King Motors""...Where customer service is a foreign concept. I purchased a vehicle at "King Motors"…read morein July 2024. When I came to pick the vehicle up to drive it home, I noticed that the inside was very dirty. In addition to vomit and crumbs in the back seat, there appeared to be oil and dirt smeared and spackled throughout the ceiling of the vehicle. Additionally, I noticed that the rear row was covered with food particles and there was trash scattered about the rear of the vehicle. I also noticed that the mileage printed on the bill of sale differed from the actual mileage and that the oil hadn't been changed. Orange flags from Day one. When I reported this issue to the Service Manager informed me that they could clean the vehicle and change the oil for me if I brought it back into the shop over the weekend. I decided to take them up on their offer and scheduled a service appointment for Saturday. When I arrived at the shop Saturday morning there was a long line of cars. When I asked the same Service Manager about the wait period he responded and said that they would not be able to get to me today. No apology or empathy. Nothing but smug. Fast forward, two weeks later the brakes began to squeak. I contacted King Motors and spoke with the owner who asked me to bring the vehicle in to have it inspected. What should have been an hour appointment turned into me waiting for three hours just to receive another excuse about why they could not do what should have been done before the vehicle touched my hands. I also noticed that they key FOB they gave me didn't work for the vehicle. Instead of replacing the FOB, I received a second key that would only work in the door. A week passed, and I followed up with the Service Manager again to address my concerns and I finally was able to get the oil and brakes changed. I ended up paying out of pocket to have the vehicle professionally cleaned. When I brought this up to the Service Manager , he explained that cleaning the vehicle is a complimentary service and that they, "King Motors" didn't have to clean the vehicle. I told him that this was a first for me. Most dealerships clean and service the vehicle before they release the vehicle to the consumer. This, three weeks after having the vehicle in my possession. Fast forward July 2025. I received a call from a receptionist in the office informing me that my warranty was due to expire in October. She then explained that "King Motors" was offering a free vehicle inspection and wanted to schedule me for an appointment . I agreed to have the vehicle inspected and asked her to provide me with an appointment date and time. The receptionist scheduled me for an appointment on 7/9/25 at 4:30PM. Today, I decided to call to inquire about how long the inspection would take... When I called, I spoke with the Service Manager, who said oh we can't take you today something came up.... This after, I rearranged my work schedule yet again to accommodate theirs. No apology, no empathy, no care or concern. I then asked him if anyone was going to at least give me a courtesy call to say that appointment was canceled. His response was you can come tomorrow at 1:00PM. Instead of going back and forth with this man I respectfully disengaged. My experience at King Motors was nothing short of sub-par and unprofessional. Never Again!!!!

Got my first car with them! Very helpful for young people, without much established credit! Have a…read morelot of banks that will work with you got me a LOW car note! I thought I was going to have to pay 600$ being that I am only 20 years old. Czach and his brother are the best. Go to them! They have deals, they can help you! Thanks again guys!

Starting financial literacy and promoting the habit of saving birthday and Christmas money is…read moreextremely important. I planned a visit to the bank so my daughter can do it all by herself which included filling out the bank slip, counting her money to make sure it was accurate and communicating with the teller. She did an amazing job with taking care of her own deposit. Very proud of her as she tells everyone her money is at MECU!!!

do not!! i repeat.. do not get an loan at mecu credit union they are a rip-off when it comes to the…read moreinterest on their personal loans i rate them a 1 that's right a 1 they tell u one thing and charge you something else smdh never do this again if i can help it

Worst bank known to man. Never open an account here, never do business with these people. Horrible…read moretechnology as well. It's possible to be told one thing on the phone and another when you go into a branch. Save yourself the headache.

Not good. Their machines are either down or are not working. Their dispute department are bold…read moreliars and are incompetent. I took all of my money away from them quick. Take your well earned money somewhere else. If I could give them a quarter of a star I would. Ed G

Don't go here on a Friday if you can't stand long lines. Parking lot is cramped and too small…read more Armed policeman stands in front of bank during the day (for those yelpers that may cringe around Raunchy crowd).

