We are long time Dreyer customers who moved away ten years ago but still driving the 2012 X3 we…read morepurchased from them. A quick trip back to Greenwood resulted in a nail through our tire on Saturday morning. Knowing service wouldn't be open, I drove there anyway to see if I could find someone to guide me to a tire shop. Joseph Graham was manning the desk. He kindly inspected my tire, thought it could be fixed, and pointed me up the road for a repair which got us home to Virginia safely. I appreciated Joseph going out of his way to help an old customer from the past that he didn't know. As a side note, run flat tires aren't all bad!

I've been coming here for 6 years now and Tony Parsons has been one of the most kind and coolest…read moreservice consultant out there. He's always happy and eager to help! Joey Graham is cool too, I guess.

Misrepresented vehicle history and hostile management. Avoid!…read more I signed paperwork on a used 2025 Mazda CX-50 that was advertised and verbally promised to be a 'one-owner' vehicle. After running the CARFAX and checking the dashboard, I discovered the dealership had actually titled the car to a second owner and driven hundreds of extra miles on it as a demo, permanently making it a multi-owner car.When I returned the next morning before paying or taking delivery to address the error, management refused to fix the contract, became incredibly hostile, and ordered me to leave the dealership. Thankfully, because no money changed hands and I never took delivery, the deal is legally void. Buyers beware: double-check the odometers and history reports here, and do not trust what the sales staff tells you.

I drove here a little while ago (I live 4 hours away) for an interview. Everything went well in the…read moreinterview, I met the managers I needed to, except one refused to meet with me. There wasn't a reason given, but I had been told that they were going to hire 3 people, and 2 had already been given the position, so I can only assume that there was a change in the amount of hires. I had to stay in Indianapolis for an extra day in order to hear anything back. (The manager that refused to speak to me did not communicate for 2 days.) Very unprofessional, I do not recommend them. Spent a lot of money and time for nothing.

In 2023 I was newly divorced. I was buying a car on my own for the first time ever at 44. I bought…read morea 2021 Mazda and ended up with a 36000 loan $15000 was a warranty and gap insurance. My car payment has been $675 . I have now missed payments and plan to file Bk. Please know I take ownership in this mess for not doing my homework and for signing a deal I didn't understand. The only upside is I learned a valuable life lesson. However I hope that this is a caution tale not to my mistake of signing but how they treat people, run a business and screw people over especially when they aren't looking!! You can say I'm dumb and I understand but again please look at the poor ethics of this dealership - stay away!!!

I bought a vehicle that had just came on the lot. Everyone was wonderful. Very kind and helpful…read more I loved the full attention they gave. Then this: I brought it back 2 days later for the paperwork and for it to go through the service department. It was really late, after 6 and already dark and we didn't do a full tour of the body. I am new to buying from a lot so didn't think about it. When I noticed the front bumper it had been dinged up pretty bad. I brought it to their attention and they said they could touch it up with paint? UGH!!! Very disappointed. That was almost 3 months ago. I still have not heard from anyone on the repair. 1. They said they could not tell if it happened with them or not. They would not even call the owner to double check. I have cameras where I park and no damage on my watch. Very upset! 2. Service had my car for 3 days running diagnostics and such so I was without a car in the worst snow. I would not recommend them unless you know what to look for.

Our car wouldn't start one morning so when we got it going we rove straight to Ray Skillman Hyundai…read moreservice. We were able to drop off the car without an appointment and we're assured we would hear back in a day or so. We appreciated their ability to take the car despite shortages of people working due to sickness. We heard back in a few days about the issues and were able to determine what we would have done immediately and what could wait. The only issue we did have is that when we brought in the car previously for routine service and oil change no one inspected the car, even though we were given a sheet claiming it had been inspected. So our issues stemmed from not being 'on top' of how much the brake pads needed changing or the spark plugs were overdue for a change. This is a bit disconcerting as we thought we were on top of things. We also had initially requested an oil change but then called multiple times (prior to start of service) to take that service off as we were doing too many other adjustments. When we went to pick up the car they had done an oil change and couldn't take off the cost despite being told about our calls. We did call on the following business day and were told they would remove the cost, but just a note that it is better to be very clear at the onset what you want done (inspection, services) so there isn't confusion. It is a good service and all of the people are very friendly, but our faith is a bit shaken. The prices though are reasonable for other spots for the same type of service, so that is part of why we continue to return. Definitely worth checking out, but make sure communication is clear!

Wouldn't honor battery warranty on battery that still had pro-rated warranty. Bought car and…read morebattery from Ray Skillman Ford. Reason given is that they can't get any money from pro-rated batteries anymore. That shouldn't be my problem, it says the warranty on the sticker to the battery that they sold. Booooooooooooo. Not honoring a warranty is Bush League, you would expect better from a Ford Dealer.

