J.D. Byrider

(2 reviews)

******** So, if you are looking for a used car this is a place to start. It is Friendly, Clean…read moreenvironment, $$Great Price$$$$$$$$****************** My parent bought their SUV here and had a few things that needed fix on it. They fixed it right away and was nice enough to offer to take me to the mall because it was going to take about 3 to 4 hours to fix the problem and would come back and get me. I would Recommend them for having great cars they stand behind, if there is a problem they will fix, very Friendly Caring people, I would say they are outstanding in all points. I cannot say enough about these people, they do go above and beond, so caring. Thank you again The Cooks Fowler, Indiana

Very attentive! The service here is great, Definitely recommend it for any of your car needs! Very…read morefriendly environment and great prices too! I won't take my vehicle anywhere else!

DeFouw Chevrolet

3.2

(35 reviews)

I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

Zeigler Subaru

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.

Lafayette Auto Sales

(1 review)

Bought a ford explorer awhile back from them, just recently bought a newer version of the explorer…read morefrom them. Both great cars and would recommend to everyone I know!

From the owner: We are a family owned business located in Lafayette IN. We have been open for over 5 plus years. We…read moreoffer a wide variety of used vehicles for a great price!

Bob Rohrman Toyota

2.2

(69 reviews)

A few months back I was on the market for a Solar Octane 4Runner or maybe a solar octane Tacoma…read more Larry said he would find one from other dealers. He told me they didn't usually order solar octane 4Runners because it's an undesirable color. A couple days later he calls me back and said he found one that could be shipped to their dealership in Lafayette but it would be a $7,500 markup added on to the price... How does that make sense? It's an undesirable color which makes it hard to sell...but you're going to add a mark up. Talk about frauds. Dont shop here, never pay above MSRP.

Took my 2017 86 in perfect condition in which I bought brand new here to get replacement wheel…read morebearing... and they damaged my hood saying it flew open on windy day at low speed and they trying to charge me for replacement hatch saying it's not safe anymore. They are the only ones that's ever worked on my car. They agreed to fix hood but declined to show me visibility in how the hood is being fixed, which I stated in want hood to be brand new due to safety. I put in a recall ticket for fault hatch on this version of 86 earlier today. I'll be in touch with corporate office next week. 3/7/25

DeFOUW Nissan of Lafayette

2.9

(26 reviews)

Very good experience. Would recommend. Eric was very helpful from start to finish. I love my new…read moreNissan.

if I could leave less I would. had my my 2019 Nissan rogue towed there with a P0101 code ( mass air…read moreflow sensor. Had three sensors for them to reprogram or diagnose issue. They wouldn't try them without more money. Paid over $500. then was told my transmission was bad. SAME drivability problem I had it towed there for. Got two blocks away, check engine light back on. Got it home. SAME CODE P0101. Would not recommend for anyone. They won't stand by their work and do not properly diagnose.

Bob Rohrman Used Car Superstore

3.0

(2 reviews)

I wouldn't buy a car from here again…read more If these guys ever get your phone number, they will spam call and text you, non-stop, until you buy a car. Unfortunately, we did buy a car from them. Within sixty miles, the car had a coolant leak. We call the folks down here that sold us the car, they told us to take it to a mechanic and have the mechanic call them. They would take care of it. The did not take care of it. Although the fix wasn't expensive, it was only one hundred dollars, it is the principle or it. The mechanic said it was obvious they tired to fix the leak, but the weren't able to. They still sold us the car and refused to even pay part of it. These guys fit the 'used car salesman' stereotype.

We purchased a used vehicle from this location. Chuck Myers is a great guy. He was very helpful in…read moregetting the process started. Rocky was our salesman. He took care of all the details to get us in the vehicle that was best for our needs. We highly recommend Chuck and Rocky!

Ford of Lafayette

1.0

These guys are a bunch of sheisters I did a Kbb instant cash offer and they called me instantly…read moreasking to see it only to lowball 1/3 of the Kbb offer ended up driving across the street to the Chevy dealer and got what was offered in the instant offer they lowball and waste your time!

For of Lafayette is charging now a drop off fee if the vehicle is dropped off earlier of the…read moredesignated time of service. Last time we got the vehicle back with the cap for the brake fluid open.

Bob Rohrman Honda

2.7

(41 reviews)

Bought a car 1/2/26. First time honda buyer. Honda civic sport 2026. It is so loud in the car on…read morethe interstate can't use hands-free as the law demands. Hit a pot hole. I have every warranty they offer and they will replace the tire but not the rim. They are trying to fix the rim and now I have to pay for an alignment. Just don't you will be happy you didn't.

