Knowledgable helpful. Willing to fix my old vacuum without trying to sell another. Creative.read more

Very nice owner of sew & vac. I am very plrased with the service anf very friendly. I will return…read moreto buy products from Newtown sew & vac.

Bruce got my fridge up and running in less than an hour after the fan blew out…read more We were able to get an appointment quickly and the price was very reasonable. If any of my other appliances go boom, I'm calling Fischer's for sure!

Responded very quickly, fixed Emmy washer quickly and charged reasonably. Will use them again next…read moretime some home appliance is broken.

We had a great experience with Ralph Messina & Son. They came out promptly to diagnose our dryer,…read moreordered the necessary part, and returned on schedule to complete the repair exactly as promised. While they were here, I also asked them to look at a refrigerator light issue and a couple of burners that weren't working on our stovetop. They fixed the refrigerator, gave honest advice on the stovetop, and were professional, knowledgeable, courteous, and efficient throughout. I highly recommend them for appliance repairs.

Ralph came to fix our dryer in November 2024. Seemed like a great guy. We had a fun…read moreconversation. Ralph told me that my dryer was the top of the line but needed a new belt and roller which he installed. The unit worked for two months. Ralph returned in mid January 2025 and discovered that a new part had to be replaced which he did. Before he left he tried the unit and it wouldn't work, suggesting it was yet a new problem. He had to order the part and came back a week later and installed it. Still not working. In a huff he got up off the floor and told me to buy a new unit. So much for my "top of the line" unit he said I had. He left, muttering to himself, with my dryer in pieces all over the floor. I do not recommend this company for service.

Tim is the best when it comes to diagnosing and fixing refrigerators. I am sure he is good with…read moreother appliances too (given his experience), but I've only had him work on our fridge, twice, so this is specific to fridges. Long story short, he was able to fix a simple wiring issue on our fridge when the panel stopped working, where a different vendor diagnosed the issue as a broken panel or a circuit short (but not sure where), which would cost about $400 to repair, and he wasn't even sure it would fix the issue. On top of it he said we'd still be responsible for the cost even if the new panel does not work - really? Tim connected the wiring under 10 minutes during the service call and did not charge any extra. For reference, the other technician was out here for 2 hours and was clueless - he had to call his manager a few times so he would know what to do next. I would definitely recommend Tim for appliance issues.

DON'T WASTE YOUR TIME. Beyond Unprofessional, called…read moreyesterday and made an appointment for refrigerator repair. Was told they'd be out today between 1-2pm. They called and canceled last minute. Leaving me stuck and without service! They said they don't have GE parts or stock anything, especially for the newer electronic refrigerators. SO THEY CANCELED?! They should have been upfront and never scheduled service.

Amazing same day service! Very knowledgeable and friendly! I spent over $1000.00 between two other…read morecompanies to still had a clogged dryer vent. Sal Jr. came out and within 30 minutes diagnosed and fixed the issue and only charged 75.00 service fee. 100% recommend for dryer vent cleaning!

Sal has cleaned out my dryer vent twice now. Both times he and his son have been super personable,…read moreprofessional, and helpful. This last occasion they cleared the vent of the blockage and ended up saving me from buying a new dryer. A different company service technician had told me various pieces were broken in the dryer but in actuality the only problem was the vent being blocked on the outside. Sal made sure the dryer was producing full heat before he left and therefore has saved me from spending money unnecessarily on a new dryer.

