was thinking the sales lady looked so angry because of the entire scene. I still don't know. I responded with, "She's not difficult to work with?", once again the lady shook her head "no" without opening her mouth to say anything. So I said, "Oh. Ok. I must be reading her wrong". She just looked at me. I raise chicks for therapy and emotional support so, I pulled a video of one of my latest chicks and showed it to her. At this point, I just wanted this lady to have a smile on her face. The baby chick video was welcomed by her. She smiled and said, "cute". Soon after that my daughter told me it was time to go. I later learned the owner had refused service; which is exactly what my daughter wanted at this point, because she wanted her $50 refund. The owner told her to email her so she could receive her refund. Which she sent a few days later. I wrote a quick review on Yelp warning people to be careful with this business and the owner responded to my review with nothing but lies. She mentions videos of the entire encounter where I allegedly scream at her but I wonder if such videos captured her yelling at me and bending over to talk down to me. In the Yelp response the owner also mentions calling security and us being kicked out of her store. We never saw security and we walked out of the store calmly. I even had a chance to walk with my daughter across the hallway to the Kona Ice stand. My daughter ended up finding a gorgeous dress on Amazon and had an incredible photoshoot. The value of the dress she bought was equal if not better than the dresses at the shop. It turns out we never needed to visit this shop anyways.

This was my first time shopping in this store i saw a lot of nice things in the window so I came in…read morebrought 2 sweaters. When I got home one didn't fit to my liking the other just a bit too tight. So as I coming to return/exchange the next day i waited on a line that wasn't there three associate continue doing nothing like I wasn't there finally they acknowledge me .As I explained i wanted to do a return/exchange no one know how to do it! So they call some guys that later told me he was one of the managers as I have ask. He seen to be a little upset his demeanor was off and not inviting. He said first thing I need to do is return the first item OK that find I don't know how's that work he was not at all friendly as I try to make small talk letting him know hey I work in the mall as well he seem to be having a hard time doing the return. Finally gave me my return receipt then he begins to do the exchange when he was done i ask for my original receipt because I still have a purchase on it he told me no they have to keep it ...I said well I don't have proof of the sweater i purchase he told me to take a picture of the receipt still nasty attitude then I ask was he the manager he said he's one of them. I did take a picture which I thought was odd .i left and was just so upset about the whole experience. So when I got off at 5pm I walked back to the store and return everything because of him made my shopping experience in that store horrible Angie the other manager was very nice when I told her why I was returning he walked by laughing!

I love shopping at Aero they have such a friendly staff, there was one staff member that stuck out…read morethe most to me. Her name was Emma she was extremely helpful. I had wanted a pair of jeans but they didn't have my size. So she went above and beyond looking through the store for my size.

The best mall I've ever been to. There is so much to do no matter what time of year it is.read more

A very nice and quaint mall that you can walk around and circle back around. This is the first mall…read morethat I've ever been to that has huge stores within like Burlington, Bass Pro, Best Buy, etc. it's huge and worth the trip out. Food court is big and plenty of choices to choose from. There's a merry go round in the middle of the food court too. It was an enjoyable experience! I would return!

Chile! The lack of customer service is high in this establishment!…read more I do like the variety of clothing and prices here. I purchased a dress that I had to go down in size and jeans that I had to go up in size. Try on everything so you can make sure it fits. My fitting room experience was not great. The attendant was more concerned with conversing with her coworkers than checking me in. Self check out can be tricky if you are not paying attention. The lady ahead of me did not get a receipt and the attendant told her incorrect info about obtaining it. After I paid and my receipt did not come out, I asked for assistance. Turns out the paper was jammed in the machine. I have my receipt, but the lady in front of me was SOL. The manager told her if you need to bring something back to tell them what happened. I hope they don't give her a hard time about that! I do agree with other Yelpers to come here during the day or during the week to not be in a crowded store. Oh and they close at 8pm with the mall, not 9pm as the Yelp listing says.

I'd never heard of Primark until this location opened and people went wild on social media lol. I…read morewaited a good while to go check it out to let the hype die down and I was pleasantly surprised. The prices are super low, but from what I saw the quality of the clothes aren't terrible. The place is HUGE and they have several different departments from kids to home. I loved perusing the women's section. I was able to find some nice inexpensive jeans, tops and socks. I loved this store, it had things I like to wear and lots of basic pieces that you can add to an outfit. Very very affordable. I definitely understand why people who knew about this store were so excited for one to open in Charlotte. I recommend going on a weekday afternoon or evening to avoid all the chaos that is Concord Mills mall though. Otherwise, this store is pretty cool!!