Highly recommend. Went here after Indy Honda put brakes incorrectly on my car…read more Excellent service and excellent people.

This was my first purchase of an Acura, and I was very satisfied. I worked with Cody, the sales…read morerepresentative. He was very informative, patient, and listened to what I was interested in. Cody, Gino ( sales manager), and myself worked out a win win transaction. Finally, I worked with Barbara, the finance manager. She was very thorough in explaining my options, and made it a seamless closing. Overall I left feeling confident with a great vehicle, and a positive experience with Hubler Acura. Thank you, Dennis B

Went there with my sister to buy my first car, and honestly, the experience was disappointing from…read morethe start. The guy who helped us was very nonchalant and not welcoming at all, which immediately turned me off. He honestly looked like he didn't even want to be there. He wasn't really trying to work with us on the price or suggesting any options. I understand that dealerships have limits, but everyone knows you can at least negotiate or ask if there's anything they can do. When we asked, his response was simply, "Absolutely not", didn't even let us finish. As a salesman, I don't think that's the best way to respond to a potential customer, especially someone who was genuinely interested in buying. I really wanted that car, but that comment and the overall attitude immediately changed my mind. Customer service matters, especially when someone is making such a big purchase.

Bought a car about a year ago. Went on a Saturday. Mind you this is all my fault, I'll never ever…read morelet someone play me like a fiddle again, I'll remember you and i remember who sold me the vehicle. Definitely should've known better, told me I had a lien on a vehicle I own outright and it was my first time buying a vehicle so obviously my fault, so if you want someone who will lie, tell you different things, empty promises, not good vehicles, and bad costumer service this is the place. But I will be back to sell them my vehicle hahahahaha but will never be back to buy one again

I am extremely disappointed with my experience at Ray Skillman Hyundai and the way I was treated…read morethroughout this process. I scheduled an appointment to have my horn repaired and made it very clear that I needed a Saturday appointment because I had been told the repair would take all day. I also explained that I rely on my vehicle for work during the week and that, as a cancer patient, my PTO is reserved for chemotherapy and doctor appointments. My time and transportation needs were clearly communicated in advance. Despite that, I dropped off my vehicle for the scheduled Saturday appointment, only to receive a call four hours later informing me that the repair could not even be performed because only lube technicians were available on Saturdays. This was completely avoidable and reflects a serious lack of communication and competence. If the repair could not be done on a Saturday, that should have been disclosed before the appointment was ever made. There was no excuse for wasting my time and leaving me without my vehicle for hours unnecessarily. On a later visit, I requested a loaner car and was made to feel as though I was asking for something unreasonable. When I arrived, Robin addressed me in a rude and unprofessional manner in front of other customers, stating that they do not have many loaners, that everyone wants one, that they have eliminated many of them, and that I "better figure out what to do next time." That comment was inappropriate, embarrassing, and entirely unacceptable. No customer should be spoken to that way, especially in a public setting. Asking for a loaner during a repair is not improper, and being shamed for it was disrespectful and unnecessary. The overall experience showed poor planning, poor communication, and a troubling lack of professionalism and basic courtesy. I expected far better from a dealership service department. Instead, I was inconvenienced, dismissed, and treated with disrespect

Car buying process here was good but the last oil change I got they tightened the oil filter cap…read moretoo much, which caused it to break when I tried to get it changed next time. Costing me $200+ in tow fees and parts to just fix it myself in the end. Didn't even acknowledge their mistake when I called for a resolution.

Had a good experience at Skillman. Quoted repairs on Friday. Dropped off the car on Monday picked…read moreit up on Thursday Others quoted weeks that they would have to keep my car. Very satisfied with the work and the price

One of the best classic car collection in the country! It's like a kid in a candy store for any car…read morefanatics! The collection is hidden behind the dealerships. It is open everyday from 10am-5pm except for Sunday's. Enter right thru the auto shop to enter the car show. Some of the cars are available for sale as well! Check out their website if you are interested in a car. Great place to stop by if you are in the area!

Teach their staff to be more respectful and professional! I have spent a lot of money on 2 vehicles…read more and I am not going to return for a 3 rd now

I bought a 2013 Jeep Wrangler Unlimited Rubicon here for $13,000 (listed at $16,400). They jumped…read moreon my offer instantly with zero negotiation. They threw $5,000+ at it for prep work (brakes, oil filter housing, track bar, valve covers, spark plug seals, fluids, etc.) and told me it was all checked out and "fixed." Their own internal worksheet proved they knew about P0300, P0302, and P0303 misfire codes. Yet they never replaced the spark plugs (I pulled a badly carbon-fouled one from cylinder 3 days later) and the O2 sensors had never been changed either. Firestone has now found a failing hydraulic lifter on cylinder 3, missing valve cover bolts, battery cables that were literally sliced/hacked, loose terminals, missing fasteners, and other loose nuts/bolts all over the engine bay. The same misfires keep coming back. I've already dumped $860 on new O2 sensors plus coils, plugs, and diagnostics. When I brought everything back they hid behind "as-is, no warranty" and claimed they "only do safety checks." The salesman kept pushing how "benevolent" their service team was. This place lacks integrity. They knew the Jeep had problems, did the cheapest partial fixes, and dumped it on me anyway. Do not buy any vehicle from this dealership. They will screw you over and then gaslight you when you complain. Save yourself the headache and money -- go somewhere else.