I will avoid going to this branch in the future. Waiting over 45 minutes to get something notarized…read moreon a Monday morning seems a little excessive to me.

I waiting in line at the drive-up window for 69+ min?!?! There was only 2 cars in line before me…read more I am not sure why it took at long. They are not allowing people inside (perhaps if you have an appointment?). My transaction was pretty quick and seamless, but there is NO apparent reason for customers to have to wait close to an hour when there are 3 teller lanes , 1 ATM lane and 2 walk-up ATMS at this location.

I had to close an account belonging to my dad due to his passing from COVID-19. I read reviews and…read morethey were pretty bad. I was pretty skeptical but gave them a chance. Well long story short, the customer service was exemplary. The guard at the door was very professional and friendly and the personal banker, Janae, was the best. She was very knowledgeable and provided great customer service. Kudos to the group at this branch.

Mariner Finance Old Court Road…read more this finance branch of mariner finance is so bad, that it will not show the address on yelp; therefore: Do not use this predatory finance company. Do not give them posted dated checks . Mariner Finance did not honor the date that was written on the check when funds are available an leaving me in a financial bind while I was out of state. Too high of interest Poor customer service Save yourself the trouble and just do your research because from my mistake. be blessed

I had never heard of these people until today when I received a letter from them stating I had…read moreapplied for a loan...hmmm, really? Unfortunately for them, I never applied for anything from them nor did I authorize them to access any of my personal information as I previously stated, I didn't know they existed...a warning to anyone considering actually doing business with them, because it's just sloppy and illegal...

Worst loan company to deal with. Edie is untrained. Edie needs training in the loan application…read moreprocess. She is very rude and disrespectful to customers. Edie is not a good representation of Mariner Finance. She consistently made mistakes during the application process retrieving needed documentation. During the loan approval process she had to go in several times to correct mistakes that she admitted to making. Edie and Ryan also lied about when the funds would be available in my account. Four business days later the money is STILL not in my account. If you must use Mariner Finance do NOT use the Bel Air Md branch. Go to Lendmark instead.

I do not have an account here, but my father does so we come here quite frequently to make…read moredeposits. The location is convenient and they have a ample parking lot with plenty of spaces. This is great since my father is elderly and can't get around easily. We usually use the drive-through teller option. Be sure to check online for their hours because they are not always open during the normal business day. On this date, they close at 3 PM and I was fortunate enough to get there at 2:30. There was no line in the drive-through and I was able to make my father's deposit quickly. The teller was friendly and they have the state of the art machines where you can actually speak to a live person that's inside of the bank. A good experience and we will be back.

From the owner: SECU ("see-Q") is Maryland's largest credit union. Over 230,000 customers (called members) rely on…read moreus for their everyday financial needs - including checking accounts, credit cards, mortgages and auto loans, as well as financial education. Most Marylanders are eligible to join.

We got to the dealers service and was welcomed and said they have coffee or tea in the waiting…read morearea. They took my truck in and serviced it in a reasonable amount of time.

Update - Resolution Reached, With Ongoing Concerns…read more After posting my original review, the dealership's owner reached out and connected me with the COO, Chris. Chris listened to my concerns and worked toward a resolution that I can live with. We reached an agreement for a new 2025 Ford Bronco, with payments essentially the same for the next 3 years. The new vehicle includes more features than my previous Bronco, and I was able to add an option I knew I would miss. I appreciate Chris's effort and the outcome. That said, a few issues with the dealership experience continued while the resolution was in progress. The new vehicle arrived with a small hole in the back seat, which required two separate trips to fix. During the first appointment, I showed up, but no one seemed aware I was scheduled, and the upholsterer did not show. I was told my fuel tank would be refilled for the inconvenience, which never happened. While waiting, I was given a set of permanent tags to take home-- which turned out not to be mine, and the registration had someone else's name and information on it. I also had to follow up myself to confirm that my previous loan had been paid off, as the check had not been mailed. I'm grateful that leadership stepped in and helped reach a fair solution, but the repeated mistakes -- even during the resolution process -- reinforce my concerns about the dealership's operations and attention to detail. I hope this feedback helps prevent future issues for other customers.