Poor customer service. I tried in a dress that was on the…read morefloor by mistake and the worker realized this and did not let me know until I tried to purchase the product. Once at the register let me know she saw me in the dress and "hoped I didn't want it" because it was not in the system yet. When saying I wa disappointed and to please be more aware of it, she said it's not her fault because people grab things and she was working alone. Yet noticed me trying on the dress and hoped I didn't want it. . .rude employee pushing the issues off on her manager who was not there.

I love this store. Great customer service, great clothes and accessories…read more They have a large selection.

Need a little retail therapy? Then I recommend you visit this store. The entire staff is SO nice,…read morehelpful and there are always beautiful, unique clothing, jewelry, shoes and more to select from. Plus, they have great events, be sure to attend one of their trunk or fashion shows if you haven't. Just recently, I was in and had my eye on a new Aratta jacket. There was only a small left, which wasn't going to cut it for me. Marie and Jaqueline went out of their way to get the size I needed, along with getting it to the store quickly. Best customer service! I love to stop in and always made to feel right at home, when shopping with them. They know their stuff.

In May and June I shopped at this boutique. I bought a purse which was very expensive and the…read morezipper broke a month after purchasing. I took it back asking if it could be repaired, sales person called the owner and I was told no and sales person recommended a shoe repair business I go to. The same day I purchased the purse I also purchased an outfit. this weekend I went to wear the outfit and they had given me the wrong size so I could not wear it. Yesterday I went to the shop asked if I could exchange the pants for the correct size, I was dealing with the owner at this point, she was less than pleasant and refused to exchange them because she said they were a summer item and fall items were out now , then told me the price tags were no longer on the item and that too much time had passed since my purchase. I told her it was your employees error giving me the wrong size and she still refused. I told her that was bad business since it was their error, she just said sorry can't do it. I found that very unfair. Their clothes are pricy and quite honestly, you can find comparable clothing at TJMaxx or Marshals for a quarter of what they charge. I was very disappointed in the way the owner treated me and will never shop here again. I have told my friends and family and they will no longer shop there either. Their customer service is awful.

Such a special shop. Was so pleased that I caught this lovely shop before it closed. The first…read morething I noticed was how nice the store smelt. Everything is displayed so wonderfully in the store. So many special gift and finds that just warm your heart. The service was so warm and nice. I brought a few things and they stayed open a few minutes for me to grab them. I will definitely be back for more goodies.

This is a cutesy boutique on Main St. They sell variety of things from jewelry, candles,…read moreaccessories, clothing, books, etc. Several items are made in the Philippines and Hawaii. I brought my gf's mom here yesterday who is visiting from the Philippines. She enjoyed browsing their items and ended up leaving with several jewelries from this store. Prices are very reasonable. They are also pet friendly. Staff is kind and informative. Always a delight to visit!

This store is easy to pop into for an item or two that I need…read more I have had good service in the past. Today when I went in, absolutely nobody offered to help me. There were at least 4 employees working. The store was fairly empty, one or two shoppers in and out. My impression is that they must not be working on commission. The only reason I give 3 stars is because I found what I was looking for.

The staff at this location never ask if they can help, downright rude, in particular the male sales…read moreclerk. I shop regularly at the Pasadena store and it's a very different story--staff is nice and welcoming. I STRONGLY do not recommend this store!

I discovered this store last year. It is now my favorite store. The associates are pleasant and…read morehelpful. They have a variety of clothes business, casual, evening. The downside is they can't carry everything they have online because it is a small store. Shopping online can be tricky because sizing isn't consistent. This is a downside but not enough for me to not shop because returns are easy.

I bring my wife shopping here for her work clothes. they…read morehave really nice styles and are pretty affordable. the staff are also very friendly and provide great customer service. I would rate their service 5 stars every time.

Love SAGA!!! Makes me happy that I have a 3rd option....Long Beach on 2nd St and the Pike, now Seal…read moreBeach. This store does happen to carry clothing that the other 2 do not. Really pretty light weight chiffon like material clothing here that the others do not have. I did pick up a really light weight see-thru long sleeve shirt to wear under dresses and overalls. I also bought another t-shirt long dress bec hubby shrank my old one. All of their stuff is made in Italy and inexpensive considering. All of their clothing can be worn to the beach or out for a casual day in flip flops or sandals or it can be dressed up for an evening out with high heals and jewelry. I kinda don't want to be honest bec I want it all for me ;-)

From the owner: Saga Clothing is a family owned business that has been operating in Southern California for over 25…read moreyears. Saga is all Made in Italy with a focus on comfort and quality. Our boutiques offer a wide selection of clothing, jewelry, shoes, sunglasses, handbags and purses from small to large and home-goods such as candles and soaps. Our focus is Linen Clothing but changes each season with a variety of material types, including but not limited to cotton and silks. Stop by and say hello to one of our friendly and knowledgable staff and enjoy a glass os wine or prosecco while you shop!