Leased a Cadillac Lyric $460 24 months…read more I was sent a letter to arrange for the car to be inspected for damages I flew back to Indiana for that purpose only to be told "unless the car is beat up we don't need to see it ahead of time " So my intent was to release another one-lease price more than doubled so I decided to buy something else they had non Cadillac Even though I turned my lease in with 4000 miles to spare 6 weeks early they are now trying to charge me a "disposition fee" of just shy of 2 additional monthly payments No backup no explanation zip I told them I would see them in court Nothing but pure profit margin BS I'll never recommend anyone to them and I am done with all GM products for standing behind this crap Is it any wonder car dealers have such a poor reputation? I give them zero stars if it was possible

Dear Mr. Lockhart, I…read moream writing to formally express my serious concerns regarding my recent vehicle lease transaction and the overall experience I had at your dealership. I am requesting that you personally review this transaction and contact me directly. I recently purchased a new vehicle from your dealership. The vehicle was delivered to me without adequate orientation. It took me approximately 15 minutes to figure out how to start the vehicle. Thank God for Google. My OnStar service was also not activated at the time of delivery. Although the salesperson did invite my wife to return the following day for additional orientation, I believe a proper explanation of the vehicle and its features should have been provided before I left the dealership. More importantly, I have serious concerns regarding the financial terms and documentation associated with my lease transaction. I was required to sign two different purchase agreements reflecting two different sale prices for the vehicle. I also believe that the payoff amount for my trade-in was added to the sales price of the new vehicle. The financial components of the transaction, including the money factor and other lease charges, should have been clearly and accurately itemized. Instead, I was rushed through the finance process without the Finance Manager properly reviewing or explaining the contract to me. The Finance Manager did not walk me through the contract and left the building immediately after I signed. I am also concerned about rebates and other financial incentives that I believe were not properly applied to my transaction. The national advertising campaign offered a $2,000 rebate. I was initially told that I did not qualify for the full rebate, and the rebate amount was changed to $1,500. I am requesting a complete explanation of the eligibility requirements and a detailed accounting of every rebate, incentive, and credit that applied to my transaction. I also have concerns regarding the mileage provisions of the lease. I was required to pay $0.20 per mile. My understanding is that the $0.20-per-mile charge applies if I exceed the mileage allowance stated in the lease at the end of the lease term. I have since spoken with three different dealership Finance Managers, all of whom confirmed that it is customary to purchase additional mileage at a discounted rate when available. I was told that the computer system in the Finance Office was not set up to provide the price difference for additional mileage. I am requesting that this issue be reviewed and explained. Additionally, I was told by the Sales Manager that my monthly payment increased from approximately $666 to approximately $858 because GM charged an additional half-point in interest because I was financing through my company rather than personally. I do not believe that a 0.50% difference in the interest rate would reasonably account for an increase of nearly $200 per month. I am therefore requesting a complete written breakdown showing exactly how the payment increased from approximately $666 to approximately $858. Because of the discrepancies and lack of transparency I experienced, I am concerned that the financial figures in the transaction may have been manipulated or that additional compensation, incentives, rebates, residual-value credits, or other backend funds may not have been properly disclosed or credited to me. This is my third new vehicle purchase in less than 20 months, and I am familiar with the general process of purchasing and leasing vehicles. Unfortunately, this experience has caused me to lose confidence in the dealership. I was not offered a proper congratulations or thank-you for my purchase. The transaction felt rushed, and I did not receive the level of transparency or customer service I believe should accompany a major financial transaction. At this time, I am requesting: A complete copy and review of all documents associated with my transaction; An explanation of why two purchase agreements reflected different vehicle sale prices; A complete breakdown of the vehicle's selling price, trade-in value, trade-in payoff, rebates, incentives, residual value, money factor, fees, and all other charges; A written explanation of the $2,000 national rebate and why I was credited only $1,500, if applicable; A review of the mileage charge and whether additional mileage could have been purchased at a discounted rate; A complete explanation of the increase in my monthly payment from approximately $666 to approximately $858; A review of any dealer, manufacturer, finance, rebate, residual, or backend compensation associated with this transaction; and A direct response from you regarding these concerns. I am not making these allegations lightly. I am requesting transparency and a complete accounting of the transaction so that I can understand exactly how the figures were calculated and whether all rebates, credits, incentives, and other funds were properly applied. Robert