A very reliable company. They checked in with me several times and reacted quickly with a last…read moreminute change. Both movers worked hard and were hardworking and friendly. Highly recommend them if you are moving into the Denver area. Ask for Colter, he's good!!

Awesome moving service. Very professional, quick and took great care of our stuff. Can't recommend…read moreenough.

Needed some furniture moved around from different floors in my house and called a few companies…read more Never heard back from 2, one was extremely high (don't think they wanted to be bothered with a "small" job) but First Choice sent me a quote, I confirmed for next Monday and they called back saying they had a crew that could be over in 2 hours! That is service! They called in advance and said they were running a little early if that was ok, I said "come on!". They showed up, were great, quick, very nice, engaging, and got it done right away! Very reasonable, couldn't have been better and will be using and recommending them again! Don't mess around with these other guys, Quentin and his company will take good care of you.

Needed someone last minute to help pack for a move. Asked for 3 hours. They said they could…read more Arrived on time for the most part. Owner, Roman, and 2 young guys. We over what I needed. The guys started packing, owner corrects how they are putting the boxes together and taping. Thought ok we are good. I walked them through the rooms that needed packing, what to pack and what needed to be left alone. Roman left at that point. Asked for 3 hours but since a friend and I had gotten a lot of stuff done that morning I ended up needing them for an hour. They hustled and got stuff packed. That's about the only good thing I can say. First, the way they assembled the boxes was horrible. There was no stability. They didn't have the common sense it took to discard a box that was too beat up or torn to use. They didn't tape many of them on the bottom, instead overlapping the corners in hopes it would stay (Spoiler alert: It didn't). On the ones they did tape, they used a single piece despite the abundance of tape I had available. Man of them were only half assed taped. I told them both to please be careful how they did it because I didn't want boxes collapsing when we picked them up. Both claimed they understood. I had to leave while a friend stayed behind because I had to pick up the moving truck. They got done before I got back. When I got back and saw the job they did I wasn't happy. There's a few pics from it attached. Once again they half assed closed things, barely taping them. Boxes were used that should not have been. They completely ignored what I told them NOT to pack. I literally found a tub of butter in the bottom of a box because it had been sitting on the counter. In a group of things I specifically told them not to pack. A glass bottle of alcohol was in the bottom of a box with a bunch of stuff piled on top of it. Again, something I specifically said not to pack. They literally tossed anything and everything into a box haphazardly. I had a bunch of boxes that weren't even full, just partially full with no rhyme or reason. Mind you, there is limited space in a moving truck and this was an out of state move. Coming back with another truck not really a thing here. So I called, voiced my concerns. Roman was nice, apologized. Said their pay would be docked. Not what I wanted as I think everyone deserves to be paid for their work. But whatever. Honestly I spent the next several hours trying to redo what they had done. So hiring them was a waste of time. While I was trying to tell Roman about the issues I had, he kept trying to push me to use his financial services as well. Seriously?! I'm telling you that your people did a crap job and you're trying to sell something else? What makes you think I would trust you with anything when you can't even teach your people how to pack a box properly? I thought it was done. Then a debit card of mine suddenly started getting used. Or attempting to. This debit card was a card I had not used in more than a year. It was sitting where I usually put my keys etc. it was sitting in a small basket with the things I put in my pockets for work. now, the reason I know this card hadn't been used in a year is because it was the FSA card I got from the previous job, which I had not been at in over a year, so the card was actually inactive with no balance. The first round of charges came in less than 24 hours after they had been in my house. The second round came the day after. They tried using the card more than two dozen times in the end. I called the card company, let them know it had been stolen and made sure they had not had a data breech. They had not. So clearly one of them took a pic of the card, which was laying on top of everything by the end of the day and not where it had been but I dismissed it as them having shuffled stuff around. They tried the card at multiple online merchants. THEN I realized that the CBD oil I had for my dog to help control seizures had also been stolen. I waited until I had unpacked all these boxes before leaving this review because I wanted to make sure they just hadn't done something stupid with it. As they clearly don't know how to pack worth a crap. So for a job that only took an hour, I was charged for 3 hours. Had a debit card stolen. And had the dog's CBD oil stolen. I have not contacted the company since realizing things had been stolen. I don't want another pitch for services I would not hire them for. When I called after I realized how horribly the boxes were packed, I got a story about how hard it is... and it is for small businesses. ESPECIALLY POC businesses, which I like to support. Which is why I had chosen not to say anything... until I realized my card and meds had been stolen. I don't want anyone else to have to deal with this.

