My experience with JG & Sons began in a respectful and positive manner, but ended in disappointment. I contacted the business on October 24 to schedule a move for either Oct. 27 or 28. Jim, the owner, said he could accommodate either date for $56 per hour if I rented a U-Haul truck. Since this was the least expensive option, I hired their services. Jim's son - Thomas - and grandson - Rick - met us at the U-Haul. They were very accommodating and even drove the truck for us. During the move, Rick said, "I notice you have an iPhone 4" and asked my daughter and me whether the iPhone 4 was better than the iPhone 5. I thought nothing unusual about this at the time. They loaded everything we needed to move out of the home and unloaded at our storage location. When my 7 year old granddaughter came home, she wanted to play a game on her iPhone 4, which her mother gave to her after updating to a newer version. The phone was kept in one place - on the vanity table in the bedroom where Rick first asked me about the different versions. It was not there. I thought perhaps the phone was picked up in error while they were dismantling a bed in the room & called Jim to inquire. He asked his son & grandson - Thomas said he remembered seeing the iPhone, and both men said they did not take it. Well we have since completed our move, and to give them the benefit of the doubt, I thought maybe we would find it misplaced somewhere. We still have not found the iPhone, which was locked & not activated for anything other than games for a 7 year old. No cameras were in the room, but no one else entered our home from the time my granddaughter played with her phone on 10/27 & when she wanted to play with it on 10/28. Prior to this realization, I was prepared to give JG & Sons an excellent rating. Unfortunately, this incident soured the entire experience. If people trust you to enter their home & move their belongings, they should be able to trust that nothing in their home will go missing. UPDATE 11/4/14: Minutes after my review posted last week, Mr. Dickerson called me - not to acknowledge the theft, but to inform me that "if you had waited 2-3 weeks before posting the review, we could have filed a claim. It is our word against yours. We are licensed and insured." This, despite the fact that claims should be filed within days, not weeks. I told Mr. Dickerson that I had no reason to lie about an iPhone; that I had more things of greater value if my intentions were nefarious. Of course, every expensive item was not visible to the movers. Further, he did not give me the option to file a claim before I posted this review, although I gave his workers/family members the benefit of a doubt and waited until we completed our move to find the iPhone 4. Mr. Dickerson's response and subsequent comment to my review reinforces our negative experience with this company. If you hire their services, hide ANYTHING of value. read more

I reserved J G and Sons Movers to help me unload a truck at the tail end of my move. My experience reserving the truck was very positive. Jim is great: respectful and very accommodating. He offered me the best rate I could find ($66 for two guys per hour, two hour minimum so $132 total). I checked with Jim the day before to make sure everything was still good to go, and he said he had me down and there wouldn't be any problem. The next day, his son called me at 1:30pm and said that he would be there at 2:00 (which was on schedule). At 10 minutes after 2, they weren't there, and by 2:20, I tried calling him a couple times and my calls were silenced and ignored. One of my calls was eventually answered, and said he was right around the corner, but it still took him a while longer to get there. I called Jim who was very apologetic and promised a discounted rate, and they finally pulled in at 2:35. Jim said up front he would discount me for the half hour that they were late, so he was very accommodating. However, I wish I could say the same for the actual movers. Not only did they show up over half an hour late, they were smoking and actually tried to enter my moving truck with lit cigarettes (and no apology about being late). We specified that we didn't mind them smoking on the property afterward, but doing it around my stuff IN THE TRUCK was unacceptable and asked them to put it out, which was not met with a polite or understanding response from one of them. Also, because we weren't sure when they would actually be getting there and since we had to return the moving truck that evening, we had to start unloading ourselves before they got there. Because the truck was partially empty, this was met with "Well there's not hardly anything here, I don't know why y'all were worried about time, this won't take any time at all".... and we told them that's because we had to start moving it ourselves without them, the truck actually had arrived full. We weren't happy, but we were by no means uncivil towards them, because I'm not about to be rude to someone who is going to be handling my stuff for the next 30 minutes. However, despite this, I overheard numerous unkind comments directed at me and my boyfriend when we were thought to be out of earshot (though these did NOT come from Jim's son, I want to make that clear; Thomas was respectful and friendly aside from the cigarette). Even IF they were not directed at us (which is unlikely, based on their context of "If they weren't paying me, somebody would be getting an *** whoopin', nobody talks to me like that and gets away with it, etc.), they were still profane and inappropriate and made us incredibly uncomfortable. Finally, they ended up dropping an antique desk that I specifically directed them to be careful with, and taking a LARGE chunk out of my wall out with my washing machine. I could not find damage on the desk, but when I asked about the wall, I was told that I was responsible for protecting my own walls and that was described in the terms and conditions that were sent to me. I know this is the case for some moving companies, but when reviewing the contract that was texted to me, there is actually nothing that details that in the copy I was sent, but my apartment complex fixed the damage free of charge so I did not follow up on it. In the end, I only ended up paying $100 out of the original $132 I was quoted. Jim made himself available the entire time and was very prompt at responding to my questions. I am pleased that he made right on his movers being late by offering me the discount. He was courteous and apologetic throughout the whole ordeal, even when explaining about the wall; I think the policy on that may have just been a miscommunication of some sort but that all worked out in the end. If I could be guaranteed to work exclusively with Jim and completely different movers, I would happily use this company again. However, even with the discount, based on my experience with the movers themselves (ESPECIALLY the rude one, whose name I don't even know because he didn't introduce himself), I cannot recommend using J G and Sons: I would have rather paid more to be with another company who would guarantee a smooth move than have to pay even a discounted price for careless moving that I could have done myself for free. Thank you, Jim, for being as accommodating as you could considering the circumstances, and I hope that future moves go more smoothly. read more

We have moved with this company twice. This is a family owned company and these guys are fantastic. With our last move there was a problem with the house that delayed us from moving in by a day, and Jim helped us by storing our truck full of stuff over night. Highly, highly recommend. Wouldn't move with anyone else! read more

I highly recommend J G & Son's Mover's to anyone in the Decatur area! I called them last minute a week ago to get a quote on moving a washer/dryer unit into my home. They were extremely accommodating and price was very affordable. They arrived at the house, same day, within 30 minutes of my call! The mover was very prompt, friendly, and professional. This is a wonderful family business! read more

These guys were great. Fast, efficient, great attitude, and significantly cheaper than the nearest quote from other companies. The only glitch was that despite confirming with them the day before, they called me to confirm just minutes before they were due. I did not have my phone on me. Also, I had to confirm with the guy getting the truck. To me, this should all have been taken care of, and the result was that we started half an hour late. However, they were super fast once they got started. Recommended. read more

Called JG Sons for last minute help moving my daughter from one apartment complex near Emory to another when she realized she had too much to move in her car. JG came the next morning and took care of the move at a very reasonable cost. And they were so pleasant! read more

First time ever using a moving company and I would have to say I am hooked. The two gentle men that moved me were on time, very respectful, professional and fast. They moved for five hours and never dropped their pace. They wrapped and drapped my funiture to ensure nothing was damaged. They even put my beds back together and anything else you could think of with a smile. Best price and great service! They made moving not such a headache. Thanks again to JG & Sons you all were such a blessing!! read more