Absolute Failure in Customer Service and Integrity: Avoid Rohrman of Lafayette…read more We purchased a 2022 Honda CR-V from another dealer (previously owned, 6,000 miles) and I called a few dealers including Rohrman of Lafayette in advance to schedule the first oil change for my collegiate daughter. I spoke with Kim, who was knowledgeable and courteous, and explained this was my daughter's first solo service experience, emphasizing our goal was routine maintenance. The resulting service visit was nothing short of appalling, demonstrating highly questionable sales tactics and a complete breakdown of management accountability. 1. Unnecessary Upselling to a New Customer While my daughter was waiting, the service team attempted to persuade her into expensive, arguably unnecessary work on a nearly-new vehicle (12,000 miles). This included: * Suggesting an alignment at only 12,000 miles. * Quoting $85 in labor for a $5 part related to a tire issue. 2. Sales Solicitation The most frustrating incident occurred while the car was in service. A member of the sales team texted my daughter soliciting her to sell or trade in her recently acquired Honda CR-V--the very car I had called ahead about and informed them we had just purchased! This blatant disregard for customer history and intrusive sales pressure while the car was on the lift is unacceptable. 3. Management and Refund Failure: Abysmal Integrity and Resolution The subsequent attempts to resolve the issue with management were a complete disaster, destroying any chance of customer retention. A. The Runaround and Lie: After four ignored contacts (voicemails and emails), General Manager Todd finally agreed to process a refund on 10/31. When the check failed to arrive, I contacted them again on 11/17. On 11/18 (9:32 pm) Todd apologized, claimed the issue had "fallen through the cracks," and stated he had personally gone down to get the check sent out. B. The Timeline Deception: When the check finally arrived, it was postmarked 11/24, a full six days later than Todd claimed he had personally gone down to have it sent, confirming that the General Manager was dishonest about the resolution process. C. The Ridiculous Refund: I had originally paid $200 for a package of three oil changes. Management refunded only $100, charging me the full, non-discounted price for the single oil change used and entirely negating the value of the prepaid package. D. Zero Service Recovery: Despite eight outreaches over two months of management neglect, at no point did Todd or anyone in management offer an apology for the poor service, or state, "We are so sorry this was your experience and would like an opportunity to regain your trust," or offer a full refund to compensate for the horrendous experience. The entire process was treated as a painful bureaucratic chore for them. Conclusion and WARNING I read some negative reviews before going here, but many were positive. I should have listened to my gut and encourage you to take this review seriously. The individual service staff (Kim and Marcia) were polite and responsive, but the systemic failure of the sales team and the non-responsive, and financial impropriety of the General Manager, Todd, are damning. My attempt to resolve this simple issue required eight separate outreaches over two months and resulted in a delayed check, an outright lie from management, and a ridiculous refund amount. Rohrman of Lafayette demonstrated that they do not value customer concerns, retention, or professional courtesy. If you want a fantastic, transparent experience from start to finish, I highly recommend looking at the Indy Honda dealership in Greenwood. Under no circumstance will I ever return to any Rohrman dealership and encourage anyone reading to take this review seriously before you choose to do business with this team. A Note to "Rohrman Cares" or Customer Service: Please do not respond to this thread. Your true behavior has been clearly demonstrated behind closed doors through more than two months of ignored calls, lies about shipping dates, and an insufficient, calculated refund. I have seen how Rohrman truly behaves, from what I read here Todd's behavior and job performance must be known to Rohrman leadership and a public, performative response is neither wanted nor necessary.

Guaranteed Automotive & Transmission Service

4.4

(29 reviews)

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

Crossroads Auto Recycling

(1 review)

My vehicle was just a yard ornament that I was about to make into a flower garden when I came…read moreacross an add for Crossroads Auto Recycling. The other places I had called had low balled us so much that it wasn't worth the phone calls I made. But they came through!!! I called her that morning and by 3 pm that same day our vehicle was out of the yard. The gentleman they sent to pick it up was super nice and friendly. It was a great, easy, fast way to get our vehicle gone. I highly recommend them. On the plus side they are very reasonable on quotes and bring you a check or cash and let you pick how you are paid!!!!

From the owner: We buy junk vehicles. We sell quality used auto parts.read more

Gray Market Detailing

(5 reviews)

Service was very professional. Cost was reasonable. I recommend them highly. The employees were…read morefriendly and knowledgeable

I appreciate Gray and his quality of service and customer support. Scheduling was easy with him and…read morehe worked with my timing. I will say he did mix up our times however he corrected this and offered a way to make up for the confusion. The work itself was great! He got out gum and coffee stains in my backseat and it looked like new! Definitely would be using his services again, worth the price. Also, he is mobile and comes to you (you must have an electrical outlet) and he gives discounts for students and ride share drivers.