Complaint Regarding Poor Customer Service Experience…read more Dear Management, I am writing to express my disappointment regarding my recent shopping experience at your Seal Beach location. I arrived at the store before closing time and was interested in making purchases. However, at approximately 6:40 PM, the music was turned off, creating the impression that customers were being encouraged to leave before the posted closing time of 7:00 PM. Around 6:35 PM, I attempted to use a fitting room, but all fitting rooms were locked. There were no available staff members to assist me or explain the situation. Later, at approximately 6:52 PM, I was ready to make a purchase but again could not find any employee available to assist me at the register. When I finally received assistance, the customer service I experienced was rude and unprofessional. I felt unwelcome and was treated as though I was inconveniencing the staff despite being in the store during normal business hours. This was a very frustrating and disappointing experience. Customers should be able to shop and receive courteous service until the advertised closing time. I hope you will address these issues with your staff and ensure that future customers are treated with respect and provided proper assistance.

The service here, or better said, lack thereof was terrible. I walked in Friday afternoon. There…read morewere 4' people working. There were a couple other ladies shopping. I had some questions about different clothing and jewelry. The four people that were working now have all disappeared. I walked in circles around the store, looking for someone to assist me. Honestly, I had never gone to Chico's before, but I went into an outlet in Carlsbad and loved their jewelry and tank tops. Their pants are amazing too. For the price they charge on the clothing and accessories, you should be getting much better service. I was considering starting to shop there, but I think they lost a customer. I will not go where I don't feel i am getting good service and appreciated for shopping in their store. Two stars because I did buy a bracelet and I love it. If I wanted that type of service, I would shop at Kohl's or JCPenney. I expected there, not in a bad way, it's just not the same experience when you're shopping in a high-end store. Don't go here if you want high-end service. Update: I called the number below. I had to repeat what was in my Yelp review and she apologized.

The older lady (I'm assuming owner) was so rude today I was totally caught off guard! I grew up in…read moreSeal and haven't been back in years so here I am visiting and I figured I'd check out a few local shops I frequented back in the day. When I stopped in the lady (without greeting me at all) snapped at me in the shortest tone to leave my tea drink at the counter. Not thinking any thing of it I replied with "gladly" as I wanted my hands free to shop the racks anyway (I figured people must've spilt their drinks in the shop at some point so no biggy). Then as I'm leaving I see there's a cute cat sleeping on the clothes in a literal Hawaiian button down shirt so I stop to pet him, I kid you not I'm petting the sweet baby and the lady again barks at me that he's napping. Yes lady, I can see that, he was totally unbothered as I pet him. Did I miss the "no petting the chill shop cat while he's napping" sign on my way in? Then I grab my drink I walk to the door, my dad's sitting at the bench right outside the door and I tell him to come check out the cute cat in the Hawaiian shirt. The cat's sleeping five feet from the door on a display shelf and again I walk in with my dad and the lady barks at me so fast "drink on the counter" in the most vile tone!! I'm not one to write reviews often but this lady was just so rude I couldn't believe it. Cute cat, the young girly also working there was nice but dang that elderly lady was such a buzz kill for no reason.. hope she's al least nice to her employees.

0/10 employee!! An older woman working the other day was incredibly rude and unprofessional. i had…read morebeen in the store previously and the original workers were very kind. Started looking, around at first she came up to me and asked if i knew what i was looking for. I thought that was very sweet of her until she started telling me that i couldn't be in the store for too long. She said if i don't know what i'm going to buy i cant be in the store. I said i was sorry and asked if it was going to close because there was another customer in the store. She said yes and walked away, later more customers went in and she had no issue with them. i think this was definitely a racial discrimination issue considering my husband had no issues going in earlier he is fair skinned and everyone else who was fair skinned was fine. I wasn't being rude or dressed inappropriately or even causing a commotion in the store. I hope this doesn't continue to anyone else its unfortunate to see this still to this day