This not a reputable business and I would never trust them in my home again…read more Reed's Appliance came out to diagnose our oven, which was old but still partially functional and we were therefore on the fence of repairing or replacing. The bake element wasn't working, but the broiler was so while I could use the oven, the temperature was about 60-80 degrees off from what the thermostat read. During the visit, the technician burned himself by touching the broiler, proving it was hot and working at the time. Honestly in hindsight, this should have been the first red flag because never have I ever seen a technician mindless touch an element that is known to be hot. While sucking on his burned finger, he then pulled the oven out and worked on the panel in the back, commenting on a loose connection that he said he could repair. Immediately afterward, he pushed the unit back into place, turned on the oven and it was now completely dead. No bake or broil and a continuous error code. When my husband reasonably asked what the company would do since the oven was now worse than before the technician touched it, the tech became defensive, insisted he didn't cause the issue, despite my husband (an engineer) explaining how he fried the circuit. The tech was visibly overwhelmed and when my husband asked again what the company can do since they made the oven worse, he said "there's no charge for today," and stormed out, leaving the check I had already written on the counter. The owner called me and launched straight into yelling, cutting me off, accusing me of refusing to pay (false), calling me a liar, accusing me of deliberately trying to screw over a small business, and finally telling me I'm a "horrible person." She had no interest in hearing what actually happened or settling this reasonably. She even twisted a harmless joke I'd made about wanting a new oven into proof of bad intent... the logic of which is evidently lost on me. After reading other reviews, this appears to not be a fluke with this woman and if business is hurting then I'd insist her to look no further than the mirror. She came across as completely unhinged and wildly unprofessional. After I hung up on her, because no person deserves to be verbally abused, there was a knock on my door and the tech came back, asking for payment! I reminded him that he said there would be no charge for today when he stormed out to apparently call his boss. He then said "I only said that because it was clear you weren't going to pay us." Again... the check was literally on the counter. I attempted to calmly explain how it was unfair to be expected to pay full price for a diagnostic that made my oven no longer usable and in fairness to him he said that was reasonable. I said I'd expected the owner to call me to discuss how we could make this right. Based on the tech's statement of "you wanted a new oven any way," he seemed under the impression that it was ok to break the oven entirely, as though a new one would just materialize. To be clear, I want a working oven. If the cost to repair was going to exceed 500 dollars, I would buy a new one. After his tinkering, not only can I not use the broiler but now the fan runs continuously and I had to unplug it altogether, rendering it useless (including the cooktop) until my new oven arrives. I told the tech we could resolve this amicably if the owner apologized. He said he'd call her in his truck and come back if she agreed so we could settle. He drove off then so God only knows what this unstable woman had to say, if he even called her at all. Bottom line. The diagnostic made the problem worse. The technician waived the fee and walked out. The owner responded with verbal abuse instead of accountability. Appliances fail. Mistakes happen. Screaming at customers, calling them liars, and insulting them when your company causes damage is unacceptable. Use this company if you're comfortable with that risk. Otherwise, consider yourself warned.

BAD EXPERIENCE!!! They will quote you $95 but charge you more with no good explanation…read more We requested a service call on May 31 2023. They told me on the phone it would be $95, which goes towards parts and labor if you choose to use them for the work. Guy showed up, looked at our fridge for 30-40 minutes. He fixed a small leak and charged us $125. I called to complain and the guy said he did $125 worth of work. No explanation, no hourly rate calculated, no parts used. If their service costs $125, they should say so!!!! Dishonest. Find someone else.

Mark, the owner of Almars, was recommended to me by my closest friend. I left him a message, and he…read morecalled back very quickly. I texted him the information he wanted & sent a little video of the blinking/winking display on my stove & the problem with my microwave sensor. He researched the problem & got back to me right away. In both cases, he recommended for me to continue using them until they were unusable because of the high repair cost since both are still usable. I'm so grateful Mark is so customer service oriented! You can be sure I'll use him any time. PS NEVER BUY SAMSUNG APPLIANCES!

Mark (owner) is HONEST!! Unlike ALL the other appliance repair companies. If it can't be fixed, he…read morewill tell you. If it's time to purchase a new unit, he will tell you. If it can be fixed, he can fix it. Amazing person! True review, from a landlord who has experienced other "fly by night" companies.

I recently purchased a new washing machine and dryer from Burkett Supply, and the whole process was…read moreabout as seamless as I could have asked for. The prices I paid were very reasonable, and the customer service was excellent. A few days after placing the order, two gentlemen from the store delivered the machines to the house, expertly installed them, and very patiently explained how to go about using them. I am very glad that I decided to head to the local appliance store instead of ordering from an Internet retailer or big-box store. If anything happens down the line, I'm certain that the folks at the store will still remember me and be plenty willing to help me out, which isn't the always the case everywhere you shop. I wouldn't hesitate to recommend this store to anyone.

Burkett Supply is the only business from which we purchase our appliances, and have been doping do…read morefor over thirty [30] years. Absolute integrity and care best expresses our perception of how this company conducts business. Our appliances have lasted generally two decades each, for the selection and care in which a very occasional repair is needed is readily accomplished by men employed by this company who are honest and have a sound work ethic. On several occasions, the owner and his employees have pretty much protected me from wasting additional moneys by repairing an appliance for 20% of what a new appliance might require me to expend. Following purchases, installations of same are done with a caring, personalized approach, and every purchase has been personalized to meet the needs of our home, and are always reasonably priced. Rich Sternberg, Flemington, NJ