J.D. Byrider - car_dealers - Updated July 2026

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Lewis Motor Sales

4.0

(4 reviews)

Great car buying experience! Very knowledgeable professional service. Large selection of quality…read morecars priced well. Highly recommend Lewis Motor Sales.

Great vehicles and great prices. My family and I have bought vehicles from the Lewis family for…read moreyears. they have been great to work with, and we appreciate their dedication to the community for over 35 years now. Keep up the great work!

BMW Of Lafayette

(19 reviews)

Ben was the reason we came back to DeFauw BMW, because of his honesty and willingness to go above…read moreand beyond serving the guest. Ben also has the knowledge of BMW products to make the vehicle buying experience easy and enjoyable, that's why we keep coming back! Bailey in the finance department made the paperwork effortlessly and is always a pleasure to talk to.

Loved exploring around while waiting for a friend. They had great inventory and the cars themselves…read moreare insane! The X5 M50i and M3 on display were incredibly nice!

Down The Road Motors

3.6

(5 reviews)

Really enjoyed my experience with this dealership! I had…read morebeen looking for a specific Toyota for quite some time, and when I found one here, it was in a body shop, but they kept me very informed of when it would arrive at the dealership. They did not sell it out from under me (thank you Down The Road Motors!). When the vehicle was on the lot, the buying process was easy and they allowed me to get a private inspection--big plus! The mechanic that inspected my car said that the brakes were brand new, and the belts in great condition. He said it was a great little car and encouraged me heavily to buy it. He said he would've drove it round the country that day with full confidence. My new car did start making a belt noise a few days after purchase, and the mechanics at Down the Road Motors squeezed me right in to get my car fixed up and taken care of, no cost on me. Overall, my vehicle was a good value for what it is, however it does have cosmetic issues, mostly scratches and a leaky seal at the top, but that's what you get with an "as-is" used car. My only recommendation is to make sure you look over a car thoroughly to see if it's missing any seat heads, levers, etc--which should be done with any used car! I wasn't told about the things my car was missing so I had to look it over well, nothing that was missing made it worth not buying! I appreciate the kind and honest business here, hard to find at a used car dealer! Thanks again Down the Road Motors!

I would recommend Down The Road Motors. They are very friendly, helps with the anxiety of buying a…read morecar. I was approved right away. I wasn't sure what vehicle I wanted. Brian found my perfect car. I also loved the fact it is family oriented and great wife and husband team. I have never been happier with my experience. It did not take long before I was out of the parking lot with my Toyota Venza! Thank you!!!

Lyons Alignment & Auto Repair

(21 reviews)

I want to start by saying this, I absolutely love my Mustang! It rarely has issues other than…read morenormal wear such as brakes and little things. However, I ABSOLUTELY WILL NOT LET ANYONE WORK ON MY CAR! EVER! I will only take my beloved pony to LYONS. He is honest, reliable, respectful, and his name and shop speak for itself. His schedule is busy but he will always get you in no matter what(usually the same or next day) . I know plenty of people who feel the same way about this guy and his place! Prices are always in affordable range. But most importantly I know my car is in good hands. He just gives the nice grandpa vibe! Who doesn't love that!! Plus his location is right downtown!

I love this company! I have been taking all my vehicles here for years. My parents have been…read moretaking their vehicles here for around 40 years. They are knowledgeable and honest. They always give you a fair price. I live in Indianapolis and still drive over an hour just to get my repairs done here. No one can compare to these guys!

Beck's Auto Center

4.4

(70 reviews)

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

The air conditioning stopped working in my vehicle. The compressor needed replaced. Beck's is a…read moregood place to go. They got me in pretty quick. The guys I dealt with were nice and helpful. The labor cost is higher than average, but everything is good with my vehicle so far. Their online communication is nice as well.

Zeigler Subaru

Del Real Automotive Group

(1 review)

I was looking far and wide for the right deal on a used Subaru Forester and I was willing to drive…read moreup to Frankfort from Louisville to see the one at Del Real. The car had over 100,000 miles on it, but the scheduled maintenance had been done by the previous owner and this dealership had taken care of everything that needed servicing. I was really excited about the car and Rich was candid and resourceful in trying to find me out of state financing, but it didn't come together in the end. That's on me, I'm still rebuilding my credit, but I had a great experience with the dealership and Rich and would recommend them to anyone in the area.

Guaranteed Automotive & Transmission Service

4.4

(29 reviews)

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