The best movers I have ever used!!.. thank you bald eagle movers for doing an excellent job and…read moremaking my move go great!!.. they were on time , very professional and polite and went above and beyond to get the job done, there rates are very reasonable and the hardest working movers I have ever used, EXTREMELY HAPPY I found them and used them.. I HIGHLY RECOMMEND THIS COMPANY for moving you will not be disappointed!

They got my things to my new apartment but I've never heard a mover say "oops!" So many times…read more They broke a pizza stone that is very sentimental to me. I didn't notice it until they had gone and I'd tipped them 20%. They never acknowledged that they broke it.

This is an awful company to use. DO NOT trust them with your property it will be damaged and you…read morewill be missing items they will not return your calls or give you their insurance information to file a claim. Half of my household goods are missing no one will call me or discuss reparations for my items. Please do not trust them and go through what I have there are more reputable companies you can use.

- [ ] Let me start by saying I gave this company 2 times to make it right and each time it was a…read moreterrible idea. They fool you with the original customer service. They seem to be very professional with follow-ups via email and invoices. But that's it!! My move was scheduled the 18th January I was given a time window of 9-11 and was on a strict time line. THEY NEVER SHOWED UP! 1st I was told they were having issues with the truck @ 10am spoke to the "owner" he is RUDE! Told me it's not his fault and equipment issues are normal and took no accountability for anything. 10:30 he told me they got another truck and was on the way 11am the drivers called said they were on the way 11:20 still no show and I had to reschedule for the next day!! Next day come and these older disrespectful gentlemen showed up with attitudes. Talking bad about the owner and how he doesn't have equipment for them and they had to bring they own supplies and etc. They used profanity and were arguing with each other and overall took forever! Finally got the move done The move it self was ok the owner showed up apologized and assured me this was out of the norm and offered me $100 off my next move. Glad it was over I paid my bill and continue my day. As the last step was to move my bed and TVs into storage I figured I'd give them another try and use my $100 discount!!! BIG MISTAKE TOTALLY MY FAULT. The guys showed up and while friendly than the others they had no moving experience. When I reviewed the contract my discount wasn't applied! Called the owner he cursed me out, called me all types of names and came up with ever excuse not to honor the discount he provided. Explaining his financial situation and telling me he has kids to feed. But you offered me a discount so nothing I'm asking for is outlandish. He refuse to allow the movers to unload my things until I paid full price. After not waiting to go through the hassle I paid the full price. He showed up at the until very threatening and mean and intimidating! After it all he text me rude disrespectful remarks. See attached!! BAD COMPANY BAD BUSINESS. DO NOT USE THIS COMPANY!! HE IS RUDE, TREATS HIS EMPLOYEES TERRIBLE AND IS DISHONEST!!!

The owner Anita is VERY rude! We had this company move us out this past weekend, the movers broke…read moreour things, left us a BIG mess for us to pick up after them and they also left our belongings still in the house and garage! I will NEVER use them again

By far the worse moving experience I ever had. Showed up 4 hours later than the original time we…read morescheduled because someone called off. I was scheduled to have 3 movers, I had actually got 2 movers and the third was the dispatcher( still charge me for 3). She was taking calls during my move. All around terrible communication. Showed up with a a truck too little, we had to do two trips. (The truck being too small was both of our faults, poor communication and listening). We sat in traffic a total of 3 hours on between trips. We would have never ran into that much traffic if they were on time in the first place. The dispatcher gave off scammy vibes, started talking crazy when I disputed the charges that more than doubled. It made me uncomfortable to the point I kicked them out of my house. Never again. scratched up my walls, pretty bad, damaged some by Furniture like my bookshelf bathroom mirror.

Malcolm is great with communicating with customers. Any issues get resolved with a clear, concise…read morepath to a resolution. He is also friendly, professional, and shows that he cares about the people who use or have used the facility. Hours are inconvenient, but it didn't affect me as much as others since my schedule is flexible. There is a gravel lot you can use for parking while using, or one of the loading bays.

I've had a unit for over 3 years with no issues, facility was clean. Since new management has taken…read moreover, my unit now has rodents.. RODENTS.... Over $8,000 worth of items ruined! The halls leading up to my unit smells like a bum is living there. Management is aware, was told "you never now who you're renting next to". If I was you, I'd find somewhere else to store your items. We are at a complete loss of all our items now. AND have to move the items out ourselves and dispose of them. This place went from 5 stars to -1 stars!

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.