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    J.Crew Factory

    3.8 (11 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

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    Justin Y.

    Love shopping here during the holidays. Everything was 50% off today and it was well worth it! All I can say is flannel and slim fit shirts. Everything fit pretty much how it was supposed to, and the customer service was friendly and helpful. The store was also clean and orderly, and the selection was better than at some of the other outlets I've been to around California. Same as for Banana Republic, it's great that I didn't have to ask any store workers to open the doors of the fitting rooms. I just walked in on my own, tried on my clothes, and walked back out (multiple times). It's much more efficient that way and it saves everyone time all around.

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    2 years ago

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    6 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    14 years ago

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    13 years ago

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    12 years ago

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    9 years ago

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    11 years ago

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    Hugo Boss

    Hugo Boss

    2.0
    (17 reviews)
    0.1 mi
    $$

    Hugo Boss STOLE my money - almost $3,000! Absolutely unacceptable!…read more I am beyond shocked and furious. I logged into my Hugo Boss account only to discover that the items I returned using their own return labels for orders #92595377 and #92595582 (sent back at the end of July - it's October 9 now) were received by them, yet no refund was ever issued. It has now been over two months, and Hugo Boss has effectively kept my money. We're talking about nearly $3,000 just gone. This isn't a mistake anymore; it feels like theft. When I called customer service, someone with very broken English answered, offered zero help, and refused to transfer me to a manager. I also submitted a support ticket four days ago, and the only response I got was, "Please wait five business days." Seriously? You've had my returns for months, and that's your answer? This is criminal behavior, plain and simple. For a brand that prides itself on "luxury" and "class," Hugo Boss is operating in a way that's dishonest, unprofessional, and disgraceful. I've now filed a dispute with my credit card company because Hugo Boss clearly has no intention of doing the right thing. Be warned: if you shop with them, you might lose your money just like I did. Hugo Boss - you should be ashamed.

    Bought a sport coat there and no one helped with the fitting or any service. Got home and decided…read moreit didn't fit right so the very next day took it back and they do not give refunds just store credit. No one told us that when we bought it. Poor customer service. Will not ever buy from them again even with a 350. Credit. They need to tell the customer this policy.

    Photos
    OMG!!!!!  Yuck!
    OMG!!!!! Yuck!
    Racks upon racks of yuck
    Racks upon racks of yuck
    Hugo Boss

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    Burlington

    Burlington

    2.8
    (5 reviews)
    2.9 mi

    Really ghetto store. We hadn't been there before so we're surprised to be confronted by security…read moreupon entering. As we walked through the front door he fastened a blockage across our path TO KEEP US OUT! To keep us out! The week before Christmas!! I guess their shoplifting is out of control and they only allow in the people they can follow? Don't know. Never encountered this before. We turned around and left! Too many places to shop. We like the Penney's next door and the Daiso Japanese dollar store.

    The only thing you should be going to Burlington for are the endless amount of clothes, stationary,…read moreand home decor. Other than that, it seems like the shelves are bare. It is relatively clean though. It was really creepy to have a security guard read me some kind of spiel before entering the store and then open the rope to usher me in. Like a nightclub. It didn't make me feel safe that they had a security guard talk to me before entering the store. It made me feel like the store is constantly robbed, even though there was hardly anybody in the store. The staff was very friendly though, and even asked if I was finding everything OK. A+ for customer service. I was a little confused where the start of the checkout line was. It was kind of like a maze to walk-through. I will be back for more home decor paintings, or stationary if I need it. The parking lot seemed safe enough, it's next to a Bath & Body Works and a Petco. So I'm not sure why there is security inside of Burlington.

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    Cotopaxi - Tulalip Bay

    Cotopaxi - Tulalip Bay

    4.0
    (1 review)
    0.1 mi

    Location isn't exactly where it says on google maps so I honestly thought it had closed - but alas…read moreI did find it. Staff were pleasant though busy with other customers. Everything seemed to be about 40% off and most was last seasons colors. My big issue is that they only had a handful of items that were actually down, most things were 100% polyester fill but priced like they were down. They did have a lot of sizes even in the clearance section.

    From the owner: Our founder, Davis Smith, grew up in Latin America and lived for several years in Ecuador. When he…read morewasn't in school, Davis was exploring and camping in Cotopaxi National Park. It was here that he developed a lifelong reverence for the strong, hard-working people of the Andes. His time in Latin America also showed him the plight of those in abject poverty. Davis later moved to the United States, where he pursued advanced degrees in business and international studies. He started several successful e-commerce businesses, two of which took him to Brazil, where he lived from 2010 to 2013. Despite his success, he wanted to do more to make a difference in the world. For his next venture, he decided to merge his love of travel with a poverty-fighting business model. Each customer's purchase would give to those living in the world's poorest regions. He named the company Cotopaxi to represent the spirit of adventure, optimism, and determination that he'd experienced during his time in Ecuador.

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    J.Crew Factory - menscloth - Updated July 2026

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